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Reviews of Hotel Sunlite Shinjuku

3 out of 5
Hotel Sunlite Shinjuku
5-15-8 Shinjuku, Shinjuku-ku, Tokyo, Tokyo-to

Reviews

7.6

Good

Rating 10 - Excellent. 238 out of 1000 reviews" "
Rating 8 - Good. 430 out of 1000 reviews" "
Rating 6 - Okay. 240 out of 1000 reviews" "
Rating 4 - Poor. 67 out of 1000 reviews" "
Rating 2 - Terrible. 25 out of 1000 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Bayasgalan

Travelled with family
Convenient location in the busy area

6/10 Okay

Chi

Travelled with partner
Liked: Cleanliness, staff & service
I like the location. 8 minutes walk from Shinjuku station and very close to Kabukicho. The room feels a bit old. The ceiling light was a bit hard to adjust, and there’s no room services (guests have to grab new towel themselves). So overall, great location, average room.
Stayed 3 nights in Dec 2023

6/10 Okay

Conor

Disliked: Cleanliness, amenities, property conditions & facilities
It's a fair walk from the station but right beside Golden Gai and Kabukicho and a 10 minute walk from the park. And there are plenty of affordable places to eat at nearby. The rooms are quite depressing. The hotel is very scruffy with scuff marks on the walls everywhere. They have a "no cleaning" policy during stays, but I really wondered if they clean much between visits. The bed is also of low quality. (I stayed in 13 hotels this trip and about 47 if I count earlier trips.) So many hotels have air purifiers which I never use, but here I would have liked one because it is a smoking only hotel. Yes, all rooms are smoking rooms. Unfortunately, there was no air purifier. The breakfast was also very mediocre, but then again, it cost almost nothing. Despite these misgivings, the location makes up for a lot and I would consider staying here again.

8/10 Good

Jimmy

More like a budget hotel
Average hotel, a little far to walk to Shinjuku station. The service average and towel need to be collected. However, the price very reasonable.
Stayed 1 night in Sep 2023

10/10 Excellent

Blake

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is as a great place to stay for our first trip to Japan. A proper 3 star hotel with all needed amenities and very professional and courteous staff. We liked that they had linen available in the lobby for us to grab as needed and umbrella’s available for when it rained. It was also close to an Anytime Fitness, so be sure to bring your fob if you are a member. The only challenge was the room was very small, but we got used to it and made it work. Small rooms are the norm here but as an American, it was an adjustment. I would recommend this hotel to anyone looking for a safe, quiet and comfortable stay in the Shinjuku area.
Stayed 3 nights in Oct 2023

8/10 Good

taner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Danial, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Its about a block from an underground subway tunnel that will take you to all the trains in Shinjuku. Excellent breakfast. Friendly staff. The only thing I was disappointed in was the TV didn't have any English stations. If you want to enjoy Shinjuku, this is the place.
Stayed 3 nights in Jul 2023

4/10 Poor

masataka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

6/10 Okay

Lyndon

Liked: Cleanliness
Disliked: Amenities
I liked the quiet room with comfortable bed. I did not like the hard pillows or that there was no tea or coffee provided in the room, or unless you paid for the breakfast package.
Stayed 2 nights in Feb 2023

8/10 Good

Evangeline

Stayed 3 nights in Feb 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from u on 8 Jul 2023
Thank you for staying with us. We are waiting for the next time.

8/10 Good

Lyndon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to 3 Choume subway station. Quiet room.
Stayed 3 nights in Nov 2021
Response from Lyndon様 on 22 Dec 2021
Thank you for staying with us. We will wait for your comming again.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
This hotel is nicer then some of the reviews earlier. I stayed in main hotel and now the annex. I like annex room as it has a more vintage appeal with cool lamps. This shinjuku area is fun to explore too. Good value!
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2020

8/10 Good

Verified traveller

Stayed 13 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the long walk to Shinjuku station, i loved staying here. Staff was very pleasant, and even had a good sense of humor whenever we had service they would tuck in the stuffed animals. The bakery attached to the hotel was amazing for a quick breakfast and beyond delicious. If youre not one for long walks to the main station, take sanchome for a three minute ride to Shinjuku JR station. Thank for the hospitable stay :)
Stayed 7 nights in Jul 2019

8/10 Good

Angela, Toronto

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is very conveniently located. It's steps from the closest subway station and a short walk away from the main Shinjuku area. There are convenience stores right across from the hotel. The rooms are pretty small with minimal amenities, which is what you expect from most budget hotels in Asia. The bathroom is very small. There was a bit of a smell of smoke even though we were in a non-smoking room.
Stayed 6 nights in Feb 2020

4/10 Poor

Ami

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Eric, Sydney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The room was not fit for 3 adults and 3 children. There were only 3 single beds. Should not have made available for 6 people.
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, elevator old. Staff impolite. Not like japanese service. Very bad feeling
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at many hotels in Tokyo. This is probably in my top 3. The rooms have a nice layout with a small desk. The bathroom has just enough room. The mattress was nice and firm!
Stayed 1 night in Dec 2019

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location.. Overall cleanliness and happy with my stay..
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, very comfortable, close to everything.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2019

6/10 Okay

GEORGE W

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Nov 2019

8/10 Good

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accessible to train station and shoppping.
Stayed 3 nights in Nov 2019

10/10 Excellent

Hongyuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smallish room but had everything needed, staff were friendly and able to speak enough English to allow me as a non-japanese speaker to get passed without a hitch
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to station and to restaurant and bars, the golden Gai in Shinjuku narrow alleys and passage line with informal bars clubs and food stall , the bars seat only 5 to 7 people inside. Not cheap, cover charge of 1000 yen and drink from 500 yen.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Room was simple but clean and had everything we needed. The hotel was in a great location.
Stayed 3 nights in Oct 2019

6/10 Okay

CHUN KIT

Disliked: Room comfort
This hotel room is too small, but the photos are misleading me.
Stayed 6 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room are good enough for 2 person staying and the room cleaning was good and away from noisy area.
Stayed 3 nights in Oct 2019

10/10 Excellent

Joel, Arizona

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from Shinjuku. Easy access to everything. Everything good. We loved the vending machines by the elevators
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel , Just abit far from train station .
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable hotel. Breakfast is great and the location is quite good.
Stayed 3 nights in Sep 2019

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was small but suffice for a one night stay. Convenient stores just steps away and a supermarket 2 streets behind, with restaurants all around.
Stayed 1 night in Aug 2019

6/10 Okay

HONGKONGER, Hong kong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit far away ftom JR station but otherwise okay.
Stayed 4 nights in Aug 2019

8/10 Good

Wai Sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

6/10 Okay

Sarah, Sydney

Travelled with group
Liked: Cleanliness, staff & service
Good coin laundry Comfy bed Gave us smoking after requesting non smoking. Argued with them and they then charged us extra to get non smoking. Breakfast buffet was ok. 8 min walk to Isetan and shopping strips.
Stayed 4 nights in Aug 2019

8/10 Good

Hau Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Cozy and good location
Stayed 1 night in Aug 2019

8/10 Good

baruch

Liked: Cleanliness, staff & service, property conditions & facilities
Good but very small
Stayed 11 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to nearby shops and restaurant
Stayed 5 nights in Jul 2019