Exterior

Reviews of APA Hotel Yamanote Otsuka Eki Tower

3 out of 5
APA Hotel Yamanote Otsuka Eki Tower
3-31-10, Minami Otsuka, Toshima, Tokyo, Tokyo

Reviews

8.8

Excellent

Rating 10 - Excellent. 500 out of 957 reviews" "
Rating 8 - Good. 333 out of 957 reviews" "
Rating 6 - Okay. 92 out of 957 reviews" "
Rating 4 - Poor. 23 out of 957 reviews" "
Rating 2 - Terrible. 9 out of 957 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a beautiful neighborhood in tokyo
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Ling Yin

Liked: Cleanliness, staff & service, property conditions & facilities
There’s a public hot spa which is very good. Also near to Lawson and Otsuka station, so it’s convenient.
Stayed 3 nights in Apr 2024
Response from Front desk Hotta on 17 Apr 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. As our customers have said, our hotel is conveniently located 3 minutes walk from JR Otsuka Station and there are many restaurants around the station. In addition, our large public bath is used by many guests and is one of the attractions of our hotel. We are looking forward to the day when we can meet again.

10/10 Excellent

Duc, San Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and totally functional.
Stayed 3 nights in Apr 2024
Response from Front desk Hotta on 17 Apr 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored to receive your compliments.We will continue to do our best to make many customers happy. We look forward to seeing you again.

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and very accommodating staff.
Stayed 5 nights in Mar 2024
Response from Receptionist Neyama on 13 Apr 2024
Thank you for staying at APA Hotel Yamanote Otsuka Eki Tower.We are so happy to here that you satisfied with stay.We are waiting for your next coming!!

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many nice features of the area and hotel. In particular, I was very impressed with the integration of the network and tv with hotel info like housekeeping, check-out and other services. Dedicated wifi per room is both more secure and allows easy private smartphone casting... Well done!!
Response from Receptionist Neyama on 13 Apr 2024
Thank you for staying at APA Hotel Yamanote Otsuka Eki Tower.We are so happy to here that you satisfied with stay.We are waiting for your next coming!!

8/10 Good

Gregory

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Self servic check in, great spa and clean rooms albeit quite small
Stayed 4 nights in Mar 2024
Response from フロント 滝本 on 2 Apr 2024
Thank you for staying at our hotel. We are glad to hear that you enjoyed your stay with us. I look forward to seeing you again if you have another chance.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from フロント 滝本 on 2 Apr 2024
Thank you for staying at our hotel. I look forward to seeing you again if you have another chance.

10/10 Excellent

Hanz

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 3 nights in Mar 2024
Response from Receptionist Neyama on 18 Mar 2024
Thank you for your staying at APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay. Very clean in a safe neighbourhood. Close to transit for us to travel throughout Tokyo and great that we were able to get to the hotel easy from the airport
Stayed 11 nights in Feb 2024
Response from Receptionist Neyama on 18 Mar 2024
Thank you for your staying at APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!

10/10 Excellent

michiru

Stayed 1 night in Mar 2024
Response from Receptionist Neyama on 28 Mar 2024
Thank you for staying with us, APA Hotel Yamanote Otsuka Eki Tower.We are waiting for your next coming!

10/10 Excellent

Marleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is an incredible value. I would stay here again in a heartbeat - I honestly didn't want to leave. It's my favorite APA Hotel I've stayed in. Great breakfast too!
Stayed 7 nights in Jan 2024
Response from Front desk Hotta on 20 Feb 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored to receive so many compliments. Our breakfast has been highly praised by many of our guests, and we are very happy that you enjoyed our breakfast. We look forward to the day when we can see our customers again.

10/10 Excellent

Jennifer, bradford

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Nice onsen. Need more washing machines and dryers.
Stayed 3 nights in Feb 2024
Response from Front desk Hotta on 16 Feb 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very happy that you were able to use the public bath at our hotel. The large public bath is one of our prides and is highly praised by many guests. We will continue to strive to make many customers happy. looking forward to seeing you coming again.

10/10 Excellent

Richard, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Would stay again.
Stayed 9 nights in Feb 2024
Response from Front desk Hotta on 14 Feb 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very happy that you had a comfortable stay with us. We look forward to seeing you again. Thank you very much for your valuable contribution.

10/10 Excellent

Jatupith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is new and clean. Public bath is available and helps a lot if you had a long tired day. Not far from Otsuka station.
Stayed 1 night in Feb 2024
Response from Receptionist Neyama on 13 Feb 2024
Thank you for your comments, APA Hotel Yamanote Otsuka Tower. We are so happy to hear that you enjoyed the stay here and Tokyo!!We are waiting for your next coming!!

10/10 Excellent

Ho Ching

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This APA location was great. Staffs were nice. Found a pubic hair on the unused pillow case. Terrified.
Stayed 6 nights in Dec 2023
Response from Receptionist Iryoda on 6 Feb 2024
Thank you for staying with us.We look forward to using you again.

10/10 Excellent

Chiemi

Liked: Cleanliness, amenities, property conditions & facilities
Hot springs on the top floor is always nice and very unique and fantastic service of APA hotel offers. It was nicely quiet even this hotel is in the center of Tokyo. The hotel supplies everything what we need in the room.
Stayed 4 nights in Jan 2024
Response from Hotta / Receptionist on 5 Feb 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are glad that you had a comfortable stay. As our customers have said, our large communal bath has received favorable reviews from many customers and is something we are proud of. We will continue to work hard to ensure that our customers have a comfortable stay. We look forward to the day when we can see our customers again.

10/10 Excellent

keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from フロント 根山 on 27 Jan 2024
アパホテル〈山手大塚駅タワー〉をご利用いただきまして誠にありがとうございました。このような評価を頂けることができ、光栄です。またのご来館をお待ちしております。

10/10 Excellent

Severina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Receptionist Neyama on 25 Jan 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Jenny

Stayed 4 nights in Jan 2024
Response from Receptionist Neyama on 25 Jan 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

4/10 Poor

Joey

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jan 2024
Response from Receptionist Neyama on 25 Jan 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained and clean, being a few minutes walk from JR Yamanote Otsuka Station. The view was amazing, with efficient and helpful staff and well stocked rooms. Our room was small, which worked for us, though may be inconvenient for more than two people. Another downside was the central heating in the hotel, that meant our room was always very hot.
Stayed 5 nights in Jan 2024
Response from フロント 根山 on 25 Jan 2024
Thank you for staying with us, APA Hotel Yamanote Otsuka Eki Tower, and your comments. We are so glad to hear that our location is nice for you. We will looking forward to seeing you soon!!

4/10 Poor

Freddy Adrian Devora

Disliked: Staff & service
Stayed 13 nights in Dec 2023
Response from Receptionist Neyama on 25 Jan 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Wing Yee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2024
Response from Receptionist Neyama on 25 Jan 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from フロント 山内 on 3 Jan 2024
この度はアパホテル〈山手大塚駅タワー〉にご宿泊いただきまして誠にありがとうございます。ご滞在中はご満足いただけたようでスタッフ一同大変うれしく存じます。お客様にいただきました評価に恥じぬよう精進してまいります。この度はお忙しい中ご投稿いただきまして誠にありがとうございます。

10/10 Excellent

Shunli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it is very convenient. Just 4min walk from Ptsuka station. There is a Lawson about 2min from the hotel. There are many food options within a short walking distant too. The only downside is the hotel room walls are very thin. They need to improve their sound proofing.
Stayed 9 nights in Dec 2023
Response from Miyamoto/Receptionist on 6 Jan 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.I'm glad that you had a comfortable stay.Our hotel is located a 3-minute walk from JR Otsuka Station, and there are several convenience stores in the surrounding area, making it popular with many customers.We apologize for any inconvenience caused regarding the soundproofing.We will utilize this knowledge in future hotel development.Thank you for taking the time out of your busy schedule to post a review.We look forward to seeing you again.

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
1st trip to Japan
The room was very small more like a cruise inside cabin. But it was very clean, laundry available on property, microwave, ice maker, japans community spa. Note: amenities are on different floors so it was a little inconvenient and ice machine dispenses one little cup at a time. If your tall 6' +, be ready to bend down when you shower. The hotel is close to rail station and eateries. Within 30 mins to many places of interest.
Stayed 4 nights in Dec 2023
Response from Miyamoto/Receptionist on 6 Jan 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.Our hotel is located a 3-minute walk from JR Otsuka Station, making it easy to reach many sightseeing spots.By designing the guest rooms to be compact, we have been able to reduce carbon dioxide emissions per room to one-third. There is also a storage space under the bed, so please make use of it.Our hotel also has a large public bath, ice machine, and laundry on the 20th floor. We apologize for the inconvenience and appreciate your understanding as customers on other floors will need to move to another floor.Thank you for taking the time out of your busy schedule to post a review.We look forward to seeing you again.

6/10 Okay

Ka Chun

Stayed 5 nights in Dec 2023
Response from Yamauchi/Receptionist on 4 Jan 2024
Thank you for staying with our hotel and your kind review.We hope you have chance to stay our hotel again.Thank you.

8/10 Good

Nadia

Stayed 6 nights in Jun 2023
Response from Re on 25 Jan 2024
Thank you for your comments, and we will looking forward to seeing you soon!!

10/10 Excellent

Lalinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay..will return
Nice hotel, good and convenient location, room was clean and had everything we needed, elevators were fast,p got to enjoy the spa only a couple times since it seemed to always be busy. The only bad part is that the room can only have heater on and no ac in the winter time and since the temperature was not that cold it was very hot and stuffy even when the heater was not on, good thing we can cracked window for some fresh air.
Stayed 9 nights in Dec 2023
Response from Yamauchi/Receptionist on 23 Dec 2023
Thank you very much for staying at our hotel.We are very happy to hear that you were satisfied with your stay.We are sorry that the air conditioning did not meet your expectations.We do operate the heating system during the winter season. We appreciate your understanding.As you said, the windows can be opened, so please use that option.Thank you very much for taking the time to write us.We look forward to welcoming you again.

10/10 Excellent

Johan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely features
Loved the cleanliness and modern features. Loved the spa as well. Room was a bit small tho but overall a very good hotel
Stayed 4 nights in Dec 2023
Response from Front desk Fukai on 11 Dec 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.Our hotel is located a 3-minute walk from the south exit of JR Otsuka Station, and is in an excellent location from Otsuka Station in terms of transportation.As you mentioned, there is a large public bath on the 20th floor of our hotel.We also have a pot bath and an open-air bath, which are highly rated by everyone.We are very happy to hear that you were satisfied with your stay.All of our staff will do their best to ensure that you stay with us again and again.Thank you very much for taking your valuable time to post this comment.We look forward to seeing you again.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Located a few minute walk from the JR Yamanote line. A lot of shops, restaurants and convenience stores nearby. Great to have laundry facilities. Four washers and four driers. Can get busy at night. Hotel staff were very accommodating and helped us call a taxi to the airport.
Stayed 11 nights in Nov 2023
Response from Receptionist Fukai on 11 Dec 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.We are committed to high quality, high functionality, and environmental friendliness, and we are very happy to see that our customers are satisfied with our products. Our hotel is located a 3-minute walk from the south exit of JR Otsuka Station, and is in an excellent location from Otsuka Station in terms of transportation. There are many restaurants in the surrounding area.We are also very honored to read your compliments regarding our staff. All of our staff will do their best to ensure that you stay with us again and again.Thank you very much for taking your valuable time to post this comment.We look forward to seeing you again.

10/10 Excellent

Arieann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised by this hotel, we had a standard room as all the twins taken. This hotel is fantastic, really clean, super convenient, well appointed. The room is extremely small, but we both stayed in there for 10 days and were quite comfortable except you do have to take turns getting ready as there is not room for 2 people to do that at once. One thing to note is there is no irons in the rooms we ended up steaming our clothes everyday by cranking the shower to max hotness and hanging the clothes in the bathroom which actually worked really well, just a heads up. We will absolutely be staying here again
Stayed 9 nights in Nov 2023
Response from front Takimoto on 3 Dec 2023
Thank you very much for staying at our hotel.We are very happy to hear that you enjoyed your stay with us and that you were satisfied with it. Additionally, you can rent an iron at the front desk. The size of the room is compact for environmental reasons. I hope you understand.We look forward to seeing you again if we have another opportunity.

6/10 Okay

Kayoko

Stayed 3 nights in Nov 2023
Response from フロント 山内 on 23 Dec 2023
この度はアパホテル〈山手大塚駅タワー〉にご宿泊いただきまして誠にありがとうございました。ご滞在中はご満足いただけましたでしょうか。また是非当館をご利用くださいませ。お客様の貴重なお時間を頂戴しましてのご投稿誠にありがとうございました。

10/10 Excellent

Clare

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in an easy to reach place.
Stayed 3 nights in Nov 2023
Response from receptionist Fukai on 28 Nov 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.We hope you enjoyed your stay with us.It would be great if you were satisfied with your stay.So that we can continue to provide better serviceThank you very much for taking your valuable time to post this comment.We look forward to seeing you again.

10/10 Excellent

Joanna Mae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed twice in this hotel during my Japan trip this year. First with my friend, then second on my own. The room I booked was perfect for 1 person. Spacious (for Japan standard). Very convenient to Otsuka Station and staff were very helpful. Will definitely stay here again.
Response from Front desk Hotta on 12 Feb 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. As the customer said, it is located 3 minutes walk from JR Otsuka Station, and there are many restaurants around the station. We will continue to work hard to provide customer service that will please as many customers as possible.We look forward to seeing you again.

10/10 Excellent

Joanna Mae

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay here. Walking distance to the Otsuka Station, area is safe, quiet and lots of restaurants around it. Onsen was a great addition too. They provide towels, amenities and kimono everyday and cleans the room every 3rd day. Staff was helpful. Will stay here again.
Response from Front desk Hotta on 12 Feb 2024
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower. We are very honored that you chose our hotel from among the many hotels available.We are glad to hear that you were able to enjoy your stay in our large public bath.We will do our best to provide more comfort to our customers.Thank you very much for your valuable feedback.

10/10 Excellent

Hoe Kuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Modern business Hotel
A fairly new and clean hotel with public bath. Room is compact, but under the bed space is good thus allowing luggages to be stored under it. It is near the station but away from the busy side of the station.
Stayed 1 night in Nov 2023
Response from Receptionist Fujita on 17 Nov 2023
Thank you very much for staying at APA Hotel YAMANOTE OTSUKA EKI TOWER. We are very pleased to hear that you were satisfied with your stay with us. We also appreciate your kind words of praise regarding the cleaning and under-bed storage. On the other hand, the hotel is a bit far from the downtown area, and we apologize for any inconvenience this may have caused you. We hope you will visit us again when you come back to Tokyo. We look forward to welcoming you again. Thank you very much for taking time out of your precious time to write a review of our hotel.

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice and cosy
Stayed 6 nights in Nov 2023
Response from Sakuma / Receptionist on 10 Nov 2023
Thank you for staying with us at APA Hotel Yamanote Otsuka Eki Tower.We are very honored to receive such high evaluation.It would be great if our customers were satisfied.If you have a chance, please use our hotel again.

10/10 Excellent

Haru

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2023
Response from フロント 佐久間 on 9 Nov 2023
この度は、アパホテル〈山手大塚駅タワー〉をご利用いただき、誠にありがとうございます。このような高評価を賜り、大変光栄でございます。今後も更にお客様にご満足いただけるサービスを目指してまいります。またのご来館をお待ちしております。

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the heated bath
Stayed 9 nights in Oct 2023
Response from Receptionist Iryoda on 4 Nov 2023
Thank you very much for your stay.We are very glad to hear your compliments about our large bathroom.We hope you will have the opportunity to stay with us again.Thank you for taking the time to review our hotel.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, which was super close and convenient to the station! I also loved the hot springs at the location, and ended up using it every day as it was hot and humid in the Summer. Would absolutely stay again!
Stayed 4 nights in Sep 2023
Response from Nakagawa / Receptionist on 3 Nov 2023
Thank you very much for staying at APA Hotel Yamate Otsuka Station Tower.We are very happy to hear that you were satisfied with our onsen.We hope you will visit us again when you come to Tokyo.We look forward to serving you.

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is few minutes away from Otsuka Station on the JR Yamanote Line. Several 24 hour restaurants and convenience stores are in the area. It's also a walkable distance to nearby Ikebukuro for shopping. Room housekeeping service can be frequent if you want it to.
Stayed 4 nights in Oct 2023
Response from Nakagawa / Receptionist on 3 Nov 2023
Thank you very much for staying at APA Hotel Yamate Otsuka Station Tower.We are very pleased to receive a high evaluation from our guests.We hope you will visit us again when you come to Tokyo.We look forward to serving you.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly and reasonable value.
This was one of the better hotels during our 16 day stay in Japan. This was our hotel on our arrival and our last hotel before departing Tokyo.
Stayed 1 night in Oct 2023
Response from Front desk Hotta on 1 Nov 2023
Thank you for choosing APA Hotel Yamate Otsuka Eki Tower. We are very happy to hear that you were satisfied with your stay. We will continue to work hard to improve our services so that our guests can spend a pleasant stay in their rooms.

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very convenient especially in Japan and all the walking that you do. The rail station was close by the hotel, which we really loved.
Stayed 5 nights in Oct 2023
Response from Sakuma / Receptionist on 30 Oct 2023
Thank you for staying with us at APA Hotel Yamanote Otsuka Eki Tower.Our hotel is located a 3-minute walk from Otsuka Station on the JR Yamanote Line, and one stop away from the terminal Ikebukuro Station.Because the Yamanote Line runs through it, you can easily access various parts of Tokyo, making it extremely convenient.We are glad that our customers enjoyed our location as well.If you have another opportunity, please use it again.

8/10 Good

Marlene, Utsunomiya

Travelled with partner
Liked: Property conditions & facilities
Staff was very accommodating.
Stayed 1 night in Oct 2023
Response from Sakuma / Receptionist on 30 Oct 2023
Thank you for staying with us at APA Hotel Yamanote Otsuka Eki Tower.We are glad that you had no problems during your stay.Thank you for your compliments towards our staff.I may not be very good with my words, but I try to provide customer service that is close to the customer.If you have another opportunity, please use it again.

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to a train station. Convenient stores nearby. Many good restaurants in the neighborhood. Hotel complimentary breakfast was very good.
Stayed 4 nights in Oct 2023
Response from Sakuma / Receptionist on 30 Oct 2023
Thank you for staying with us at APA Hotel Yamanote Otsuka Eki Tower.Our hotel is located a 3-minute walk from JR Otsuka Station, and is very conveniently located near the downtown area in front of the station.Thank you very much for using our breakfast.Breakfast is available for 1,650 yen in advance and 1,800 yen on the day, and some plans include breakfast in the total price.This is a buffet of Japanese and Western food that has been well received by many customers.I'm glad you liked it.If you have another opportunity, please use it again.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from フロント 佐久間 on 30 Oct 2023
この度は、アパホテル〈山手大塚駅タワー〉をご利用いただき、誠にありがとうございます。当館でのご滞在中、ご満足いただけた様で何よりでございます。また機会がございましたら是非ご利用くださいませ。

8/10 Good

Billy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 3 nights in Oct 2023
Response from Receptionist Fukai on 27 Oct 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.We are very happy that we were able to provide you with a comfortable space during your stay.We will continue to strive to improve quality control and service so that you will choose our hotel again and again.We will use your words as encouragement to keep improving.All of our staff members look forward to your next visit.Thank you very much for taking the time out of your busy schedule to post your review.

8/10 Good

YI FUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a 5-minute walk from the JR station, and a lot of restaurants and convenience stores around the hotel. Free movies and free airplay in the room are fantastic.
Stayed 6 nights in Oct 2023
Response from Receptionist Fukai on 27 Oct 2023
Thank you very much for using APA Hotel Yamanote Otsuka Eki Tower.As our customers have said, our hotel is conveniently located, just a 3-minute walk from the south exit of JR Otsuka Station.We are very happy to hear that you enjoyed your stay with us. We will strive to improve our services so that our customers will want to stay with us again.We will continue to work hard and not be satisfied with the current situation.Thank you very much for taking your valuable time to post.We look forward to seeing you again.