Hotel Keluarga di Thuan An

"Staff was outstanding. We enjoyed our stay immensely! Highly recommend the accommodations. "

"Appart'Hotel très bien équipé : four, frigo, congélateurs, assiettes, couverts, coffre-fort, fer à repasser etc... Il y a même un bidon d'eau minérale + une petite salle à manger séparée du lit par une porte coulissante. Il faut cohabiter dans l'immeuble avec des résidents qui y habitent à l'année. Il y a 2 entrées différentes. La salle de gym, la laverie (3 machines+3 séchoirs) en libre service (accès avec sa carte de la chambre). L'eau de la piscine est très trouble, ne donne pas envie d'y...

"From the moment I checked in, the staff set the tone - warm, welcoming, and genuinely attentive. That level of service carried throughout my stay, but one moment really stood out. While I was swimming, the poolside staff quietly placed a glass of ice water by my bench without me even asking. It was a small gesture, yet incredibly thoughtful and indicative of their attention to detail. Breakfast was easily the highlight. The banh mi pork was one of the best I’ve had in town. For dinner, Square...

"We experienced a serious safety issue during our stay. The shower head was not securely fastened and fell off without me even touching it. When it detached, it broke part of the ceramic fixture, which then fell onto my foot and caused a bleeding injury. I am currently pregnant, which made the situation especially concerning. This appears to be a maintenance oversight that should have been identified and addressed prior to guest arrival, particularly at a five-star property. Additionally, a...

"The staff was friendly and accommodating, we arrived early , before check in time, and there was no issues with the hotel keeping our luggage so we could go exploring. The breakfast was incredible"