Hotel Dekat The Crossings at Deep Creek Shopping Center

"The property was nice…clean, good fitness center, room was fine. We booked through Expedia for only a 1 night stay and when we arrived to check in, they didn’t have any of the type of room we reserved, so they downgraded. The front desk person basically said our room wasn’t guaranteed because we booked through Expedia. We would stay again but book with the hotel directly."

"Breakfast was great! Room was comfortable."

"Great staff at front desk"

"Staff was very friendly and helpful."

"Didn’t care so much for the fact that the rooms were not throughly cleaned a daily basis. One day they picked up the trash in the room and didn’t make the beds or swap out towels. Another day the made the bed and didn’t empty trash or switch towels. Another day they swapped towels and left trash in the trash can and the bed unmade. Couldn’t keep up with what to expect when I left the room and returned. I thought this should be a standard practice across the board. So for that they get a “no”...

"The showers wasn’t clean at all. I wandering if the sheets was changed before our arrival. "

"Great experience"

"The room was more than expected, size of the room and upkeep surpassed my expectations. I've stayed here twice and have enjoyed both times"

"Parking was easy and everything was Great! "

"Nice place, great breakfast, coffee had no flavor, staff was nice, unit was clean. "

"Room floor and bathroom floor was not clean. Not enough towels. Breakfast was very mediocre. Staff was friendly."

"The worst experience I’ve ever had! "

"very clean and friendly employee "

"got a room that should not be given out chemical smell, broken tv, missing furniture. went to front desk staff was helpful gave another room. Breakfast oatmeal was hardly room temperature. not the norm for Hampton inn."

"In a quiet location, was able to get a good nights sleep. Staff met all exoectations."

"Hotel is in Greenbriar Mall area in Chesapeake close to everything. The room was great, 2 queens and separate living room. Beds and pillows were premium comfortable. Hotel is 3+ stars for sure. Price was decent. Breakfast was standard. Traffic in whole Chesapeake, Virginia Beach, Norfolk area is "rough.""

"Yes"

"The particular amenities I was looking for fell far short of expectation. This site claimed recently renovated. It advertised buffet breakfast and hot tub. Room furniture was well worn and showed corrosion on metal fixtures,handles and supports. Breakfast by industry standards was continental not buffet as advertised. The hot tub didn't work properly, no jet timer and on second night wasn't even warm. Doors to access side entrances and pool were not secure, any person could enter building and...

"The hotel was clean and staff was friendly. We would stay again."

"This property is one of Expedia’s better referrals. It was great location great staff and the amenities hit the mark"