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They have no Wi-Fi even though the website says they do. No breakfast or in room coffee pot. Even if you have four people in a room they still only give two towels and two washcloths; if you want more then you will have to pay extra. The staff is very nice, but this is definitely a bare bones stay.
Melissa
Stayed 3 nights in Apr 2024
Response from Peter on 11 Apr 2024
Thank you for choosing America's best value in Texarkana!
2/10 Terrible
brad
Travelled with family
8 Apr 2024
Disliked: Staff & service
They don't have WiFi, don't take credit cards, well at least what they told me.
brad
Stayed 1 night in Apr 2024
Response from Peter on 11 Apr 2024
Thank you for choosing America's best value in Texarkana!
Very simple, basic accommodation: clean, comfortable bed, great shower, park right in front of room, microwave/refrigerator, TV. Great for the price and easy to find on the main road. No breakfast or coffee, but McDonalds across the street!
mary
Stayed 1 night in Sep 2023
Response from Abvi texarkana on 23 Sept 2023
Thank you for choosing Americas Best Value Inn!
10/10 Excellent
Lee
1 Sept 2023
Lee
Stayed 1 night in Aug 2023
Response from Abvi Team Texarkana on 2 Sept 2023
Thank you rating,choosing Americas Best Value Inn!
Thank you for rating and choosing Americas Best Value Inn!
6/10 Okay
Amanda
Travelled with partner
23 Jul 2023
Liked: Staff & service
Staff was very friendly, wasn't in the best neighborhood but that's not anyone's fault. It was a bit run down with no water in the pool but the rates were good. Room was clean it was quiet. Good value. Especially in my familys situation we were on our way back to MO from our vacation in Galveston, our camper broke down we were hot, exhausted and cranky. Just needed a room that was clean, affordable with a hot shower and clean comfy beds. That's exactly what we got, so we are grateful.
Amanda
Stayed 1 night in Jul 2023
Response from Abvi Team on 23 Jul 2023
Thank you for the rating and choosing America's Best Value inn!
We were driving in late at night and options were limited. I will say in my opinion, I would not stay here with my wife and kids. I think I got a contact high from all the weed being smoked around me and the hotel room itself was very unsanitary. Did not sleep well through the night as safety was a concern and the safety of my vehicle. For what its worth IMO, i wouls not stay here again.
We apololgize that other aspects of your stay failed to please you. While checking room you stay by our pest control guys have found nothing. We constantly strive to make improvements where necessary.
Hotels.com had computer issues so there were problems at check in. Man at desk was very patient and nice in helping resolve the problem. Room basic but clean and served the purpose. No road noise or other issues at all.
After a long drive check in was fast and the room was ok, the bathroom need updated looks old.
Rodney
Stayed 1 night in Nov 2020
Response from ABVI MANAGEMENT on 16 Dec 2020
Hello Rodney,
We appreciate your feedback, we aim to please our customers as we are aware people arrive tired to get a good nights sleep. We are in the process of updating rooms to ensure everything looks up to date.
We ensure your next visit will be excellent!
Dump. Unsafe area. Burn holes in bed covers, but it's a smoke free hotel?
It was so bad, we slept in our clothes and took turns keeping watch of our car & cargo trailer.
Dixie
Stayed 1 night in Nov 2020
Response from Peter on 10 Nov 2020
Dear Dixie,
We appreciate you voicing your concerns, and we are so sorry to read that our accommodations fell short of your expectations. We will discuss your feedback with our housekeeping team to improve for future guests.
It would be a great pleasure to serve you again and be given a chance to deliver the accommodations you deserve and expect. Thank you for your time, and we wish you all the best along your way.
Room was larger than expected and was perfect for a rest stop on my road trip. Room was clean and smelled just fine. Customer service was the best, the man at the desk went out of his way to ask if I was here to rest or if I'm part of the weekend party crowd and kept me on the quiet side of the property. As a restless sleeper, this greatly affected my experience!
Large room, great deal! The bed was really comfortable and the sheets were soft. No complaints. Great location, it’s not in a bad section of town at all. This will be our go to hotel in Texarkana.
Teresa
Stayed 1 night in Mar 2020
Response from Peter on 3 Apr 2020
Thank you for your feedback.
See you soon!
4/10 Poor
Unhappy
Travelled with family, Travelled with family and small children
Nice location. Booked for king size but endes with a full. Room was not clean or cleaned properly upon my return. Won't book there again.
Unhappy
Stayed 2 nights in Feb 2020
Response from Guest Relations on 7 Mar 2020
While we're happy to hear our location was perfect for your travels, it is unfortunate that your bed was not as expected. When making a reservation through a third-party site, please know that room preference is not guaranteed. Even so, we always aim to accommodate our guests to the best of our ability. With that said, housekeeping has been notified about the oversight you experienced and we hope to improve your perceptions the next time you're in town.