Exterior

Reviews of Fairfield Inn by Marriott Boston Tewksbury/Andover

2.5 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 1001 reviews" "
Rating 8 - Good. 317 out of 1001 reviews" "
Rating 6 - Okay. 112 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 50 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

patrick masayi

Business traveller
Liked: Cleanliness
Good
Stayed 3 nights in May 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean. Breakfast buffet was great. The parking lot was full, but there was no noise from the other rooms.
Stayed 1 night in May 2024

6/10 Okay

Deanna

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Apr 2024

8/10 Good

Monte, Greeen Bay

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique breakfast options.
Stayed 1 night in Apr 2024

10/10 Excellent

Pisey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable rooms with delicious breakfast options. Efficient check-in and check-out process, as well.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful especially with my ESA pup. Nice quiet time away from chaos.
Stayed 2 nights in Mar 2024

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is always helpful and welcoming.
Stayed 1 night in Mar 2024

10/10 Excellent

Fridah

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property. Definitely 10/10!

10/10 Excellent

Helen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived close to 11pm. The woman at the front desk was very helpful, kind & informative. The breakfast was basic, but a good option for a quick bite. Would recommend.
Stayed 1 night in Feb 2024

10/10 Excellent

Zafir

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Petrina

Liked: Staff & service, property conditions & facilities
I love
Stayed 1 night in Feb 2024

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent
Stayed 1 night in Feb 2024

4/10 Poor

Lynn

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Jerry

Disliked: Staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the room clean, big, the breakfast good variety.
Stayed 1 night in Jan 2024

6/10 Okay

Chantel

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and not a bad price! Although the room was left in perfect condition, so I’m confused as to why this property is trying to hit my card for $250 when I checked out at 12p today! So stealing money from people must be their thing! Thank god I don’t allow overdraft and I keep my card locked! Jerks!

8/10 Good

Flaviano

Stayed 1 night in Dec 2023

10/10 Excellent

Heidi, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia

Stayed 3 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Shelley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really great but only 1 elevator is not enough for a 5 story hotel. We will stay there again next year. Thanks
Stayed 2 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mayra

Stayed 2 nights in Oct 2023

8/10 Good

karla

Stayed 1 night in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Ehi

Disliked: Property conditions & facilities
Outdated not worth the nightly amount I spent
Stayed 2 nights in Sep 2023

8/10 Good

Ed

Stayed 1 night in Sep 2023

10/10 Excellent

Wieslawa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Aug 2023

6/10 Okay

David

Disliked: Property conditions & facilities
Substandard for brand
Stayed 1 night in Aug 2023

8/10 Good

Toshihiko

Stayed 1 night in Aug 2023

10/10 Excellent

lizeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Deoclesio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the room very cozy and clean
Stayed 1 night in Aug 2023

10/10 Excellent

Sinath

Travelled with family
Liked: Staff & service, amenities
The staffs were very attentive and nice
Stayed 2 nights in Aug 2023

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased
The staff was very helpful, patient, and friendly. The hotel was well cared-for and in the process of some remodeling and upgrades. The bed was very comfortable, firm, and clean.
Stayed 1 night in Aug 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

Carol

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

carmen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
free breakfast between 6a and 9a
Stayed 3 nights in Aug 2023

10/10 Excellent

Yolanda

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm happy with this choice that my family made to stay here at this hotel. It was very nice. Clean and updated. The rooms are big and nice. The only thing I wish would have been better is the laundry area. Theres only one washer and dryer. Other guests can be inconsiderate when it comes to using the machines. They don't come back for their laundry. You're stuck for hours checking to see if the person returns. I wish there was a larger laundry room. Some of the house keepers had a little attitude but for the most part, we were treated well. Would stay again. Would recommend.
Stayed 1 night in Aug 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and comfortable. Staff were great!

8/10 Good

Skeffington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Roderick

Stayed 1 night in Jul 2023

6/10 Okay

Brian

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was friendly and helpful. Overall, the room was clean. They do not provide any housekeeping services unless you’re there for more than a few nights. With 4 people in my room, the garbage overflowed and not enough towels. Was told there was a shortage and would “try” to get me some more The front desk clerk was able to provide me with two extra towels, but said there weren’t a lot to give out. My two biggest issues with my stay was they were having a planned power outage for 4 hours to do work on the hotel. All this during the morning (8am-12pm) when we needed to be getting ready to head out. So we needed to wake up 2 hours extra early to be out of the hotel before they shut the power off. We essentially rented a room that we could not use during the morning The second issue I had was the closure of the pool for painting. No communication about this. Given that we had 4 children in our group and it was 90 degrees, they were we tied to get back to the hotel to jump in the pool only to be told it wouldn’t open until the weekend. Why not paint the pool in the fall when most people wouldn’t use it? Picking the hottest week in Boston to close the pool was ridiculous. Also, be prepared to be going up and down the steps for everything. The elevator is extremely slow and busy, so you’ll wait for quite a while.