Hotels near Tewksbury Hospital

" Not applicable "

"Overall the experience was fine and the hotel is in a convenient location. Aesthetically speaking, our room needed a little attention... Peeling wallpaper, shower grout was moldy/discolored, and the carpet was stained. Additionally, the bed sheets had holes and small stains, but they were clean. "

"Good food!"

"Great service "

"Terrible, rude service from staff, after asking for things that were missing or not working in the room (telephone not working, suitcase stand missing). Never fixing anything or bringing what's missing, hanging up the phone in your face (called from my cell because phone in room not working)"

"the staff are always pleasant "

"Staff was untrained. Front desk woman was falling asleep/ nodding off on Sat. morning. Asst. Manager does not know customer service. Housekeepers cannot understand English. I was sick for 6 days with pneumonia and was TOLD to check out a day early with NO REASON. My bank flagged my card for Fraud since no staff checked me out of my reservation on 3/6/26. The Hampton Inn, Waltham STILL HAD AN OPEN reservation for me 5 days AFTER I was TOLD to leave. Unprofessional and untrained staff with zero customer service skills to solve problems. "

"Very run down"

"We booked this hotel because of its proximity to TD Garden and all the main attractions we wanted to visit. It was exactly what we wanted. The hotel was beautiful. Would definitely stay here again. "