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Reviews of Hampton Inn Terre Haute

2.5 out of 5
Hampton Inn Terre Haute
3325 U.S. 41 South, Terre Haute, IN

Reviews

8.4

Very good

Rating 10 - Excellent. 386 out of 813 reviews" "
Rating 8 - Good. 245 out of 813 reviews" "
Rating 6 - Okay. 95 out of 813 reviews" "
Rating 4 - Poor. 62 out of 813 reviews" "
Rating 2 - Terrible. 25 out of 813 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In town to visit family first time. We stayed at this location. It was very nice and acceptable. We would stay there again..
Stayed 4 nights in May 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I was treated pretty badly upon checkin to this hotel. I called their corporate office to talk to someone about the issue, but was told I had to send in an e-mail. I did that. It took awhile and a number of e-mails before their corporate offices created a case for me. I was told I would hear from someone in the hotel management in 3-5 days. As of writing this review (about 10 days from the last message I received), no one from the hotel management has ever tried to contact me. No phone call. No e-mail. Nothing. If you stay at this hotel and everything works out, you'll probably enjoy your stay. If there are any issues, don't expect the corporate offices or the hotel management to act like they care about your experience.
Stayed 2 nights in Apr 2024

10/10 Excellent

Amanda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I couldn't figure out how to turn on the shower so they came to my room and showed me
Stayed 1 night in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk staff was great. all the staff that I spoke with were great will stay again.
Stayed 1 night in Apr 2024

8/10 Good

Abra

Travelled with family
Liked: Staff & service, amenities
It’s was fine for what we needed. The rooms were clean but also a bit run down. The shower nozzle was really hard to pull out & the water was warm but not hot. The pool was clean & warm. Overall we would stay again.
Stayed 3 nights in Apr 2024

10/10 Excellent

Janaria

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean!
Stayed 1 night in Apr 2024

6/10 Okay

Susan

Travelled with partner
The location was great. We’ve usually stayed at Hampton Inn’s as beds were comfortable and staff very nice. For this stay bed we uncomfortable and sign in womenwas not friendly. When I asked about are loyalty points she rudely told me because we booked 3rd party we don’t get. Told her I saved $100 booking with you vs directly with them. Why should it matter we stayed
Stayed 1 night in Apr 2024

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heading east on 70, needed a place to crash for the night.
Stayed 1 night in Mar 2024
Response from Holly Bell AGM on 23 Mar 2024
Thank you for your feedback.

8/10 Good

Donald

Stayed 1 night in Mar 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Holly Bell AGM on 23 Mar 2024
We look forward to welcoming you again in the future.

10/10 Excellent

Mr

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night, but the room was clean and staff was nice.
Stayed 1 night in Mar 2024
Response from Holly Bell AGM on 23 Mar 2024
We are delighted you had a perfect stay.

10/10 Excellent

Ryan, Burkesville

Liked: Cleanliness, staff & service, amenities
Decent but older Hampton Inn, could use some updating in the bathroom/shower areas. Overall a good peaceful place to stay
Stayed 6 nights in Feb 2024
Response from Holly Bell AGM on 23 Mar 2024
Thank you for your perfect score. It was our pleasure.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Holly Bell AGM on 20 Feb 2024
Thank you for your feedback. It was our pleasure to serve you.

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Holly Bell AGM on 24 Jan 2024
Thank you for your feedback. We are delighted you had a perfect stay. We look forward to welcoming you in the future.

10/10 Excellent

Jennifer

Response from Holly Bell AGM on 10 Feb 2024
Thank you for your feedback. We strive to give the best guest experience possible. We look forward to welcoming you again in the future.

2/10 Terrible

Christopher B

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Room was terrible. Ceiling has signs of leak terribly painted over. Never told us about $50 pet fee when checking in. If we could give negative stars we would! Only thing in room that was good was TV.
Response from Holly Bell AGM on 19 Dec 2023
I am sorry your stay did not meet your expectations. Our pet fee is a standard 50 plus tax. We are also scheduled for a full remodel in the spring. We would love for you to come see our new look and given a chance to meet your expectations.

6/10 Okay

Doreen

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Holly Bell AGM on 19 Dec 2023
Thank you for your feedback. Any details on how we could have made your guest experience better would be appreciated.

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No problems -- just fine.
Hotels.com has good reviews for this Hampton Inn. For some odd reason, Yelp has bad reviews for this property. I don't know what they are talking about. This property is fine. Dated? Maybe. But it was clean and comfortable and everything worked. The neighborhood is fine. Again, not sure why all the bad reviews. This place is just fine.
Stayed 1 night in Dec 2023
Response from Holly Bell AGM on 19 Dec 2023
Thank you for your outstanding review. Our team works hard to provide the best guest experience possible. We look forward to welcoming you again in the future.

10/10 Excellent

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just stopoef overnight. Room was well appointed and comfortable.
Stayed 1 night in Dec 2023
Response from Holly Bell AGM on 13 Dec 2023
I am delighted you were happy with your stay. We look forward to welcoming you again in the future

8/10 Good

Daniel

Slept so good. The bed and pillows were so comfortable. The staff was very nice. I will definitely go again !!!
Stayed 1 night in Nov 2023
Response from Holly Bell AGM on 13 Dec 2023
Thank you for your review. We look forward to your next visit.

10/10 Excellent

Susan

Travelled with family and small children
Very nice lobby and rooms. Good coffee. Had a little trouble with the shower faucet, but other than that it was a great stay
Stayed 1 night in Nov 2023
Response from Holly Bell AGM on 13 Dec 2023
I have shared your feedback with our maintenance team in efforts to serve you better. It is also nice to see you enjoyed your stay Safe travels.

10/10 Excellent

Timothy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fantastic. The only issue was the location of my room. It was by the back exit door that tended to slam when people used it. And a gas station right out my bedroom window was a noisy business with car doors slamming and loud car engines. After midnight it became quiet.
Stayed 1 night in Nov 2023
Response from Holly Bell on 10 Nov 2023
Thank you for your feedback. We are delighted that you enjoyed your stay. We share all feedback with our entire team to better serve you in the future.

10/10 Excellent

catherine

Stayed 1 night in Nov 2023
Response from Holly Bell AGM on 13 Dec 2023
Thank you for your recent review. I am thrilled you had a perfect stay

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Nov 2023
Response from Holly Bell on 10 Nov 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2023
Response from Holly Bell on 10 Nov 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

4/10 Poor

Roger

Stayed 3 nights in Oct 2023
Response from holly Bell AGM on 13 Dec 2023
I am sorry your stay did not meet your expectations. We strive to provide the best experience possible. I hope you will allow us to try to meet your expectations on your next trip to Terre Haute.

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Holly Bell on 10 Nov 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

8/10 Good

Joyce

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Holly Bell on 10 Nov 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

4/10 Poor

stacy

Travelled with family
Liked: Cleanliness, staff & service
Staff was friendly and breakfast was good .. our shower head was broken .. had to hold it the whole time amd the water temp was extremely cold to screaming hot every 5 sec .. not pleasant shower time
Stayed 1 night in Oct 2023
Response from Holly Bell on 10 Nov 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

4/10 Poor

Stevan, Oklahoma City

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Mold (brown or black) on the tub…tub seal missing…room smelled dusty, Wi-Fi was down, scuff marks on most doors…just overall dirty and dingy.
Stayed 1 night in Oct 2023
Response from Holly Bell on 10 Nov 2023
I am sorry your stay did not meet your expectations. We take all Feeback seriously in efforts to serve you better in the future.

10/10 Excellent

Poojan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Holly Bell on 10 Nov 2023
Thank you for your recent review. I am delighted you were happy with your stay. We look forward to welcoming you in the future

2/10 Terrible

Richard

Stayed 1 night in Oct 2023
Response from Holly Bell on 10 Nov 2023
I am sorry we did not meet your expectations Any details you could provide us on how we could serve you better in the future would be greatly appreciated.

6/10 Okay

alfred

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Nicole on 27 Sept 2023
Hi Alfred, Thank you for taking the time to leave us a rating. We appreciate you choosing to stay Hampton and would love to hear more about your stay. Please give us a call anytime if you’d like to. Thank you again!

10/10 Excellent

Rosita

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for my needs.
Stayed 2 nights in Sep 2023
Response from Nicole on 27 Sept 2023
Hi Rosita! Thank your for taking the time to leave us valuable feedback! We are happy to hear you enjoyed your stay with us and that it was a great location for you. Please keep us in mind for any future travels to our area.

4/10 Poor

Uldis

Business traveller
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from Nicole on 27 Sept 2023
Hi Uldis, Thank you for taking the time to leave us a rating and choosing to stay Hampton! We would love the opportunity to talk to you more in depth about your stay. Please give us a call anytime if you’re able. Have a great day!

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannonball
Got in late and the service was excellent !! Much appreciated !!!!
Stayed 1 night in Sep 2023
Response from Holly Bell Guest Service Manager on 13 Sept 2023
It is great to hear you were pleased with the service you received, Thank you for your recent feedback and we would love to welcome you again in the future.

10/10 Excellent

Pam

Travelled with family
Liked: Amenities
Was a nice place just seemed to need updated in the rooms
Stayed 1 night in Sep 2023
Response from Holly Bell Guest Service Manager on 13 Sept 2023
Thank you for the great review. I am also excited to inform you that we are being fully remodeled starting in November. Our team would love for you to come see our new look.

8/10 Good

lynn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023
Response from Holly Bell Guest Service Manager on 13 Sept 2023
Thank you for your recent survey. We are always trying to improve and to provide the best possible guest experience.

10/10 Excellent

Shay

Stayed 1 night in Sep 2023
Response from Holly Bell Guest Service Manager on 13 Sept 2023
Thank you for your amazing feedback. I am excited to see you had a perfect stay. We look forward to serving all your guest needs in the future,

8/10 Good

Nicole

Stayed 1 night in Sep 2023
Response from Nicole on 27 Sept 2023
Hi Nicole! Thank you for taking the time to leave us a rating and choosing to stay Hampton! We are happy to see you enjoyed your stay and hope you will come back and see us again. Safe travels!

10/10 Excellent

Clay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Holly Bell Guest Service Manager on 13 Sept 2023
Thank yo Clay for you feedback. It is great to hear we met all your needs. Our team hopes to serve you again in the future.

10/10 Excellent

lacey

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Holly Bell Guest Service Manager on 13 Sept 2023
Thank you for your recent review . Glad your stay was perfect.

8/10 Good

Heather, Montague

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love this hotel! It’s classy, comfortable, and beautiful. It’s also pet-friendly, which I love, but this evening, someone left their dog alone and the dog barked loudly for hours! It was not great. It is, however close to everything, with easy parking. And, I also love that they offer paraben-free and sulfite-free skin and hair products that are not tested on animals: thank you! But, I would definitely stay here again given how nice the rooms and toiletries are.
Stayed 1 night in Aug 2023
Response from Nicole on 21 Aug 2023
Thank you for choosing to stay Hampton and for leaving us such a great review. We use the reviews and feedback to address concerns and continue to grow. I will pass the pet concerns on to the rest of my team. Although we are pet friendly, we strive to make all of our guests happy and comfortable. Please keep us in mind for any future travels to our area.

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Nicole on 21 Aug 2023
Thank you John for taking the time to leave us a review! We are happy to see you enjoyed your stay. Thank you for choosing to stay Hampton! Please keep us in mind for any future travels to the area.

8/10 Good

Joshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from Nicole on 21 Aug 2023
Thank you Joshua for taking the time to leave us a review. We hope you enjoyed your stay! If you’re ever in the area again, please come back and see us!

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Holly Bell Guest Service Manager on 7 Aug 2023
We are thrilled your stay met your expectations, and look forward to welcoming you in the future;

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The front desk person was very helpful and kind. The hotel room was just a little tired looking. Usually we find the Hampton Inn a little brighter and fresher looking. The breakfast staff were also very kind and accommodating!
Stayed 1 night in Jul 2023
Response from Joe on 31 Jul 2023
Thank you for staying with us at Hampton Inn, and we appreciate you staying with us. We look forward to having you stay with us again.

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Joe on 1 Aug 2023
Thank you for staying with us, we look forward to having you back again.