Reception

Reviews of Route Active Hotel

3.5 out of 5
Route Active Hotel
Calle la Longuera, 114, Los Realejos, Tenerife

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 76 reviews" "
Rating 8 - Good. 27 out of 76 reviews" "
Rating 6 - Okay. 8 out of 76 reviews" "
Rating 4 - Poor. 1 out of 76 reviews" "
Rating 2 - Terrible. 0 out of 76 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

sarah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for lots of hiking and running routes. The hotel is clean and has great facilities, pool, gym and onsite laundry for a few euros. Parking is hard to come by although there are places to park on the street, it is pretty busy and we ended up with a scuff on the hire car on the first morning return to the car where someone had obviously tried to park behind us but failed! Food was good but the options are LIMITED! Usually only 2 mains each night one veggie, one not.
Stayed 6 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2022
Response from Equipo de recepción on 18 Feb 2022
Buenos días, gracias por su valoración y esperamos volver a recibirles en el Route Active Hotel

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good base for a cycling training holiday
All of the staff were really friendly, polite and helpful from arrival to departure. I arrived after dinner had finished for the day but they had made me 2 plates of salad plus meat, bread, cheese and put it in my kitchen fridge which was very nice after a day of travelling. I came for a solo cycling training holiday and the hotel was great for that, amazing secure bike storage room, fully stocked with tools, pump, storage space for bike boxes. Much better than trying to take bikes in lifts /storing on hotel room balconies as is typical! The public areas were modern and stylish, breakfast buffet had elements that varied daily and particularly good bread and croissants. The dinner buffet had a couple of options a night which were typically healthy and tasty and the soups were very good. There is no hotel bar, but you can get drinks with dinner and the reception sells food, water, beers / wines /spirits around the clock too. My room was an apartment with patio, kitchenette, living/dining room, twin bedroom with lots of storage and toilet/shower room; so space was excellent. Rooms were not as modern as the public areas but were clean and neat. Location-wise the hotel is not in a touristy area, it has no dedicated parking but I never had an issue parking in the free public parking within 2 mins walk of the entrance. There is a small local town with shops, bars, restaurants about 5 minutes walk away and bigger Los Realejos about 15 minutes but all uphill!
Stayed 8 nights in Feb 2020
Response from Reception Team on 21 Mar 2020
Dear Chris, we are so thankful for your informative review and wonderfully kind comments of the Route Active Hotel. Your insight and compliments are greatly appreciated

10/10 Excellent

Verified traveller

Travelled with family
Liked: Amenities, property conditions & facilities
FoOd was fresh and delicious with nIce healthy options. Staff very friendly and helpful. Lovely coastal walk from hotel.
Stayed 3 nights in Mar 2020
Response from Reception Team on 12 Mar 2020
Many thanks for taking the time to leave your review. We are happy that you enjoyed your Route Active holidays. Best wishes

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything : the food , the silence, the swimming pool , the garden all was perfect.
Stayed 5 nights in Apr 2019
Response from Reception Team on 28 May 2019
Dear guest, Thank very much for your comments and we hope to see you again in our Route Active Hotel. Kindest regards. Reception Team

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and knowledgeable about things to do in the area. Great location away from the usual tourist hotspots. Good local bus service into Puerta de la Cruz. Within walking distance of several restaurants, cafes and supermarkets.
Stayed 7 nights in Jan 2019

8/10 Good

martin, Manchester, gb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Room with balcony was open planned with fridge, microwave, cooker, dinning area, flat screen tv, & nice shower. Good apartment style room! The Gym was very good especially for a hotel and had the essential equipment for a good work out! Real Nice Breakfast and Dinner Staff was Nice and Guys on reception;s English was good and they was really helpful. Location was quite with a couple of food places and shops near so this place is a good chill out spot or ideal if you wanted to get some work done.
Stayed 7 nights in Nov 2018

6/10 Okay

Dominik

Liked: Cleanliness, staff & service, room comfort
Mixed
Bit dated hotel, not the best location, and a bit over priced. But great staff, pool area and breakfast.
Stayed 1 night in Sep 2017

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern Tenerife trip
This hotel looks from the outside a little plain. However it is an oasis of calm with quiet clean spacious apartments over looking beautiful gardens with a good pool. The staff are so helpful and will help you tailor the type of holiday you want. It's so clean. The buffet breakfast included is different every day, great selection of fruits, cooked food and cold meats. You really could not ask for more. The sitting area is one you can actually use, it is so so comfortable unlike some many hotels. The parking is on the street but it is quiet and safe. This hotel is well placed for TF5 and TF82. You are very close to lovely Puerto Cruz and La Orotava. I will come back again. Love it.
Stayed 7 nights in Jun 2017

10/10 Excellent

Sascha

Travelled with partner
Liked: Cleanliness
Wir waren das 2. Mal in dem Hotel. Es verfügt über einen beheizten Pool, sehr angenehm. Die Zimmer sind geräumig, leider nicht immer tadellos sauber. Aber im Großen und Ganzen ok. Das Essen ist hervorragend. Es gibt typische spansiche und kanarische Gerichte, die von Tag zu Tag wechseln. Da ist für jeden etwas dabei. Das Personal ist stets freundlich und viele sprechen auch deutsch. In den Seitenstraßen haben wir immer einen Parkplatz gefunden.
Stayed 11 nights in Mar 2024
Response from Philip on 11 Apr 2024
Hallo Herr Sasha,Vielen Dank für Ihre Bewertung und Ihren Kommentar. Wir freuen uns, dass Ihnen fast alles gefallen hat und werden versuchen, uns bei Ihrem nächsten Aufenthalt zu verbessern.Beste Grüße vom RAH-Team

10/10 Excellent

maurizio

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2024

8/10 Good

Yrjö

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Audrey

Travelled with family
Liked: Cleanliness, room comfort
Top, vraiment très propre à recommander à 100%
Stayed 5 nights in Dec 2023
Response from Reception team on 26 Feb 2024
Dear Audrey, thanks a lot for your excellent feedback and the score as well. We're very grateful with your words and we look forward to your next stay. All the best.

6/10 Okay

Cristobal Juan

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Hotel con falta de renovación, la comida básica pero sana, la limpieza muy bien, el personal maravilloso, fue en agosto no hay aire acondicionado, lo que fue nuestra habitación.
Stayed 4 nights in Aug 2023
Response from Recepcion RAH on 24 Sept 2023
Estimado Cristobal, gracias por compartir su experiencia en nuestro hotel, nos alegra saber que nuestros servicios han sido de su agrado. Lamentablemente no disponemos de aire acondicionado en ningún área del hotel, sin embargo, siempre disponemos de ventiladores en recepción. Esperamos volver a recibirles un saludo

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023
Response from Recepción RAH on 17 Jul 2023
Hola Ana,Gracias por haber dejado un comentario y haber valorado los servicios ofrecidos y su experiencia en nuestro hotel.Es importante para nosotros tener feedback para poder seguir mejorando.Esperamos poder recibirle de nuevo en nuestro hotel en su próxima estancia en Tenerife.Reciba un cordial saludo de todo el equipo del RAH

10/10 Excellent

Lea

Liked: Amenities, property conditions & facilities
Stayed 3 nights in Feb 2023
Response from RAH Reception Team on 21 Mar 2023
Muchas gracias Lea por su puntuación.

10/10 Excellent

J.

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
They keep the pool at a nice temperature, so even in January you can enjoy swimming. They provide bath towels at reception. Staff are very friendly & helpful. The cleaning staff is thorough & friendly.
Stayed 7 nights in Jan 2023
Response from RAH Reception Team on 22 Jan 2023
Dear guests,Thank you for your kind comments. We are glad to read that you had a good experience with us. You are very welcome to stay with us in your next travel to Tenerife. Receive our best greetings.

8/10 Good

Ursula

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Saubere Unterkunft , freundliche Mitarbeiter
Response from Reception Team on 12 Jan 2023
Dear Ursula, Thank you very much for your comments. We are very happy to know that you enjoyed your stay. We hope to welcome you again. Best wishes

8/10 Good

Tiina

Travelled with family
Liked: Cleanliness, room comfort
Tosi kiva ja siisti hotelli. Allas oli vuoden vaihteessa tosi viileä. Oikein hyvä aamiainen. Sijainti oli syrjäinen.
Stayed 1 night in Dec 2022
Response from RAH Team on 6 Jan 2023
Dear Tiina, thank you for taking your time writing a comment about your experience in our hotel as well as giving it a mark.We are glad to read that you had an overall good time with us, we really appreciate it.Let me just profit to wish you, on behalf of the RAH team, all the best for this new year 2023

8/10 Good

Irina

Stayed 3 nights in Dec 2022
Response from RAH Team on 29 Dec 2022
Thank you Irina for your score in regards of your experience in our hotel. On behalf of the RAH team we profit the occasion to wish you all the best in this coming year. Merry Christmas.

4/10 Poor

Kurt

Liked: Cleanliness
Eigentlich ein ganz nettes Hotel, aber die 6 pinken Appartments neben der Straße sind sehr laut … sehr schade
Stayed 2 nights in Nov 2022

8/10 Good

Ralf

Travelled with family
Liked: Cleanliness, room comfort
Auch für Nicht-Aktive bestens geeignet
Unterkunft nett eingerichtet und ausreichend. Frühstück abwechslungsreich und frisch. Im Hotel ist alles eher zweckmäßig und Sportler haben einen Fitnessraum und der Pool ist zum Schwimmen ausreichend. Die ganze Anlage kommt ohne großen Schnickschnack, Animation und Ähnlichem aus. Ganz solide und eine der guten Drei Sterne Hotels. Ein kleiner Nachteil ist, dass das Hotel keinen eigenen Parkplatz hat und das Parken am Anfang auf den recht steilen Straßen für den einen oder anderen ungewohnt ist.
Stayed 11 nights in Oct 2022
Response from Reception team on 14 Nov 2022
Dear Ralf, thank you very much indeed for taking the time to write this great comment about your recent stay. We're happy to know you enjoyed the time you spent with us and we let you that your words about our sports facilities, our breakfast and our services are much appreciated. As for the parking, we inform you that most of the time it is possible to park in the nearby streets. We look forward to your next visit. All the best. Reception team.

6/10 Okay

nuria

Liked: Cleanliness
Tres estrellas
No puedo mentir, en cuanto llegamos el alojamiento me pareció horrible, ( hasta llegar a la habitación una obras inacabadas, todo viejo cuando te dirijas a tu apartamento, dentro?? Bueno no es un 4-5 estrellas está claro, aceptable , todo depende de lo acostumbrado q estés, el baño muy pequeño, pero buenas vistas, el personal super agradable, piscina bien , bufett saludable, comunicación muchas cuestas!! Pero de eso se trata de hacer ejercicio, aparcamiento no hay pero no es difícil aparcar, bueno q en definitiva el mal sabor de boca con el hotel al llegar y ver q era más viejo de lo q se veía en las fotos, lo compenso con creces el personal y el buen ambiente q se respiraba .
Stayed 2 nights in Sep 2022
Response from RAH Equipo de Recepción on 6 Oct 2022
Estimada Nuria, Nos alegra constatar que aunque al principio no cumplimos con sus expectativas al principio fue cambiando de opinión durante su estancia. Estamos reformando nuestras instalaciones para darles un mejor servicio, lamentamos que coincidiera con su estancia. De parte de todo el equipo que conforma el RAH, le queremos agradecer el que haya invertido unos minutos en dejar una valoración así como el haberse alojado en nuestro establecimiento. Hágalo extensivo a su marido e hija.

10/10 Excellent

Billy Romain

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel très sympas, places de parking à disposition. Le personnel est très agréable. Le petit déjeuner est très complet. L’accès à internet est malheureusement compliqué d’accès. Je recommande les yeux fermés !
Stayed 9 nights in Sep 2022
Response from Reception team on 17 Sept 2022
Dear Billy Romain, thank you very much indeed for your wonderful feedback and the excellent score. We're very happy with your words about our staff and our breakfast. As for the WiFi, we let you know that we are working to improve the signal. We look forward to your next stay. All the best.

8/10 Good

caroline

Travelled with family
Hôtel très propre / chambres confortables / ensemble du personnel très sympathique et serviable / bon petit déjeuner (peut-être varier un peu les gâteaux et viennoiseries) Wifi dans les chambres ne fonctionne pas ou pas bien (point en cours d amélioration) Buffet du soir vraiment pas terrible et desserts à revoir complètement. Piscine surveillée et transats désinfectés après chaque passage. Situation géographique à évaluer en fonction des points d intérêts de chacun
Stayed 7 nights in Aug 2022
Response from Reception team on 17 Aug 2022
Dear guest, thank you very much indeed for taking the time to write this review about your recent stay. We're very happy to know you had a good stay with us and that you enjoyed our facilities and servicies. We are also glad with your suggestions cause they will help us to keep on improving. We look forward to your next visit. All the best. Reception team.

10/10 Excellent

Mandine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel sympa, au calme. Personnel très accueillant et agreable
Stayed 7 nights in Jul 2022
Response from Route Active Hotel reception team on 27 Jul 2022
Dear guest, thank you very much indeed for your great feedback which is much appreciated. We look forward to your next visit. All the best. Reception team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Nur zu empfehlen
Man benötigt schon ein Auto, um herumzukommen. Ein Strand ist nicht wirklich zu Fuß zu erreichen - über einen Wanderweg an der Küste entlang dauert es je nach Route 45 Minuten. Der Pool ist wunderschön, die gesamte Anlage wirklich gepflegt und die Mitarbeiter sehr freundlich und hilfsbereit. Das Frühstück war auch nach über zehn Tagen nicht langweilig und wenn man zu müde für den Bus oder die Fahrt nach Puerto ist, ist das Abendessen auch absolut okay.
Stayed 13 nights in Dec 2021
Response from Reception Team on 18 Jan 2022
Dear guest, thank you very much for taking the time to write this great comment and sharing your feedback. We are very grateful with your mentions about our facilities/services and our gentle staff. We look forward to your next visit.

10/10 Excellent

Dominique

Liked: Cleanliness, room comfort
Superbe hôtel et réception au top
Receptionniste particulièrement aimable et arrangeant comme tout le personnel.Buffet varié et copieux .Pour le diner parfois un peu trop cuit à notre goût .Chambre agréable et spatieuse, bien équipée si on veut se faire à manger .Très tranquille et silencieux ,il est vrai qu il n 'etait pas plein. Très propre et précautions anti covid bien appliquées .
Stayed 2 nights in Dec 2021
Response from Recepción on 7 Dec 2021
Nous sommes heureux d'apprendre que votre expérience dans notre hôtel a été positive. Nous nous réjouissons de vous accueillir à nouveau dans le futur. Meilleures salutations

10/10 Excellent

Pavel

Liked: Cleanliness, room comfort
Потрясающе
Потрясающее место. Тихое, спокойное, уютное, вкусно кормят, просторные номера, чудесный персонал! Единственное, хотелось бы немного больше возможностей на кухне. В целом - замечательно.
Stayed 9 nights in Nov 2021
Response from Reception team on 16 Nov 2021
Many thanks for your feedback and comments on our hotel! We would be pleased to see you back again soon. Kindest regards,

8/10 Good

Diana Marie

Liked: Cleanliness, room comfort
Koselig opphold
Hotellet var rent og pent. Bassenget og treningsrommet var top. De ansatte var veldig hyggelige. Wifi var inkludert i rommet men, opplevde det som meget ustabilt. Noe som var dumt da jeg er avhengig av det for å kunne jobbe.
Stayed 5 nights in Nov 2021
Response from Reception Team on 13 Nov 2021
Many thanks for taking the time to leave your review. We are happy that you enjoyed your Route Active holidays and have passed on your kind words to our team. We are improving WiFi signal and thanks for letting us know Best wishes

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
EXCELLENT
Hotel quasi refait à neuf mais surtout avec un très bon concept. Hotel qui s'adresse aux gens actifs pratiquant les activités de pleine nature. L'accueil et le service sont chaleureux et irréprochables et les employés sont à l'écoute et de très bon conseil. L'hotel et les chambres sont très propres. Le ménage effectué tous les jours est vraiment bien réalisé. Le restaurant buffet est vraiment pas mal pour 13 euros par adulte. Surtout il ne propose pas des plats à profusion. Le choix est restreint mais la qualité est au rendez vous. De très bons restaurants se trouvent à proximité (exple : La Finca). La piscine est simple mais grande et pratique avec de jeunes enfants (max 1.40 m de profondeur). L'hotel est très bien situé sur la cote nord pour ceux qui veulent visiter les monts Anaga, la parc natinal du Teide, le massif du Teno et les villes de La Lugana, La Orotava et Puerto Cruz. Le seul point négatif est qu'il y a très peu de chambre avec vue sur l'océan. Nous en avions une et ca valait vraiment le supplément de prix payé.
Stayed 6 nights in Oct 2021
Response from Reception Team on 13 Nov 2021
Thank you very much for the excellent description on Route Active Hotel. Thanks also for the positive comments about our friendly staff, good breakfast and clean rooms. These are great comments which help us to continue growing and providing our customers with holiday as their own. We are satisfied to know that you had lovely and relaxing holydays in our hotel. Yours Sincerely

8/10 Good

Julie, Grenoble

Travelled with family, Travelled with partner
Liked: Cleanliness
Un hôtel a taille humaine, très bon accueil. Les chambres sont spacieuses et bien équipées. Le point d amélioration est st le repas du soir: un repas qui fait plus cantine que restaurant. La salle manque de chaleur
Stayed 7 nights in Feb 2020
Response from Reception Team on 12 Mar 2020
Dear Julie, Thank you very much for your feedback and we appreciate your suggestions that will help us to improve all services. We hope we will have another opportunity to serve you. Best regards,

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entspannte Atmosphäre, Austattung mit beheiztem Pool und Fitnessraum sehr komfortabel, alles nah beieinander
Stayed 3 nights in Feb 2020
Response from Reception team on 4 Mar 2020
We are so thankful for your informative review and wonderfully kind comments of the Route Active Hotel. Your insight and compliments are greatly appreciated.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Staff & service, amenities
Appartements rénovés et très propres. Nous avions pris le 1er tarif cycling.c'est un excellent rapport qualité prix. Le seul inconvénient, ces appart sont au rez de chaussée et manquent d'ensoleillement. Je pense que les tarifs supérieurs sont mieux placés. Piscine sympathique à 20.5° pour fin février. Salle de sport super équipée. Buffet avec peu de choix mais très bon. Un peu mieux pour le petit déjeuner. Établissement attentif au respect de la nature. Véhicule impératif car endroit un peu isolé.
Stayed 2 nights in Feb 2020
Response from Reception team on 4 Mar 2020
Dear guest, Thank you for sharing your recent stay with us. We appreciate your suggestions that will help us to improve all services. We hope we will have another opportunity to serve you again Best regards,

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Leider wurde die Reinigung sehr unzufriedenstellend durchgeführt. Es wurden lediglich die Abfalleimer ausgeleert und die Betten gemacht. Ich bin mir nicht einmal sicher ob die Betten frisch bezogen wurden oder einfach nur wieder gerichtet wurden. Es wurde weder der Boden gereinigt, gesaugt oder gewischt noch die Küchenzeile geputzt und auch das Spülbecken nicht sauber gemacht. Das finde ich einen sehr schlechten Service. Nach ein paar Tagen sammelt sich einfach Dreck, Haare, Sand, etc. an und ich möchte nicht eine Woche lang in dem Dreck hausen! Das Frühstück war sehr lecker und abwechslungsreich. Das Abendessen war leider nicht sehr abwechslungsreich. Wir haben nie dort gegessen, aber immer geschaut, was es gibt und es gab immer nur ein Fischgericht und ein Fleischgericht. Hör war ich etwas enttäuscht von der Auswahl, deshalb haben wir immer auswärts gegessen. Die Rezeption war sehr freundlich und hat uns immer weiter geholfen. Die Matratzen sind leider viel zu hart, hier bekommt man Rückenschmerzen und auch die Kissen sind steinhart und sehr unbequem. Also mit erholsamen Schlaf hat das nicht viel zu tun! Die Kissen und die Matratzen sollten ausgetauscht werden! Wir waren im Block „D“, hatten leider somit keine Sonne auf unserem Balkon und fast jeden Morgen um !!!5:30 Uhr!!! wurde vor unserem Schlafzimmer die Glascontainer geleert!! Das geht gar nicht! Man ist im Urlaub und möchte sich erholen & nicht schon früh um 5:30 von diesem Lärm aus dem Bett gehauen werden!
Stayed 6 nights in Feb 2020
Response from Reception Team on 27 Feb 2020
We are very sorry to hear that your stay with us was not to your entire satisfaction. At the same time, we have taken note of your evaluation and constructive criticism – our guests’ comments help us to continuously improve our services offered.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nettes Personal, sehr gutes Frühstück, schöne und gepflegte Anlage, ein Heizkörper wäre gut, da es im Apartment doch recht frisch war (Jänner). Sofa im Wohnzimmer erneuerungsbedürftig.
Stayed 7 nights in Jan 2020
Response from Reception Team on 27 Feb 2020
Thank you for taking your time to review your recent stay with us at the Route Active Hotel. Thanks also for the comments about our rooms. These are great comments which help us to continue growing. Kindest regards

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uiterst vriendelijk personeel. Geen luxehotel maar wel alles wat je nodig hebt om tot rust te komen. Vlakbij een wandelpad met mooi zicht op de oceaan. Vrij uitgebreid buffet bij het ontbijt en ook 's avonds. Wij eten veganistisch en zonder gluten, en de kok heeft voor ons extra moeite gedaan om iets te voorzien, waarvoor dank! De kamers mogen wel wat beter akoestisch geïsoleerd worden. Nu hoor je vrij veel geluid van de gang of van andere kamers, maar dat was voor ons geen zwaar punt. 's Nachts is het stil.
Stayed 8 nights in Jan 2020
Response from Route Active Hotel Team on 16 Jan 2020
Dear guest, Thank you very much for your feedback and we hope to see you again in our Route Active Hotel. Kindest regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Nov 2019
Response from Route Active Hotel on 15 Jan 2020
Thank you very much

10/10 Excellent

TE, Bayern

Travelled with family
Liked: Cleanliness, amenities
Sehr nettes und zuvorkommendes Personal - in allen Bereichen
Stayed 7 nights in Nov 2019

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bon rapport qualité prix.
Hotel tres agréable. Très propre. Personnel très agréable. Belle piscine, beaux jardins. Excellent petit déjeuner et dîner. Hôtel avec un tourisme tourné vers les randonnées ou autres activités sportives. Qualitatif. Bien plus agréable que ces grands hôtels du sud.
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad y atención de todo el personal. Instalaciones bonitas y cuidadas. Desayuno estupendo
Stayed 5 nights in Aug 2019

10/10 Excellent

JOSE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limpieza, trato del personal y tranquilidad El desayuno bufet muy bueno
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal - mehrsprachig. Essen war für das Preisleistungsverhältnis okay.
Stayed 7 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estancia ha sido buena en general , todo limpio y tranquilo , lo único a destacar es que hace mucho calor , no hay aire acondicionado ni ventiladores !!!
Stayed 1 night in Aug 2019

8/10 Good

Judith, Hilversum, Netherlands

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fijne ambiance, rustig en omgeven door een mooie, goed onderhouden tuin. Personeel is bijzonder aardig en zeer behulpzaam. Ontbijt is gevarieerd en erg smakelijk. Ik kijk terug op een heerlijke week.
Stayed 7 nights in May 2019
Response from Reception Team on 28 May 2019
Dear Judith, We are happy to see that you have enjoyed your stay with us. Thank you very much for your feedback and we hope to see you in a future. Best regards. Reception Team

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Frühstück, super-freundliches Personal (alle!), moderne Lobby.
Stayed 5 nights in May 2019
Response from Reception Team on 28 May 2019
Dear guest, Thank you for your comments and your valuation. Kindest regards from Route Active Hotel. Reception Team

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2019
Response from Reception Team on 28 May 2019
Dear Natalie, Thank you very much for valuation. Kindest regards. Reception Team

8/10 Good

Romain, France

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel au calme et bien entretenu. Il faut impérativement un véhicule pour profiter de l’ile .
Stayed 11 nights in Apr 2019
Response from Reception Team on 28 May 2019
Dear Romain, Many thanks for your feedback. Warm regards from Route Active Hotel. Reception Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Mar 2019
Response from Reception Team on 5 Apr 2019
Thank you for your reviews

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unser Urlaub im Route Active Hotel war fabelhaft. Insbesondere Service wird dort sehr groß geschrieben! Nach unserem Unfall war das Hotelpersonal überaus bemüht uns mit den Behörden zu helfen und hat uns unseren weiteren Aufenthalt durch Nettigkeiten auf unserem Zimmer etc. deutlich angenehm gestaltet. Das Frühstück war jeden Tag sehr frisch und lecker und die Zimmer waren neu und sehr ordentlich/sauber. Das Gelände ist ebenso sehr schön. Das Personal können wir gar nicht oft genug loben. Auch Aktivitäten und Ausflugsziele wurden mit jedem Gast, der danach fragte, besprochen und das Hotel hat sich sofort um Buchungen etc. gekümmert. Insgesamt kann ich dieses Hotel ausnahmslos weiterempfehlen.
Stayed 11 nights in Feb 2019
Response from Die Hotelleitung. on 30 Apr 2019
Liebe Gast, vielen Dank für Ihre Bewertung. Wir freuen uns, dass es Ihnen bei uns im Hotel gefallen hat. Es wäre schön, Sie bald wieder bei uns begrüssen zu dürfen. Mit freundlichen Grüssen,