Salut !Merci beaucoup d'avoir pris le temps de nous laisser un commentaire. Nous sommes ravis d'apprendre que vous avez trouvé votre chambre confortable à 80%, et que l'état de l'hôtel a répondu à vos attentes à 80% également. Cependant, nous sommes désolés d'apprendre que certaines expériences n'ont pas été à la hauteur. Concernant le Wi-Fi, nous comprenons que la limitation à un seul code par personne puisse être surprenante, notre système actuel reflète notre tentative de fournir un service optimal à tous nos clients, mais nous prenons bonne note de votre remarque. Ce serait un plaisir de te revoir pour un séjour 100 % réussi,Ona Sueño Azul

Hello Gary, Your positive review really made our day We appreciate it!Your kind words about the apartment being well maintained and convenient really put a smile on our faces. It's fantastic to hear that you found your stay to be so relaxing and that you're considering making it an annual tradition - we'd be thrilled to have you back! We're also over the moon that you were 100% satisfied with the room cleanliness, hotel condition, service, and room comfort. That's the dream score every team hopes for!We would be delighted to welcome you back.Take care,Ona Sueño Azul

Hello Yvonne, Thank you for your review.It's wonderful to hear that you found our area to be well maintained, clean, and our staff nice and helpful – we pride ourselves on offering a welcoming environment! We're thrilled that you enjoyed the peaceful and safe ambiance of our location, and it's fantastic that you've considered returning. While we're sorry to hear that your dining experience didn't quite meet expectations, we appreciate your understanding that sometimes it might just be the luck of the draw with the menu choices. Rest assured, our restaurant team is always striving to provide delicious meals that delight all palates. As for the local dining scene, it indeed tends to be a bit quieter in January, but it's a great opportunity for a serene getaway.Thanks again!Until next time,Ona Sueño Azul

Hello Catherine, Your positive review really made our day. We appreciate it!It's fantastic to hear that you found our place to be an amazing, clean, and well-maintained resort with a super location. We're thrilled that our staff made a great impression with their helpfulness and efficiency. It's always our goal to provide a comfortable and enjoyable stay for our guests.Your kind words are a testament to the dedication of our team to ensure that all our guests have a memorable experience.It would be great to welcome you back.All the best,Ona Sueño Azul

Hi Georgi,We're grateful you took a minute to leave a review.It's wonderful to hear that you found the space comfortable for your family and that everything was in working order upon arrival. We're delighted that the restaurant's offerings hit the spot and offered good value – it's one of our favorite recommendations too! Regarding the WiFi, we know how important staying connected is, and we're glad the codes we provided were sufficient for your needs. I must clarify about the swimming pool; it's heated all year round to ensure our guests can enjoy a pleasant dip regardless of the season. We take all feedback seriously and want to ensure the best possible experience for our guests. So next time, if the pool feels a bit chilly, don't hesitate to let us know. It's always a pleasure to see our guests considering a return visit!We would love to welcome you back in the future.Take care,Ona Sueño Azul

Hi Marianna,Thanks for taking the time to share your experience with us.We're happy that you chose to stay with us, however, we're sorry to see that your stay didn't quite tick all the boxes.If there's anything specific that you think we could improve, please don't hesitate to let us know. Your feedback is important to us, and we're always looking for ways to enhance our guests' experience.We hope to see you again soon for an even better stay.Cheers,Ona Sueño Azul

Dear David, Thank you for this feedback concerning your recent visit.Your kind words about our team are much appreciated and encourage us to continue maintaining our high standards of service.We hope to welcome you back in the future.Best wishes,Ona Sueño Azul

Thanks for staying with us! Your opinion is very important to us.

Thank you for staying with us! Your opinion is very important to us.

Thank you for staying with us! Your opinion is very important to us.

Thank you for staying with us! Your opinion is very important to us.

Thank you for staying with us! Your opinion is very important to us.

Thank you for your comments , now we have the new manager running the bar-restaurant and we continue giving the good service that all our clients diserve.

Hi Niek,A big thank you for your review. We truly appreciate it!We're thrilled to hear that you found our place tidy and enjoyed the restaurant. It's always great to know that our guests appreciate the cleanliness and dining options we offer. We understand that being informed about changes like the pool renovation is important to our guests, and we apologize for any inconvenience this may have caused. We're glad to hear that the alternative was satisfactory, and we'll make sure to communicate any such events more clearly in the future. It's wonderful to know that despite this, you would consider returning to us for another stay.We look forward to welcoming you back. Cheers,Ona Sueño Azul

Ehi ciao Fulvio!Grazie per le tue parole decisamente positive Dal rating elevato che hai assegnato alla nostra struttura, riteniamo che la tua permanenza sia stata positiva da ogni punto di vista Ci farebbe molto piacere poterti accogliere di nuovo presso Ona Sueño Azul, per cui ti aspettiamo presto!Ona Sueño Azul

¡Buenos días David! Nos alegra que te hayas sentido a gusto en nuestras instalaciones.Estaremos encantados de volver a ser tus anfitriones muy pronto. ¡Saludos!Ona Sueño Azul

¡Hola!¡Qué alegría leer tu opinión! Gracias por tomarte el tiempo de escribirnos. Nos alegra saber que disfrutaste de una estancia tranquila y cómoda en nuestro complejo. Nuestra ubicación privilegiada y nuestras instalaciones, como la cocina totalmente equipada en las habitaciones y la piscina, están diseñadas para garantizar la comodidad de nuestros huéspedes. Será un placer recibirte nuevamente en tu próxima visita a Tenerife.¡Esperamos verte pronto en el Ona Sueño Azul! Ona Sueño Azul

Hi,danke für dein super Feedback!Wir sind begeistert zu lesen, dass du uns mit einer Höchstbewertung belohnt hast und bei deinem Aufenthalt keine Wünsche offen geblieben sind. Es freut uns, dass du dich in deinem Zimmer wohlgefühlt hast und mit der Einrichtung und dem Komfort des Betts zufrieden warst. Vielen Dank, dass du auch unsere Poollandschaft und unser Restaurant als besondere Pluspunkte hervorhebst und davon genossen hast. Alles Gute und bis zum nächsten Mal!Ona Sueño Azul

Hi!Vi er glade for at du hadde en fantastisk ferie og likte hotellets tilstand og service. Det er flott å høre at rommet var komfortabelt og rent for deg. Vi jobber hardt for å sikre at våre gjester har en hyggelig opplevelse på Ona Sueño Azul.Vi håper å se deg igjen snart for en annen fantastisk ferie! Ha en fin dag! Ona Sueño Azul

Bonjour Amandine !Nous sommes contents que tu aies apprécié ton séjour !On espère te revoir bientôt!Ona Sueño Azul

Hello! A million thanks for your thoughtful review We're thrilled to hear that you enjoyed the quiet atmosphere and found our pool to be great and warm during your stay. It's nice to know that our reception staff were friendly and helpful as well. We apologize for any discomfort you experienced with the bed in your villa. We understand how important a good night's sleep is, and we'll take your feedback into consideration for future improvements. As for the touristy area and lack of Spanish culture, our location is indeed popular among tourists, but we hope you still had a chance to explore and enjoy the beautiful surroundings of Tenerife.Come back soon!Take care,Ona Sueño Azul

GRACIAS ESPERAMOS VOLVER A VERLOS

Muchas gracias por sus comentarios , esperamos volver a verlos en nuestro complejo.

Muchas gracias, por sus comentarios.

Muchas por sus comentarios positivos,esperamos verlos de nuevo en nuestro complejo