Reception
Check availability

Reviews of Hotel Diego de Almagro Temuco

3 out of 5
Hotel Diego de Almagro Temuco
Vicuña Mackenna 135, esquina Caupolicán, Temuco, Araucania

Reviews

8.6

Excellent

Rating 10 - Excellent. 82 out of 169 reviews" "
Rating 8 - Good. 62 out of 169 reviews" "
Rating 6 - Okay. 14 out of 169 reviews" "
Rating 4 - Poor. 4 out of 169 reviews" "
Rating 2 - Terrible. 7 out of 169 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Hernan Fuentes Alvaro, Miami

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good clean comfortable place at a descent price.
Stayed 1 night in Oct 2022

8/10 Good

Agner

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit noisy, good overall
It was good and easy this time overall. The place is a bit noisy because the traffic in a too near busy avenue.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good time and a clean room that allow me to work properly
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones, detalle de información acerca del horario de servicio de desayuno.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Crystal, Edmonton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very friendly. The staff in the breakfast room not so much. Breakfast was not very good there. Underground parking was great
Stayed 1 night in Oct 2019

10/10 Excellent

Guillermo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 1 night in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This room has smelled of disinfectant and the bedding was so dusty that I had a sneezing attack. Nice staff, but the hotel is very dated, lumpy old furniture everywhere. Looks like no one has updated since 1990.
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I extended the stay for another day through Expedia on a separate reservation. This seems to created such a confusion with the reception staff. I am still dealing with double charges, unreturned deposit etc.. Otherwise, the property is OK.
Stayed 1 night in Jan 2019

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good hotel, well located.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Joseph, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roomy and clean hotel with breakfast too
Stayed 3 nights in Oct 2018

6/10 Okay

Verified traveller

Comfortable, no-frills accommodation
We appreciated the convenient location, comfortable rooms and great amenities. A well-appointed hotel but without much character or personality. Good for a short stay in Temuco.
Stayed 2 nights in Sep 2018

8/10 Good

Eduardo

good hotel for the price, bad experience at check
It is a good hotel for the price. Meals at restaurant are good enough but no excellent. Small pool. Check out was not good. They take a security deposit out from credit card and they lost the document. It took 30 minutes to finish check out and after that no compensations just apologies. Btw I'm still waiting on that security deposit to disappear from my balance.
Stayed 1 night in Sep 2018

8/10 Good

Eduardo

Liked: Cleanliness, property conditions & facilities, room comfort
Bad checkout overall stay was fine
Overall the stay was fine. Restaurant meals are average and a bit expensive. At check out they lost the security deposit they took causing 30 minutes of delay. Beware about charges. Before a friend of mine used hotels app and this hotel charged him while the app charged the night too. Hotels.com had an excellent disposition to solve the problem, but the hotel always just apologize.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Nicolas, Uruguay

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel rooms and facilites. The restaurant serves the best 4cheese pizza eveer
Stayed 1 night in Aug 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2018

10/10 Excellent

Mark, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most excellent. Our stay was a transit to the southern region of Chiloe. We arrived very late. No problem. Breakfast was on point with many alternatives to choose from. Front desk personnel very hospitable and kind. Hotel infrastructure new and well kept. We truly enjoyed our two night stay. Very nice rooms and comfortable beds. Recommended.
Stayed 2 nights in Jul 2018

10/10 Excellent

Jose, Durham, NC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel in a dense town
Temuco is the fourth largest city in Chile. And became that way in a hurry, the last 30 years. Therefore it is a chaotic city. I arrived in pouring rain and terrible traffic. Took me 30 minutes to enter the city and find the hotel. But Diego de Almagro is an island of niceties in a city full of traffic, horns and completely overwhelmed by trucks, taxis and buses. The hotel is located in the middle of the town. When you enter, you are in a clean and peaceful environment. The noise is dampen, and the receptionists are pleasant and ready to help. My vehicle was parked in an underground lot. Elevators took me back to reception and I was in my room in 5 minutes, a very pleasant change.
Stayed 1 night in Jun 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

Ricardo, Santiago , Chile

Liked: Cleanliness, property conditions & facilities
I'm a frequent guest at Diego de Almagro hotels. Unfortunately they did not manage well checking out rush hours .inly one person to assist a line of 6 passengers and 3 other staff people stuck in the office .1 out of 2 elevators not functioning .
Stayed 1 night in Jun 2018

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

carlos , Washington DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Downtown close to everything
good location friendly staff excellent breakfast very comfortable rooms ...........................................................................
Stayed 1 night in Mar 2018

8/10 Good

JW, Yellow Springs, OH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel very close to downtown Temuco
This is a comfortable hotel with a good breakfast.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stop over on long trips excellent breakfasts

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay in nice local town
We liked it so much, we went back! Comfortable beds, has a mini refrigerator (not common in Chile!!), an actual breakfast buffet with real coffee and hot milk and scrambled eggs and fruit, toast, cereal, meats, etc. Small (very warm) pool and small fitness room (hint to management, put a weight machine in there!), can walk around to shops, etc, near the bus station in town, or a short 5 minute taxi to the bigger one.

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Not what was described
Very noisy, they said they had self serve laundry so we picked this hotel for that and they did not have self serve laundry!

10/10 Excellent

Carlos, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to everything
I always stay here for its convenient location, excellent breakfast and room comfort

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff

10/10 Excellent

Cynthia, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff

8/10 Good

JW, Concepción, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Temuco
This hotel is part of a well-known hotel chain for business travelers in Chile. The Temuco DA hotel is similar to the one in Santiago: it is functional and comfortable. It is well-located near downtown. It has parking and good wifi. It is not a quaint hotel with personalized attention but the buffet breakfast is good. For people travelling on a budget, there are smaller hotels at a lower price (but obviously do not have a pool or exercise room).

10/10 Excellent

ZAIDITA

Liked: Cleanliness
Muy buena atencion! Desayuno variado y menu de restaurant muy bueno. Sugerencia : agregar cafetera en habitacion Muchas gracias
Stayed 3 nights in Nov 2023

10/10 Excellent

Roy

Disliked: Cleanliness
Stayed 4 nights in Nov 2023

10/10 Excellent

DIEGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo el personal 10 puntos
Todo el servicio excelente
Stayed 2 nights in Nov 2023

10/10 Excellent

Dora Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo muy bien
Stayed 1 night in Oct 2023

2/10 Terrible

César

Disliked: Cleanliness, staff & service, property conditions & facilities
Mala experiencia
La ducha se tapo, la cama sonaba, me cobraron un cargo extra de impuestos, estaba usando la piscina y nos apagaron la luz, en el desayuno debíamos salir temprano y no tenían vasos desechables para llevar café, una pesima experiencia
Stayed 1 night in Aug 2023

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente opcion
Excelente atencion ymuy rico y variado el desayuno
Stayed 1 night in Mar 2023

10/10 Excellent

Georg

Stayed 2 nights in Mar 2023

8/10 Good

Laura Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal para ir de compras a Temuco
Es un hotel ideal para ir de compras, cómodo, buen desayuno y buena ubicación
Stayed 1 night in Feb 2023

10/10 Excellent

CLAUDIA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Excelente atencion, la habitación estaba limpia y comoda. Todos muy amables
Stayed 2 nights in Dec 2022

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estadía. Lucas fue muy amable

8/10 Good

paola andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecho
Todo bien, amables y hotel comodo Cercano al centro de la ciudad y mall.
Stayed 4 nights in Dec 2022

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruido
Ubicado en un lugar con mucho ruido de tráfico a toda hora. El aire acondicionado no controlan ellos y nos estábamos asando de tanto calor. Reclamamos en el front desk y nos solucionaron el problema.
Stayed 1 night in Dec 2022