Lobby
Check availability

Reviews of Motel 6 Temple, TX

2 out of 5
Motel 6 Temple, TX
802 North General Bruce Drive, Temple, TX

Reviews

6.6
Rating 10 - Excellent. 53 out of 196 reviews" "
Rating 8 - Good. 48 out of 196 reviews" "
Rating 6 - Okay. 28 out of 196 reviews" "
Rating 4 - Poor. 23 out of 196 reviews" "
Rating 2 - Terrible. 44 out of 196 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Melisa, Round Rock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude, front desk told my husband that he was assaulting her while he was on the phone with me because he was wanting a refund
Stayed 8 nights in Mar 2024
Response from Brand Experience Team on 24 Apr 2024
Hi Melisa,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

SteVee

Stayed 1 night in Mar 2024
Response from Brand Experience Team on 18 Apr 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

tanya

Liked: Cleanliness
Disliked: Staff & service
The guy was rude and didn't want to gives us Towels and Bath cloths plus we had to wait hours cause he didn't send anyone to get the room Ready
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Fayanna

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst place ever
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Fayanna,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like if i can get a reembertment or something because it was bad there was too many roaches and restroom was dirty the shower curtain was dirty with mold. I know its a cheap hotel but its unsanitary
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Francisco,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

SteVee

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Ms. Hema at the front desk is very helpful, she always has a smile on her face and willing to go above and beyond! Her Customer Service is impeccable! Oh yes the guy at the front with the curly hair is cool too! All of the housekeepers and maintenance people are great as well!
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 3 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Michael

The room wa dirty. The towels were stained. The bedding was stained and unclean. I didn’t even stay the whole night. I just left and went and stayed somewhere else. I would like to have my money back. It was just terrible. Not worth 78.00.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 27 Mar 2024
Hi Michael,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Ashlie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what it use to be
Stayed 1 night in Mar 2024
Response from Nancy Y. on 20 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Dwayne

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
They had roaches
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Dwayne,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Valerie

Travelled with partner
Bed was hard and room had a bad stench
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi ValerieWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

8/10 Good

Raven

Stayed 2 nights in Feb 2024

10/10 Excellent

Charles, Converse

Liked: Staff & service
Disliked: Property conditions & facilities
If you want a cheap stay, this is your place. If you want bugs in the room, cigarette holes on your bed cover, dirty bathroom/tub, and to second guess what made you choose here...this is also your place.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Charles,We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Lilith #Team6

10/10 Excellent

Stephanie

Liked: Staff & service, property conditions & facilities
Quiet need to work on roaches. Couldn't find my reservation so I lost $222. Paid extra so I could have a place to sleep
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the staff
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Dwayne,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 Terrible

Deanna

Disliked: Property conditions & facilities
The service was fine, it was the room, door didn’t want to open-no knob. Cockroaches, yuck
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 14 Feb 2024
Hi Deanna,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 Good

Joilena

Stayed 4 nights in Jan 2024

4/10 Poor

Bonnie

Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Deborah

Stayed 1 night in Jan 2024

6/10 Okay

Victor

Stayed 1 night in Dec 2023

4/10 Poor

Natallia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap motel and it shows
From check in to check out I felt like an inconvenience. The bed was hard as a rock. You could see day light through the outside door. It had and awful smell that kept coming back even after we sprayed lysol. No amenities whatsoever. Had to have maintenance come to fix the TV.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Natallia, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 Good

Glenda

8/10 Good

Angie

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, need a little softer bed,it was a rock
Stayed 1 night in Nov 2023
Response from Brand Experience Team on 12 Dec 2023
Thanks for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

10/10 Excellent

jennie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Kevin

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Susan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Jimmy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and it was easy to check in. Thanks for great stay.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Jason

Liked: Staff & service
Disliked: Property conditions & facilities
Just a bed
Stayed 1 night in Oct 2023

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Karina

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Abdon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Sep 2023

2/10 Terrible

Christopher

Stayed 1 night in Aug 2023

4/10 Poor

Susan

This property was old and it showed.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 28 Jul 2023
Hi Susan, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Maz K. #Team6

8/10 Good

michelle v.

Stayed 1 night in Jul 2023

8/10 Good

Alexis, Temple

Stayed 2 nights in Jul 2023

6/10 Okay

Alexis, Temple

Liked: Cleanliness
Still doing repairs
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 12 Jul 2023
Hi Alexis, Thanks for your review, we really appreciate the support.  Maz K. #Team6

8/10 Good

Ruben

Business traveller
Liked: Staff & service
It was a nice Motel 6. There are remodeling projects going so in certain areas of the hotel, it’s messy. Which is expected.
Stayed 1 night in Jun 2023
Response from Nancy Y. on 6 Jul 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Patricia Helen

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Was cheap but over priced for how unkempt the rooms are. Very bonus and mold growing on walls and tub. Needs to be better cared for
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 6 Jul 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness
Need new and fresh beds, mattresses and curtains and linens including comforters; old and smelly. Otherwise pleasing for the price staff is excellent
Stayed 4 nights in May 2023
Response from Brand Experience Team on 28 Jun 2023
Hi Diane, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsLilith#Team6

6/10 Okay

Dianna

Stayed 1 night in May 2023

10/10 Excellent

Diane

Business traveller
Liked: Staff & service, property conditions & facilities
Price
Stayed 2 nights in May 2023
Response from Brand Experience Team on 1 Jun 2023
Hi Diane, Thank you for the perfect rating!! Maz K. #Team6

6/10 Okay

Cody

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Me and my college son stayed here for a night. It was clean enough for us and could tell it had been remodeled not long ago. But half the property seemed to be longer term occupants and a bit more seedier. Not exactly a place I'd choose to stay with my wife and younger kids.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 10 May 2023
Hi Cody,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Jeffrey

Stayed 1 night in Apr 2023

10/10 Excellent

Rockie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Sue

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was not ready at 3:30 for check in. But, when i was able to check in the room was clean and nice. Staff was very friendly.
Stayed 2 nights in Feb 2023

10/10 Excellent

Rhonda

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Jeffery

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Left early and had to argue with staff about my refund for day i didnt stay. Co worker had roach in microwave
Stayed 4 nights in Feb 2023

2/10 Terrible

jamiqua

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 27 Jan 2023
Dear Jamiqua,From everyone at Motel 6, we’d like to apologize for any error on our part that may have led to reservation issues or a less than perfect stay.Dan J.#Team6

2/10 Terrible

Tony

Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty towels dirty bathtub no coffee pot very disappointing will never stay there again
Response from Brand Experience Team on 27 Jan 2023
Dear Tony,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6