Indoor pool, outdoor pool, open 6:00 AM to 9:00 PM, pool umbrellas
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Reviews of Capella Ubud, Bali

5 out of 5
Capella Ubud, Bali
JI. Raya Dalem, Banjar Triwangsa, Desa Keliki, Ubud, Gianyar, Tegallalang, Bali

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 16 reviews" "
Rating 8 - Good. 2 out of 16 reviews" "
Rating 6 - Okay. 1 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

9.6/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID GUILLERMO, Mexico

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique - Luxury - Stylish / best hotel in Service ever !
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very nice, helpful and professional. They gave a good experience.
Stayed 2 nights in Mar 2020
Response from Mark Swinton - General Manager on 9 Mar 2020
Thank you very much for sharing a positive review on your recent stay with Capella Ubud.

6/10 Okay

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Capella Ubud on 3 Mar 2020
Thank you for sharing your review. Please let us know how to improve the experience. Kind regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very beautiful place and very casual environment❤️❤️❤️
Stayed 1 night in Jan 2020
Response from Mark Swinton - General Manager on 28 Jan 2020
Thank you very much for your positive review.

10/10 Excellent

PUI SAU MICHAEL

Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Capella Ubud on 27 Jan 2020
Thank you for your kind review.

10/10 Excellent

Liliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Mark Swinton on 6 Dec 2019
Dear Liliya, Thank you for sharing great review on your recent stay with us. We look forward to welcoming you back in near future. Kind regards, Mark Swinton General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Mark Swinton on 22 Jul 2019
Thank you for the very positive review. We hope to welcome you back in Ubud.

10/10 Excellent

Hajer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels experience I had
Such a great experience we had , the staff was so nice and the service personalised. The room view is just astonishing. Definitely one of the best hotel experience I ever had .
Stayed 2 nights in Mar 2019

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious and Adventurous Resort
The capella Ubud i must say is one-of-kind . The first thing i have to say is the architecture and interior design was absolutely beautiful. The decor was very rustic, artistic, vintage, Balinese yet modern in a way. Every area of the hotel had personality and character. You truly feel like you are in the middle of a luxurious jungle. Our river tent was located down towards the river. The entrance to our tent was very majestic with beautiful carved wooden doors which opened up to a canopy which you have to cross to get to the tent. The tent had a huge wooden deck wrapped around it, a private plunge pool at the end of deck, a huge day bed sofa and a wooden dinning table outside. The view of the rainforest was fabulous. The interior of the tent was stunning with touches of balinese colors,prints and artifacts placed around the room. The bathroom was my favorite part of the tent. The creatively curated shower , tub and majestic toilet was very unique and definitely something to remember. The bed was huge and super luxurious, with a lounge area as well. The hotel had a beautiful yet unique pool with a stunning view of the greenery. Our personal assistant Shukram was amazing! he took care of us from A to Z. He organized everything for us during our stay, made sure we had activities to do during our stay and were well entertained. Thanks to him, we had a relaxing yet adventurous holiday at Capella by keeping us well informed and pampering us through out our stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Victor, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uniquely conceptualized and extraordinarily designed, the place is unequaled in Ubud jungle.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The whole camp is nice. Service is great but food needs some improvement.
Stayed 3 nights in Oct 2018

10/10 Excellent

Po Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

DAEKYOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Claes

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt fint hotell
Stayed 1 night in Feb 2020
Response from Capella Ubud on 3 Mar 2020
Thank you kindly for your review.

8/10 Good

TAUFAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019