Hotel Mesra LGBT di Teesside

"Actually, the process of booking through Hotels.com the claim of everything must be handled by the hotel is not true. They are not in control of the booking. Hotels.com is in control of the booking so they were not able to amend or cancel the booking and the customer service reps consistently would refer me back to Premier Inn, which had nothing to do with booking the stay"

"Really enjoyed our stay. The staff were welcoming and professional. The room and bathroom was spacious, clean and well set out. The breakfast was varied and plentiful. I will definitely stay again when in the area!"

"Our overall experience was very good, the hotel was easy to find from the bus station, plenty of shops close by. Cleanliness and breakfast was excellent. The staff very friendly & helpful, would definitely recommend *****"

"The place isn't clean,the doors aren't functional,the service,no access to clean water,had to use water from toilet,which are not very clean,the Lady is very old,fogetful,spent standing in the cold cos she didn't me the access code,terrible place."

"Our stay was somewhat disappointing. The bed was too small for two people and not long enough, making it uncomfortable to sleep. We were assigned a disabled-access room, and unfortunately, the bathroom and toilet had a noticeable smell of urine. Breakfast was adequate but limited in variety. The poached eggs were undercooked, and the bacon was not crispy. I also observed that some wait staff handled food without gloves — for example, placing croissants in baskets or touching bread directly...