Beach

Reviews of ASURE Explorer Motel & Apartments

3 out of 5
ASURE Explorer Motel & Apartments
6 Cleddau Street, (Corner Cleddau & Mokoroa Street), Te Anau

Reviews

9.4

Exceptional

Rating 10 - Excellent. 211 out of 318 reviews" "
Rating 8 - Good. 90 out of 318 reviews" "
Rating 6 - Okay. 15 out of 318 reviews" "
Rating 4 - Poor. 2 out of 318 reviews" "
Rating 2 - Terrible. 0 out of 318 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in Apr 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, spacious room within easy walking distance to the center of Te Anau as well as to the lake. Convenient to have a kitchenette and the complimentary bottle of milk was a welcomed touch. Perfect base for our excursion into the Milford Sound / Fiordland area.
Stayed 2 nights in Apr 2024
Response from Abhi on 21 Apr 2024
Thankyou for your valuable feedback!Kind regards Abhi GolenMotel ManagerASURE Explorer Motel & Apartments6 Cleddau StreetTE ANAU - 9600Phone: 03 249 7156Email: stay@explorermotel.co.nzWebsite: www.exploremotel.co.nz

10/10 Excellent

Daniel, Queanbeyan

Liked: Staff & service, property conditions & facilities
Quiet little hotel. All conveniences
Stayed 2 nights in Apr 2024
Response from Abhi on 20 Apr 2024
THANKS FOR YOUR VALUABLE FEEDBACK!

10/10 Excellent

Miki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to get everywhere in Te Anau, the guy at the reception was very nice, they give every guest a small bottle of milk and when he heard I’m vegan he brought me almond milk. The room is renovated and so clean ! Enjoyed my stay very much !
Stayed 2 nights in Apr 2024
Response from Abhi on 21 Apr 2024
Thankyou for your valuable feedback!Kind regards Abhi GolenMotel ManagerASURE Explorer Motel & Apartments6 Cleddau StreetTE ANAU - 9600Phone: 03 249 7156Email: stay@explorermotel.co.nzWebsite: www.exploremotel.co.nz

10/10 Excellent

YEO JU

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater in rooms. Beds were comfortable.
Stayed 2 nights in Apr 2024
Response from Abhi on 21 Apr 2024
Thankyou for your valuable feedback!Kind regards Abhi GolenMotel ManagerASURE Explorer Motel & Apartments6 Cleddau StreetTE ANAU - 9600Phone: 03 249 7156Email: stay@explorermotel.co.nzWebsite: www.exploremotel.co.nz

8/10 Good

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms and only a few hundred metres for town centre.
Stayed 2 nights in Mar 2024
Response from Abhi on 21 Apr 2024
Thankyou for your valuable feedback!Kind regards Abhi GolenMotel ManagerASURE Explorer Motel & Apartments6 Cleddau StreetTE ANAU - 9600Phone: 03 249 7156Email: stay@explorermotel.co.nzWebsite: www.exploremotel.co.nz

10/10 Excellent

Sasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with plenty of space. The bathroom was very clean and seemed recently updated. There was a much-appreciated heater in the bathroom. The kitchenette was nice although we didn't need to use it. Beds and pillows were comfortable and we loved the heated blankets! Wifi was okay, clearly affected by how many people are on it. The hotel is a short 3-5 min walk from downtown and very close to the lake.
Stayed 2 nights in Mar 2024
Response from Abhi on 26 Mar 2024
Thankyou for your valuable feedback!

10/10 Excellent

Andrew, New Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Huge studio with well equipped kitchenette. Nice garden with a great bbq area. An easy walk across the park to the main street in town with lots of restaurants and two supermarket options. I would definitely stay here again if visiting the area.
Stayed 2 nights in Mar 2024
Response from Abhi on 19 Mar 2024
Thankyou for your valuable feedback!

8/10 Good

Darry, Surrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older property but very clean, comfortable and reasonably priced.
Stayed 2 nights in Feb 2024
Response from Abhi on 23 Feb 2024
Thankyou for your valuable feedback!

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Abhi on 10 Mar 2024
Thankyou for your valuable feedback!

4/10 Poor

ICHUN

Disliked: Staff & service, property conditions & facilities
Some equipments was broken ,but I can’t find anyone to help
Stayed 2 nights in Jan 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, lovely place to stay, room was a great size and very comfortable.
Stayed 2 nights in Jan 2024
Response from Abhi on 23 Feb 2024
Thankyou for your valuable feedback!

10/10 Excellent

Richard

Stayed 1 night in Jan 2024
Response from Abhi on 10 Mar 2024
Thankyou for your valuable feedback!

10/10 Excellent

Elspeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming at reception and friendly staff. Our unit was immaculate, spacious grounds so so close to the lakefront and dining and shopping areas. Only drawback was one interior bedroom without an exterior window....so got quite hot at night a fan would've been great. Loved our stay and would definitely stay here again.
Stayed 4 nights in Jan 2024
Response from Abhi on 23 Feb 2024
Thankyou for your valuable feedback!

10/10 Excellent

Coenraad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The flexibility of the staff was amazing, we felt very welcome!
Stayed 1 night in Jan 2024
Response from Abhi on 23 Feb 2024
Thankyou for your valuable feedback!

10/10 Excellent

kunal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice place. Very spacious. Great hotel staff. Will visit again
Stayed 1 night in Dec 2023
Response from Abhi on 26 Dec 2023
Thankyou for your feedback!

6/10 Okay

Alastair

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect place to stay on our travels around the South Is. Clean, modern and very spacious room; clean and well-equipped cooking facility. Added bonus was free parking outside our door and location - easy walking distance to city center. Peaceful surroundings with nice lawn/gardens. The manager/host was very courteous and helpful. A little on the expensive side, but was worth it.
Stayed 2 nights in Dec 2023
Response from Abhi on 26 Dec 2023
Thankyou for your feedback!

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over sized apartment, very convenient to walk through to main shopping street. Quiet
Stayed 2 nights in Dec 2023
Response from Abhi on 26 Dec 2023
Thankyou for your feedback!

10/10 Excellent

Keith

Liked: Staff & service, property conditions & facilities
Wonderful room and friendly staff
Stayed 2 nights in Nov 2023
Response from Abhi on 6 Dec 2023
Thanks for your feedback!

10/10 Excellent

GRAHAM

Liked: Cleanliness, staff & service, property conditions & facilities
All as we hopef
Stayed 2 nights in Nov 2023
Response from Abhi on 3 Dec 2023
Thanks for your feedback!

8/10 Good

Cathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, great location
Stayed 2 nights in Nov 2023
Response from Abhi on 23 Nov 2023
Thankyou for your feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Abhi on 23 Nov 2023
Thankyou for you review

10/10 Excellent

Xiaorong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel.
Response from Abhi on 23 Feb 2024
Thankyou for your valuable feedback!

8/10 Good

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, well equipped as an apartment with full kitchenette. Staff was very friendly and helpful. Easy access to dinning and shopping options. Only negative is that wifi needs significant improvement.
Stayed 2 nights in Nov 2023
Response from Abhi on 23 Nov 2023
Thankyou for your feedback

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
great
Response from Abhi on 14 Nov 2023
Thankyou for your feed back

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good price close to shops and our glow worm experience
Stayed 2 nights in Oct 2023
Response from Abhi on 14 Nov 2023
Thankyou for your feedback

8/10 Good

Simon

Liked: Cleanliness, staff & service
Basic - decor fixtures and fittings all tired in need on upgrade
Stayed 1 night in Oct 2023
Response from Abhi on 14 Nov 2023
Thankyou for your valuable feedback

10/10 Excellent

Bryan James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and generously spacious. Great heating on what was a very chilly night. Lovely helpful owners.
Stayed 1 night in Sep 2023
Response from Vik on 19 Sept 2023
Thank you for your generous feedback, we are pleased you enjoyed your stay and had a comfortable experience.

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to town centre and attractions. Staff were very helpful and attentive to our needs. Loved the large size of the room!
Stayed 3 nights in Sep 2023
Response from Annie on 19 Sept 2023
Thank you for taking the time to comment, we appreciate your feedback very much.

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town and the lake. Spacious accommodation in a lovely setting.
Stayed 2 nights in Sep 2023
Response from Abhi on 12 Sept 2023
Thankyou for your review.

8/10 Good

Simon, Morayfield

Travelled with partner
Fine for a quick stay over, convenient to the town, which is a short walk. Only problem was I couldn’t connect to the wifi in room.
Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mary was a real star - she was ever so helpful - thank you!! The location is great with a path through the park. Easy parking. The WiFi was very poor though - just weak signal - needs improving.
Response from Mary Climo on 10 Aug 2023
Thanks for your lovely comments and we are glad you enhoyed your stay.

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hosts and good area, nice and very spacious room.
Stayed 1 night in Jul 2023
Response from Mary Climo on 10 Aug 2023
Thanks for your review and recent stay! We are glad you enjoyed the space in our units!Best regards

10/10 Excellent

Andring

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It's a perfect place to stay...would recommend to everyone
Stayed 1 night in Jul 2023
Response from Mary Climo on 10 Aug 2023
Thanks so much for your stay and great review!Kind regards

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The owners were fantastic and extremely helpful during our stay.
Stayed 2 nights in Jul 2023
Response from Mary Climo on 10 Aug 2023
Thanks for your stay and your review!Regards

10/10 Excellent

Kathryn

Stayed 1 night in Jun 2023
Response from Mary & Nigel on 10 Aug 2023
Thanks for your stay with us last month and we are glad you enjoyed your stay!Kind regards

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our two night stay. Room was spacious and very clean. Check in was wonderful because proprietors were very helpful and super friendly. Great location, easy walk into town.
Stayed 2 nights in Jun 2023
Response from Mary & Nigel on 22 Jun 2023
Thanks for your recent stay with us and your lovely comments.

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this looks like a ho-hum motel from the outside, inside the rooms are very large and quite plush, and the setting is green and expansive. A very comfortable stay.
Stayed 1 night in Apr 2023
Response from Mary Climo - Manager on 22 Jun 2023
Thanks for your stay and taking the time to review us. We are glad you enjoyed your stay here in Te Anau.

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Mary Climo - Manager on 22 Jun 2023
Thank you!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little place
Friendly reception who offered us lots of advice and tips which were much appreciated. Room was clean, comfortable and convenient walk into town. Room was big enough to spread out our luggage. Happy with 2 nights stay here.
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March trip
We enjoyed our apartment in Te Anau. It had everything we needed (stove top, microwave, refrigerator, separate room for our children, a big back yard for our kids to run around in, and a motel washer/dryer). The front desk staff was also very welcoming and provided excellent advice for hikes along our drive to Milford Sound.
Stayed 2 nights in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms plenty room very quiet
Stayed 1 night in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent resting place
The welcome from the owners was lovely and with plenty of helpful advice around the area. Plenty of space in the room and the beds were very comfortable.
Stayed 1 night in Mar 2023

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located in a quiet subrrb but easy access to lake and restaurants
Stayed 1 night in Mar 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proprietors were lovely, very pleasant and helpful. The unit was spacious, bright, comfortable and clean. It was very convenient to have laundry facilities, including a clothesline and detergent.
Stayed 3 nights in Feb 2023

10/10 Excellent

johanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for many reasons. The area, walking distance to the lake and town. The motel also gas a nuce outdoor area. The rooms are very clean, with everything needed, with small fridge, microwave etc, and warm . The lady at reception was very welcoming and helpful. I would have liked to stay there longer and would highly recommended .
Stayed 2 nights in Feb 2023

10/10 Excellent

Kaylee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mary was so accommodating she made our stay so much more enjoyable and easy. Such a great host!! Great location, walking distance to everything you need. Will definitely come back and stay the next time we are in Fiordland hiking.
Stayed 1 night in Feb 2023

10/10 Excellent

Kaylee

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Super friendly staff, was made very welcome and extremely accommodated. Great experience
Stayed 1 night in Feb 2023