Front of property

Reviews of Rooms Hotel Tbilisi

4 out of 5
Rooms Hotel Tbilisi
14 Merab Kostava Street, Tbilisi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 140 out of 206 reviews" "
Rating 8 - Good. 52 out of 206 reviews" "
Rating 6 - Okay. 8 out of 206 reviews" "
Rating 4 - Poor. 4 out of 206 reviews" "
Rating 2 - Terrible. 2 out of 206 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Mara, Sunnyside

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and pretty nice staff. Convenient location with comfortable rooms. The staff is also helpful in most instances. My only feedback is that in the evening the lobby bar turns into a bar open to the public. It is very trendy and hotel guests are not prioritized for service. We waited 45 minutes for a drink. Was never served because we gave up on waiting. Staff was not helpful in resolving this waiting issue.
Stayed 4 nights in Mar 2024

10/10 Excellent

Timur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet, contributed to a good sleep (room with a garden view).
Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second stay at Rooms Hotel, Tbilisi. I visit Georgia often and this brand can do no wrong, I love the place and will definitely return. All the staff were exceptional from the bell boys to reception. Restaurant team super helpful too. Room was great, nice amenities, thoughtful mini bar selection and the decor is cool with great music and art everywhere. Great central location. I will be back as soon as I can! I’ve also stayed at Rooms Kazbegi and looking forward to trying their other hotels.
Stayed 4 nights in Feb 2024

10/10 Excellent

Anna

Stayed 1 night in Jan 2024

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Giorgi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, location, I think this my 3rd time staying in this hotel
Stayed 7 nights in Dec 2023
Response from The ROOMS Team on 18 Jan 2024
Dear Giorgi,Thank you so much for choosing ROOMS Tbilisi for your recent stay and for sharing your valuable feedback.We're happy to hear that you had a perfect experience at ROOMS. For your next visit, whether it's returning to ROOMS Tbilisi or exploring any of our other properties, please reach out to us directly.We look forward to hosting you again.Sincerely, The ROOMS Team

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Aisulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and beautiful design
Stayed 1 night in Dec 2023
Response from ROOMS Team on 18 Jan 2024
Dear Aisulu,Thank you so much for choosing ROOMS Tbilisi for your recent stay and for taking the time to share your nice feedback. We are thrilled to hear that you had a positive experience at ROOMS Tbilisi.For your next visit, whether it's returning to ROOMS Tbilisi or exploring any of our other properties, please reach out to us directly.We look forward to hosting you again Sincerely,The ROOMS Team

8/10 Good

Andrew

Stayed 3 nights in Nov 2023

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in the city
Phenomenal hotel, fantastic attention to detail and exceptional staff.
Stayed 1 night in Nov 2023

10/10 Excellent

ZAHER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff, and breakfast
Stayed 3 nights in Nov 2023

10/10 Excellent

Nugzar

Stayed 1 night in Nov 2023

10/10 Excellent

Sareta, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in Rooms for a trip that was a mix of work and fun. The hotel is beautifully designed and in a fantastic neighbourhood, full of vintage and ceramics shops and some lovely restaurants and cafes. The rooms were well-designed (though I would make sure your room is not on the part of the 1st floor which is above the bar) and the breakfast was amazing. Highly recommend.
Stayed 2 nights in Oct 2023

10/10 Excellent

Armen

Stayed 1 night in Sep 2023

10/10 Excellent

Judith

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in the old style; excellent service. The best breakfast ever! I would have appreciated a little more light in the room.
Stayed 4 nights in Jul 2023

8/10 Good

Ammar, Portland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and location
Stayed 3 nights in Jun 2023

4/10 Poor

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
My third stay at this hotel and likely the last one. Info regarding the free parking (or any kind of parking) is false. Two days in a row no spaces available and attendant at the entrance told me to find parking in the street which always is a challenge. At the breakfast only sits that provide some sort of privacy are only for two and when I tried to join two tables that were one foot apart hostess told me that it is “a law” not to do so. Ended up sitting in the area with the high traffic and hearing loud (and not very pleasant) conversations from the nearby table. Overall hotel has nice ambiance and great location. It is disappointing that some of the stuff needs training to be up to the standard.
Stayed 2 nights in Jun 2023
Response from Guest Relations Manager on 2 Jul 2023
Dear Alexander, Thank you for taking the time and providing your valuable feedback! We are growing with every guest experience and improving our services. We appreciate your loyalty and apologize for the inconvenience you have encountered! As a member of the Design Hotels group, we have specific guidelines that we are following in the design part; We are truly sorry that the lack of availability of moving the tables has been inconvenient for you. We would like to have the pleasure of hosting you with us repeatedly. Kind regards,Devis DolidzeGuest Relations Manager

8/10 Good

Zoro, Yerevan

Business traveller
Liked: Cleanliness, staff & service, amenities
The only problem is the room conditioner. It was too hot in the room. All the rest is perfect as usual. Thank you!
Stayed 1 night in Jun 2023
Response from Devis on 21 Jun 2023
Dear Zoro,Thanks for taking the time and sharing your feedback on this portal! Kindly be informed that the A/C is already functional. We hope to host you for a flawless Rooms Hotel Tbilisi experience in the foreseeable future. Kind regards,Devis DolidzeGuest Relations Manager

8/10 Good

Kah Gek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint boutique hotel in Tbilisi
Heard so much about this Hotel before our visit to Tbilisi . We love unique architectural buildings , so not disappointed. However , sometimes certain beautiful objects can be not too practical as a hotel ; like the glass jar with heavy lid in the bathroom . When we checked in , the bathroom was with a peculiar smell … we opened the window and informed the front desk
Beautiful flooring
Stayed 2 nights in Mar 2023
Response from Aleks. Guest Relations on 12 Apr 2023
Dear Kah Gek,Thank you so much for taking the time to post valuable feedback following your recent stay with us. We apologize for the smell issue. Usually, it is not a common problem. But still, the relevant department has been informed to monitor the bathroom further. We hope to host you again soon at Rooms Hotel Tbilisi.Kind regards,Aleksandre KibishauriGuest relations manager

10/10 Excellent

Zoro, Yerevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in the center with free parking with electric car chargers. Very good choice.
Stayed 1 night in Mar 2023

10/10 Excellent

Nugzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, staff friendly, recommended..
Stayed 1 night in Mar 2023

10/10 Excellent

Nugzar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff..
Stayed 1 night in Jan 2023

10/10 Excellent

Ogulcan

Stayed 3 nights in Dec 2022

8/10 Good

Alexander

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Douglas

Stayed 2 nights in Nov 2022

10/10 Excellent

AYSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, I strongly recommend
Stayed 2 nights in Nov 2022

10/10 Excellent

Pedro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel in a convenient location in Tbilisi. Large and comfortable room and gorgeous common areas. Breakfast was full of options and delicious. Great restaurant and bar. Staff was friendly and helpful. Overall, I would easily give the maximum mark to the hotel if it was not for the bad Wi-Fi in the room (really slow). Also, our room was in the first floor (room 126) and a bit noisy (partly due music coming from the bar downstairs).
Stayed 4 nights in Sep 2022
Response from guest relations manager on 26 Sept 2022
Dear Pedro,We are grateful for your choosing to stay with us and for reviewing our property on this portal, and we thank your compliments regarding our staff and restaurant. Dou to the importance of your comment will follow up on areas of needed attention. We hope to host you again soon at Rooms Hotel Tbilisi!Best regards,Aleksandre KibishauriGuest relations manager

10/10 Excellent

Zoro, Yerevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

4/10 Poor

Abiola

Liked: Property conditions & facilities
This property is so confusing. Is it trying to be a party hotel or an upscale boutique hotel? Seems to have elements of both which can be a little confusing if you are looking for the latter. If you are sensitive to sounds, this place is for sure not for you between the activity across the street or the lack of sound insulation on the doors.
Stayed 3 nights in Aug 2022
Response from Guest Relations Manager on 24 Aug 2022
Dear Abiola,Firstly, we would like to thank you for staying with us at Rooms Hotel Tbilisi and for your feedback. Kindly accept our sincere apology for the noise issue you have encountered. I will pass your comment to the relevant department for subsequent reactions.Should you allow us the privilege of hosting you repeatedly, we will make sure to accommodate you in the quietest part of the property.Sincerely,Aleksandre KibishauriGuest relations manager

10/10 Excellent

Mehmet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From door to coffee cup everything was perfect lovely designed beautiful test.
Stayed 2 nights in Aug 2022
Response from Guest Relations Manager on 24 Aug 2022
Dear Mehmet,Warm Greetings from Adjara Group Hospitality; thank you for choosing Rooms Hotel Tbilisi and for your excellent feedback. Therefore, your positive feedback and five stars are truly rewarding for our continuous advancement. We look forward to seeing you at our properties, and for the next stay, please write to me prior for personalized stay arrangements.All the best,Aleksandre KibishauriGuest relations manager

10/10 Excellent

Ammar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique atmosphere hotel
Unique experience in old times hotel. Loved the breakfast buffet room
Stayed 3 nights in Jul 2022

10/10 Excellent

Ivan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels I've stayed in
Fantastic service, charming place, tasteful breakfasts. Everything was perfect
Stayed 4 nights in Jul 2022
Response from Aleks on 26 Sept 2022
Hi Ivan, it is our pleasure to have hosted you at Rooms Hotel Tbilisi! Thanks for the brilliant review, and hope to host you with us many more times!All the best,Aleksandre KibishauriGuest relations manager

10/10 Excellent

Jerome

Stayed 2 nights in Jun 2022

10/10 Excellent

Celia

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very well kept and clean. Fantastic staff. Great room. I didn't like the heavy beating music late in the evenings during the week when I had work the next day. It could be heard in my room on the 5th floor.
Stayed 5 nights in Jul 2022

8/10 Good

Gordon

Stayed 1 night in Jun 2022

10/10 Excellent

Evgeniya

Stayed 1 night in Jun 2022

8/10 Good

Zoro, Yerevan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is good, with except of noisy fridge.
Stayed 1 night in Apr 2022

10/10 Excellent

George

Stayed 1 night in Mar 2022

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a lovely hotel with excellent staff. I had some problems with my reservation initially and it took a day to resolve but it went reasonably well.
Stayed 8 nights in Mar 2022

10/10 Excellent

Zoro, Yerevan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel. Staff is well trained and friendly. The location is very good.
Stayed 1 night in Feb 2022

6/10 Okay

Elena

Travelled with family
Liked: Cleanliness, property conditions & facilities
As a golden member never got a free drink as it was mentioned in the booking or a room upgrate.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms added beauty to Tbilisi
Beautiful hotel, I was in Stamba and I loved it but I just wanted to try Rooms Hotel, a sister of Stamba. So I stayed in Rooms for 2 nights, and my stay in Rooms was superb. Everyone was so polite, welcoming and helpful. The room was smaller but still super clean, cosy and beautifully designed. Breakfast was tasty and the restaurant area (The Kitchen) was amazing. Dining in Lolita which is a Rooms' Resturant was a unique experience not to be missed.
Stayed 2 nights in Dec 2021

10/10 Excellent

Clara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Tbilisi
One of the best hotels we´ve ever stayed in. The service was incredible - everyone was friendly & helpful, especially the bellboy in the red uniform-(he would always have a smile on his face & he´d ask us how our day went & if we needed anything). Our room features dark wood flooring & patterned wallpaper & the large shower is luxurious. The only downside is the lighting - I felt it was too dark. The buffet breakfast was fantastic - everything was delicious. We had to do a pre-flight Covid test & the hotel offers this service in-house with a reputable laboratory (price is reasonable, too). The results for the tests came in a timely manner (antigen test within 10 minutes & PCR test within 6 hours). I would stay in this hotel again.
Stayed 5 nights in Dec 2021

6/10 Okay

Mohammed

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not aware that I have benefits of the VIP Access it self and did not get any of them
Stayed 1 night in Dec 2021

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2021

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021

8/10 Good

isam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Temirlan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

8/10 Good

Olivier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for the stay
Stayed 2 nights in Sep 2021

8/10 Good

Kirill

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2021