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"Very friendly"

"All good. Staff are very friendly and not too crowded during weekdays. Buggy services are quick and helpful. The waterpark is big and fun. More fun if the slides have more water pressure. The kid keeps getting stuck in the middle because it's not slippery enough."

"Clean , friendly staff , and overall very good "

"The best place to stay in penang. The room is spacious and the bed is comfy. Highly recommend for business travellers."

"The presentation of towel no good, you can save the world to put less instead of too much. You may left a note at wall, you may request more if needed. I saw more than 6 towel. Car park exit under construction, please keep up "

"Cozy and calm place."

"Renovation in progress...keep it up"

"Good"

"Value for money! Suprised with how Butterworth has this nice hotel. Suitable for family too. Will come back soon!"