Tawala Beach Resorts from RM104

" I have extended my stay for another night in the hotel. The hotel is nicely located along the beach aamd walkable to all the restaurants along Alona beach, it’s a good place to relax at night as they have a live performer and the place is beautifully lighted. Best customer service."

"Yes"

"Beautiful resort. Close to everything. Clean room and friendly staff"

"Excellent, friendly service. Great on-site dining options and well executed food. All staff were attentive. Good options on site too, for swimming."

"The staff was very professional. Thank You "

"We were tricked. We paid attention only to the high rating of this resort, and not the fact that at the time of booking, only 51 reviews were posted since 2016. Thus, very few people actually stay here. Description does not say that you need to book a whole shuttle (albeit free, but still inconvenient) to get to town or the beach, which is essentially required to get any affordable food. They do say they have laundry service...but its abhorrently expensive despite charging a high rate for the room already. Food is very expensive as well without discount again despite a high room rate. And our 3 year old accidently broke a plate. Understandable. But they pulled a low class move and charged us for the plate. You charge that high rate and still wanna nickle and dime parents? Its fine if you wanna charge a high price. But if you do, you have the responsibility to deliver amazing service. I wouldn't give you such a low rating if you didn't charge so much. And I wouldn't be mad at expensive laundry or charging 300 pesos for a toddler breaking a plate. But you charge that high a rate? The responsibility is on you. As a filipino american, I am deeply embarrassed for my own culture. Finally, no, there is no "beach" access. You do get a beautiful view. But there is no beach. Lesson learned: look for stays that have a high number of reviews. Be wary of places like this with a low number of reviews, since it means few people actually choose it."

"This property has a certain charm, is very atmospheric with pretty gardens, but seems passed its prime. The room we were given smelled strongly of mold, the private pool was too gross to swim in, the small beach was not inviting and everything generally felt decrepit, dirty and in poor condition. After complaining and showing staff our issues with the room, we were eventually moved to another one which was much better. Our experience wasn't great but some may like it and staff was responsive. Seemed very over priced despite private pool."