"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."
"The location is very good and convenient to the train station- 3min walk. The view from the property is amazing. The room was very spacious and with fantastic view too. Staff is super friendly. Included dinners were excellent. Breakfasts was good enough."
"Its a "romance hotel," which I didn't realize until I got there, so I was naturally confused when I entered the front door as there is no reception desk just 4 buttons you can press to select your room type and a phone. I stood around confused for long enough that a nice employee saw me confused on a security camera and came to help. When I entered my room there is a credit card machine, and other amenities for your stay, including the "romantic" items available for use. It was an unusually...
"Its a "romance hotel," which I didn't realize until I got there, so I was naturally confused when I entered the front door as there is no reception desk just 4 buttons you can press to select your room type and a phone. I stood around confused for long enough that a nice employee saw me confused on a security camera and came to help. When I entered my room there is a credit card machine, and other amenities for your stay, including the "romantic" items available for use. It was an unusually...
"Right by the station, location’s a gem. Convenience store at level one, connected to the hotel makes it quite tempting to buy something back all the time. Toilet seems rather refreshed and new despite the retro feel of the hotel, very comfortable stay for four nights. "
"Right by the station, location’s a gem. Convenience store at level one, connected to the hotel makes it quite tempting to buy something back all the time. Toilet seems rather refreshed and new despite the retro feel of the hotel, very comfortable stay for four nights. "
"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."
"Hallways smelt poorly, carpets are stained throughout the facility. We got the 4 person japanese room (only 2 in the room) and it was adeqaute for us. Outdoor tub included with room can only hold two people, food included with half board was buffet style and wasn't very good, however had a decent selection of western, japanese and chinese cuisines."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"100% recommend! The staff are all super helpful. Breakfast and dinner are delicious!
When we first arrived at Hakuba station, the hotel said they will arrange a pick up for us. The moment we stepped out of the station, the hotel staff was there waiting with a signage that made it easy for us to find. He was even willing to bring us to a nearby convenient store to buy stuff if needed, even though we didn't need to.
At the hotel, we managed to get early check in which was great and allowed us to get our ski equipment and lesson for the kids at 2pm. The hotel staff was very helpful and pointed us to nearby places where we can quickly get our gear and lessons. We managed to get the last lesson slot for the day at Iimori with an English speaking instructor.
For the next day, there were no more lessons available at Iimori but the hotel managed to helped us book the last Chinese speaking instructor at Hakuba Goryu, which was great. We can speak English and Chinese, but not that much of Japanese. The hotel staff was even so kind to send us over to Hakuba Goryu as we had two young kids, so we don't have to walk a bit to wait for the shuttle bus.
On our last day, we used the new ski equipment rental shop right at the hotel and just walked across to the slopes to snowboard. We managed to get a morning session in after we check out and leave our bags with the hotel.
After which the hotel staff send us to Hakuba station to catch our train!
Thank you and loved our stay!"
"
Excellent ski resort, wish they had more options to dine at, but other then that, staff very freindly and helpfull, especially Miss Liu. She was very helpfull with transportation and getting around. Definitely recommend this Resort."
"The breakfast was wonderful. Something for everyone. Also the daily outdoor winter lunch was very good too. One night we had the Chef’s dinner and it really was excellent. No point arriving before your room is ready because there is literally nothing to do, even though the room may be ready, you can’t have it till 3pm. "
"The staff were very responsive and friendly. The hotel was also very warm and inviting - they lit the fireplace on some nights and there were fun amenities in the lobby like hammocks and a foosball table. My 9 year old daughter loved the kid's club and was there before dinner everyday. My husband and I also loved the gym - it was very clean and well equipped. The onsen was also wonderful, especially the outdoor section. The breakfast buffet selection was very wide and we needed a couple of days to finish discovering all the dishes. Parking was free and very convenient - we were able to park very close to the lobby. The room was spacious and had a huge powder room and a very clean shower and bath area. Housekeeping was very good at making sure we were well supplied with drip coffee and bottled water everyday. The only small downside was the distance between the hotel and the closest town. Thankfully we drove, so it wasn't difficult to get in and out. The surrounding area is beautiful and we would love to visit again not just for the hotel, but also for the scenic spots!"