View from property

Reviews of Hilton Garden Inn Tanger City Center

4 out of 5
Hilton Garden Inn Tanger City Center
Place du Maghreb Arab Tanger Ville, Tangier

Reviews

8.4

Very good

Rating 10 - Excellent. 283 out of 555 reviews" "
Rating 8 - Good. 174 out of 555 reviews" "
Rating 6 - Okay. 40 out of 555 reviews" "
Rating 4 - Poor. 24 out of 555 reviews" "
Rating 2 - Terrible. 34 out of 555 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property
Stayed 1 night in Apr 2024
Response from Awa D on 25 Apr 2024
Dear Gustavo,Thank you for your kind words! We're thrilled to hear that you enjoyed your stay at Hilton Garden Inn Tanger City Center. We strive to provide our guests with a wonderful experience, and we're delighted that you found our property amazing. Your satisfaction is our top priority, and we hope to welcome you back for another amazing stay in the future!Brighthearted Regards Awa DIAKHATE Hotel Manager

10/10 Excellent

Alannah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying here. We had a beautiful view from our hotel room and the customer service from the staff was excellent. They really care about your enjoyment, comfort and safety. Sophie at the front desk always had a smile on her face and was very helpful during our stay. The other lady who checked us in but I cannot remember her name was nice as well. Najoua from house keeping was so sweet and kind. I would definitely come back the next time I’m in Tangier.
Stayed 2 nights in Mar 2024
Response from Awa D on 30 Mar 2024
Dear Alannah,Thank you for choosing to stay with us and for taking the time to share your experience. We are thrilled to hear that you had a wonderful stay and that you enjoyed the beautiful view from your room.It's delightful to know that you appreciated the excellent customer service provided by our staff. Sophie and Najoua will be delighted to hear your kind words, as we strive to ensure that our guests feel cared for, comfortable, and safe throughout their stay.We are grateful for your recommendation and look forward to welcoming you back on your next visit to Tangier. Should you need any assistance with your future reservations, please do not hesitate to reach out to us.Brighthearted RegardsAwa DIAKHATEHotel Manager

10/10 Excellent

Erslan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay at hilton tangier was very good the lobby smells great with oud and room was clean. Area around is walkable and was also safe. All amenities and necessities are easily accessible, theres a mall nearby where you can buy anything you want, you can take taxi to any tangier famous locations/medina etc and we enjoyed that. Just be careful with the taxi fares as some may charge a lot until you figure out what is a good rate. Tangier is beautiful and worth a visit. We also visited Tarifa spain for a day trip on the ferry as the port is nearby. I reccomend this location.
Stayed 2 nights in Mar 2024
Response from Awa D on 11 Mar 2024
Dear Erslan,Thank you for sharing your experience of your stay at Hilton Garden Inn Tanger City Center.We are delighted to hear that you had a very good stay with us and that you enjoyed the pleasant aroma of oud in our lobby, as well as the cleanliness of your room. It's wonderful to know that you found the surrounding area walkable, safe, and conveniently located near all amenities and necessities. We're glad you were able to explore Tangier's famous locations and the vibrant Medina, and we appreciate your advice to be cautious with taxi fares.It's fantastic that you had the opportunity to visit Tarifa, Spain, for a day trip on the nearby ferry. We're thrilled that you found Tangier beautiful and worth a visit.Thank you for recommending our hotel. We hope to welcome you back for another memorable stay in the future.Brighthearted RegardsAwa DHotel Manager

10/10 Excellent

Tomas, Cairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Well appointed rooms with very comfortable bed. And great view of the bay!
Stayed 1 night in Jan 2024
Response from Awa D on 29 Jan 2024
Dear Tomas,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our staff very friendly and enjoyed the well-appointed rooms, complete with comfortable beds and a great view of the bay.Providing exceptional service and comfortable accommodations is our top priority, and we're thrilled that we could make your stay memorable. Your kind words are truly appreciated, and we'll be sure to pass along your compliments to our team.We hope to have the pleasure of welcoming you back for another wonderful stay in the future at Hilton Garden Inn Tanger City Center.Brighthearted regards,Awa DIAKHATEHotel Manager

4/10 Poor

Ashraf

Stayed 1 night in Jan 2024
Response from Awa D on 10 Jan 2024
Dear Ashraf,Thank you for taking the time to provide your feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is our top priority, and we would appreciate the opportunity to address any specific concerns you may have. Please feel free to contact us directly so we can better understand your experience and work towards making improvements.We look forward to hearing back from you.Brighthearted regardsAwa DHotel Manager

8/10 Good

MOHAMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location.
The location was super convenient for a short visit to Tanger, The staffs were friendly and welcoming. Wow! Had a-lot of option in the breakfast and the timing was nice specially closing time 11am instead of traditional 10am. Overall i enjoyed my stay.
Stayed 1 night in Dec 2023
Response from Awa D on 9 Jan 2024
Dear Mohamed,Thank you for sharing your fantastic experience with us! We're delighted to hear that our super convenient location, friendly and welcoming team, and the diverse breakfast options made your short visit to Tangier enjoyable. We appreciate your positive feedback, and it's wonderful to know that the extended breakfast hours added to your overall satisfaction.We look forward to welcoming you back for another enjoyable stay at Hilton Garden Inn Tanger City!Brighthearted regards,Awa DHotel Manager

10/10 Excellent

Othmane

Stayed 3 nights in Dec 2023
Response from Awa D on 9 Jan 2024
Dear Mounir,Thank you so much for taking the time to leave us a 5/5 review! We truly appreciate your positive feedback. We're delighted to know that you had a great experience with us. If there's anything specific that you loved about your stay, feel free to share it with us. We look forward to the pleasure of hosting you again in the future at Hilton Garden Inn Tanger City Center.Brighthearted regardsAwa DHotel Manager

4/10 Poor

Kirk, Opp

Liked: Property conditions & facilities
Disliked: Cleanliness
We are a family of 5, including two young children. The rooms we were given were smoking rooms, and the strong smell of smoke in the rooms was overwhelming. We would have appreciated being asked our preference at check in because we unfortunately did not enjoy our stay as a result of this.
Response from Awa D on 27 Dec 2023
Dear Kirk,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay at Hilton Garden Inn Tanger City Center. It is disheartening to learn that the smoking-room assignment affected your overall experience, especially as a family with young children.We understand the importance of a comfortable and enjoyable stay, and we regret that this aspect fell short of your expectations. Please know that your comments have been noted, and we will review our check-in procedures to ensure we better cater to our guests' preferences in the future.Your feedback is invaluable, and we appreciate your understanding. We would love the opportunity to make it up to you on a future visit. If you plan to return, please contact our reservations team in advance, and we will do our utmost to ensure you have a seamless and pleasant stay.Once again, we apologize for any inconvenience caused, and we hope to have the pleasure of welcoming you back for an improved experience.Brighthearted regards,Awa DIAKHATEHotel Manager

2/10 Terrible

Abdur

Stayed 1 night in Dec 2023
Response from Awa D on 25 Dec 2023
Dear Abdur,Thank you for your rating on Expedia. We are sorry to hear you have been dissatisfied with your stay with us. Please accept our sincere apology if your stay was not up to your expectation. Kindly send us more details on my email address awa.diakhate@hilton.com in order to investigate and take the necessary actions.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon.Brighthearted Regards,Awa DIAKHATEHotel Manager

10/10 Excellent

Khalid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Awa D on 13 Nov 2023
Dear Khalid,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

10/10 Excellent

Mohammed

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Awa D on 13 Nov 2023
Dear Mohammed,Thank you for taking the time to share your positive experience and we're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back for another wonderful stay. If you have any specific preferences or requests for your next visit, please feel free to share them with us.Brighthearted regards,

8/10 Good

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place comfortable. Food very tasty and enjoyable. Staff friendly, accommodating. A great place to stay at a good price and convenient location.
Stayed 2 nights in Oct 2023
Response from Awa D on 6 Nov 2023
Dear Gloria,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our place comfortable, the food tasty and enjoyable, and our staff friendly and accommodating.We take pride in providing a welcoming and comfortable environment for our guests and your positive comments affirm our commitment to excellence.We are pleased to know that you found our pricing fair and our location convenient. It is our goal to offer a great value for our guests, and we're glad to see that you appreciated it.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back in the future. If you have any special requests or needs for your next stay, please don't hesitate to reach out to us.Brighthearted regards,

8/10 Good

Khaled

Liked: Cleanliness, staff & service, property conditions & facilities
good hotel
Stayed 9 nights in Sep 2023
Response from Raouf BENCHEDLI on 19 Oct 2023
Dear Khaled, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Edward J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Raouf BENCHEDLI on 19 Oct 2023
Dear Edward, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Upon check-in we were given a room with a very nice sea view, but it was a smoking room that smelled terrible. We asked to move to a non-smoking room, but we were told there were non left, only smoking rooms were available. We attempted to do a load of self-serve laundry but the only dryer was broken. The staff were very nice and helpful, especially the front desk and our maid, Amih. The staff was the best part of the stay.
Stayed 4 nights in Sep 2023
Response from Awa D on 26 Oct 2023
Dear Guest,Thank you for sharing your recent experience with us. We sincerely appreciate your feedback, and we're delighted to hear that you enjoyed the beautiful sea view from your room and found our staff to be very nice and helpful.We apologize for the inconvenience you encountered with the initial room assignment, as we understand the discomfort of a smoking room, and the unavailability of non-smoking rooms was not ideal. Additionally, we regret that the self-serve laundry experience was less than satisfactory due to a broken dryer.Your positive comments about our team are greatly appreciated. They are a testament to our commitment to delivering excellent service and ensuring our guests have a pleasant stay.We hope that you'll consider giving us another opportunity to provide you with an even more enjoyable experience in the future. If you do, please feel free to reach out to us in advance, and we'll do our best to accommodate your preferences.Thank you for choosing Hilton Garden Inn Tanger City Center, and we look forward to welcoming you back.Warm regards,

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great overall value and amazing breakfast choices
Stayed 2 nights in Sep 2023
Response from Raouf BENCHEDLI on 7 Sept 2023
Dear Jacques, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

8/10 Good

Arifa

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Fantastic rooms and amenities, including a self serve washer dryer facility on-site! Our days were turbocharged with hot custom made breakfast options, and well informed staff who helped navigated the days itinerary with great suggestions. A special shout out to Fatima Zehra, Nada and Champs for the warm welcome and greetings every morning. Hilton you lived up to Your Brand by the people who make the experience worth it !
Stayed 3 nights in Aug 2023
Response from Raouf BENCHEDLI on 16 Aug 2023
Dear Arifa, Thank you very much for taking the time to share your review. We are delighted to read that you had a wonderful stay with us.We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 Okay

Mehmet

Business traveller
Lacks amenities.
Stayed 7 nights in Aug 2023
Response from Raouf BENCHEDLI on 16 Aug 2023
Dear Mehmet, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

6/10 Okay

Christopher

Stayed 1 night in Aug 2023
Response from Raouf BENCHEDLI on 29 Aug 2023
Dear Christopher, Thank you very much for taking the time to share your review.We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

2/10 Terrible

Laura

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Terrible service!!
Security was great. Nice hotel, but terrible service!!! We booked NON-smoking family connecting rooms months ago. I could tell there was some issue when the two girls at the front desk were looking at the screen for a long time. They gave us our keys and upon arriving in our rooms we realize immediately they put us on a smoking floor. We go back to the front desk and are told they are sold out of all connecting rooms except the smoking ones. I show my confirmation and that I booked a non-smoking room, and they said they can give us two rooms next to each other but they’d both have king beds. This was unacceptable because we have teens, a boy and a girl, and specifically booked a room with separate beds that connected to ours. I was not comfortable being separated from our children in a foreign country. Finally they “upgraded” us to sea view rooms so the kids could have separate beds, but we were still separated from them. We also had to wait for over an hour for our luggage. Finally I had to go to the front desk to ask for it; it was just sitting on a cart in the lobby. We also asked for a new duvet because ours had a stain it looked like it was not a fresh one. Didn’t get it so had to wait for housekeeping late at night when we wanted to sleep. We were only in Tangier for one night and did not appreciate wasting two hours on check in issues and waiting for our luggage. A manager should have come out to expressly apologize and they should have done more for us.
Stayed 1 night in Aug 2023
Response from Raouf BENCHEDLI on 8 Aug 2023
Dear Laura,Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

2/10 Terrible

Younis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse experience to stay in this hotel
Stayed 3 nights in Jul 2023
Response from Raouf BENCHEDLI on 5 Aug 2023
Dear Younis, Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

4/10 Poor

sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked sea view suite , my suite came with literally no view . The suite had ceiling window that doesn’t show any view unless u get closer to the window . I asked the stuff to change my suite and I was informed that I will be charge $100 a night if I want to change to senior suite with sea view .
Stayed 2 nights in Jul 2023
Response from Raouf BENCHEDLI on 5 Aug 2023
Dear Sarah, Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 2 nights in Jul 2023
Response from Raouf BENCHEDLI on 22 Jul 2023
Dear Khalid, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Craig, Arlington

Liked: Cleanliness, staff & service, property conditions & facilities
The service was excellent. From the doorman to the front desk (Mohamed, Hind, Reda) to the waitstaff (Malika Kaotor) everyone was professional and went out of their way to make us feel welcome. The food at the restaurant and the breakfast buffet was plentiful and delicious. Can’t wait to return, especially as it is walking distance to the beach.
Stayed 3 nights in Jul 2023
Response from Raouf BENCHEDLI on 22 Jul 2023
Dear Craig, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay !
Stayed 2 nights in Jul 2023
Response from Raouf BENCHEDLI on 17 Jul 2023
Dear Joel, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Kim

Stayed 1 night in Jun 2023
Response from Raouf BENCHEDLI on 6 Jul 2023
Dear Kim, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Mr Nirmal Singh

Travelled with family
All very good . The only thing I can say is the bar service was a bit slow even after the order was put through. Sometimes they had to be reminded a few times . Other then that can’t complain.
Stayed 2 nights in Jun 2023
Response from Raouf BENCHEDLI on 26 Jun 2023
Dear Nirmal, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Shea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, and great location.
Stayed 1 night in Jun 2023
Response from Raouf BENCHEDLI on 26 Jun 2023
Dear Shea, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Ibrahem

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Clean, safe.
Stayed 1 night in Jun 2023
Response from Raouf BENCHEDLI on 23 Jun 2023
Dear Ibrahem, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Raouf BENCHEDLI on 9 Jun 2023
Dear Carl, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

8/10 Good

José Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choise.
Stayed 2 nights in Jun 2023
Response from Raouf BENCHEDLI on 9 Jun 2023
Dear Jose Luis, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Sura, Bedford

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was wonderful. Staff were amazing. The hotel didn’t have a pool. And you have to cross the street to the beach.
Stayed 2 nights in May 2023
Response from Raouf BENCHEDLI on 5 Jun 2023
Dear Sura, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier.All the best and see you soon!Best regards,

10/10 Excellent

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023
Response from Raouf BENCHEDLI on 1 Jun 2023
Dear Greg, Thank you very much for taking the time to share your review. We look forward to welcoming you back again on your next visit to Tangier. All the best and see you soon!Best regards,

6/10 Okay

Shahid

Travelled with family
Air conditioning didn’t work and the room smelled bad
Stayed 2 nights in May 2023
Response from Raouf BENCHEDLI on 1 Jun 2023
Dear Shahid, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

2/10 Terrible

Nicholas

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It's a relatively new facility, but the problem isn't the facility, it's the poor management of the facility. First, I made my reservation at the property and paid for an ocean view. I didn't get an ocean view, but I was promised an upgrade on my next visit. This isn't useful to me, since I live eight thousand kilometers away. The rooms we were given had no towels. We called the front desk several times and had to physically go down to the front desk at least twice and request the towels. The towels finally arrived several hours later. The air conditioning did not work, despite management sending someone up to our room to look at it. We barely slept due to the heat in the room. The only thing good about the experience is that the breakfast is good. However, that isn't enough for me to be able to recommend this property. At the end I needed to convert a few euros into dirhams, but this request was denied since my euro bill had a tiny (<1mm) tear in it. I have to say absolutely avoid this property!
Stayed 1 night in May 2023
Response from Raouf BENCHEDLI on 1 Jun 2023
Dear Nicholas, Thank you very much for taking the time to share your review. We truly value our guest feedback and it is through that we find ways to continually enhance our services. It is with regret to acknowledge that your stay was not as enjoyable as you expected it to be.We deeply apologize for the inconveniences you experienced, and we hope you’ll give us an opportunity to welcoming you back in the near future.Kindest Regards,

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
On the positive, the room was a good size, clean and there was a parking garage for our car. I was disappointed with the lack of service. The first day we had no towels in our room and when I called I was told they would send them up. I had to ask 4 times and wait 6 hours for a towel to take a shower. I asked in both French and English so I don’t think this was a language issue. The next day, they only left hand towels. They never brought me a bath towel and I gave up asking. I am wondering if they had a shortage of bath towels. I would have preferred having been told that then, “we will send towels right up” and never getting them.
Stayed 2 nights in Apr 2023
Response from abdelkader on 13 May 2023
dear Guest,Thank you for taking the time to share your experience of your recent stay. I was really concerned to learn from your grading that you were not satisfied with your stay and that we did not meet your expectations.Please accept our sincere apologies for any inconvenience this might have caused you during your stay with us. we hope you’ll give us an opportunity to win back your trust on a future visit. Best regards

10/10 Excellent

Mohamed, Arlington

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all around great
Stayed 4 nights in Apr 2023
Response from abdelkader on 13 May 2023
Dear Mohamed,Thank you for taking the time to share your experience of your recent stay. I was really concerned to learn from your grading that you were not satisfied with your stay and that we did not meet your expectations. Please accept our sincere apologies for any inconvenience this might have caused you during your stay with us. we hope you’ll give us an opportunity to win back your trust on a future visit. best regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
3 nights in Tangier
They messed up our room booking by giving us a smaller room but did fix the issue and gave us the right one after. The service staff is friendly and goes out of their way to help, the front desk needs to be a bit more friendlier. Overall no major concerns or complains
Stayed 3 nights in Mar 2023
Response from Raouf BENCHEDLI on 11 Apr 2023
Dear Guest, Thank you very much for choosing to stay at Hilton Garden Inn Tanger City Center and for dedicating your time for posting your review.We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with comfortable room, and great breakfast buffet. In a good location close to shopping, restaurants and the beach.
Response from Raouf BENCHEDLI on 27 Mar 2023
Dear Joel, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

2/10 Terrible

Jose, doral

Stayed 2 nights in Feb 2023
Response from Raouf BENCHEDLI on 11 Apr 2023
Dear Jose, Thank you for taking the time to share your experience of your recent stay. I was really concerned to learn from your grading that you were not satisfied with your stay and that we did not meet your expectations. Please accept our sincere apologies for any inconvenience this might have caused you during your stay with us. we hope you’ll give us an opportunity to win back your trust on a future visit. best regards,

8/10 Good

Swarnalata, Chicago

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay.
Stayed 3 nights in Feb 2023
Response from Raouf BENCHEDLI on 2 Mar 2023
Dear Swarnalata, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

10/10 Excellent

MARCOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. The staff was friendly, breakfast, delicious (paid extra) and self parking was included (with in and out privileges). The hotel is located right next to the train station and the beach, easy to walk around and in a very safe area.
Stayed 2 nights in Feb 2023
Response from Raouf BENCHEDLI on 20 Feb 2023
Dear Marcos, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

10/10 Excellent

Julie

Stayed 2 nights in Jan 2023
Response from Raouf BENCHEDLI on 7 Feb 2023
Dear Julie, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

2/10 Terrible

ayoub

Stayed 1 night in Jan 2023
Response from Raouf BENCHEDLI on 12 Mar 2023
Dear Ayoub, Thank you for taking the time to share your experience of your recent stay. I was really concerned to learn from your grading that you were not satisfied with your stay and that we did not meet your expectations.Please accept our sincere apologies for any inconvenience this might have caused you during your stay with us. we hope you’ll give us an opportunity to win back your trust on a future visit. Best regards,

6/10 Okay

Dhurgham

Stayed 2 nights in Jan 2023
Response from Raouf BENCHEDLI on 18 Jan 2023
Dear Dhurgham, Thank you for your feedback. We look forward to welcoming you for your future trips.Kindest regards,

10/10 Excellent

Khalid

Travelled with family
Liked: Amenities, property conditions & facilities
Everything was fine except park the car garage the person responsible for opening the gate let as wait 10.15 minutes if I don’t give tips is very bad for me I happen every single time I go out
Response from Raouf BENCHEDLI on 18 Jan 2023
Dear Khalid, Thank you for your feedback. We take into account your comment and work continuously to improve our service. We look forward to welcoming you back again on your next visit to Tangier. Kindest Regards,

10/10 Excellent

Sheldon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel - bar none
Excellent hotel with an AMAZING breakfast (could be a lunch also) - with beverages, fruits, cheeses, meats, fish, eggs, omelettes, pastries, cereals, juices. I've never seen anything like it. Really nice service personnel. Next to the other Hilton and a stone's throw from the new train station. Near several cafe/bistros and a great McDonald's for those who consider this a sign of civilization. Large mall virtualy attached. Several hundred feet from the beach promenade.
Stayed 1 night in Dec 2022
Response from Raouf BENCHEDLI on 16 Jan 2023
Dear Sheldon, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,

10/10 Excellent

Glenn, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2022

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

maimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good stay ,near mall , near train station. Near water front . Hotel is a new building , Morden , clean and with good facilities
Stayed 2 nights in Nov 2022
Response from Raouf BENCHEDLI on 19 Dec 2022
Dear Maimin, Thank you for your feedback. We are happy you had an excellent experience at our hotel, and look forward to welcoming you for your future trips.Kindest regards,