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Reviews of Motel 6 Tallahassee, FL - Downtown

2 out of 5
Motel 6 Tallahassee, FL - Downtown
1027 Apalachee Pkwy, Tallahassee, FL

Reviews

5.4
Rating 10 - Excellent. 222 out of 1000 reviews" "
Rating 8 - Good. 144 out of 1000 reviews" "
Rating 6 - Okay. 108 out of 1000 reviews" "
Rating 4 - Poor. 156 out of 1000 reviews" "
Rating 2 - Terrible. 370 out of 1000 reviews" "

5.4/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Travelled with family
Disliked: Amenities
The room is big.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 30 Apr 2024
Hi Heather, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Terrible

Wesley A.

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There were roaches in the room. Sheets had stains. Long time to get hot water to sink and shower. No coffee pot in room. No breakfast setting. Lots of pot smoking in area. Too much light getting in room at night. Need better curtains. Will not use motel-6 again
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Wesley A.,We are disappointed to learn that we fell short of your expectations. We take reports of poor cleanliness and pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roach infestation. I left a day early
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Shane,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 Terrible

Maurice

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The motel entire building needs a renovation, more up to date. The front desk workers are A very helpful.
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 3 Apr 2024
Hi Maurice, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

2/10 Terrible

Alejandra

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bugs EVERYWHERE, at least 20 of them in each room. We couldn't sleep there, ended up searching for a different place to stay at 11pm. Luckily they gave us a refund.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Alejandra,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. On our behalf, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Nayerlin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Aly

Disliked: Staff & service, property conditions & facilities
The girl who is at the Front desk is a Hispanic girl, but very unfriendly, she is a very rude person and a person who looks very tired from her work She was in a very bad mood Maybe because I interrupted her because she was on her cell phone and not She wanted to serve us, because she was too rude and simply denied us the service when I was personally going through a dangerous situation and a vulnerable situation and she simply refused me the service at her personal discretion.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 19 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 Okay

Lissa

Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Overall good stay no complaints
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Larry, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

2/10 Terrible

Breanda

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi Breanda, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

2/10 Terrible

Walter

Travelled with pets
Disliked: Amenities
This property is in terrible shape. It was filthy in every respect (inside and out). I only stayed one of the five nights and checked out the next morning. The only reason I stayed the one night was it was very late when I arrived. I felt very unsafe. The front desk clerk was very nice and helpful and refunded the remainder of the 4 nights.
Stayed 5 nights in Feb 2024
Response from Brand Experience Team on 7 Mar 2024
Hi Walter,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

4/10 Poor

Joel

Travelled with partner
Disliked: Amenities, property conditions & facilities
The room was clean but that’s about it. Smelled of weed. Bed was hard as rock, tv was busted, outside looked run down. But for what we paid it’s not the worst ever.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 29 Feb 2024
Hi Joel,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 Terrible

Jori

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 8 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Larry

Stayed 1 night in Feb 2024

10/10 Excellent

Larry

Stayed 1 night in Feb 2024

4/10 Poor

Anthony

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Feb 2024

6/10 Okay

Thomas

Travelled with partner
Disliked: Cleanliness, staff & service
Had a bad experience, checked in the room and they gave someone else the same room as well. I was walked in on and then later they tried to say that I never paid for the room
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 14 Feb 2024
Hi Thomas,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Vianci

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Roaches everywhere in the fridge, in the drawers, on the floor, on the stove, EVERYWHERE. The receptionist was no help & rude. Will never stay here again!!
Stayed 10 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi Vianci,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Terrible

John

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most awful stay ever!!!
It was awful period. Room was disgusting!!
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi John,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

4/10 Poor

April

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
Well the room had roaches & a broke stove top. No soap was in the room nor coffee pot, refrigerator or microwave. The lady at the front desk was kinda snobbish & the guy thought everything was funny & a joke. I dont care to return to this motel.
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi April,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

2/10 Terrible

Ashley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The first room I was in had non working heat and air And infested with bugs And the second room has no pillows on bed had to take from other room along with towels and bugs everywhere
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Ashley,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Steve

Business traveller, Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross
Horrible experience. 3 of us...no towels in yhe room & front desk only had one left. Asked for a refund / cancellation...denied & told to share the 1 towel between 3 of us. Went to another hotel. Neither the hotel or hotels.com refunded. Last time with both.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 30 Jan 2024
Hi Steve,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Asad Ur

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

2/10 Terrible

Brian

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was EXTREMELY nice! The room was nasty. Roach in bathroom. Lights dont work. Tried to turn on and heard buzzing sound from outlet. Other lights would then go out. Dingy room. No way in hell would I pay this much for a room with roaches. If it wasnt for front desk (they were perfect) I would of left
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 30 Jan 2024
Hi Brian,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Terrible

Heather

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Courtney

Stayed 1 night in Jan 2024

8/10 Good

Jason

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
Just a place to spend the night and leave the next morning… no fridge, no microwave, no coffee. Just a bed, a tv and and a bathroom… Satisfied for the night we stayed..
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 23 Jan 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 Terrible

Asad Ur

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked inn when i enter the room it was complete mess no bedsheet bathroom was filthy and roaches everywhere straightway we decided not to stay on the other hand we went to front desk and ask the guy to come and have a look or give us our refund he came and take a look he was shocked too he even took the pics from his phone and he told us to come back in morning my owner or manager will be here to give u refund i went back and talk to her still no refund yet horrible experience stay away from this place...
Response from Brand Experience Team on 23 Jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a place to sleep for a night
There were no towels, no washcloths, no toilet paper, no soap, no trash bags and no internet. The bathroom toilet and tub looked dirty. The beds appeared to have clean sheets and the television worked. I didn't see any bugs and there was no foul smell. We rested for a few hours there after a long road trip then found another hotel to bathe, prepare food and stay the rest of the week.
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 17 Jan 2024
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

8/10 Good

Silas

Stayed 1 night in Jan 2024

2/10 Terrible

Joshua

Stayed 1 night in Dec 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

CANDICE

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Their was nothing to take a bath with nothing to dry off with. Their was roaches no tv an their was dirty bed sheets an when i asked for different they told me they was clean but didnt come clean an they was putof every.
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Candice,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The room wasn't swept trash was everywhere, with stains on the floors so you know it wasn't mopped either. The tub had hair on the walls and inside under the mat, and the toilet wasn't clean hair on the back plus all the yuck underneaththeseat. I had to pull cleaning supplies out of my things and clean it myself didn't have time to switch rooms, plus all the housekeepers were gone for the day. I the office to complain but nothing was done
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Traveler,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Idania

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is dirty, rooms are nasty and the staff doesn’t care about what happens in the property. Don’t go there to stay is horrible!!!
Stayed 2 nights in Dec 2023
Response from Brand Experience Team on 9 Jan 2024
Hi Idania,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Awful. Roaches everywhere. Had to leave immediately.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi Traveler, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 Terrible

GREG

Travelled with family
Disliked: Staff & service, property conditions & facilities
Total nightmare!! Unsafe!!
The worst and scariest ever. I stayed at some wild places in my life but nothing prepared me for this. No lobby access, bullet proof glass window, a man that answered the phone was the same that was in person, FAB. I got my key, no idea where my room was, tried to interpret his arm waving. I drove around the building, there was a man peeing against the stair case. Parking lot abandon. THEN I went to my side of the building, I couldn't access, my room, unsafe I left, slept in the car. Pick up trucks kept coming through, patrolling. Total nightmare, I just wanted to sleep.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 2 Jan 2024
Hi Greg, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6

10/10 Excellent

Henry

Liked: Staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

Floyd

Travelled with partner
Liked: Amenities
Got to the motel and they could not find our reservation. I had it on my phone confirmed and paid. They used it and still no reservation found. Had no room. Also called Expedia the day before and confirmed. Would never use Expedia again
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Floyd, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Robert

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Kevin

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

8/10 Good

Keenen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I have no complaints about the motel.
Stayed 6 nights in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terrible

Katrina

Stayed 6 nights in Dec 2023

4/10 Poor

Hilda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Darren

Stayed 1 night in Dec 2023

10/10 Excellent

Ellen

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Ruth

Disliked: Cleanliness, property conditions & facilities, room comfort
You get what you pay for.
The room was filthy. The people above me made it impossible to sleep with all of the noise coming from their room. I let someone borrow my car jack and lug wrench to change a tire at the hotel and they stole them.
Photo taken from the shower.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 19 Dec 2023
Hi Ruth, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 Excellent

David