Hallway

Reviews of The Regency Hotel Seri Warisan

3 out of 5
The Regency Hotel Seri Warisan
2453 Jalan Convent, Taiping, Perak

Reviews

7.2

Good

Rating 10 - Excellent. 3 out of 34 reviews" "
Rating 8 - Good. 20 out of 34 reviews" "
Rating 6 - Okay. 8 out of 34 reviews" "
Rating 4 - Poor. 2 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mohd Ilham

Stayed 1 night in Nov 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Cockroach for Breakfast
Since no dine in allowed. Breakfast been delivered to room. As I getting ready for the morning, I saw cockroach on my breakfast.
Stayed 1 night in Aug 2021

8/10 Good

Noraza

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Expedia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Her King

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room is run down. There is a smell of mosit in the toilet. There are stains on the bed sheet. I can conclude it is a dirty room. Overall it is not a comfort stay. With the amount pay, there is better hotel around.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and simple
Stayed 1 night in Nov 2019

6/10 Okay

Nicholas, PJ

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The toilet is dark, not bright enough. The room condition is very old and dirty. When you walked in to the room, the smell of old carpet and dusty environment is there. The window do not have a proper sound proof. You can listen to the bus passing by even though the window has been locked or closed. The aircond is old and making noise at night. However, the breakfast was acceptable.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In better condition compare to last visit
Stayed 1 night in Aug 2019
Response from az on 24 Oct 2019
Dear Sir / Madam, We are happy that you had a memorable experience with our hotel. We look forward to having you stay with us again.

6/10 Okay

Verified traveller

Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
The hotel is suitably sited n the building is beautiful. The hotel is a bit run down
Stayed 1 night in Apr 2019

4/10 Poor

Lee

Business traveller, Travelled with group
Disliked: Property conditions & facilities
The hotel was old and outdated. Overall was disappointed with the hotel ineterior part. The aircond was installed above the bed and the water leaked. Besides, the food of the hotel restaurant was served late and service was bad. Not much choices for the menu also.
Stayed 1 night in Mar 2019
Response from Sari B on 22 Mar 2019
Dear Lee, We are truly sorry for the inconvenience that you have experienced during your stay here. We will look into all the issues that you highlighted and fix it up. We will notify out Maintenance and Kitchen staff to take action and the management will ensure to prevent it from happening again. We hope that you will stay again with us and see the improvement that has been done. We will look forward to seeing you again. Till then. Best regards.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018
Response from Sari B on 4 Jan 2019
Hi Sr/Madam, Thank you for your feedback. Best regards.

8/10 Good

Mohd Faznur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Sari B on 29 Aug 2018
Dear Mr. Mohd Faznur, Thank you so much for your feedback. Best regards.

8/10 Good

Norazura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a cmfy stay at the hotel.. the location was strategic.. the room was spacious n clean.. rate was ok but include no breakfast..

8/10 Good

Sheeda, Pulau Pinang Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Muslim Friendly Amazing Hotel
This beautiful hotel sits right in the heart of town, with many car park bays, and surely exceeds expectations of guests for it's categorized class
Stayed 1 night in Dec 2017
Response from ila on 27 Jan 2018
Thanks give a good comment for this hotel. with such a comment will further improve our service in the future

6/10 Okay

P M

Liked: Staff & service

6/10 Okay

norzu, Perak

Near to the city
Open parking lot (should have guard in charge for safety reason); Clean hotel room with big bathroom; Travelling with children require more attention, room near to lift is preferred.

8/10 Good

Verified traveller

Liked: Staff & service
Nice quiet, clean place to stay
The hotel has. a pleasant setup at the front desk. Staff were very accommodating eventhough we checked in very late at 830pm. The room setup was okay. Door lock is manual. Don't loose your key. Hallway to our room was spacious but no carpet on floor. No face towel were provided. Shower room is okay. Room were kept clean. We could use to more TV channels please. Ample car parking space. The Warisan Sizzler is fantastic. Food is good. Very helpful security and kitchen staff too. The mini bar perhaps could have more variety.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sue Yen

Liked: Cleanliness, staff & service
Spacious room, good location and good service
The hotel location is the town area, easy to locate, just look for Shell petrol station. For those driving, there's plenty of carparks within the hotel compound. Room is spacious. Staff service is good. There's two elevators for the building. Refrigerator is provided. However air conditioning for our room is getting noisy middle of the night, we were waken up from sleep due to the noise.

10/10 Excellent

abdul basir, ABM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to city centre and mosque
Walk around to ramadan expo, explore city centre with experience of yong tau foo, sightseeing of taman tasik with eating murtabak at mamak restaurant at simpang empat

8/10 Good

riza, ipoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
reminiscence
great & enjoyable

8/10 Good

POH KWIM, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
clean room, reasonable price, nearby town
Basic, clean,nearby city

8/10 Good

Mohamad Nazri, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gateway
Strategic location, walking distance to shops, wide parking lot, clean, big and comfortable room

8/10 Good

ku anuar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overrated hotel!
Room not clean! Wifi unable to connect! Water not hot at all though heater on!

6/10 Okay

Verified traveller

8/10 Good

Verified traveller

Stayed 1 night in Dec 2019

10/10 Excellent

ABDUL RAHMAN HURAISEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aidil Fitri 1440H/ 2019M
"Syawal dirai... Kebahagian dikongsi" . The Regency Hotel Warisan distinasi pilihan hati.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Satoru, Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良くも悪くも普通のホテル 駅からは際至近
快適かつ清潔なホテルであり、従業員にも問題は全くないが、非常に普通のホテル。 朝食はついていないプランだったのだが、ホテル内の食堂に食べに行ったが、 ビュッフェ形式だがあまりメニュー豊富ではない。 野菜系、果物系が少ない。 卵料理は注文を受けてから作ってくれる。