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Reviews of Rich Zone Hotel

2.5 out of 5
Rich Zone Hotel
2F., No.8, Aly. 15, Ln. 149, Fugang St., Shilin Dist., Taipei

Reviews

8.0

Very good

Rating 10 - Excellent. 16 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 6 out of 43 reviews" "
Rating 4 - Poor. 2 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

James

Liked: Staff & service
Not far from the MRT, but the room needs to be updated.
Stayed 2 nights in Jan 2024

6/10 Okay

Tk

Stayed 1 night in Jan 2024

8/10 Good

Alexandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Automated check in was easy enough. Staff spoke English and was very helpful with my questions. Good clean accommodations. 10 min walk to the Shilin night market.
Stayed 1 night in Oct 2023
Response from Nick on 1 Nov 2023
Thank you for your comming. looking forward of your next visit.

10/10 Excellent

Olga

Stayed 1 night in Mar 2023
Response from NICK on 20 Mar 2023
Thank you for your coming, Looking forward to service you again.

10/10 Excellent

TYLER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to Taiwan
The room we stayed were clean and service at the Hotel were very nice. The attendant assist us with loading and unloading of language although the hotel do not have an elevator
Stayed 1 night in Jun 2019
Response from Nick on 11 Jul 2019
Thank you for your comment. Hope you come again soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was big for 3 people. The hotel though was a little bit far from the train station but it was perfect if you want a quiet neighborhood. It was right across the pafk and beside wellcome supeemarket. There are a lot of local restos aroubd the area. It is pretty close to the shilin night market. The staff especially micky was very accommodating and helpful. We got there earlier than the check-in time but he accommodated us. He also arranged our taichung tour for a lesser price than the ones found online. The room was very clean and cozy. Great hotel!
Stayed 3 nights in May 2019
Response from Nick on 10 May 2019
Thank you for your coming. Hoping we can serve you again soon.

8/10 Good

Vincensia

Liked: Cleanliness, property conditions & facilities, room comfort
No elevator but still a nice stay
The hotel was nice although the receptionist didn't speak English. The only problem for me was the stairs as I hurt my knees so I couldn't climb stairs too much. Overall it was a nice stay, 15-20 mins walk to Shilin Night Market so it was great
Stayed 1 night in Mar 2018
Response from NICK on 21 Mar 2018
Thank you for your comment, hope we can serve you again soon

4/10 Poor

Jockey

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Cannot adjust temperature of air conditioner Poor air circulation. I breathed lots of invisible dust and caused runny nose. Still, customer service is fairly good. Silent and convenient place.
Stayed 3 nights in Feb 2024

8/10 Good

HEEJAE

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Shota

Stayed 1 night in Dec 2023

10/10 Excellent

suzuno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こじんまりしていてとてもよかったです。近くの公園もあり、空気もよく最高でした。謝謝！
Stayed 2 nights in Nov 2023
Response from NICK on 8 Nov 2023
Thank you so much of your coming. We are so glad that you like our hotel. たくさんのご来場ありがとうございました。当ホテルを気に入っていただけて大変嬉しく思います。

8/10 Good

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Nick on 2 Oct 2023
Thank you for your coming!

8/10 Good

Eiji

Stayed 2 nights in Jun 2023
Response from NICK on 6 Jul 2023
Thank you for your coming.Looking forward serving you again!

10/10 Excellent

SHENG WANG

Business traveller
Liked: Cleanliness, property conditions & facilities
浴室很寬敞 房間整潔 寢具整潔
Stayed 1 night in May 2023
Response from NICK on 17 May 2023
Thank you for your coming.

8/10 Good

YOICHI

Travelled with group
Liked: Cleanliness, staff & service
事前に読んだ口コミ通りで施設はそこそこ古いが清掃も行き届いており何より家族経営風の温かみがある接客なので良かったです。 前は大きな駐車場と公園？のようになっており夜は静かです。 チェックイン、チェックアウトは自動機になっています。 操作方法は簡単なのですが早朝出発の為かチェックアウトができず、仕方なくカードキーをカウンターに置いてきました。 湯舟がないことはわかっていましたがエレベーターもありません。 部屋には冷蔵庫もありませんし髭剃りもありませんので注意してください。 自動チェックインになっているため深夜の時間は人がいません。 ＡＭ3時のモーニングコールを頼んだところ携帯へ掛けていただき助かりました。 タクシー手配も正確に依頼されており時間ピッタリに配車ありました。 次回再度ゆっくりとしたときに宿泊したいと思います。
Response from NICK on 2 May 2023
Thank you for your comment, hope we can serve you again soon.

2/10 Terrible

chia ying

Stayed 1 night in Apr 2023
Response from NICK on 2 May 2023
很抱歉，服務的過程中有讓您不滿意的部分。我們會加強改進。

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雖然是第一次入住，但睡得很舒服，房間整潔看了就很舒心，CP值很高👍
Response from NICK on 3 Jan 2023
感謝您的指教，我們隨時都歡迎您再來

10/10 Excellent

fukuyama

10/10 Excellent

chu-hsin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020
Response from Nick on 25 Jun 2020
感謝您的光臨，也期待您再度蒞臨

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
會再入住
乾淨舒適CP值高
Stayed 1 night in Jan 2020
Response from NICK on 1 Feb 2020
感謝您的光臨，希望能有機會再為您服務。

8/10 Good

Tayson, 東京

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空調が中央制御で各部屋で温度調節が出来ない。
Stayed 1 night in Nov 2019
Response from NICK on 4 Dec 2019
Sorry for the inconvenience. We can help to set up the air condition if you need change the temperature.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019
Response from Nick on 18 Nov 2019
Thank you for your coming.

10/10 Excellent

Ting Yu

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
有用心維護CP值超高的飯店
***雙人床房型ＮＯ.３１０*** 浴室設備：4顆星-乾淨整潔且大小適中，洗手台的水龍頭有點大，不小心一下子打開會容易用濕衣服之類。希望其他入住的旅客有點公德心，飯店是禁菸的，但是應該有人在廁所偷抽，因此我們第二天早上進入浴室有聞到些許煙味。 隔音設備：4.5顆星-原本以為住3樓鄰近公園，早上會很吵~沒想到隔音出乎意料的好非常安靜。也幾乎沒有聽到隔壁房間人的聲音。原本以為是不是沒人住，不過隔天發現都有人住。隔音真的很不錯！稍可惜的是確實空調聲較大，但還好頻率一致不至於覺得太吵。 地理位置：5顆星-捷運、公車步行皆可到達飯店，且離士林夜市真的很近。逛完很累~可以快速回飯店休息！讚！且附近機能十分方便。 清潔程度：5顆星-一進大廳就可以感覺到乾淨整潔，房間也很乾淨整潔。 服務態度：4.5顆星-服務人員都滿親切的！ 整體評價：4.6顆星-CP值真的很高，假日來說價錢很划算，但服務、環境整潔卻沒有因此打折，雖然是較老舊的建築，但是卻有感受到飯店經營者維護的用心，有機會會再次光臨的飯店~並且是值得推薦的！入住前有看過一些負評，但真的覺得沒有那麼誇張！我覺得要公平一點以飯店的價位，而非以5星昂貴飯店的標準去評估。
Stayed 1 night in Nov 2019
Response from NICK on 30 Nov 2019
感謝您的光臨，也歡迎你再度光臨喔

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
階段が急だがスタッフの対応は良い。 値段の割にサービスが良い。
Stayed 2 nights in Sep 2019
Response from Nick on 1 Oct 2019
Thank you for your coming. Hope we can serve you soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Nick on 22 Aug 2019
Thank you for your coming. Hope you enjoy your trip

10/10 Excellent

娟娟

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
簡單舒適乾淨的旅店
簡單舒適乾淨的旅店
Stayed 1 night in Apr 2019
Response from NICK on 13 Jun 2019
感謝您的指教，也歡迎您再度光臨

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
人員親切而且地點方便
Stayed 4 nights in Apr 2019
Response from NICK on 4 May 2019
感謝您的評論，也歡迎您再度光臨

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from NICK on 10 Apr 2019
感謝您的入住，期待能再為您服務。 Thank you for your coming. We are looking forward to serving you again.

8/10 Good

YAN, hongkong

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
旅館主人很友善，房間也蠻乾淨，每天都有人打掃，士林夜市也在附近，只是離捷運站有一段小距離，搬行李可能有點不方便，整體滿意。
Stayed 4 nights in Feb 2019
Response from NICK on 9 Mar 2019
謝謝您的光臨，也歡迎您再度光臨

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from NICK on 17 Mar 2019
Thank you for your coming. Hope see you again

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
恐らく家族経営であろう、ホテルの従業員の方々はとても親切。 街の中心部からは離れるが、士林市場から徒歩10分程度の立地は、夜市を楽しむには◎ ただセントラルコントロールのエアコンから、冬に冷たい風が出ており部屋が寒かったのと、洗面台の栓が毎回スタックして困ったのがマイナスポイント。
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Stayed 1 night in Dec 2018
Response from NICK on 29 Dec 2018
謝謝您，也歡迎您再來

8/10 Good

ranko, 台北士林區

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體而言可以接受 老闆娘 員工 服務很親切 可以寄放行李 對於我來說 距離捷運站1.1K 拖著行李廂走過去不是太大問題
Stayed 2 nights in Oct 2018
Response from NICK on 25 Oct 2018
謝謝您，也歡迎您再來

8/10 Good

seoryong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
리치존 호텔 가성비 괜찮아요
호텔이 깨끗하고 화장실도 좋고 대체적으로 좋았습니다
Stayed 2 nights in Oct 2018
Response from NICK on 6 Oct 2018
Thank you for your coming. See you next time.

6/10 Okay

Yung-jang

Disliked: Property conditions & facilities, room comfort
尚可！
住宿環境尚可!
Stayed 2 nights in May 2018
Response from NICK on 6 Jun 2018
謝謝您的指教，也歡迎您再度光臨

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿體驗差，極不推薦
住宿體驗很差，空調沒辦法調溫度，開著的時候溫度太低，甚至在深夜就被關掉了；房間一堆蚊子，至少打了5隻；沒有飲用水，很不方便；備品沒有牙膏，還好有自己攜帶的習慣，否則太麻煩了；房間沒有吹風機，需要的話要去櫃檯借，用完之後還要拿去歸還；浴室洗澡的排水孔排水不順，洗澡的水排不掉，越洗越噁心；地毯很髒，在房間不敢拖脫鞋在地上；隔音不好，門外的聲音聽得很清楚；距離夜市、捷運站約10-15分鐘距離
Stayed 1 night in May 2018
Response from NICK on 4 Jul 2018
客人您好，由於我們是經營超過40年的小本經營旅館，為提供客人更經濟的住宿選擇，我們必須降低一些經營成本。 空調系統因建築結構問題無法替換成新的設備，造成您過冷或過熱的問題，我們深感抱歉，與我們櫃台反應可盡快為您調整或提供薄被給您。 由於我們旅館前方有公園，夜晚開窗難免有蚊蟲飛入，也請您多多包涵。 浴室的部分我們都有定期維護，應該沒有排水的問題，下次如您遇到相同問題，請盡快與我們櫃台連繫，我們會立即為您更換房間。 很抱歉讓你有不愉快的服務體驗，我們會盡我們所能該善，也謝謝您的建議，歡迎您有機會再度光臨。

8/10 Good

Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不知道是不是因為臨時幫我們換房間，一進去 浴室是濕的…但整潔度不錯。 櫃台服務態度很好～
Stayed 1 night in May 2018
Response from NICK on 6 Jun 2018
因住宿人多，清潔時間較緊迫，請多多包涵。也謝謝您的指教

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in May 2018
Response from NICK on 11 Dec 2018
感謝您的評分，如果有服務不周的部分，也請讓我們知道，我們會盡力去改善。

2/10 Terrible

Aaron, 台北

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
有中央空調沒獨立冷氣 沒冰箱 浴室很大水量夠環境整潔待客好 離士林夜市近可是要走一下路 畢竟太近環境也不好 飯店主要位於住宅區 不會吵
Stayed 1 night in Mar 2018
Response from NICK on 11 Apr 2018
你好，因為舊屋格局和空間的關係，不便置入獨立冷氣系統，請多見諒。'

6/10 Okay

Abraham Lun, Hong Kong

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Electric Fan with broken button will have electric shock
Stayed 1 night in Mar 2018
Response from NICK on 9 Apr 2018
Thank you for your reminding, sorry for your displeasure , we gonna fixed it ASAP.

8/10 Good

meiwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
便宜，下次有機會，會再入住
乾淨整潔 唯一冷氣出風口蠻大聲的
Response from NICK on 24 Feb 2018
謝謝你的支持，冷氣系統我們在嘗試改善中，感謝您的入住