Outdoor pool, pool loungers
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Reviews of The Huan Hotel Taichung

4 out of 5
The Huan Hotel Taichung
No.818, Sec. 3, Taiwan Blvd., Xitun Dist., Taichung

Reviews

8.8

Excellent

Rating 10 - Excellent. 104 out of 177 reviews" "
Rating 8 - Good. 44 out of 177 reviews" "
Rating 6 - Okay. 20 out of 177 reviews" "
Rating 4 - Poor. 2 out of 177 reviews" "
Rating 2 - Terrible. 7 out of 177 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

FANG YU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good for Business style
It’s more like a service appointment style place. The room it’s nice but it was a bit noisy and the breakfast was soso... not too many selections. The service and staffs are very nice. I will recommend this for a business trip.
Stayed 1 night in Oct 2020
Response from Sarah on 29 Oct 2020
Thank you for choosing The HUAN as your stay, and sharing these great words with us. We are very sorry about the noisy and breakfast and we will discuss and improve these questions . Sincerely hope to have a chance to serve you again.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice spacious modern room. Convenient to walk to various locations.
Stayed 1 night in Jan 2020
Response from Guest Service Manager - Joyce on 13 Jan 2020
Thank you for choosing The Huan Hotel for your stay. We appreciate your feedback. We sincerely hope will have the chance to serve you soon in the near furtuer. Have a good day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019
Response from Guest Service Manager - Joyce Chen on 1 Jan 2020
謝謝您選擇順天環匯酒店, 非常感謝您的留言與推薦, 誠摯的期盼能有再次為您服務的機會!

10/10 Excellent

T S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay
Arrived late in the evening, staff at car park and check-in were all very efficient and helpful. Pleasantly surprised to receive a room upgrade. The suite was spacious with a separate sofa area and an open kitchen area equipped with stove, microwave oven, utensils and crockery. The hotel is new so everything is nice and clean. There was a good spread for breakfast, although the positioning of the coffee area in one tight corner is rather unusual, causing some congestion during busy period. Overall, a very delightful stay.
Stayed 2 nights in Dec 2019
Response from Guest Service Manager - Joyce Chen on 26 Dec 2019
Thank you for choosing The Huan Hotel for your stay. We appreciate your feedback. We sincerely hope will have the chance to serve you soon in the near furtuer. Have a good day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend this hotel
The hotel room is extremely clean, spacious and comfortable. Excellent service.
Stayed 2 nights in Dec 2019
Response from Guest Service Manager - Joyce Chen on 23 Dec 2019
Thank you for choosing The Huan Hotel for your stay. We appreciate your feedback. We sincerely hope will have the chance to serve you soon in the near furtuer. Have a good day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019
Response from Guest Service Manager - Joyce Chen on 5 Dec 2019
謝謝您選擇順天環匯酒店, 非常感謝您的留言與推薦, 誠摯的期盼能有再次為您服務的機會!

8/10 Good

HIROFUMI

Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are friendly. Buffet breakfast taste good, just some more food options will be great.
Stayed 3 nights in Nov 2019
Response from Guest Service Manager - Joyce Chen on 21 Nov 2019
Thank you for choosing The Huan Hotel for your stay. We appreciate your feedback. We sincerely hope will have the chance to serve you soon in the near furtuer. Have a good day!

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel room is spacious, nicely designed and bed is comfortable. But check-in service is unprofessional, buffet breakfast is terrible.
Stayed 2 nights in Oct 2019
Response from Guest Service Manager - Joyce Chen on 21 Nov 2019
Thank you for staying at The Huan Hotel. We appreciate your feedback and comment. Your suggesstion is the power of improvement for us. We hope there will be a chance to serve you again in the furture. Have a nice day! Sincerely,

10/10 Excellent

Johnny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Guest Service Manager - Joyce Chen on 2 Oct 2019
Dear Johnny, Thank you for choosing The Huan Hotel for your stay. We appreciate your feedback. We sincerely hope will have the chance to serve you soon in the near furtuer. Have a good day!

10/10 Excellent

Per

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Response from Guest Service Manager - Joyce Chen on 11 Aug 2019
謝謝您選擇順天環匯酒店, 非常感謝您的留言與推薦, 誠摯的期盼能有再次為您服務的機會!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities are new and good, especially the swimming pool.
Stayed 1 night in May 2019
Response from Joyce Chen on 10 Jun 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Good property, but less than adequate service.
We drove to Taichung to checkout the Flora Exposition and decided to stay at this hotel because of its high user reviews. Overall, we were a bit disappointed with our stay, mostly because of the relatively poor services. While the property is brand spanking new, the rooms comfortable, there are better choices in Taichung at the same price level. Our disappointments were as follow: 1. While the hotel probably has less than 20 guests in total, we had to wait for the rooms to be ready for us to check-in. Granted, we arrived at 1:30pm, a bit early than the customary 3:00pm check-in time, but the hotel rooms were clearly unoccupied, and we were made to wait to enter our rooms. 2. We wanted to check out the very nice swimming pool and the night sky in the evening, but the pool area was closed at 9:30pm. When we arrived at 9:30pm, the doors were locked and no attendants were available. 3. The breakfast was adequate, but not spectacular (as compared to other hotels in Taichung). Coffee and tea need to be requested, not offered. While the property was nice and comfortable, but without the services, it would be hard for us to come back again.
Stayed 1 night in Apr 2019
Response from Sales and Marketing Manager-Sasha on 29 Apr 2019
Hi Peter, We're sorry you were unhappy for your stay , we'll work hard to fix the issue you experienced. Thanks for letting us know. Hope you will give us a chance to provide better service to you for your next visit to Taichung.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, great rooms. More of a long term stay place, but no room service. Great area.
Stayed 1 night in Apr 2019
Response from Sales and Marketing Manager- Sasha on 29 Apr 2019
Thank you for choosing The Huan Hotel for your hotel in Taichung, We are glad to hear your feedback, thanks for letting us know. We will continue making improvement and aim to provide better service. Hope to see you again at the Huan Hotel Taichung.

8/10 Good

Cho Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from Joyce Chen on 10 Jun 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing design and color rooms! Beautiful lobby area.
Stayed 1 night in Apr 2019
Response from Sales Team Sasha on 8 Apr 2019
Thank you for your precious feedback. We hope you had an enjoyable stay with us. We look forward seeing you soon at the Huan Hotel.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Mar 2019
Response from Sales Team - Sasha on 1 Apr 2019
Thank you for your comments! We look forward serving you soon in the near future.

8/10 Good

Tony Hsin Jen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room is very clean and spacious. It came with soft, comfy bathrobes and towels. The bedding is rough and could definitely be improved on. The hotel's rooftop pool and gym look great and have an amazing view. There's also a rooftop massage spa area that has to be booked *one week* in advance. The breakfast selection was disappointing though.
Stayed 2 nights in Feb 2019
Response from Sasha on 12 Feb 2019
Thank you for your precious feedback. Our team will definitely make improvement for our breakfast selection and bedding quality. We look forward for your next visit. Wish you a pleasant day!

2/10 Terrible

KUO

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
隔音很差，隔壁房吵，外面吵整晚，每天都一樣！ 糟透了
Stayed 2 nights in Apr 2024

10/10 Excellent

CHENG KUNG

Stayed 1 night in Sep 2023

2/10 Terrible

Chun Ju

Stayed 1 night in Aug 2023

6/10 Okay

Yahui

Stayed 1 night in Apr 2023

2/10 Terrible

Chung Lun

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2022

6/10 Okay

Yiling

Stayed 1 night in Dec 2022

10/10 Excellent

meihui

Stayed 1 night in Dec 2022

10/10 Excellent

NIEN CHUNG

Stayed 1 night in Nov 2022

10/10 Excellent

Fu

Stayed 2 nights in Oct 2022

10/10 Excellent

Chinghan

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Staff & service
一般般,只有新而已
還可以!我訂的是兩張單人床,都太小了,房間大配備少,最重要是浴缸熱水小的可憐,滿剛花了近一小時,還有電視的台數太少了,周邊環境吵雜,凌晨還有人在下面吵架,原來旁邊就是八大場所,這只有3星的水準!
Stayed 1 night in May 2022

10/10 Excellent

Tzu-Chung

Stayed 1 night in Apr 2022
Response from Jenny on 2 Jun 2022
親愛的貴賓 您好。 感謝您選擇入主台中順天環匯酒店並不吝分享您的住房體驗。 謝謝您對環匯酒店的喜愛與鼓勵，提供優質的貼心服務是每位成員的首要任務。 再次感謝您的支持與鼓勵，我們將更精進努力。期待您的再度光臨並有愉快美好的一天。

10/10 Excellent

LiChing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
可惜當天下雨☔️沒有辦法到21樓使用游泳設施，整體環境很好，早餐分流還有戴手套，外國人常住出差的人不少。
Stayed 1 night in Apr 2022
Response from Jenny on 2 Jun 2022
親愛的LiChing貴賓 您好 感謝您選擇入住台中順天環匯酒店並不吝分享您的住房體驗。 謝謝您對環匯酒店的喜愛與鼓勵，提供優質的貼心服務是每位成員的首要任務。 再次感謝您的支持與鼓勵，我們將更精進努力。期待您的再度光臨並有愉快美好的一天。

6/10 Okay

KAI HSIANG

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
交通噪音 隔音不良
不知道是隔音窗品質爛還是飯店安排房間位置太差，2F房間一早五點開始就超級吵，窗簾也沒隔音效果...... 跟飯店人員反映睡不好，讓我晚退房，退房還給我搞錯人，差點還給我超收退房費.....心情都差了
Stayed 1 night in Mar 2022
Response from Jenny on 24 Mar 2022
親愛的貴賓您好 感謝您選擇入住台中順天環匯酒店。 因飯店緊臨馬路及店家，車子及路人談話聲響較大，造成您住房和困擾在此向您致上歉意，也會儘快研擬改善，感謝您的寶貴意見，並祝福您有美好的一天。

6/10 Okay

TSENH

Stayed 1 night in Feb 2022

10/10 Excellent

shihwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021
Response from Jenny on 9 Feb 2022
親愛貴賓 您好。 感謝您選擇入住台中順天環匯酒店 謝謝您對環匯酒店的喜愛與鼓勵，提供優質的貼心服務是每位成員的首要任務。 再次感謝您的支持與鼓勵，我們將更精進努力。期待您的再度光臨並有愉快美好的一天。

10/10 Excellent

Yen hwa nancy

Stayed 1 night in Dec 2021

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
五星的價格一星的隔音
隔音超差，隔壁的女生尖叫，男生談話咳嗽都一清二楚，請飯店人員提醒後，接著聽到的是旁邊酒店的喧鬧聲，唱歌聲！因為廁所旁有一扇小陽台門是無法隔音的 雖然服務態度可以但整晚都沒辦法睡好
Stayed 1 night in Nov 2021
Response from Jenny on 2 Dec 2021
親愛的貴賓 您好 感謝您選擇入住台中順天環匯酒店並分享您的體驗。 因隔音設備不佳，造成您的困擾、在此向您致上深深的歉意。將儘速與相關部門研擬改善對策。 祝福您有愉快的一天。

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Jenny on 30 Sept 2021
親愛的貴賓： 感謝您選擇台中順天環匯酒店。 謝謝您的支持，我們將更精進努力，提供更完善的住宿環境與服務品質。 衷心期待您的再度蒞臨。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Jenny on 24 Sept 2021
親愛的貴賓： 感謝您選擇台中順天環匯酒店。 謝謝您的支持，我們將更精進努力，提供更完善的住宿環境與服務品質。 衷心期待您的再度蒞臨。

8/10 Good

CHEN-EN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from Jenny on 24 Sept 2021
親愛的貴賓： 感謝您選擇台中順天環匯酒店。 謝謝您的支持，我們將更精進努力，提供更完善的住宿環境與服務品質。 衷心期待您的再度蒞臨。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021
Response from Jenny on 9 Sept 2021
感謝您對台中順天環匯酒店的支持與愛護。 提供舒適的住宿環境是我們的責任與努力的方向！ 我們將更加努力，期待未來有機會再度歡迎您蒞臨，感受我們用心美好的服務！

10/10 Excellent

CHE-JUI

Stayed 1 night in Jul 2021
Response from Jenny on 20 Jul 2021
Dear CHE-JUI, 感謝您對台中順天環匯酒店極高的評價。 提供舒適的住宿環境是我們的責任與努力的方向！ 我們將更加努力，期待未來有機會再度歡迎您蒞臨，感受我們用心美好的服務！

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Sarah on 26 Mar 2021
感謝您對台中順天環匯酒店極高的評價。 提供舒適的住宿環境是我們的責任與努力的方向！ 我們將更加努力，期待未來有機會再度歡迎您蒞臨，感受我們用心美好的服務！

10/10 Excellent

CHIENAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
台中住宿的絕佳選擇
飯店整體的住宿體驗非常好 整體乾淨及簡潔，飯店位置也是絕佳 房間內整體相當舒適，方方面面的可以看得出來非常的用心 浴室及浴缸的設計更是令人驚豔，總體來說是值得再回訪的一間飯店。
Stayed 1 night in Jan 2021

10/10 Excellent

Shu-Yu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超喜歡順天環匯，完全是最愛的那種房間
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
喜房住宿
新婚喜房入住11樓半夜2點開始被隔壁笑聲吵醒，飯店處理後問題依舊，再次煩請飯店處理竟要求我們換房！氣到差點想報警！ 知道貴飯店隔音差，婚禮忙累還來這住喜房，只能自認運氣不好！ 4樓行政總統套房主衛浴排水有問題！浴缸無法放熱水！ 客廳大，文定儀式很加分！
Stayed 1 night in Dec 2020
Response from Jenny on 11 Dec 2020
感謝您對台中順天環匯酒店的支持與建議。 對於飯店客房隔音問題，與從業人員處理方式不當，造成您困擾實在非常抱歉。 4樓客房內的排水設施及熱水問題也請工務同仁立即前往處理排除。 感謝您的寶貴意見，我們將會更努力細心，提供更良善的服務。 期待您的再度蒞臨

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
環境整潔，設備新，住起來很舒適。
Stayed 1 night in Nov 2020
Response from Jenny on 30 Dec 2020
感謝您對台中順天環匯酒店極高的評價。 提供舒適的住宿環境是我們的責任與努力的方向！ 我們將更加努力，期待未來有機會再度歡迎您蒞臨，感受我們用心美好的服務！

10/10 Excellent

TINGYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Response from Jenny on 30 Dec 2020
感謝您對台中順天環匯酒店極高的評價。 提供舒適的住宿環境是我們的責任與努力的方向！ 我們將更加努力，期待未來有機會再度歡迎您蒞臨，感受我們用心美好的服務！

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from Sarah on 25 Nov 2020
感謝您對台中順天環匯酒店的支持與愛護。 提供舒適的住宿環境是我們的責任與努力的方向！ 我們將更加努力，期待未來有機會再度歡迎您蒞臨，感受我們用心美好的服務！

2/10 Terrible

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The room was clean and spacious as before.However, this was my second stay not my first and the front desk staff was impolite and inpatient. Room service was impolite as well, we asked for an extra bath towel and they replied “ Isnt there bath towels in the room?” I’m bringing up the first stay experience. Checked in time was 15:00, we arrived around 15:10. The front desk stuff said the room was not ready so we had some snacks and drinks at the lobby. Waited for 20-30mins but no staff approached us for any update of the room. So we went to the front desk and the staff said “oh room is ready”.... Two stays with some bad experiences, won’t recommend, there’s plenty of other outstanding hotels in Taichung
Stayed 1 night in Nov 2020
Response from Sarah on 25 Nov 2020
Thank you for letting us know your experience. We are very sorry for what you experienced at the Huan Hotel. We take every comment seriously, and would like to investigate the issues for improving our services. Would you mind to kindly provide your contact so that we can directly apologise and know more details about your stay by sending an email to HU_sales@the-huan.com? Thank you very much and we are looking forward to hearing from you soon.