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Reviews of Basecamp Tahoe City

3 out of 5
Basecamp Tahoe City
955 North Lake Blvd, P.O. Box 6328, Tahoe City, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 361 out of 605 reviews" "
Rating 8 - Good. 185 out of 605 reviews" "
Rating 6 - Okay. 37 out of 605 reviews" "
Rating 4 - Poor. 17 out of 605 reviews" "
Rating 2 - Terrible. 5 out of 605 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice laid back and quiet friendly place to stay in an otherwise busy place. very comfortable and nice lodgings at a very good rate.
Stayed 1 night in Apr 2024

8/10 Good

Omar

Liked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Mari, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Super cute cabin-like hotel.
Stayed 3 nights in Apr 2024

8/10 Good

Sharrin

Stayed 1 night in Apr 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rustic upgrade from a log cabin. Great service from the staff checking in and leaving (we left our cooler in the room and called back to have them hold it until returned at the end of the day). Beds were comfortable, Within 2-3 blocks there are multiple restaurants and cafes, easy walking distance. And good access to the lakefront trail that runs thru town.
Stayed 2 nights in Apr 2024
Response from Summer on 26 Apr 2024
We're truly grateful for your wonderful review and look forward to welcoming you back soon!

10/10 Excellent

laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Super cute, kids love it just the right size. Perfectly located in Tahoe city.
Stayed 1 night in Apr 2024

8/10 Good

Thong

Stayed 2 nights in Apr 2024

10/10 Excellent

Emily

Stayed 1 night in Apr 2024

10/10 Excellent

Noel

Stayed 1 night in Apr 2024

10/10 Excellent

J.E.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stat here. Clean, new room with proper A/C. Very friendly staff. Johnny at front desk always make sure to take care of us while we hang out at the lobby. Love the location too, walking distance to fine dining area.
Stayed 2 nights in Mar 2024

8/10 Good

Annie Castleberry

Comfortable and quiet place to stay with “Fish Camp” Theme/Decor. Delicious morning mocha coffee was available. Great location across the street from Safeway and CVS and walking distance to town to shops, restaurants in the lake. My only negative is the carpet needs replacing in the room.
Stayed 4 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
The best little secret on Lake Tahoe, a wonderful experience, awesome accommodations.
Stayed 1 night in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

LIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed here several times, easy parking, grocery is right across the street, restaurants around, and 15 min away from the ski resorts, very convenient. The air conditioner was noisy but I’ll just use earplugs.
Stayed 1 night in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Jan 2024

10/10 Excellent

Shashank

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay. It was perfect location for Granlibakken and visiting nearby spots.
Stayed 2 nights in Feb 2024

2/10 Terrible

Lori

Travelled with partner
Disliked: Property conditions & facilities
This property is old and antiquated the carpets were filthy no bedspread, just a wool blanket. The couches in the lobby which are pictured in the ad were very worn were probably nice in the 80’s. Our room wasn’t ready at 3:15 but a 4:00 o’clock check in time ,so she showed us a room and it smelled like they used cleaners to cover up what might have been in there the night before. I waited at the door threshold that was enough for me. My husband walked in and said it’s all right but I could tell he wasn’t OK with it. We were joining our family that was at North Shore and we had been at South Shore. Needless to say we did not stay we did not check in and paid $322 for no room , very unhappy. I have notified Expedia of the room quality but I just want people to know the property is so mis advertised. The pictures are either doctored up or taken 20 years ago in the summer time. Also be careful if you are compromised with walking the steps are all damaged concrete and you have steps and levels to get to the rooms the place is so hard to describe. I didn’t get a good feeling when we pulled up and no cars in the parking lot. We sat in our truck for a few minutes to decide if we wanted to see a room or not. Wish I would have never made the reservation at all.
Stayed 1 night in Feb 2024
Response from Summer on 18 Feb 2024
We sincerely apologize for the disappointment you experienced during your stay. Your feedback is invaluable to us, and we regret that the property did not meet your expectations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to regain your trust in the future.

10/10 Excellent

Raul

Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and rustic kind of throw-back
It’s an OK location. Could beef up the amenities by adding a hot tub.
Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Keila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Alexander

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good property to spend the night at.
Stayed 1 night in Jan 2024

8/10 Good

Aijer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed 2 night stay here. The room is comfy and clean. We played family board game in the lobby. But on the second night, the next door guests were fighting and screaming. We couldn’t sleep well and kids felt scared. We did call front desk in the middle of night and stopped the noises.
Stayed 2 nights in Jan 2024

10/10 Excellent

Rob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was terrible. On a night when it was 20 degrees outside the hotel room heater did not work. They were not around to help and when we brought this to their attention in the morning the front desk did not show any concern. For being in Tahoe and having no heat is terrible. Do not stay here!!!
Stayed 1 night in Dec 2023
Response from Summer on 10 Jan 2024
I'm truly sorry to hear about your experience with the heater during your stay. It's genuinely disappointing to learn that we fell short of your expectations, especially given the freezing temperatures in Tahoe.I apologize for the inconvenience you faced, and I want to assure you that your feedback is crucial for us to improve. Had we known about the issue sooner, we would have certainly taken immediate action to address it and make your stay more comfortable.I understand the importance of a functional heater, especially in such weather conditions. Your concerns are valid, and we appreciate you bringing them to our attention. Please accept our sincere apologies, and if there's anything we can do to make amends, please let us know.Thank you for sharing your experience, and we hope to have the opportunity to better serve you in the future.

8/10 Good

Sasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, cute lobby and fire pit area, clean comfortable rooms, would definitely recommend!
Stayed 1 night in Dec 2023
Response from Summer on 10 Jan 2024
Thanks a bunch for the awesome review! We're thrilled you enjoyed our hotel. Your recommendation means a lot, and we can't wait to welcome you back!

10/10 Excellent

Adhraa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Linda

Stayed 1 night in Dec 2023

10/10 Excellent

Roman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Jim

Liked: Cleanliness, staff & service
Really comfortable and inviting lobby for a motel, nice to hang out and grab a drink or watch tv. Only complaint I would have is the mattresses seem old and saggy, could stand to be replaced. Otherwise rooms are pretty updated and nice.
Stayed 2 nights in Dec 2023

10/10 Excellent

Ryon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In a word: charming. Basecamp was excellent for a brief stay in the mountains. Great staff, creative and funny decor, and overall very charming. Will stay there again sometime.
Stayed 3 nights in Dec 2023

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay and how the hotel was catered to skiiers/snowboarders. Would definitely recommend!
Stayed 3 nights in Dec 2023

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Great room with adorable decor! Lobby has a happy hour with beer and wine and outside fire pit. Across the street from Safeway and the lake. Easily walkable to restaurants. Less then 15 minute drive to palisades/alpine! I would love to stay here again!
Stayed 1 night in Dec 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Stayed 1 night in Nov 2023

10/10 Excellent

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Stay!
It was such a lovely stay! The hospitality was bar none. Micheal was such a great part of our stay over. He gave us a little history of Tahoe, great recommendations for nearby restaurants and was just so friendly. Would definitely recommend a stay here!
Stayed 1 night in Nov 2023

8/10 Good

Sophia

Travelled with partner
Liked: Amenities
Your reception staff are an absolute asset to your property! They were amazingly helpful!
Stayed 2 nights in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and fun amenities
Great location, easy check-in, great staff. Room was nice, clean and cute. My only suggestion is that it’s due for new carpet. The weather up there is cause for wear and tear.
Stayed 1 night in Oct 2023
Response from Summer on 1 Nov 2023
Thank you for your kind words and feedback!Your suggestion regarding the carpet is duly noted, and we appreciate your input. We understand that weather conditions can take a toll, and we will certainly consider it in our ongoing improvements.We look forward to welcoming you back in the future.

8/10 Good

Debra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Clean, sweet rooms with just the right amenities. Great location. Perfect for a quick Tahoe getaway.
Stayed 2 nights in Oct 2023
Response from Summer on 1 Nov 2023
Thank you for your kind review Debra! We hope to welcome you back soon!

10/10 Excellent

Casie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Tanner

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe of this place! Super friendly and clean. Great location with lots of walkable restaurants And great beers on tap right at the check in lodge! Great spot!
Stayed 1 night in Oct 2023
Response from summer on 1 Nov 2023
Hi Lisa! We're thrilled you love our vibe! Thank you for the positive feedback, we look forward to welcoming you again soon!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room good location. Loved our stay!
Stayed 2 nights in Sep 2023
Response from Summer on 30 Sept 2023
We're delighted to hear you had a great stay! Thank you for your kind words, and we look forward to welcoming you back soon.

8/10 Good

BRENT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking
Stayed on a Saturday night with our toddler, the hotel is very cute and has a great look. The lobby area fits perfectly with the name and location. Location is great as well. The room was on the small side but enough. It was carpeted throughout but being pet friendly and in an area known for snow and outdoors a non carpeted entry would have been better as the carpet was a bit gross feeling and there was a slight smell. Pillows were thin and the bed was a bit stiff but it worked for a night. The fire pit was great to roast s'mores.
Stayed 1 night in Sep 2023
Response from Summer on 30 Sept 2023
Thank you for sharing your experience with us! We're glad you enjoyed the hotel's ambiance, location, and the fire pit for s'mores. We appreciate your feedback about the room, and we'll take it into consideration for improvements. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

DAVID

Stayed 1 night in Sep 2023