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Reviews of Relaxing Wind

3.5 out of 5
Relaxing Wind
3rd Floor-Tower 3, SMDC Wind Residences, Tagaytay-Nasugbu Highway, Tagaytay, Cavite

Reviews

8.8

Excellent

Rating 10 - Excellent. 9 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 3 out of 18 reviews" "
Rating 4 - Poor. 0 out of 18 reviews" "
Rating 2 - Terrible. 0 out of 18 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Angelita

Stayed 1 night in Mar 2024

6/10 Okay

Divinia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The unit is very clean and well equipped with necessary appliances and kitchen and bathroom towels and soaps. The beddings and linens are clean and fresh. However, my niece and husband stayed in this unit while i stayed in Tower 4. When i tried to visit the room, the ground floor staff (Alexandra Almario) refused to let us in even though i showed the messages to me from the owner and told her that we're also guests. She kept on saying its the rules. Finally looked at their Rules. She was citing Rule #4, which says guests should be briefed about rules and regulations which did not occur. The guard who has better common sense and customer service called the unit coordinator who talked to Alexandra. All i can say is Tower 3's desk person , Alexandra, has an attitude and requires customer service training. I pride myself in having patience as a retired 69 grandma and retired toxicologist but this Alexandra is too much. Tower 3 may be losing return customers because of poor customer service.
Stayed 2 nights in Mar 2024
Response from Hazel on 24 Mar 2024
Hi ma’am. We are glad you liked the unit and enjoyed your stay. We sincerely apologize for that lobby incident with the receptionist. Rest assured we will inform the management about this. Thank you and stay safe!

6/10 Okay

brian

Liked: Staff & service, property conditions & facilities
The CR could use a proper deep cleaning
Stayed 2 nights in Dec 2023

6/10 Okay

SION

Stayed 1 night in Oct 2023
Response from Hazel on 1 Nov 2023
Hi Mr. Sion. May we know what went wrong with your stay so we can improve our service? As per our convo I thought everything was alright and we’ve met your demands. Thanks and stay safe!

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and the caretaker are really great. The place is safe and clean. There is a free futon mattress. The location is near the highway and there are convenient stores and restaurants nearby.
Stayed 1 night in Sep 2023
Response from Hazel on 1 Nov 2023
We are glad you enjoyed your stay. Thank you Ms Stephanie! We hope to hear from you again. Stay safe!

8/10 Good

Loida

Liked: Cleanliness
Place are convenient to restaurant and to go around.
Stayed 6 nights in Jul 2023
Response from Relaxing Wind on 6 Aug 2023
Thank you Ms Loida! We hope to host you again in the near future. Stay safe!

8/10 Good

Jov

Stayed 2 nights in Jun 2023
Response from Relaxing Wind on 5 Aug 2023
Thank you for staying with us Ms Jov. We are looking forward to hosting you again.

10/10 Excellent

charity

Travelled with partner
Liked: Staff & service, property conditions & facilities
Location~location~location! This place is so close to all of the great coffee shops and restaurants. Walking distances! Hazel’s place is very clean and has all of the amenities that we needed. Maybe just to add a few more coffee mugs (nothing biggie!) she was very responsive and so as her caretaker. We are definitely recommending this place. Also for restaurants, try Balay Dako and Bag of Beans.
Stayed 2 nights in Jun 2023
Response from Relaxing Wind, SMDC Tagaytay on 16 Jun 2023
Thank you so much for giving us an excellent review Ms Charity. We’re so glad you enjoyed your stay. We are looking forward to hosting you again in the near future. Again, thank you! Stay blessed! :)

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accessible to many restaurants, groceries. Well maintained club house. The room we booked is a bit old but clean. Nevertheless good for two day stay.
Stayed 2 nights in Apr 2023
Response from Relaxing Wind on 7 Jun 2023
Thank you for your review Mr. Jeffrey. Your feedback is important to us. Glad you enjoyed your stay. We hope to see you again. :)

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very
Stayed 1 night in Jan 2023
Response from Hazel on 26 Jan 2023
Thank you Ms. Tiffany! We'd love to see you again.

10/10 Excellent

Noemi, Mississauga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is very convenient and accessible to a lot of restaurants (Pizza Hut, Gerry’s Grill, Cabezeria etc), grocery (7-Eleven), shopping mall (Primark, Ayala Mall Serin, Fora etc) and attractions (Skyranch). It’s clean and complete with mini kitchen (fridge, stove, microwave, cooking utensils) it’s perfect for a 2 nights getaway
Response from Hazel on 6 Dec 2022
Thank you so much for your wonderful and detailed review Ms. Noemi! That was really nice of you. We are looking forward to hosting you again. :)

10/10 Excellent

raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022
Response from Hazel on 6 Dec 2022
Thank you for giving us a perfect score Mr. Raymond. Stay safe! :)

8/10 Good

Mansour

Stayed 2 nights in Sep 2022

8/10 Good

Mansour

Stayed 2 nights in Sep 2022
Response from Hazel on 6 Dec 2022
Thank you Mr. Mansour and for extending your stay. Stay safe! :)

10/10 Excellent

Almira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit feels so homey and Ate Nelly is very accommodating. Will book again soon.
Stayed 1 night in Aug 2022
Response from Hazel on 6 Dec 2022
Thank you for giving us a perfect score Ms. Almira. Looking forward to hosting you again. :)

10/10 Excellent

Trixia Nicole

Stayed 2 nights in Aug 2022
Response from Hazel on 6 Dec 2022
Thank you for giving us a perfect score Ms. Trixia. Looking forward to hosting you again. :)

10/10 Excellent

Gary

Comfortable and Relaxing
Excellent place to stay. Very clean and comfortable. The unit is well equipped with everything you need. The location is ideal with a range of restaurants within walking distance. There are two small malls and two supermarkets (SM and Robinsons) within a short walk. The building staff are very friendlt and the owner and caretaker of the unit are very helpful and quick to respond to any queries. We would stay here again for sure.
Stayed 3 nights in Sep 2021
Response from Hazel on 28 Sept 2021
Thank you so much for that wonderful review Mr. Gary! You and your wife were such a darling. I will always welcome you and your family to my home. Everything went smoothly. You were nice and very easy to host, and you have also kept my place neat and in order. What else can a host ask for? Again, thank you so much for choosing my place. Stay safe and blessed! :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for staycation
I love the place. It was elegant and complete utilities. Check in and out was really fast. Accomodating and the place was really clean. Will sure booked again.
Stayed 1 night in Mar 2021
Response from Hazel on 6 Dec 2022
Thank you so much for giving us a perfect score. We are glad your enjoyed your stay. Looking forward to hosting you again. :)