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Reviews of Anya Resort

4 out of 5
Anya Resort
Buenavista Hills Road, Barangay Mag-asawang Ilat, Tagaytay

Reviews

9.2

Wonderful

Rating 10 - Excellent. 44 out of 65 reviews" "
Rating 8 - Good. 17 out of 65 reviews" "
Rating 6 - Okay. 2 out of 65 reviews" "
Rating 4 - Poor. 1 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expected more
Food was so so yet super expensive. Was contacting hotel the day before check in and no answer. Massage was also overpriced at ₱2800 per person. Don't mind paying if it's really worth it but nothing special. Room was huge and clean.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean. Love the quietness of the area.

6/10 Okay

Chona

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was beautiful and well-maintained. Service was extremely slow and inattentive. They charged us for an extra person staying with us for 3 days even though they saw us every day at breakfast, just the 2 of us
Stayed 3 nights in Nov 2023

8/10 Good

Hiromi

Stayed 1 night in Nov 2023
Response from Mikel Arriet/General Manager on 25 Nov 2023
Great afternoon Valued Guest, Thank you very much for this review, hope to welcome you soon, kind regards,

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mikel Arriet/General Manager on 25 Nov 2023
Dear Valued Guest, Thank you very much for this review, I hope we can welcome you soon. kind regards,

8/10 Good

Leila

Liked: Cleanliness, staff & service, room comfort
Overated stars.
Service, food, staff friendliness were very good but attention to details not at par with other SLH member hotels. Manage your expecations .
Stayed 3 nights in Oct 2023
Response from Pau - Reservations on 15 Oct 2023
Great morning, Ms. Leila!It was a pleasure to have you at Anya Resort Tagaytay.We are glad to hear that our staff made your stay pleasant.Thank you for letting us know more about your experience. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.Once again, thank you very much for staying with us and looking forward to see you again soon.

10/10 Excellent

Alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023
Response from Pau Reservations on 15 Oct 2023
Great morning, Mr. Alvin!It was a pleasure to have you at Anya Resort Tagaytay.We are so glad to hear that you enjoyed your stay with us!Once again, thank you and we are looking forward to see you again soon.

10/10 Excellent

Cedric, irvine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, overall AAA Highly recommended!
Stayed 1 night in Feb 2023
Response from Mikel Arriet/General Manager on 11 Mar 2023
Dear Valued Guest, Thank you for your review and hope to welcome you soon.Kind regards,

10/10 Excellent

bart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort, good spa and restaurants
Stayed 1 night in Oct 2022
Response from Pau - Reservations on 15 Oct 2023
Great morning, Mr./Ms. Bart!It was a pleasure to have you at Anya Resort Tagaytay.We are glad to hear that our Niyama Wellness Centre and Restaurant staff made your stay pleasant.Once again, thank you us know about your experience and we are looking forward to welcome you home again soon!

10/10 Excellent

Dina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022
Response from Pau - Reservations on 15 Oct 2023
Great morning, Ms. Dina!It was a pleasure to have you at Anya Resort Tagaytay.Thank you for letting us know about your experience and we are looking forward to welcome you home again soon!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice getaway from the city
Stayed 1 night in Dec 2021
Response from Pau - Reservations on 15 Oct 2023
Great morning, Valued Guest!It was a pleasure to have you at Anya Resort Tagaytay.Thank you for letting us know about your experience and we are looking forward to welcome you home again soon!

8/10 Good

KUO TAI

Liked: Cleanliness, staff & service, room comfort
Nice place but can be better
Friendly staff, good food and environment few need improvement 1. Hot water pressure inconsistencies when shower 2. Pillow can be more supportive 3. Bath gel not really suitable for shower, too hard to wash it out.
Stayed 1 night in Jan 2021
Response from Mikel Arriet on 27 Jan 2021
Dear Valued Guest, Thank you very much for this review, we are glad you have a good stay with us and thank you for pointing out the matters that will make your stay better with us. Our engineering team is checking the water pressure system to see if there is any abnormality and correct it with celerity. We do have our pillow menu with a 6 different pillow choices, like memory foam, hypoallergenic, feathers, etc. to your disposition. I have noted on your preference bath gel as low foam content. Once again, thank you very much for sharing your comments with us and allow as to rectify if need it. kind regards, Mikel Arriet General Manager

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hospitality. Superb facilities
Stayed 1 night in Dec 2019
Response from Pau - Reservations on 15 Oct 2023
Great morning, Valued Guest!It was a pleasure to have you at Anya Resort Tagaytay.Thank you for letting us know about your experience and we are looking forward to welcome you home again soon!

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we like the most is there heated pool!!! The kids really enjoyed it!
Stayed 1 night in Nov 2019

10/10 Excellent

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Mikel Arriet on 1 Oct 2019
Dear Valued Guest, Thank you very much for your rating, Anya Team is very grateful and wish to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and beautiful resort. I was welcomed with a great comfort and lots of hospitality. Definitely want to come back again.
Stayed 1 night in Sep 2019
Response from Mikel Arriet on 1 Oct 2019
Dear Valued Guest, From Anya Resort Tagaytay team, I would like to thank you for taking the time to send us this review and rating. I wish to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Mikel on 27 Aug 2019
Dear Valued Guest, thank you very much for this rating. Hope to welcome you soon. Kind regards, Mikel Arriet General Manager

8/10 Good

alan, chicago

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
very quiet resort. good for relaxation. only thing missing is to add atleast small garden or park to walk around.
Stayed 1 night in Jul 2019
Response from Mikel on 27 Aug 2019
Dear Valued Guest, Thank you very much for this review, your comment regarding the garden is well noted. Hope to see you soon. Kind regards, Mikel Arriet General Manager

10/10 Excellent

JP, Quezon City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the hotels near the metro that you will definitely come back to.
Stayed 1 night in Jun 2019
Response from Mikel on 27 Aug 2019
Dear Valued Guest, Thank you very much for this review and rating, hope to welcome you soon, kind regards, Mikel Arriet General Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway in Tagaytay!
Anya was great! Very clean, modern rooms, super comfortable and spacious. Great breakfast buffet, great service overall. The one thing I would suggest is to upgrade their spa--it's ok, but could be more of an experience, especially in terms of the spa facilities.
Stayed 1 night in Jun 2019

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019
Response from Mikel Arriet on 20 Jun 2019
Dear Valued Guest, Thank you very much for sharing with us your rating, I wish to welcome you soon, Kind regards, Mikel Arriet

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is excellent!
Stayed 1 night in May 2019
Response from Mikel Arriet on 10 May 2019
Thank you very much for your rating and review, hope to welcome you soon. Kind Regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent customer service
Stayed 2 nights in Apr 2019
Response from Mikel on 3 May 2019
Thank you very much for your rating and comment, hope to welcome you soon. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Mikel Arriet on 1 Apr 2019
Dear Valued Guest, Thank you very much for the rating you gave us, hope to welcome you soon at Anya Resort Tagaytay. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Mikel Arriet on 4 Apr 2019
Dear Valued Guest, thank you very much for the rating. Hope to welcome you soon.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a warm welcome from the staff. They’re all efficient as well. The room is neat. Wifi connection is fast. Breakfast buffet has a good variety of choices. The resort is well secured. The only negative comment I must say is that we didn't get a pool view suite as described upon booking.
Stayed 1 night in Mar 2019
Response from Mikel Arriet on 4 Mar 2019
Dear Valued Guest, Thank you very much for your review and rating, I would like to apologize if we could not provide your requested suite, not all suites has pool view. I will be more than happy to assist you in your next visit, for the main time, have a wonderful day. Kind regards,

8/10 Good

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Mikel Arriet on 4 Mar 2019
Dear Gerard, Thank you very much for your rating, hope to welcome you soon. kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the experience at Anya Resort was exceptional. From the moment we checked in and were greated with a hot towel and a
Stayed 1 night in Feb 2019
Response from Mikel Arriet on 1 Apr 2019
Dear Valued Guest, Thank you very much for taking the time to write a review and rating us, I am glad to see you had overall a wonderful experience with us. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful, Well-Run Resort Close to Taal
My family and I had a very peaceful and relaxing 3-day stay at Anya. It's conveniently located relative to Tagaytay and Taal activities but is in a quiet, seemingly secluded area. Nice place. Staff are friendly and efficient. Good food at the three different restaurants.
Stayed 3 nights in Jan 2019
Response from Mikel Arriet on 4 Mar 2019
Dear Valued Guest, Thank you very much for such a wonderful review and rating. Hope to welcome you soon. Kind regards,

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Despite the inclement weather, which made getting from one area of the resort to another a bit cumbersome, and which brought the temperature of the heated pool down, the resort staff and management did everything within their power to make everyone’s stay enjoyable.
Stayed 3 nights in Dec 2018
Response from Mikel Arriet on 4 Mar 2019
Dear Teresita, Thank you very much for your review and rating, despite the inclement of the weather, I am glad to see you had a good stay with us. Hope to see you soon, have a wonderful day ahead. Kind regards,

2/10 Terrible

Verified traveller

Liked: Cleanliness, room comfort
We checked in at 2 and the were lines of people also checking in. They were so disorganised. We were finally able to check in when we came back at almost 5pm. Will not go back here anymore.
Stayed 1 night in Dec 2018
Response from Mikel Arriet on 4 Jan 2019
Dear Valued Guest, thank you very much to take time to send your review, and my apology if there was some short falls during your stay in Anya. I would like to inform you the standard check in time is 2 pm. Hope you can reconsider to come back, i will take care of your stay. Kind regards, Mikel Arriet-General Manager-Anya Resort Tagaytay

10/10 Excellent

Verified traveller

Liked: Staff & service
Great stafo
Stayed 3 nights in Dec 2018
Response from Mikel Arriet on 2 Jan 2019
Dear Valued Guest, thank you very much for your review. Hope to welcome you soon. Mikel Arriet-General Manager-Anya Resort Tagaytay

10/10 Excellent

Mark Joseph

I stayed here for two nights as part of my vacation. I am very happy with the five star service and the five star smiles. All the staff were friendly and wonderful. They even helped me get public transportation from the hotel. The whole place is beautiful, clean, and well maintained. My room was very spacious, wonderful, and had all the amenities I needed. I would definitely consider going back here if I have another chance to stay in Tagaytay
Stayed 2 nights in Nov 2018
Response from Mikel Arriet on 22 Nov 2018
Dear Valued Guest, Thank you very much for this 5 star review, it was our pleasure to welcome you home, and hope to see you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay!
We had a pleasant stay in Anya because of how relaxing it was. The room itself and the bathroom is very spacious and everyone was very accomodating. Overall, we had a very wonderful stay!
Stayed 1 night in Oct 2018
Response from Mikel Arriet on 3 Nov 2018
Dear Marilym, In behalf of Anya Resort Tagaytay team, i would like to thank you for this wonderful review, and hope to welcome you soon. Kind regards, Mikel Arriet-General Manager

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Experience
Fantastic place, my 2 kids loves it. My daughter likes the pool. We tried the barbeque dinner beside the pool. I am planning to book again on Dec 30th - Jan 1 if there are rooms available.
Stayed 1 night in Oct 2018
Response from Mikel Arriet on 26 Oct 2018
Dear Valued Guest, Thank you very much for your review, I am glad that your kids like Anya Resort Tagaytay, and for further bookings you can check the availability for December 30 to January 1 still we have suites available. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcome Home treat!
1.Took sometime for the Front Desk to process our check-in, despite my earlier request to have our 3 suites to be co-located in the same building. The Resident Manager himself who happened to be around, had to take over from the staff supposedly attending to us. 2. There is no compendium or brochure in each room to serve as guide for guests, particularly on who and where to call directly since the Operator takes a while to answer calls. It’s necessary to have info on restaurants and their menus so as ti give guests a good choice especially when there are children or family members who obviously would want to have their choice of food and drinks. 3. There are no emergency lights around the villas especially on pathways, making it very dangerous for guests to walk outside at night in certain areas. In our case, there were no lights outside Villa #6 (there were electrical problems that night) and it took sometime to restore the lights in that area. 4. On the other hand, the restaurant staff at the Grill were very helpful and accommodating during our dinner outdoors. Problem though is the ‘poor’ lighting in the area, even around where we sat, and we could have enjoyed our dinner more.
Stayed 1 night in Oct 2018
Response from Mikel Arriet on 19 Oct 2018
Dear Valued guest, thank you very much for your rating and i have noted your comment. Let me apologize for short-fall during checking in and noted your comments regarding emergency lights and the compendium in suite. thank you very much again for the review and hope to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Jojo, Hillsborough, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Resort property is impeccable. Staff, just excellent! Food...just outstanding!
Stayed 1 night in Oct 2018
Response from Mikel Arriet - General Manager on 12 Oct 2018
Dear Valued Guest, Thank you very much for sharing with us this review. and hope to welcome you soon. Kind regards,

4/10 Poor

kayle, Laguna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the system and the service of anya hotel is disappointing.
Stayed 1 night in Sep 2018
Response from Mikel Arriet - General Manager on 25 Oct 2018
Dear Valued Guest, I take with big sadness to see you did not have good experience in Anya for what i would like to apologize if there is been any shortfall during your stay. Hope to give us another opportunity to serve you an show Anya's service standards. Kind regards,

10/10 Excellent

NB, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Mikel Arriet on 5 Oct 2018
Dear NB, Thank you very much for your rating, hope to see you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Truly an excellent place to relax and give some quality time to your love ones. Staff are courteous and services are good. Will definitely be back w/ the whole family. Keep it up!
Stayed 2 nights in Sep 2018
Response from Mikel Arriet on 5 Oct 2018
Dear Valued Guest, In behalf of Anya Team, thank you very much for the wonderful review, hope to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

8/10 Good

josephine

Liked: Cleanliness, property conditions & facilities, room comfort
Anya Resort is a luxurious place to stay in tagaytay, the suite is impeccable, perfect place to relax. The kids enjoyed swimming in the heated outdoor pool and running in sprawling greens. However, we encountered a minor issue upon checking in--we arrived at 11.30am and the lifestyle specialist told us that due to high occupancy, room is not yet ready. this is totally understandable so we left the resort to eat out however upon returning at the standard check in time of 2pm, we have been informed that the suite is still not ready! we talked to the resort manager who quickly sorted the room availability. Overall, we enjoyed Anya and will come back to this place.
Stayed 1 night in Jul 2018
Response from Mikel Arriet on 10 Aug 2018
Dear Ms Josephine, Greeting from Anya Resort Tagaytay! Thank you very much for choosing Anya Resort Tagaytay as your weekend stay, I have noted your concern on the checking in, where I personally attended you. My apology on this matter and hope with incident will not deter to come and visit us again. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Mikel Arriet on 20 Jul 2018
Thank you very much for your rating, hope to see you again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply blown away
We were blown away by it’s beauty! Everything is in perfection. Very warm staff. The suite is eternal! Food is fantastic. Will definitely come back. Thank you Anya for giving us an experience to keep.
Stayed 1 night in May 2018
Response from Mikel Arriet on 20 Jul 2018
Thank you very much to share your experience, and hope to welcome you in your next visit. Kind regards, Mikel Arriet

10/10 Excellent

Emmeree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 Thumbs up to Anya Resort
My family really enjoyed our stay in this resort. From the moment we checked in up to the time we checked out, our lifetyle assistant and the rest of the resort’s staff ensured that we would have a relaxing time. The resort has only three restaurants and a selected food or dishes offered, but this is really not a problem since there are a variety of exceptional restaurants to choose in Tagaytay City. Most of all, my kids love the heated pool. This will definitely be at the top of our list whenever we feel like having a staycation in the area.
Stayed 2 nights in May 2018
Response from Mikel Arriet on 20 Jul 2018
Dear Emmeree, Thank you very much for your comment and hope to see you again. Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to unwind
It was an amazing experience. From the welcome drinks, to the quiet serenity of the resort, it became a very relaxing stay. The resort is looking cated away from the city, and as such it is a great retreat for relaxation and to unwind.
Response from Peter D'souza on 4 May 2018
Dear Guest, Warm greetings from your Home-Anya resort tagaytay, Thank you for taking time to give us your feedback and kind review, glad that you enjoyed our place and look forward to welcome you back soon. With my best regards, Peter

8/10 Good

Thomas, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Resort
From the time of arrival to departure, staff treated me very well. The resort is a wonderful quiet place to unwind and relax. Food is a little pricey but overall a great place. Would love for pool area to stay open longer. I recommend this resort and will return when time permits while in the Philippines.
Stayed 1 night in Mar 2018
Response from Peter D'souza on 4 Apr 2018
Dear Thomas, Warm greetings from your Home-Anya resort Tagaytay, Thank you for your kind review and feedback and look forward to welcome you back soon. Best regards, Peter

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel resort in Tagaytay
The place was impressive and our room was perfect. Food was great too! We had a perfect stay!
Response from Peter D'souza on 4 Apr 2018
Dear Guest, Warm greetings from your Home-Anya resort Tagaytay, Many thanks for your perfect score and looking forward to welcome you back in our little paradise. Best regards, Peter

8/10 Good

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 thumbs up!
Our room was a relaxing and luxurious escape. Modern and elegant. Breakfast was very good. Staff were very courteous and helpful.
Stayed 1 night in Feb 2018
Response from Peter D'souza on 4 Apr 2018
Dear Lucy, Warm greetings from your Home-Anya resort Tagaytay, Thank you for your kind feedback and review, look forward to welcome you back soon. Best regards, Peter

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Stay
Small intimate place to stay; not much to do but just unwind and relax.
Stayed 1 night in Feb 2018
Response from Peter D'souza on 4 Apr 2018
Dear Guest, Warm greetings from your Home-Anya resort Tagaytay, Many thanks for your your review and perfect score. wishing you best and look forward to welcome you back soon. Best regards, Peter