Property grounds

Reviews of Heritage Inn Hotel & Convention Centre Taber

3 out of 5
Heritage Inn Hotel & Convention Centre Taber
4830 46 Avenue, Hwy #3, Taber, AB

Reviews

7.4

Good

Rating 10 - Excellent. 75 out of 315 reviews" "
Rating 8 - Good. 124 out of 315 reviews" "
Rating 6 - Okay. 59 out of 315 reviews" "
Rating 4 - Poor. 39 out of 315 reviews" "
Rating 2 - Terrible. 18 out of 315 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Brooklyn

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

4/10 Poor

Prasanth

Disliked: Cleanliness, staff & service, property conditions & facilities
No fresh smell
Stayed 1 night in May 2024

10/10 Excellent

Ron, Bonnyville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a free breakfast with real food will definitely stay there again
Stayed 1 night in Apr 2024
Response from Heritage Inn Hotel Taber on 7 May 2024
Hi Ron, thank you for taking the time to leave us this excellent rating! We are so glad that you enjoyed your stay with us and hope that we can host you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

Doneal

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Heritage Inn Hotel Taber on 7 May 2024
Hi Doneal, thank you for leaving us this kind rating! We appreciate your feedback and hope we get to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

Malcolm

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay and the staff are friendly
Stayed 1 night in Apr 2024
Response from Heritage Inn Hotel Taber on 29 Apr 2024
Hi Malcolm, thank you for leaving us this great review! We are so happy to know that you always enjoy staying with us and that our staff make your visits even better. We hope to see you again soon for another wonderful experience! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

4/10 Poor

Laura

Stayed 1 night in Apr 2024
Response from Heritage Inn Hotel Taber on 13 May 2024
Hi Laura, thank you for leaving us this rating. We apologize for your experience at our hotel and that we missed the mark this time. We hope to see you again in the future for a better stay. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing breakfast selection and very friendly staffing!
Stayed 1 night in Apr 2024
Response from Heritage Inn Hotel Taber on 8 Apr 2024
Hi Janice, thank you so much for this great review! We are so happy to know that you enjoyed your breakfast at our hotel and that the staff were welcoming. We hope we get to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

6/10 Okay

Johan

Stayed 1 night in Apr 2024
Response from Heritage Inn Hotel Taber on 29 Apr 2024
Hi Johan, thank you for taking the time to leave us this review. We apologize our hotel missed the mark this time, but we hope we see you again in the future for an improved stay. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

6/10 Okay

Ronald, Bonnyville

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Very average dated hotel. Needs major update. Price ok
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 2 Apr 2024
Hi Ronald, thank you for leaving us a review. We appreciate your feedback and apologize that our hotel missed the mark. We have taken your comments into consideration and would like to invite you back in the future for an improved stay. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WIDE OPEN SPACES
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 1 Apr 2024
Hi William, thank you so much for leaving us a 5/5 rating. We are so glad to know that you had a great stay at our hotel and that you found the location spacious. We hope to see you again for another wonderful visit! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 1 Apr 2024
Hi Julie, thank you so much for leaving us a 4/5 rating! Customer service is our main priority, so we are thrilled to know that our staff made your visit even better. We hope to see you again in the future for another great experience! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

Murrae

The sauna is very nice to have.
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 1 Apr 2024
Hello Murrae, thank you so much for this great review. We are so glad that you enjoyed your stay at our hotel and that the sauna made your experience even better. We hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

10/10 Excellent

Susan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, clean, great staff. Restaurant on site has good menu with great prices.
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 25 Mar 2024
Hi Susan, thank you so much for leaving us a 5/5 review! We are so happy to know that you found our hotel clean and convenient, and had a great experience with our staff. Thank you for the kind feedback and for letting us know that you enjoyed our restaurant, too. We hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

4/10 Poor

Justin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty outdated facilities, not sure The heat even worked
Stayed 6 nights in Mar 2024
Response from Heritage Inn Hotel Taber on 19 Mar 2024
Hello Justin, thank you for taking the time to leave us a review with valuable feedback. We apologize that this was your experience at our hotel. We have taken your comments into consideration for future improvements, and have passed on your note about the heat to our maintenance team. We hope to see you again for a better stay. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

4/10 Poor

Steve

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Tired property, weak amenities. Service OK, but hotel needs a MAJOR renovation…. Or wrecking ball. Room was stifling hot without a heater being on. Couldn’t cool room without open window, but didn’t feel safe on ground level room and was too noisy to leave open. Fridge was not turned on, by the time we tried did and waited for it to do its job, our food went bad/smelled terrible. No hot tub / pool, and atrium closed so not even useable. We warned lounge we had a large group coming, but they only had one poor staffer working and ran her off her feet. Place is stuck in a time warp, unfortunately I have to stay in something more modern in the future.
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 18 Mar 2024
Hello Steve, thank you for taking the time to leave us this valuable feedback. We appreciate hearing about your stay, and apologize that this was your experience. We have passed on your comments about the room temperature and fridge to the maintenance team and the other notes to our higher management for future improvements. We hope we can welcome you back for a better visit. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

10/10 Excellent

Raschel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is awesome, staff are so friendly.
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 15 Mar 2024
Hi Raschel, thank you so much for this 5/5 review! We are so happy to know that you enjoyed your stay with us, and that the staff were friendly and welcoming. We hope to see you again for another wonderful visit. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

2/10 Terrible

Shaena

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities
Their website says pet friendly but they are actually only dog friendly.
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 15 Mar 2024
Hello Shaena, thank you for taking the time to write us a review. We apologize for the inconvenience, however, it states in our pre-stay email communication that only dogs are allowed at the hotel. We hope you understand, and that we'll see you in the future for a better experience. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

10/10 Excellent

Jerry

All was good
Stayed 1 night in Mar 2024
Response from Heritage Inn Hotel Taber on 14 Mar 2024
Hi Jerry, thank you so much for the 5/5 review. We are so happy to hear that you enjoyed your stay! We hope to see you again for another wonderful visit. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very short stay, but this was exactly what we needed. The staff were lovely.
Stayed 1 night in Mar 2024
Response from Heritage Inn Taber Staff on 11 Mar 2024
Thank you for the feedback and we are glad you enjoyed your stay with us and hope to see you again.

10/10 Excellent

Jonathan, Peace River

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and in a convenient location.
Stayed 2 nights in Feb 2024
Response from Heritage Inn Hotel Taber on 5 Mar 2024
Hi Jonathan, thank you so much for the 5/5 review! We are so happy that you enjoyed your stay, and that you found the hotel clean and convenient. We hope to see you again soon! Sincerely, Heritage Inn Hotel & Convention Centre Taber.

6/10 Okay

Ginnine

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is in need of updating and repair.
Stayed 2 nights in Feb 2024
Response from Heritage Inn Hotel Taber on 23 Feb 2024
Hello Ginnine, thank you for taking the time to review our hotel. We apologize that your stay with us did not meet expectations. We have taken your feedback about the condition of the hotel into consideration for future improvement. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
It was all I needed.
Stayed 2 nights in Feb 2024
Response from Heritage Inn Hotel & Convention Centre Taber on 21 Feb 2024
Hi Daniel, thank you for taking the time to write your review. We are so thrilled that you had a very positive experience at our hotel. Thank you for your feedback - we look forward to welcoming you to another great stay in the future. Sincerely,

4/10 Poor

Randy

Travelled with family
Loud can hear everything in hallway and other rooms
Stayed 1 night in Feb 2024
Response from Heritage Inn Hotel Taber on 23 Feb 2024
Hello Randy, thank you for leaving us a review about your time at our hotel. We truly apologize that your stay was a negative one. We appreciate your feedback about the noise in the hallway and rooms. We have taken it into consideration and have already taken steps to improve this issue. We hope to see you again in the future so that we can provide a much improved experience. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

4/10 Poor

Chad

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very dated. First room had no water in the bathroom. Second room bathroom had water damage and bathtub was peeling and needs repair.
Stayed 1 night in Feb 2024
Response from Heritage Inn Hotel Taber on 23 Feb 2024
Hello Chad, thank you for leaving us a review and valuable feedback. We truly apologize that your stay was a negative one. We have taken your comments about the condition of the hotel into consideration and have passed them onto our maintenance team. We hope to see you again in the future so that we can provide a much improved experience. Sincerely, Heritage Inn Hotel & Convention Centre Taber.

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Price and quality of the room was okay based on the age of the facilities.
Stayed 1 night in Jan 2024
Response from Heritage Inn Taber on 30 Jan 2024
Hi Charles,We appreciate your feedback on the price and room quality. Our commitment to providing value for our guests is a priority, and we'll continue to enhance the guest experience. Thank you for choosing us, and we hope to welcome you back for another stay in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

Jonathan, Peace River

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and the room was very tidy. Very quiet location.
Stayed 2 nights in Jan 2024
Response from Heritage Inn Taber on 26 Jan 2024
Hi Jonathan,Thank you for your for sharing this review and feedback! We're happy to hear that you experienced friendly staff, a tidy room, and appreciated the quiet location. We look forward to welcoming you back for another enjoyable stay during your next visit to Taber.Sincerely,Heritage Inn Hotel & Convention Centre Taber

6/10 Okay

Diane, Ponoka

Disliked: Staff & service
We didn’t like the fact there was no hot tub and the rooms were not made up so you had to ask at the desk to get more things like shampoo and coffee.
Stayed 3 nights in Dec 2023
Response from Heritage Inn Taber on 26 Jan 2024
Hi Diane,Thank you for sharing this rating and feedback with us. Your comments are valuable, and we hope to have the opportunity to better meet your expectations on your next visit.Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay.
Stayed 1 night in Jan 2024
Response from Heritage Inn Taber on 26 Jan 2024
Hi William,We're thrilled to hear that you had a positive experience at our hotel. Providing a good place to stay is our top priority, and we look forward to welcoming you back for another enjoyable visit. Thank you for your feedback!Sincerely,Heritage Inn Hotel & Convention Centre Taber

6/10 Okay

Bill

Stayed 1 night in Dec 2023
Response from Heritage Inn Taber on 19 Jan 2024
Hi Bill,Thank you for sharing this rating. We hope to have the opportunity to welcome you back for an improved experience during your next visit to Taber. Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Accomadating to our needs
Stayed 4 nights in Jan 2024
Response from Heritage Inn Taber on 18 Jan 2024
Hi Donna,We're delighted to hear that you found our staff friendly and accommodating to your needs during your stay. Providing excellent service is our top priority, and we appreciate your positive feedback.Sincerely,Heritage Inn Hotel & Convention Centre Taber

6/10 Okay

Vasile

Business traveller
Not bad,people at thd front desk are not very friendly.
Stayed 2 nights in Jan 2024
Response from Heritage Inn Taber on 8 Jan 2024
Hi Vasile,Thank you for sharing your feedback, and we apologize for any impression of unfriendliness at the front desk. We take guest satisfaction seriously and will address this with our team to ensure a more welcoming experience. We appreciate your input and hope to have the opportunity to provide you with a better stay in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber

2/10 Terrible

Peter

Stayed 1 night in Jan 2024
Response from Heritage Inn Taber on 26 Jan 2024
Hi Peter,Thank you for sharing this rating. We are sorry to hear that we missed the mark. We hope to have the opportunity to welcome you back for an improved experience during your next visit to Taber.Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

gordon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Heritage Inn Taber on 3 Jan 2024
Hi Gordon,Thank you for sharing this great rating. We are thrilled to hear you had an enjoyable stay, and we hope to welcome you back again.Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

Noreen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly and helpful staff. Large room and very comfortable.
Stayed 1 night in Dec 2023
Response from Heritage Inn Taber on 1 Feb 2024
Hi Noreen,Thank you for your kind words. We're thrilled to hear that you enjoyed your stay. Providing exceptional service and comfort for our guests is our priority, and we look forward to welcoming you back for another excellent experience.Sincerely,Heritage Inn Hotel & Convention Centre Taber

8/10 Good

John, Humboldt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heritage Inn Taber on 3 Jan 2024
Hi John,We are happy to hear you had an enjoyable stay. We appreciate you sharing this rating, and we hope to have the opportunity to host you again in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber

6/10 Okay

Wyatt

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023
Response from Heritage Inn Taber on 22 Dec 2023
Hi Wyatt,Thank you for sharing this rating. We appreciate you choosing our hotel during your visit to Taber, and we hope to welcome you back for an improved experience.Sincerely,Heritage Inn Hotel & Convention Centre Taber

6/10 Okay

MJ

Business traveller
Liked: Cleanliness
Unbearable
A short one night stay only, I did not enjoy it very much.
Stayed 1 night in Dec 2023
Response from Heritage Inn Taber on 12 Dec 2023
Hi MJ,We're sorry to hear that your short stay with us was not enjoyable, and we apologize for any discomfort you experienced. We value your feedback and hope to have the opportunity to welcome you back for an improved experience during your next visit to Taber.Sincerely,Heritage Inn Hotel & Convention Centre Taber

2/10 Terrible

John

Stayed 1 night in Nov 2023
Response from Heritage Inn Taber on 22 Dec 2023
Hi John,We are sorry we missed the mark and you did not have an enjoyable stay. Thank you for sharing this feedback with us, and we hope to have the opportunity to welcome you back for an improved experience in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an older property but it is clean, comfortable beds and great water pressure in the shower.
Stayed 1 night in Nov 2023
Response from Heritage Inn Taber on 27 Nov 2023
Hi Jenny,Thank you for sharing your experience! We appreciate your recognition of our efforts to maintain cleanliness and provide comfortable beds. We look forward to welcoming you back for another comfortable stay.Sincerely,Heritage Inn Hotel & Convention Centre Taber

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Heritage Inn Hotel & Convention Centre Taber on 3 Nov 2023
Hi Mark,Thank you for sharing this rating. We are happy to hear you had an enjoyable stay, and we appreciate you choosing our hotel during your visit to Taber.Sincerely,Heritage Inn Hotel & Convention Centre Taber

6/10 Okay

Jeannette

Too confusing to get around.
Stayed 1 night in Oct 2023
Response from Heritage Inn Taber on 1 Nov 2023
Hi Jeannette,We apologize for any confusion you experienced while navigating our hotel. We appreciate your feedback and will work on improving our signage and layout to make it more straightforward for our guests in the future. We hope you'll give us another chance to provide you with a better experience on your next visit.Sincerely,Heritage Inn Hotel & Convention Centre Taber

6/10 Okay

Brentworth

Stayed 2 nights in Oct 2023
Response from Heritage Inn Taber on 1 Nov 2023
Hi Brentworth,Thank you for sharing this rating. We hope to have the opportunity to welcome you back for an excellent overall stay in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber

8/10 Good

Bev

Travelled with partner, Travelled with group
Liked: Staff & service, amenities
We enjoyed our stay
Stayed 1 night in Oct 2023
Response from Heritage Inn Taber on 25 Oct 2023
Hi Bev,We're delighted to hear that you enjoyed your stay at our hotel. Your satisfaction is our top priority, and we look forward to providing you with another excellent experience on your next visit. Thank you for choosing us for your accommodation needs.Sincerely,Heritage Inn Hotel & Convention Centre Taber

8/10 Good

Charles

Travelled with partner
Liked: Staff & service
Locattion
Stayed 1 night in Oct 2023
Response from Heritage Inn Taber on 25 Oct 2023
Hi Charles,Thank you for sharing this review. We are happy to hear you found our location to be convenient. We appreciate you choosing our hotel during your visit to Taber, and we hope to welcome you back again.Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

David

Travelled with partner
Clean and quiet. Very friendly staff
Stayed 1 night in Oct 2023
Response from Heritage Inn Taber on 25 Oct 2023
Hi David,We're delighted to hear that you found our hotel clean and quiet. Our staff takes great pride in providing top-notch service, and your positive comments are greatly appreciated. We hope to welcome you back for another enjoyable visit in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent- have nothing bad to say
Stayed 1 night in Oct 2023
Response from Heritage Inn Taber on 25 Oct 2023
Hi Grace,Thank you! We're thrilled to hear about your excellent experience, and we sincerely appreciate your positive feedback. We strive to provide exceptional service and aim to exceed our guests' expectations. We look forward to welcoming you back for another outstanding stay in the future.Sincerely,Heritage Inn Hotel & Convention Centre Taber

4/10 Poor

Julia

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room heater's did not work
Stayed 2 nights in Oct 2023
Response from Heritage Inn Taber on 12 Oct 2023
Hi Julia,We are sorry to hear your room heater was not working properly. We will have our maintenance team investigate this promptly. Thank you for bringing this to our attention!Sincerely,Heritage Inn Hotel & Convention Centre Taber

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Heritage Inn Taber on 12 Oct 2023
Dear Guest,Thank you very much for sharing this great rating!Sincerely,Heritage Inn Hotel & Convention Centre Taber

10/10 Excellent

Wendy, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Heritage Inn Taber on 19 Sept 2023
Hi Wendy,We appreciate you sharing this great rating! It's great to hear you enjoyed your stay. Thank you for staying with us during your visit to Taber.Sincerely,Heritage Inn Hotel & Convention Centre Taber

2/10 Terrible

Cam

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shame of what this hotel has become. Worst sleep ever. No AC. Place is a dump
Stayed 1 night in Sep 2023
Response from Heritage Inn Taber on 12 Oct 2023
Hi Cam,We are sorry to hear you had an unsatisfactory stay. Your feedback is important to us, and we will be sharing your comments with our team to see where improvements can be made.Sincerely,Heritage Inn Hotel & Convention Centre Taber