Hotel Dekat Symphony Hall

"Charming hotel, great location, comfy rooms, and lovely staff. Will certainly return next time I'm in the area."

"The staff is very helpful and courteous! Loved the complimentary water at check-in, checkout, and also in the fitness room. The fitness room is exceptional. Free weights, weight machines, Pelotons, quality treadmills, etc."

"Great location!"

"Great experience made better by the lovely staff working at the hotel. Highly recommend"

"The free breakfast for the four of us was a bargain. The omelets were excellent."

"Delivered our room service breakfast to another room and we were charged for it (more than $50) Food options limited at both restaurants and room service Loud celebrations in lobby with kids (world cup & foosball). Lots of visiting teenage athletes (Harvard etc) and crowds. Expensive for quality now (run down) but good location for walking, Uber to Mass General. Room quiet. Signs of ? Recent flood with big fans in hallway"

"Great staff, very accommodating. Room was clean and breakfast was average."

"Telephone in room did not work."

"Hospitality when someone arrived with lots og luggage in a cold weather/raining. No one there to assist atleast to open the door. I booked a room on 15 and 16 march and thein on 22 march 2024 which included breafast but was charged separately"

"Very nice hotel. Staff was terrific. Paperback Restaurant very good."

"Our stay was impacted by several service and facility issues. First, the housekeeping service level was not satisfactory. On our second day, our room was not serviced until around 4:30 PM. There were recurring shortages of basic room supplies, including paper cups and facial tissues. To make matters worse, my hair wrap, which had a faint pink color, was mistakenly taken away by housekeeping along with the hotel towels and was never found. There was a constant shortage of hot water for tea in...

"None"

"Didn’t clean rooms"

"One of the best hotels I’ve stayed in. Everything about it was great. Shout out to the staff who were all very helpful. Also nice restaurant on the premises. Will definitely return."

"East access. Helpful staff."

"Excellent location, luxurious but small rooms. Helpful staff and great coffee bar in lobby."

"Good stay"

"Ned could be a bit more comfortable but overall it’s a really great hotel. Cool vibe and easy stay."

"Hi we've contacted you several times by message and phone but you've not given us the courtesy of a response. Hoping that you read your reviews and decide to come back to us."