Dear Zenaida,Thank you for your review of YHA Sydney Central.We are happy to hear that the location was convenient for pick up for your Blue Mountains escape.Please visit again soon.Thanks,WillAssistant Manager

Dear Yuanfei,Thank you for taking the time to review YHA Sydney Central. The location of the property is a massive bonus for us, as it's great for guests to enjoy everything about the city with easy access to many areas.We appreciate you highlighting that an inner-city backpackers can be quite noisy. This is often part of the experience you get when staying in the middle of such a large city. We do hope you can stay with us again soon.Regards,WillAssistant Manager

Dear Axel,Thank you so much for your positive review of YHA Sydney Central. We are super happy that you enjoyed the location of the property and the cleanliness, which is something we pride ourselves on. We do hope you can stay with us again soon.Regards,WillAssistant Manager

Dear Brett,Thank you for your review of YHA Sydney Central. Sorry to hear that you were disturbed by our housekeeping team talking outside your room. Staff will be spoken to about respecting guests and ensuring they have a comfortable stay.Thank you for highlighting that our housekeepers must enter rooms to clean them for the next guest who stays. This is a vital part of our operations and something we will continue to do to keep up our high standards, however, thank you for your concern.Best Regards,WillAssistant ManagerAssistant Manager

Dear Garry,Thank you for taking the time to give YHA Sydney Central such a positive review.We are happy to hear that you enjoyed your stay and that our wonderful staff made the experience even better.Please visit again soon.Regards,WillAssistant Manager

Dear Cindy,Thank you for sharing your feedback on your stay at YHA Sydney Central. It's great to hear that you found the location fantastic and the bed comfortable. However, I completely understand your disappointment regarding the cleanliness of the ensuite room, especially given the price you paid for your stay.We are extremely sorry that the room was not properly cleaned before your arrival. This matter has been quickly escalated to our housekeeping team to ensure that our high standards are constantly met, and we are doing thorough inspections of the rooms.I hope your next stay at YHA Sydney Central is a more pleasant experience, with a clean and well-maintained room, as you deserve.Kind Regards,WillAssistant Manager

Dear Carlos,Thank you for taking the time to review YHA Sydney Central.We trust you had an enjoyable experience and hope to see you again soon!Yours Sincerely,WillAssistant Manager

Dear Pingzhou,Thank you for taking the time to review YHA Sydney Central. We are happy to hear that you enjoyed your stay with us and that it met your needs and expectations.We do hope you can visit again soon!Best Regards,WillAssistant Manager

Dear Aaron,Thank you for your valuable feedback, it is our most important tool to continue improving our guest experience.Please accept our sincerest apologies for your experience being tainted by a breakdown in our housekeeping system. This does not reflect the standard we usually keep, and your feedback here has helped us rectify what happened that day.We hope you can trust us to provide a better service to you next time and please be aware we have a 24-hour team here who are happy to address any concerns brought to our attention. For future reference, please ensure you present yourself to reception at the time, so that we can rectify the situation on the spot.Thank you again for taking the time to provide this review for YHA Sydney Central.Sincerely,Will - Assistant Manager