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Reviews of Veriu Central

4.5 out of 5
Veriu Central
75 Wentworth Avenue, Sydney, NSW

Reviews

8.2

Very good

Rating 10 - Excellent. 398 out of 1000 reviews" "
Rating 8 - Good. 381 out of 1000 reviews" "
Rating 6 - Okay. 128 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 28 out of 1000 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ajaybir

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience
Stayed 2 nights in Apr 2024
Response from Veriu on 3 May 2024
Hi Ajaybir, We are so glad to hear you enjoyed your stay with us. Thank you for sharing your feedback. We hope to see you again soon Warm regards, Veriu Central team

4/10 Poor

Stuart

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The lift continually broke down, forcing guests up and down 4 flights of stairs with luggage. Wifi isn’t strong enough to work in half of the building. My toiletries bag was ‘knocked over’ with stuff left everywhere. Look elsewhere for something resembling a functioning hotel
Stayed 3 nights in Apr 2024
Response from Team Veriu on 28 Apr 2024
Thank you so much for your honest feedback.It is very sad that we could not meet your expectation. I will forward to your message to our housekeeping and maintenance managerWe are very sorry for the inconvenience.Kind Regards

6/10 Okay

Leslee, Palm Coast

Travelled with group
Not for a ‘bougie’ experience. Eccentric and a little scheezy, but ok and different. Interesting location, but don’t think I would stay there again. It was ok, hipster, meh.
Stayed 2 nights in Mar 2024
Response from Veriu on 2 May 2024
Hi Leslee, Thank you for taking the time to share your feedback. It is with regret to find that we have not lived up to your every expectation. We hope you will be willing to give us another chance. Kind regards, Veriu Central

10/10 Excellent

Aly

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, much quieter than i expected given the location and great location. Close to everything.
Stayed 2 nights in Apr 2024
Response from Leyda on 22 Apr 2024
Hi Ali,We are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu

6/10 Okay

Kaitlin

Liked: Cleanliness
The bed was comfortable and the room felt generally clean the main room could do with a paper waste bin and the drains had a bit of a smell to them but my overall stay was nice
Stayed 13 nights in Apr 2024
Response from Veriu on 20 Apr 2024
Hi Kaitlin, We appreciate you taking the time to share your feedback. We are so happy to hear that the bed was comfortable and the room was clean. We hope to see you again in future. Warm regards, Veriu Central Team

6/10 Okay

Tiffany

Travelled with group
Liked: Cleanliness, property conditions & facilities
Overall, the stay was nice, staff were helpful with our room. Walkable to multiple places but terrible for parking. There is no actual parking with hotel, but at parking garage near by. They charged $40 per day, which is alright but over the weekend the garage charges $15 per day, but because we didn’t move the vehicle on the weekend we were still charged the $40. Just beware if staying at this hotel with a car.
Stayed 3 nights in Apr 2024
Response from Leyda on 16 Apr 2024
Hi, We appreciate you taking the time to share your experience staying with us at Veriu Central. It is with regret to find that we have not met every expectation during your stay with us. We pride ourselves on delivering a positive experience and sharing true hospitality. Therefore, we sincerely apologize that the information given on check in was not explain properly . this parking that we validate just 24hrs, they have they own prices and for future booking you are welcome to pay direct with them if you would like and rest assured that your feedback will be used towards bettering our overall service and we hope to see you back at Veriu CentralRegardsTeam Veriu

8/10 Good

nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms and foyer are nicely renovated. Elevator wasn’t working when I arrived but they had it back up and running quickly. Bed sheet was slightly stained. Overall the hotel was nice, and fine for a short stay.
Stayed 2 nights in Apr 2024
Response from leyda on 6 Apr 2024
Hi David,We are glad your experience at Veriu Central overall was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu

8/10 Good

Marie

Liked: Cleanliness
Whilst our room was very comfortable and the location perfect for our upcoming event, the lift was not working and managing the stairs with luggage was not ideal
Stayed 1 night in Mar 2024
Response from Leyda on 6 Apr 2024
Hi MarieWe are glad your experience at Veriu Central overall was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed 2 nights at Veriu. The rooms are small but well appointed and the bathroom was light and functional. The foyer area has a nice ambience and the staff were as friendly and accomodating as I’ve come across.
Stayed 2 nights in Mar 2024
Response from Veriu on 24 Mar 2024
Hi,We are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam veriu

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Team Veriu on 4 Apr 2024
Thank you for taking the time to review your stay.

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were nice
Stayed 1 night in Mar 2024
Response from Veriu on 17 Mar 2024
Hi,We are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam veriu

10/10 Excellent

Jacob, Mawson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and stylish hotel. Always enjoy staying here. Only improvement is improving shower pressure and bathroom ventilation
Stayed 3 nights in Mar 2024
Response from leyda on 8 Mar 2024
Hi Jacob, We are glad your experience at Veriu Central was positive overall , thanks for the suggestion regarding of the pressure of the shower , we will add that to the maintenance team. Look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Team Veriu on 4 Apr 2024
Thank you for taking the time to review your stay.

10/10 Excellent

Antony

The Veriu has a certain vibrant and friendly charm about it, brimming with positivity for those who stay do so because it offers a certain ambiance which cannot be matched elsewhere. I’ll most certainly miss the pleasant exchanges each day, all the staff were very friendly and courteous. The hotel is situated close to both Central and Museum train stations and surrounded by many eateries which proffer a selection of multicultural cuisines. Highly recommended.
Stayed 22 nights in Jan 2024
Response from Veriu on 23 Feb 2024
Hi Antony, We appreciate you taking the time to share your feedback and are so happy to hear that you enjoyed your stay with us. Its great to hear that our team was so friendly. We hope to see you again in the near future. Warm regards, Veriu Central Team

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION
Stayed 4 nights in Jan 2024
Response from Veriu on 4 Feb 2024
Hi B,We are glad your experience at Veriu central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam Veriu

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Team Veriu Central on 5 Feb 2024
Hi Tania, we are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regards Team veriu

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Outcome Excellent Service
I was not happy with my room, in particular the bathroom. I had booked a Queen Room but was happy with the very small bathroom. I spoke with a sraa member Bailey who immediately arranged another room. This was a great outcome and i enjoyed my stay.
Stayed 4 nights in Jan 2024
Response from Veriu on 31 Jan 2024
Hi William, Thank you for taking the time to share your feedback. It is with regret to find that we were not able to meet your every expectation. However, we are so happy to hear that we were able to help and that you enjoyed your stay.We hope to see you again soon Warm regards, Veriu Central Team

8/10 Good

CAROLYN

Business traveller
This hotel is in an excellent location, very close to all transport. Quiet hotel, great reception staff. Great rooms. I always stay here when I’m in Sydney.
Stayed 6 nights in Jan 2024
Response from Veriu on 31 Jan 2024
Hi Carolyn, Thank you for taking the time to share your feedback. We are so happy to hear you enjoyed your stay and that the team was great. We look forward to seeing you again soon Warm regards, Veriu Central Team

10/10 Excellent

benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Team Veriu Central on 5 Feb 2024
Hi Benny, we are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regards Team Veriu

4/10 Poor

Angelo

Travelled with partner
Disliked: Amenities
Poor maintenance and upkeep
Stayed 4 nights in Jan 2024
Response from Veriu on 31 Jan 2024
Hi Angelo, We appreciate you sharing your feedback. It is with regret to find that we have not met your every expectation. If there is something that we could do to help improve we would love to hear from you. We hope you will be willing to give us a chance to do better in futureWarm regards, Veriu Central Team

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable accommodation near Central.
Stayed 1 night in Jan 2024
Response from Veriu on 27 Jan 2024
Hi Geoffrey, Thank you for taking the time to share your feedback. We are happy to hear that your enjoyed your stay and our central location. We look forward to seeing you again in futureWarm regards, Veriu Central Team

8/10 Good

Stefanus Evan, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Veriu on 27 Jan 2024
HiWe are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regard Team veriu

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Stayed 16 nights in Dec 2023
Response from Team Veriu Central on 5 Feb 2024
Hi Patrick,Thank you for taking the time to share your feedback.Warm regards,

8/10 Good

Kasper

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A shame that the lift wasn’t working properly otherwise a nice place to stay to explore Sydney.
Stayed 3 nights in Jan 2024
Response from Veriu on 21 Jan 2024
Hi Kasper, Thank you for sharing your feedback about your stay with us. We sincerely apologise for the issues with the lift. We are happy to inform you that we will be getting an upgraded lift in the near future. We are glad you enjoyed the rest of your stay.We hope to welcome you back in the futureWarm regards, Veriu Central Team

8/10 Good

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Veriu on 27 Jan 2024
Hi Elsa,We are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regard Team veriu

8/10 Good

Ramona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient & Comfortable
Appreciated the early check-in just after 12 as it rained that day. Gave me time to freshen up and have a comfortable change. The room size is decent for a solo traveller. The bed is comfy but a tad high for a shirt person like me. Otherwise it was clean and met my basic needs. Convenient to central Sydney.
Stayed 2 nights in Jan 2024
Response from Veriu on 21 Jan 2024
Hi Romona, We appreciate you taking the time to share your feedback. We are happy to hear you enjoyed your stay with us and we look forward to seeing you in future. Warm regards, Veriu Central Team

6/10 Okay

Amy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The shower was full of little bugs (still alive), shower still had hair on the wall and the bar fridge was so loud it kept me awake. Bed was comfy though...
Stayed 3 nights in Jan 2024
Response from Veriu on 21 Jan 2024
Hi Amy, Thank you for taking the time to share your feedback. When it comes to cleanliness, there is no excuse for anything less than excellence in standards. Our housekeeping team at Veriu Central takes personal pride in delivering a high standard. However, I accept that we do not always get it right and your feedback helps us to continually improve.We are happy to hear that the bed was comfyWe hope you will be willing to give us a chance to do better in future. Warm regards, Veriu Central Team

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Veriu on 27 Jan 2024
Hi AmyWe are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regard Team veriu

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Only issue is there isn’t any drawers, and limited hanging space for clothes.
Stayed 4 nights in Jan 2024
Response from Veriu on 17 Jan 2024
Hi,We are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam veriu

10/10 Excellent

Jack

Stayed 4 nights in Jan 2024
Response from Veriu on 27 Jan 2024
Hi JackWe are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regard Team veriu

8/10 Good

Frederic

Travelled with family
Liked: Amenities
Bon rapport qualité prix
Stayed 17 nights in Dec 2023
Response from Veriu on 11 Jan 2024
Hi Frederic,Thank you for taking the time to leave your feedback. We hope to see you again soon Warm regards, Veriu Central Team

10/10 Excellent

Chayanit

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2024
Response from Leyda on 10 Jan 2024
Hi,We are glad your experience at Veriu Central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam veriu

4/10 Poor

Justin

Stayed 7 nights in Dec 2023
Response from Team Veriu Central on 5 Feb 2024
Hi Justin,Thank you for taking time out to share your feedback.

6/10 Okay

Sujalkumar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The elevator wasn’t working on our first day of check in. So needed to carry luggage all the way up to the 3rd floor. Was fixed next day. Been to city multiple times and while came back, it was sooooo exhausting to climb up.
Stayed 2 nights in Jan 2024
Response from Leyda on 10 Jan 2024
Hi, We appreciate you taking the time to share your experience staying with us at Veriu Central. It is with regret to find that we have not met every expectation during your stay with us. We pride ourselves on delivering a positive experience and sharing true hospitality. Therefore, we sincerely apologize. We understand the frustration caused by the lift outage. We are happy to report that this is now fixed and is getting an upgrade soon. Please rest assured that your feedback will be used towards bettering our overall service. we hope to see you back at Veriu CentralWarm regardsTeam veriu

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Team Veriu Central on 5 Feb 2024
Hi Ian,Thank you for taking the time to share your feedback.

4/10 Poor

Antonio

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel room was tiny, smelly, and the building was poorly outfitted, with an elevator that didn't work properly and curtains that didn't fully open. When we had issues the staff was not interested in helping us (with the exception of Karl at reception).
Stayed 2 nights in Dec 2023
Response from Leyda on 7 Jan 2024
Hi,Thank you for taking the time to provide feedback on your recent stay at Veriu Central.One of the benefits of our hotel is that we can offer a range of room types. Our next room category, after Micro Queen, is Comfy King or Superior Comfy Queen. Both categories have a larger room - it sounds like this would be more suitable to your requirements on your next stay. We hope to welcome you again soon at Veriu Central.Kind Regards,Team veriu

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrifuc staff who were extremely kind and helpful.
Stayed 3 nights in Dec 2023
Response from Veriu on 21 Jan 2024
Hi Andrea, Thank you for taking the time to share your feedback. We are so happy to hear that our team was so friendly and helpful. We look forward to welcoming you back in the futureWarm regards, Veriu Central Team

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities
Really enjoyed my stay convenient location
Stayed 2 nights in Dec 2023
Response from Leyda on 18 Dec 2023
Hi Michael,We are glad your experience at Veriu central was positive and look forward to welcoming you back to the hotel. We appreciate you taking the time to share your experience. Warm regardsTeam veriu

6/10 Okay

Hirsch

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Team Veriu Central on 2 Jan 2024
Hi Hirsch, We appreciate you taking the time to share your feedback. We are happy that you enjoyed your stay with us, and we are looking forward to seeing you again soon! Warm regards, Veriu Central Team

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities
The so called "King" room was, in fact, two single beds with single matresses pushed together. It was comfortable, but not as advertised. The room had no enclosed hanging space, simply a hook on the wall for a few coathangers and noisy floorboards. The bathroom (no bath, just a shower) was so small that it was difficult to actually use it without bumping into things. The BR could have been larger, as there is ample extra space available, but a poor design outcome prevailed. Finally, the hotel's small, slow, dirty, creaking, solo lift has to be seen to be believed. It works, but only just. The hotel's nicely arranged bar and reception area on the ground floor is its best feature.
Stayed 7 nights in Dec 2023
Response from Team Veriu on 12 Dec 2023
Hi Michael,Thank you for taking the time to provide us with feedback. We are disappointed we did not completely meet your expectations during your stay. Good news is that our lift will be replaced soon, which we are really looking forward to. We hope to see you back again sometime.Best regards,

2/10 Terrible

Isabelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So disappointed with this hotel
When I discovered the room, very dark, sheets were not clean and the toilets were in very poor conditions. As I was staying for 5 nights, they were supposed to put me in another room, it never happened. Extremely disappointed by the lack of empathy and professionalism.
Stayed 5 nights in Dec 2023
Response from Team Veriu Central on 11 Dec 2023
Hi Isabelle, We appreciate you taking the time to share your experience staying with us at Veriu Central. It is with regret to find that we have not met your expectations during your stay with us. We encourage you to communicate with our reception team during your stay. We pride ourselves on delivering a positive experience and sharing true hospitality. Therefore, we sincerely apologize, and rest assured that your feedback will be used towards bettering our overall service and we hope to see you back at Veriu Central.

6/10 Okay

Connie

Please be aware that they don't do housekeeping on Sundays and not very sound proof.
Stayed 3 nights in Nov 2023
Response from Team Veriu on 8 Dec 2023
Hi Connie,We appreciate you taking the time to share your experience staying with us at Veriu Central. We are disappointed to know that you were unsatisfied with your stay here this time. On Sundays we clean rooms we need for arrivals, but we don't service rooms that are staying. We do take your feedback on board and have decided to do daily service from now on. We look forward to welcoming you back to Veriu Central in the future.Warm regards,Team Veriu

6/10 Okay

Verified traveller

Liked: Staff & service
Decent but lacks quality
A decent location in Sydney within walking distance of central areas. The room was dated with questionable cleanliness and amenities. Bedding was poorly made and not fitted properly. Limited cleaning service across a 3 night stay as well was a bit disappointing.
Stayed 3 nights in Nov 2023
Response from Team Veriu on 8 Dec 2023
We appreciate you taking the time to share your experience staying with us at Veriu Central. We are disappointed to know that you were unsatisfied with your stay here this time. We take your feedback seriously and will use your comments to improve our service. We look forward to welcoming you back to Veriu Central in the future.Warm regards,Team Veriu

6/10 Okay

Roberto, Brisbane

Liked: Staff & service
Small room, but smelly and unexpected the “no cleaning rooms on Sunday” policy
Stayed 3 nights in Dec 2023
Response from Team Veriu on 8 Dec 2023
Hi Roberto,Thank you for investing the time to provide feedback about your recent stay at Veriu Central. We are disappointed that we did not meet your expectations this time. We take feedback seriously and we have now decided to offer a daily service which includes Sundays. We have different room types available if you prefer a larger room.Regards,Team Veriu

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Team Veriu on 8 Dec 2023
Hi Andrew,Thank you for your feedback. We are looking forward to seeing you again.

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible location to experience downtown Sydney! Easy access to the train and key central attractions. Our room we recently remodeled and super clean…nice and cozy not a lot of extra space so be efficient with what and how you unpack. A/C worked great which is very important to me 🎉☺️🙏
Stayed 3 nights in Nov 2023
Response from Team Veriu on 8 Dec 2023
Hi Bradley,Thank you for taking the time to provide us with feedback regarding your recent stay. We are delighted to hear that you enjoyed your stay at Veriu Central and we are looking forward to seeing you again.Best regards,Team Veriu

10/10 Excellent

Leeza-Maree

Stayed 1 night in Nov 2023
Response from Team Veriu Central on 2 Jan 2024
Hi Leeza-Maree, We appreciate you taking the time to share your feedback. We are so happy that you enjoyed your stay with us and we are looking forward to seeing you again soon! Warm regards, Veriu Central Team

8/10 Good

Lesley

Stayed 5 nights in Nov 2023
Response from Team Veriu Central on 2 Jan 2024
Hi Lesley, We appreciate you taking the time to share your feedback. We are happy that you enjoyed your stay with us and we are looking forward to seeing you again soon! Warm regards, Veriu Central Team

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 7 nights in Nov 2023
Response from Team Veriu on 30 Nov 2023
Hi Bernard,We appreciate you taking the time to share your experience staying with us at Veriu Central. We are glad you found it a comfortable place to stay while you were here. We pride ourselves on delivering a positive experience and sharing true hospitality. We look forward to welcoming you back to Veriu Central in the future.