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Reviews of Spicers Sangoma Retreat - Adults Only

4.5 out of 5
Spicers Sangoma Retreat - Adults Only
70 Grandview Lane, Bowen Mountain, NSW

Reviews

10

Exceptional

Rating 10 - Excellent. 36 out of 37 reviews" "
Rating 8 - Good. 1 out of 37 reviews" "
Rating 6 - Okay. 0 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its best. Every detail was thought of. Thank you to all of the staff - you were amazing. The food was great.
Stayed 2 nights in Mar 2024
Response from Ivy Houia - General Manager on 27 Mar 2024
Good Afternoon Rose. Thank you so very much for your kind words. We are thrilled to hear you enjoyed your stay with us this week, and that the food at our Amara restaurant was a highlight for you.We hope to welcome you back again in future. Kind Regards

10/10 Excellent

Katarzyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're looking for a peaceful and picturesque escape from the hustle and bustle of everyday life, then look no further than this stunning property with most welcoming staff and manager - Brendan. From the moment you arrive, you'll be impressed by the warm, inviting ambiance and second to none customer service. The interior is beautifully decorated with tasteful furnishings and modern amenities, ensuring a comfortable and enjoyable stay. The rooms are spacious, beautiful, and immaculately clean, and the attention to detail is evident throughout. One of the standout features of this property is its stunning outdoor space and most divine food. Whether you're sipping your morning coffee, or lounging in the sun-drenched garden, you'll feel a sense of peace and tranquility that is hard to find elsewhere. All in all, I can't recommend this property enough - this is our second visit and will be coming back again soon.
Stayed 2 nights in Apr 2023
Response from Ivy Houia - General Manager on 12 Apr 2023
Dear Katarzyna, Thanks so much for taking the time to write your review. We’re delighted to hear you’ve enjoyed so much of your stay. We’re proud of the design and presentation of our rooms, and glad you appreciated yours so much. We hope you visit us again!Warm regards,The Spicers Sangoma Retreat Team

10/10 Excellent

Helen

Stayed 2 nights in Jul 2022
Response from Ivy Houia - General Manager on 14 Aug 2022
Hi Helen, Thank you for your 10/10 rating of your recent stay with us at Spicers Sangoma Retreat. We look forward to welcoming you back in the near future. Warm Regards, Ivy Houia - General Manager

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Katarzyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most beautiful stay. Absolutely perfect stay, the most beautiful service and staff. We felt like a part of the family. We will definitely be back!Thank you
Stayed 2 nights in Jan 2022
Response from John on 27 Jan 2022
Dear Katatrzyna, Thank you for taking the time to provide us with your feedback regarding your recent stay with us. We strive for excellent service for all guests and we are proud that our staff delivered a delightful experience for you both. It was a pleasure hosting you both and we hope to welcome you back soon to Spicers Sangoma Retreat. Kind regards, John - Assistant General Manager | Spicers Sangoma Retreat

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Retreat is definitely the right description
Incredible, just what we needed after 2021. It felt like we were a million miles away from Sydney, which is just an hours drive. Staff were excellent, always there smiling and wanting the guests to have a wonderful time. Lovely chef, delicious food which was perfect combo of light and incredibly fresh whilst also being delicious.
Stayed 3 nights in Dec 2021
Response from Assistant General Manager |Spicers Sangoma Retreat on 29 Dec 2021
Dear Francesca, Thank you for taking the time to provide us with your feedback regarding your recent stay with us. We are so pleased to hear that you enjoyed your stay at Spicers Sangoma Retreat. We strive for excellent service for all guests and we are proud that our staff delivered a delightful experience for you both. I will pass your lovely comments onto the team which they will greatly appreciate. It was a pleasure hosting you both and we hope to welcome you back soon to Spicers Sangoma Retreat. Kind regards, John - Assistant General Manager | Spicers Sangoma Retreat

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and relaxing
Stayed 1 night in Dec 2020
Response from Ty on 29 Mar 2021
Thank you for your kind feedback! We look forward to welcoming you back soon!

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proper R+R
What an amazing place to relax. The staff couldn’t be friendlier, the accommodations were incredible and the whole experience was perfect.
Stayed 2 nights in Jan 2021
Response from Ty on 10 Feb 2021
Thank you for your kind feedback Marissa! We look forward to welcoming you back to the proper in the future!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2021
Response from Ty on 10 Feb 2021
Thank you for your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great escape from Sydney, room and wine was the highlight
Stayed 1 night in Nov 2020
Response from Sam Giles, GM on 24 Dec 2020
Thank-you and we happy to here you enjoyed your stay with us.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favourite easy getaway
Our 4th stay, and we're booked again for January. Obviously a favourite! Small, intimate, friendly, relaxing and luxurious. Everything is perfect!
Stayed 1 night in Oct 2020
Response from Sam Giles on 29 Oct 2020
Good evening Michelle, Thank you taking the time to provide your kind feedback, we look forward to welcoming you on your 5th stay with us. Till then, take care. Warm regards, John, Sam & the Team here at Spicers Sangoma

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Beautiful property, very quite and feels like an overseas holiday. Great service, staffs are very friendly and always remember you name.
Stayed 2 nights in Oct 2020
Response from Sam on 21 Oct 2020
Thank-you for taking the time to review Spicers Sangoma.

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020
Response from Sam on 21 Oct 2020
Thank-you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2020
Response from Sam on 21 Oct 2020
Thank-you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Kat, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing check in seamless. Greeted and served lunch straight away Amazing
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend away
The service and the staff at Spicers Sangoma was fantastic, in particular John and Charlotte. The food was excellent- fresh ingredients, beautifully presented, innovative and refined. Credit goes to the young chef - Will and team, who also took the time to converse with guests. We had the tent Accomodation- it was lovely albeit the outside space was under-utilised because it was cold. I would suggest that additional lighting be provided on the outside deck for reading etc. overall, wonderful experience and would love to visit the other Spicers Retreats.
Stayed 2 nights in Jun 2020
Response from Sam Giles on 13 Jul 2020
Thank -you for taking the time to provide feedback on your stay. I will also pass onto John, Charlotte and Will how much you appreciated there conversation through out your stay. I have taken your feedback on board in regards to better reading lights in the undercover area and will have our design team look into alternative lighting. Looking forward to hopefully welcoming you back to Sangoma or any of the other Spicers Retreats. Warm Regards Sam Giles General Manager

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfection
Third stay, always amazing. Total relaxation and indulgence.
Stayed 3 nights in Apr 2020

10/10 Excellent

Biyu, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the tent suite, very quiet and spacious, shower and bath next to the window, the view was outstanding. Hotel is in good condition, adequate and well decorated. Food and service was flawless, I can’t fault anything. We also enjoyed the nearby bush walking, gym and shops are just a short drive away. We had a wonderful experience, will be back, thanks!
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at Spicers Sangoma. We were greeted with a glass of champagne and given a tour of the Property with all the amenities. Our room was ready before the check in time so they took us to the room. The food and wines on offer were lovely. We truly enjoyed it and even had massages which were great. Will definitely love another stay.
Stayed 1 night in Oct 2019
Response from Bede on 18 Oct 2019
Thanks for the lovely review. It was a pleasure to host you both and look forward to welcoming you back again soon. Warm regards, Bede, Tayla and the Spicers Sangoma team

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super restful Sangoma
Fabulous setting overlooking the forest canopy, with gorgeous, private accommodation. Delicious food with good choices and staff are all lovely and helpful Very quiet and highly recommended if you want to totally chill out. Wifi not good unless Sangoma connect you.
Stayed 2 nights in Feb 2019
Response from John Syme - General Manager on 23 Feb 2019
Thank you for taking the time to provide such a lovely review of your stay at Spicers Sangoma Retreat. You have certainly highlighted some of the best aspects of this stunning private luxury retreat. The WiFi has had some connection issues, however has undergone some upgrades in the past week, so next time you come and stay, this shall be vastly improved for you.

10/10 Excellent

Verified traveller

Great stay with amazing food
Stayed 1 night in Nov 2018

10/10 Excellent

WT, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a stunning property, Jess was so kind and friendly! Will visit again during the warmer months!
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to escape the city, just a short drive away. Lovely food, beautiful rooms, and fantastic service - especially Sam! We will be back.
Stayed 2 nights in Jun 2018
Response from Sangoma Team on 23 Jul 2018
Thank you for your great review and especially for the pat on the back.

10/10 Excellent

lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A totally brilliant surprise!
We decided to escape Sydney for a last minute break and this property shone from previous reviews. To be able to escape to this slice of Paradise in less than 90 mins is phenomenal! We felt immediately at home with Lauren who greeted us with a big smile and some lovely drinks and snacks. Unlike other all inclusive venues that make you feel guilty for consumption, Spicer’s simply makes you relax and enjoy and indulge. Sam and Zach the hosts are fantastic and the food we enjoyed almost flawless. The property is set in amazing grounds and nothing is too much trouble. All in all an amazing experience.
Response from Sangoma Team on 27 Apr 2018
Thank-you for taking the time to provide feedback in regards to your recent stay. I will pass your feedback on to Zak and Lauren, we do like to make guest feel at home when they stay with us and happy to hear that you felt this way. We hope to see you back at Spicers Sangoma in the cooler months.

10/10 Excellent

ILANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible resort in an incredible place
Spicer was our first night out of Sydney on our round the world trip. And what a night! we loved it so much and stayed for longer. The Bush Suite was charming, the view was wonderful and very private. the dining at the spicer's restaurant was perfect. We moved to the Escarpment suite on the second night (we like to explore) that was even better. But I would recommend both! Incredible place - don't miss it.
Stayed 1 night in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute Bliss
The property is amazing, with views of the bushland and the city(in the distance of course) from the main dining area deck. The staff are extremely friendly and are willing to go out of their way to cater to your every need. Food is on par with fine dining, both taste and presentation wise, and if you don't fancy what is on the menu, the chef can make you almost anything that you want. As it is an exclusive property with just 8 rooms, everything is personalized as per the guest, and there is utmost attention to detail. The views from the bathroom & room are breathtaking and makes one feel as they are truly part of nature. We will definitely be re-booking at this property to experience the other suites.
Stayed 1 night in Oct 2017

10/10 Excellent

LIsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trear yourself to an amazing weekend
Such an amazing experience at Sangoma. The location is beautiful, the rooms beautifully decorated, the food wonderful and the staff absolutely amazing. You can let your cares melt away and allow yourself to be looked after by the fantastic team.
Stayed 2 nights in Jul 2017

10/10 Excellent

Pawel and Ada, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total serenity
One of the most romantic and secluded places. Absolutely brilliant weekend escape.

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anniversary break
The perfect way to celebrate our first wedding anniversary - loved every second. Best service I have ever had

10/10 Excellent

Brian Lichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Babymoon getaway
My wife and I had booked a one night babymoon and were hoping to completely getaway and relax. We were not disappointed. Everything was exceptional; from the staff to the amenities. We even had forgotten to enjoy our lunch on out arrival and the staff stayed back to cook us lunch before the finished for the week. Nothing but praises.

10/10 Excellent

Toomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from John on 28 Feb 2019
Thank you

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018
Response from Sangoma Team on 2 Aug 2018
Thank-you for the great review