Front of property

Reviews of Quest North Sydney

4 out of 5
Quest North Sydney
223 Miller Street, North Sydney, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 165 out of 251 reviews" "
Rating 8 - Good. 66 out of 251 reviews" "
Rating 6 - Okay. 14 out of 251 reviews" "
Rating 4 - Poor. 6 out of 251 reviews" "
Rating 2 - Terrible. 0 out of 251 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rachel

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Handy location on edge of North Sydney towards Crows Nest and Neutral Bay
Stayed 2 nights in Mar 2024
Response from Quest North Sydney Team on 5 Mar 2024
Hi Peter,Thank you for taking the time to review your recent stay with us and supporting Quest North Sydney.We are so pleased that you enjoyed the stay with us and loved our location, took the opportunity to explore the area is great as well. We hope to have the opportunity to welcome you back again in the near future.Kind Regards,

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Feb 2024
Response from Samantha on 7 Feb 2024
Thank you!

10/10 Excellent

Rosanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great experience staying here. The staff were so lovely, especially Anna at front desk. She was so friendly and professional and gave us some fantastic recommendations.
Stayed 1 night in Jan 2024
Response from Samantha on 7 Feb 2024
Hi Rosanna,Thank you so much for your review.I will make sure Anna gets your feedback and we hope that we can see you again soon.Kind regards,

6/10 Okay

Emma

Stayed 1 night in Jan 2024
Response from Quest North Sydney Team on 25 Mar 2024
Hi Emma,Thank you for taking the time to leave a review of your recent stay. We appreciate your feedback, although we would love to hear more about your stay to better understand how we can improve. If you have any specific comments or suggestions, please feel free to share them with us. We hope to have the opportunity to exceed your expectations on your next visit.Kind Regards,

10/10 Excellent

Maria-Teresa, Muscatine

Liked: Cleanliness, property conditions & facilities
Great accommodation. Will stay again .
Stayed 3 nights in Jan 2024
Response from Honey on 24 Jan 2024
Hi Maria,We greatly appreciate you for taking the time to share your feedback and for choosing Quest North Sydney for your stay.We're thrilled that you had a wonderful experience, and we can't wait to have the pleasure of hosting you once more in the near future.kind regards,

8/10 Good

FLEUR

Liked: Cleanliness, property conditions & facilities
Stayed 17 nights in Dec 2023
Response from Honey on 24 Jan 2024
Hi Fleur,Thank you for the 4/5 ratings and thank you for choosing Quest North Sydney. Please share with us how we can earn a 5/5 rating during your next visit.kind regards,

10/10 Excellent

john

Liked: Cleanliness, room comfort
Great place to stay
Excellent location.
Stayed 4 nights in Jan 2024
Response from Honey on 10 Jan 2024
Hi John,We hope our service and work brought a smile to your face and made your life just a little easier. Thank you for your support. We truly appreciate your business and look forward to helping you again soon. On behalf of Quest North Sydney we wanted to say thanks for choosing us.Warm regards,

10/10 Excellent

Kyungsook

Stayed 5 nights in Jan 2024
Response from Honey on 10 Jan 2024
Hi Kyungsook,We greatly appreciate you for taking the time to share your feedback and for choosing Quest North Sydney for your stay.We're thrilled that you had a wonderful experience, and we can't wait to have the pleasure of hosting you once more in the near future.Kind regards,

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Honey on 9 Jan 2024
Hi Kathleen,Thank you for the 5 out of 5 review given. We're thrilled that you had a wonderful experience, and we can't wait to have the pleasure of hosting you once more in the near future.Kind regards,Honey

8/10 Good

Dingqiang, Sudbury

Liked: Cleanliness, amenities, property conditions & facilities
It's a nice hotel with spacious rooms and a well-equipped kitchen. The free laundry room was another plus. However, the shower and sink were too small. The shower door was loose, causing water to leak out and wet the bathroom. The sink was also too small and inconvenient to use.
Response from Honey on 9 Jan 2024
Hi Dingqiang,Thank you for taking the time to share your thoughts about your recent stay. We're pleased to hear that you found our hotel to be nice, with spacious rooms and a well-equipped kitchen. The availability of a free laundry room was an added bonus.We sincerely apologize for the inconvenience you experienced with the shower and sink. Your feedback is valuable to us, and we will address these issues promptly to enhance the comfort and convenience for our guests. Our goal is to provide a seamless and enjoyable stay, and we regret any shortcomings in this regard.We appreciate your constructive criticism, and we hope to have the opportunity to welcome you back for an improved experience in the future.Kind regards,

10/10 Excellent

Michael

Liked: Cleanliness, room comfort
Excellent team, excellent service, excellent stay!
Stayed 7 nights in Dec 2023
Response from Honey on 27 Dec 2023
Hi Michael,Thank you for choosing Quest North Sydney on your recent stay. We're thrilled that you had a wonderful stay with us, and we can't wait to have the pleasure of hosting you once more in the near future.kind regards,Honey

8/10 Good

Diana

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Dec 2023
Response from Honey on 27 Dec 2023
Hi Diana,We greatly appreciate you for taking the time to share your experience and for choosing Quest North Sydney for your stay.We're thrilled that you had a wonderful experience, and we can't wait to have the pleasure of hosting you once more in the near future.kind regards,Honey

8/10 Good

Amy

Stayed 3 nights in Dec 2023
Response from Honey on 27 Dec 2023
Hi Amy,Thank you for the 4 out of 5 rating. We're thrilled to hear about your positive experience at Quest Nth Sydney!Looking forward to continuing to provide you with excellent service and a comfortable stay. Thank you for choosing us, and we can't wait to welcome you back on your next work trip.kind regards,Honey

10/10 Excellent

Fran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I had a fabulous stay. You get 10/10 for everything. The staff were incredibly friendly, professional and efficient, the room was beautiful, lovely and clean and very comfortable, and it was in a great location. I just could not fault it. Thank you so much.
Stayed 3 nights in Dec 2023
Response from Samantha on 5 Dec 2023
Hi Fran,Thank you so much for your lovely review.We are so glad that enjoyed your time with us and especially that you found the staff to be friendly and efficient. We hope that we can welcome you back again soon.Kind regards,

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love the Quest North Sydney. Only downside is there are no blinds on the bathroom window so the lights from the opposite building make it very bright at night. We had to keep the bathroom door closed. Also we were looking forward to the steam room but the steam and sauna weren't working.
Stayed 2 nights in Nov 2023
Response from Honey on 29 Nov 2023
Hi Helen,Thank you so much for taking the time to share your feedback, and we are thrilled to hear that you enjoyed your stay with us! Your 5/5 score is truly appreciated, and we are grateful for your positive review.We apologize for any inconvenience regarding the layout of the rooms not meeting your expectations. Your input is valuable to us, and we want to ensure that your future visits are nothing short of exceptional. To address this, we have updated your profile to ensure a different room layout awaits you on your next stay with us.We genuinely appreciate your patronage and look forward to welcoming you back for another memorable experience.kind regards,

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Overall a solid property. Staff are very nice
Stayed 4 nights in Nov 2023
Response from Honey on 29 Nov 2023
Hi Robert,We greatly appreciate you for taking the time to share your feedback and for choosing Quest North Sydney for your stay.We greatly appreciate you for taking the time to share your feedback and for choosing Quest North Sydney for your stay.We're thrilled that you had a wonderful experience, and we can't wait to have the pleasure of hosting you once more in the near future. kind regards,

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unfortunately the steam room and sauna were broken. Otherwise it's a great property.
Stayed 2 nights in Nov 2023
Response from Honey on 25 Nov 2023
Hi Helen,Thank you for choosing our property, and we appreciate your feedback. We're delighted to hear that you found our property great; however, we sincerely apologize for the inconvenience caused by the temporary unavailability of the steam room and sauna. Please rest assured that we are actively addressing the issue to restore these amenities promptly.Your understanding is greatly appreciated, and we hope to have the opportunity to welcome you back soon, providing you with the complete and excellent experience we strive to offer.Warm regards,

10/10 Excellent

Jacynthe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super clean, beautiful apartment, great location. Pretty awesome.
Stayed 2 nights in Nov 2023
Response from Samantha on 21 Nov 2023
Hi Jacynthe,Thank you! We're thrilled you enjoyed your stay with us. We hope to see you again soon!

8/10 Good

Fiona

Travelled with family
Liked: Cleanliness, property conditions & facilities
The photos on expedia and dark room, that faced nothing but a building with a man looking into our room was nothing like what was advertised. Once a room is selected you need to let the guests know what the ACTUAL room is like. Very disappointed
Stayed 3 nights in Nov 2023
Response from Joshua on 16 Nov 2023
Hi Fiona,Thank you for your recent stay at Quest North Sydney, we will definitely check in with our channel partners at Expedia as the images taken online for our studio apartments are actually the room stayed in during your time in Sydney.We do have brighter & larger rooms which are available to our expedia members with complimentary upgrades. I have been sure to make a note in your profile as one of our valued online members to get this upgrade for your next visit to Sydney.We do hope to see you again soon & will be sure to review our online content with our Expedia members to ensure all guests receive a honest & warm hotel experience.best.

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Parking an issue during week and on Saturday morning
Stayed 1 night in Nov 2023
Response from Samantha on 21 Nov 2023
Hi Darryl,Thank you for sharing your experience with us and for the fantastic 5 out of 5 rating! Your feedback means a lot.If you find yourself in North Sydney again, please note that we offer convenient parking located directly behind our premises for your convenience.We sincerely look forward to welcoming you back soon!Warm regards,

10/10 Excellent

Suzanne, Inverness

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was excellent from the moment we booked, communication and service. Our room had every amenity one would want and was comfortable and extremely quiet, which we value highly. The food options within easy walking distance abound including a fabulous breakfast and lunch place connected to the hotel. My husband forgot his iPad in the room and they notified us immediately and helped us retrieve it (Uber package delivery) before we departed Sydney. Highly recommend staying here.
Stayed 2 nights in Nov 2023
Response from Honey on 14 Nov 2023
Hi Suzanne,Thank you so much for taking the time to share your wonderful experience at our hotel! We are thrilled to hear that your stay exceeded expectations, from the moment you booked to the excellent communication and service provided by our staff.Our team takes pride in going above and beyond for our guests, and we're thrilled to have been able to assist in the prompt retrieval of your husband's iPad. We appreciate your kind words and recommendation.It was our pleasure to have you as our guests, and we look forward to welcoming you back on your next visit to Sydney. If there's anything specific you loved or any suggestions you have for improvement, please feel free to share. We value your feedback and always aim to enhance our guests' experience.Safe travels, and we hope to see you again soon!kind regards,

4/10 Poor

Verified traveller

Disliked: Cleanliness
Hair everywhere Asked for a shower cap got asked to come to reception Stains on wall Dust on remote
Stayed 1 night in Oct 2023
Response from Honey on 28 Oct 2023
Hi,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We genuinely appreciate your comments as they help us identify areas for improvement and ensure that our guests have a better experience in the future.I apologize for the issues you encountered during your stay. It's clear that we fell short of our usual high standards, and for that, I'm truly sorry.The cleanliness and maintenance of our rooms are top priorities, and it's concerning to hear about the issues you experienced. Rest assured, we will address the housekeeping concerns immediately to ensure that such oversights do not happen again.Your feedback is valuable to us, and we take it seriously. We will use your comments as an opportunity to learn and improve our services. If you decide to stay with us again, we will make every effort to ensure a more enjoyable and trouble-free experience.Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust on your next visit.kind regards,

6/10 Okay

Leigh

Business traveller
Liked: Cleanliness
customer service was not bad but wasn;t great
Stayed 3 nights in Oct 2023
Response from Honey on 28 Oct 2023
Hi Leigh,We appreciate your input. It's disheartening to learn of any shortcomings, especially considering our reputation for providing exceptional customer service. Please specify the areas in which we can improve so that we can promptly address the concerns. Thank you once again for your valuable feedback, and we look forward to the chance of welcoming you back to Quest in the near future.kind regards,

10/10 Excellent

Sarah

Stayed 4 nights in Oct 2023
Response from Josh on 1 Nov 2023
Thank you, Sarah, for your fantastic 5 out of 5 rating on Expedia! We're thrilled that you had such a positive experience during your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of hosting you again in the future. If you ever have any more feedback or suggestions, please don't hesitate to share.

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at Quest North Sydney. The moment I arrived to the place I felt welcomed. The staff were amazing and very helpful. Amazing service. I felt like I was a home. I will definitely come back and stay here for vacation.
Stayed 4 nights in Aug 2023
Response from Honey on 29 Sept 2023
Hi Rafael, Thank you so much for sharing your wonderful experience at Quest North Sydney! We are thrilled to hear that you enjoyed your stay and felt welcomed from the moment you arrived. Our team takes great pride in providing exceptional service. Creating a "home away from home" atmosphere is one of our primary goals, and we're delighted to learn that you felt just that during your stay with us. Thank you once again for choosing Quest North Sydney, and we can't wait to welcome you back for another fantastic stay. Kind regards, Honey

10/10 Excellent

Mark

Stayed 3 nights in Sep 2023
Response from Honey on 28 Oct 2023
Hi Mark,We greatly appreciate your 5 out of 5 rating! Thank you for taking the time to share your positive feedback. If you have any further comments or if there's anything specific that made your experience exceptional, we'd love to hear more. Your satisfaction is important to us, and we look forward to serving you again in the future.kind regards,

8/10 Good

Robert, Antibes

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Joshua on 25 Sept 2023
Hi Robert,Thank you for reviewing your recent stay at Quest North Sydney, we hope to welcome you again soon.Kind regards,

10/10 Excellent

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Joshua on 25 Sept 2023
Hi Gail,Thank you for reviewing your recent stay at Quest North Sydney, we hope to welcome you again soon.Kind regards,

8/10 Good

Jeff

Stayed 3 nights in Sep 2023
Response from Honey on 28 Oct 2023
Hello Jeff, Thank you for your positive review. We truly appreciate your feedback. If there are any specific suggestions or improvements you have in mind that would help us achieve a 5/5 rating in your eyes, please don't hesitate to share them with us. Your insights are invaluable to us in our continuous efforts to enhance your experience.kind regards,

10/10 Excellent

Robyn

Stayed 2 nights in Aug 2023
Response from Joshua on 25 Sept 2023
Hi Robyn,Thank you for reviewing your recent stay at Quest North Sydney, we hope to welcome you again soon.Kind regards,

8/10 Good

Philippa

Liked: Cleanliness, amenities, property conditions & facilities
It was a quiet and convenient location
Stayed 1 night in Aug 2023
Response from Quest North Sydney Team on 28 Aug 2023
Hi Philippa,Thank you for your 4 out of 5!We are so glad that you enjoyed the stay with us and loved our quiet and convenient location, we look forward to welcoming you back again soon.Kind Regards,

6/10 Okay

Jitesh

Liked: Cleanliness, room comfort
Bad heater
All else was good. The air conditioner works fine but the heating was next nil. It took forever it heat the room.
Stayed 4 nights in Aug 2023
Response from Quest North Sydney Team on 28 Aug 2023
Hi Jitesh,Thank you so much for taking the time review your recent stay with us. We do regret the A/C did not function the best during your stay, please feel free to contact our friendly reception for any assistance for your future stay. We are glad you otherwise enjoyed the time with us and hope to have the opportunity to welcome you back again in the near future.Kind Regards,

8/10 Good

Jane

Stayed 2 nights in Aug 2023
Response from Joshua on 25 Sept 2023
Hi Jane,Thank you for reviewing your recent stay at Quest North Sydney, we hope to welcome you again soon.Kind regards,

10/10 Excellent

Justine

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Joshua on 25 Sept 2023
Hi Justine,Thank you for reviewing your recent stay at Quest North Sydney, we hope to welcome you again soon.Kind regards,

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location Location Location! Close to the city but far enough away to loose the noise and bustle of the CBD. Quest North Sydney is a simple 10 minutes from Sydney CBD. Trains run across the Harbour Bridge or catch a ferry from Millers Point instead. Its ideal as a staging point for day excursions across the picturesque Sydney Harbour. More than one good restaurant closeby and supermarkets are within walking distance from Quest. If you have travelled you will understand that this is a polite and courteous part of Sydney that really does not exist as plainly as North Sydney. A great place to stay.
Stayed 1 night in Aug 2023
Response from Quest North Sydney Team on 28 Aug 2023
Hi Ian,Thank you so much for taking the time to review your recent stay with us and we are thrilled that you enjoyed the stay with us.We appreciate your kind words and pleased to know that you loved our location and look forward to welcoming you back again soon.Kind Regards,

10/10 Excellent

Vijay

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023
Response from Quest North Sydney Team on 28 Aug 2023
Hi Vijay,Thank you so much for your 5 out of 5!It is so pleasing to hear that you enjoyed the stay with us and look forward to welcoming you back again in the near future.Kind Regards,

6/10 Okay

Jennifer

Travelled with family
Stayed 1 night in Aug 2023
Response from Quest North Sydney Team on 28 Aug 2023
Hi Jennifer,Thank you for taking the time to review you recent stay and we hope to have the opportunity to welcome you back again in the future.Kind Regards,

10/10 Excellent

Raquel

Stayed 2 nights in Jul 2023
Response from Quest North Sydney Team on 26 Jul 2023
Hi Raquel,Thank you for your 5 out of 5!We are so pleased that you enjoyed the time with us and hope to see you again soon.Kind Regards,

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, room comfort
Met my expectations!
Stayed 4 nights in Jul 2023
Response from Quest North Sydney Team on 26 Jul 2023
Hi Anthony,Thank you for your 10 out of 10!We are so pleased that you enjoyed the stay with us and hope to have the opportunity to welcome you back again in the near future.Kind Regards,

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, good location
Stayed 2 nights in Jul 2023
Response from Quest North Sydney Team on 17 Jul 2023
Hi Adriana,Thank you for your 5 of out 5!We are so pleased that you enjoyed the time with us and found our room to be clean and loved our location. We hope to have the opportunity to welcome you back again in the near future.Kind Regards,

10/10 Excellent

Peter

Liked: Cleanliness, room comfort
very happy
lovely and spacious, would stay their on our next visit. Close to shops and city
Stayed 2 nights in Jun 2023
Response from Samantha on 10 Jul 2023
Hi Peter,Thank you so much for taking the time to share your experience with Quest North Syndey.We are so pleased that you enjoyed your stay and look forward to welcoming you back again soon.Kind regards,Samantha

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, room comfort
Great Unit, Cose to everything good value for Syd
Quick Family Trip for a Birthday was great. Good Coffee Shop downstairs and weekend free parking at the street otherwise AUD 45 per day for parking
Stayed 1 night in Jun 2023
Response from Quest North Sydney Team on 6 Jul 2023
Hi Alex,Thank you for taking the time to share your experience of your family trip for a birthday. We are thrilled to hear that you had a great stay and enjoyed our facilities. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Kind Regards,

10/10 Excellent

Samuel

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2023
Response from Quest North Sydney Team on 30 Jun 2023
Hi Samuel,Thank you for your 10 out of 10 and hope to see you again in the near future.Kind Regards,

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean, simple quiet comfortable
Stayed 1 night in Jun 2023
Response from Quest North Sydney Team on 30 Jun 2023
Hi Peter,Thank you so much for taking the time to provide feedback on your recent stay and supporting Quest North Sydney. We are so glad that you enjoyed the clean, simple quiet and comfortable stay with us and look forward to welcoming you back again soon.Kind Regards,

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Quest at North Sydney was a great property to stay at. The ease of booking, the friendly staff, early check in and automatic later check out; with directions, parking and close proximity to the city and public transport what is there not to like. Oh I forgot, the excellent price. Will recommend to all of my friends, relo's and be staying again for sure. Triple A in my book, hubby's also. Thanks Quest....
Stayed 1 night in Jun 2023
Response from Quest North Sydney Team on 26 Jun 2023
Hi Renee,We are so pleased with your kind words and it is so lovely to know that you enjoyed the stay with us and find our staff welcoming and accommodating. We look forward to welcoming you back again soon. Kind Regards,

8/10 Good

Bronwyn

Travelled with family
Convenient for our needs.
Stayed 1 night in Jun 2023
Response from Clover on 20 Jun 2023
Hi Bronwyn, Thank you for your review! It is so pleasing to hear that you enjoyed the time with us and found our property clean and convenient, we look forward to seeing you again in the near future. Kind Regards, Clover

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness
It had everything we needed
Stayed 1 night in May 2023
Response from Quest North Sydney Team on 8 Jun 2023
HI Anna, Hope you are well & thank you for your review for Quest North Sydney, Wonderful to hear you had such a great stay & we look forward to welcoming you back again soon, Joshua

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Sorry but did not like the delay time in refunding security deposit
Stayed 1 night in Jun 2023
Response from Joshua on 6 Jun 2023
Hi Stanley,Many thanks for your recent visit & feedback on your stay with Quest North Sydney, Always wonderful to read an excellent review & we'll be sure to share with the team your feedback too. Have a great day we hope to welcome you again soon, Kind regards, Joshua

10/10 Excellent

Jennifer

Stayed 2 nights in Jun 2023
Response from Joshua on 7 Jun 2023
Hi Jennifer!Thank you for your recent visit and great review for Quest North Sydney. Hope to welcome you again soon.