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Reviews of Parkside Apartments

3.5 out of 5
Parkside Apartments
35 Grose Street, Parramatta, NSW

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 55 reviews" "
Rating 8 - Good. 18 out of 55 reviews" "
Rating 6 - Okay. 5 out of 55 reviews" "
Rating 4 - Poor. 4 out of 55 reviews" "
Rating 2 - Terrible. 0 out of 55 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Eril

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff were great. Parking was difficult. Our car didn't fit in the undercover areas - ( we'd paid for parking but that wasn't what we expected. Once we were in our apartment it was very good but the location is not suitable for us with limitations due to disability.
Stayed 4 nights in Nov 2023

4/10 Poor

CHANDRA

Good location, not-so-good living convenience.
This accomodation was poorer than my expectations. The home is a 2 bed one bath apartment. The beds and mattresses were fine. However, there was no air conditioning in the bed rooms. They have provided pedestal fans, but strangely there are no accessible power outlets to plug them into. The bathroom has a washer-dryer, which is great. But they did not provide toileteries apart from the super cheap round soaps that are only any good for hand wash. No shampoo/shower gel was provided.
Stayed 3 nights in Oct 2023
Response from Linda on 12 Oct 2023
Thank you for your review Chandra.Its unfortunate that you were not satisfied with your accommodation with us.Our soap is not cheap soap, the small soaps are designed to avoid wastageWe provide the basic supplies ie soap, washing power, dishwashing/ kitchen supplies, coffee/tea/sugar/milk etcAs for the power outlets there are definitely sufficient outlets in the bedroomsIf you needed to have the fans in a different location our manager would have been happy to supply an extension cord or whatever is neededAlso, just a reminder that its good to book for the correct number of guests - you booked for 1 guest but actually had 2 stayingwe did not charge any extra for thisour best regards

8/10 Good

Rod

Business traveller, Travelled with family
Liked: Cleanliness, room comfort
Nice place to stay.
Parkside was a great place to stay. It was very clean and the people we met with were friendly and nice to deal with. Would definitely use this venue again.
Stayed 4 nights in Sep 2023
Response from Linda on 19 Sept 2023
I'm happy to hear everything worked out well for youYou would be welcome back any time Rod

8/10 Good

arita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location… clean and tidy. Had everything we needed.
Stayed 5 nights in Jul 2023
Response from Carol on 26 Jul 2023
Thank you Arita for you kind review.We are happy that you enjoyed your stay with us.It was a pleasure having you stay with us. Hope to see you again .

10/10 Excellent

Matt

Business traveller
Liked: Cleanliness, room comfort
Excellent service and location.
Marg waited an extra 30 mins as my plane was was delayed to check me in. Amazing service, great check in, excellent location and a nice comfortable accomodarion.
Stayed 3 nights in Jul 2023
Response from Linda on 23 Jul 2023
Good to hear all worked out well and you were happy with the accommodationMany thanks for leaving the apartment in such good condition.You would be very welcome to come back!

10/10 Excellent

Carolyn A B

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay. All amenities, washing machine and dish washer. Easy 15 minute walk to Parramatta CBD. Opposite a school. Met by a person, secure parking available for extra.
Stayed 6 nights in Jul 2023
Response from Linda on 23 Jul 2023
Thanks for your review and for leaving the apartment in such good condition.Glad the apartment was suitable for youWe would be happy to have you back Carolyn

10/10 Excellent

Faustina, Emerton

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time, staying at the apartment, so close to public transport, all shops we needed were close by, apartments were clean tired and very quite
Response from Basil on 11 Jul 2023
Hi Faustina, Thank you for your kind review. We are happy that you enjoyed your stay with us.Hope to see you againRegardsBasil

10/10 Excellent

Sosaia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an awesome stay, everything was cated for thanks again Linda and Margre for such great hospitality. See you guys again soon. Sosaia 💙💯🇹🇴🐎
Stayed 3 nights in Mar 2023
Response from Basil on 9 May 2023
Thank you for your king review. Glad that you had a good stay with us. Hope to see you again.PS sorry for the late response.

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Richard

Liked: Cleanliness
Building was not the same as the photo displayed in booking. Compact, but very functional.
Stayed 5 nights in Aug 2022
Response from Basil on 5 Sept 2022
Thank you for your review. With the pictures this seams like its a problem with Expedia loading the pictures. We have contacted Expedia many times about this. We did send the check in information with the location the booking came for., hoping to avoid confusion.

10/10 Excellent

rod

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well located close to amenities and transport.
Stayed 3 nights in Jul 2022
Response from Basil on 27 Jul 2022
Happy to hear that you enjoyed your stay with us.

8/10 Good

Martin

Travelled with family
Liked: Cleanliness
Great location, comfy beds and good value for money. Our host was very nice. Basic apartment and parking was pretty tight.
Stayed 3 nights in Jul 2022
Response from Basil on 15 Jul 2022
Thank you for your review. We are happy that you enjoyed your stay with us. Regards

8/10 Good

Jackie

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Great friendly host. Clean apartment in quiet area
Stayed 4 nights in Jun 2022
Response from Carol on 15 Jul 2022
Thank you Jackie for your kind review. It was a pleasure having stay with us.

4/10 Poor

Mark

Disliked: Amenities, property conditions & facilities
The property had an awful curry smell, the carpet was badly worn and one of the lounges had the springs replaced with a timber board, not making for a very comfortable lounge, the other lounge is due to have the springs replaced.
Stayed 3 nights in Jun 2022
Response from Basil on 27 Jun 2022
Thanks for your review Mark. We are sorry you did not have a better experience. If we had been aware prior to the last night of your stay we may have been able to move you to another apartment or rectify in some way. With the lounge, the springs were not replaced with a board - this is a sofa bed/lounge and the board helps to support and has been there from day one.

10/10 Excellent

Leeanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean , 10 minute walk to lots of eateries. Easy to get too Check in manager was great, friendly and very helpful in making your stay good
Stayed 3 nights in Jun 2022
Response from Linda on 14 Jun 2022
Thanks for your review Leeanne Good to hear everything was great during your stay If you want to stay with us again we are happy to host you

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had a fantastic 3 night stay at the Grose street apartments! The apartment was super clean and disinfectant spray was also provided. The apartment worked very well for my 2 sons and myself to stay in. We had everything we needed to self cater. Location is perfect for visiting the Easter show, but also local shopping and a day trip to Sydney. The owners communication is superb! Answered all my questions prior to the stay super quickly, and were very welcoming once we checked in. Only very minor draw back was the shower head…which was probably exceptionally water saving! But so exceptionally water saving it wasn’t that effective. But that is literally the only thing I could think of to mention that wasn’t awesome about this place!
Stayed 3 nights in Apr 2022
Response from Basil on 14 Apr 2022
Thank you Linda for your kind review. I was a pleasure having you and your family stay with us. We hope to see you again. Regards Basil

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent condition, conveniently located with great support by the building manager!
Stayed 3 nights in Apr 2022
Response from Linda on 12 Apr 2022
Happy to hear everything was good for your stay thanks again

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space, lots of rooms and amenities. But need to keep very quiet all of the time.
Stayed 3 nights in Mar 2020
Response from Basil on 12 Mar 2020
We are happy that you enjoyed your stay with us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of teh property suited our needs very well. The host was fantastic and communication with her het was easy
Stayed 4 nights in Mar 2020
Response from Basil on 9 Mar 2020
Happy to hear that your stay was enjoyable. Thanks Basil

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location and we had excellent communication with property manager.
Stayed 3 nights in Mar 2020
Response from Basil on 9 Mar 2020
Glad you enjoyed your stay with us . Basil

8/10 Good

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay when visiting BankWest stadium
Great location to BankWest stadium. Heaps of room. Just no hairdryer.
Stayed 3 nights in Jan 2020
Response from Basil on 9 Feb 2020
Hi Sophie, Thank you for your review. Had you asked the manager she would have provided you a hairdryer.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Like the close proximity to the rugby ground. Good size for a group, nice beds - quiet area and close to shop. Very happy with our stay would be happy to come back. Management were very helpful
Stayed 3 nights in Jan 2020
Response from Basil on 5 Feb 2020
Thank you for your review. Happy to hear that you enjoyed your stay with us. Look forward to be of service to you again.

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 9 nights in Nov 2019
Response from Basil on 27 Dec 2019
Thank you

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2019
Response from Basil on 27 Dec 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was easy to access. The caretaker was very helpful with suggestions about the area and how to get about.
Stayed 8 nights in Oct 2019
Response from Basil on 26 Oct 2019
Thank you for your review. Glad you had a good stay with us.

10/10 Excellent

Mano, Melbourne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and restaurants.. value for money and cleanliness.
Stayed 3 nights in Oct 2019
Response from Basil on 15 Oct 2019
Thank you for your review. We are happy that the apartment was to your liking It was a pleasure having you stay with us.

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Driveway gate sometimes gets stuck. Followed instructions to fix it- physically unable, then had to wait 20 minutes for manager/owner to do- late for event. Lounge is cushion on sheet of timber- uncomfortable.
Stayed 3 nights in Sep 2019
Response from Basil on 1 Oct 2019
Hi Leonie, We were down as you say in 20mins to fix the gate which was beyond our control. We did refund for the night you decided not to park onsite which you were not happy with. Not sure what you mean with the lounge - its a sofabed/lounge and there is a board underneath the cushions. Sorry you did not enjoy your stay. We always want our guests to be happy however things do go wrong sometimes and we try our best to make it right. kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019
Response from Basil on 13 Aug 2019
Thank you for your review. Glad you had a good stay with us

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was exactly same what I was looking for.
Stayed 4 nights in Aug 2019
Response from Basil on 9 Aug 2019
Happy to hear that all was to your liking. Thank you for staying with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, property was as described on Expedia. Host was friendly and was happy with parking and internet.
Stayed 3 nights in Jul 2019
Response from Basil on 15 Jul 2019
Thank you for your review. Glad to hear you enjoyed your stay with us.

10/10 Excellent

Lisa, Central Coast

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great position in Parramatta, close to Riverside Theatre and eateries on Church Street. Undercover parking a bonus. The kitchen, laundry & 2 bathrooms plus ample wardrobe space are appreciated. Comfortable unit.
Stayed 3 nights in Mar 2019
Response from Basil on 2 Apr 2019
Thank you for your feed back. Happy to hear that you enjoyed your stay with us. Happy to have you stay with us again.

8/10 Good

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to be, clean and affordable.
Stayed 3 nights in Feb 2019
Response from Basil on 10 Feb 2019
Happy to hear that you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely welcome from Margrete. Property was lovely and clean and a perfect size and position. Kitchen is well equipped, and beds were lovely and comfy. Bathroom is huge, and also incorporates a laundry. The only bad thing I can say is that the shower head is strange. Very fine spray that even stings! Icky! Definitely can totally recommend this property.
Stayed 6 nights in Jan 2019
Response from Basil on 6 Feb 2019
Glad that you enjoyed your stay with us and the apartment was to your liking. As for the shower this meets the water saving regulations

10/10 Excellent

Schuckmeister

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Local to everything we needed - transport, shopping centre
Stayed 3 nights in Jan 2019
Response from Basil on 6 Feb 2019
Thank you for your feed back. Happy that the apartment suited your needs,

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The kitchen and the bath tub. Like !!! The parking terrible and we need to pay extra to park our car in the building complex. No writing or information about it.!! Don’t like. !!!! WiFi extra pay. Terrible. !!! Don’t like.!!!! And no writing about it either. !!!!! More $ 40 out from our pocket money for parking and WiFi. The gate also stuck couldn’t open, parking on the street and more money. Definitely not coming back.!!!!!
Stayed 5 nights in Jan 2019
Response from Basil on 20 Jan 2019
Dear Anonymous, Thank you for your review. Sorry you did not like the parking, you could of parked on the street in front of the building. As for payment for parking and wifi, it is on the site that these are extra charges if you want to use them. You did not bring the stuck gate to our attention , we could of fixed that for you. Warm regards Basil

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was secure Near to Parametta river Was clean Washing drying and cooking facilities were proper Parking was free The only thing I could recommend is that the property should be cleaned at least every alternate day
Stayed 4 nights in Dec 2018
Response from Basil on 10 Jan 2019
Happy to hear that you enjoyed your stay with us.

6/10 Okay

Verified traveller

Travelled with group
Liked: Amenities, property conditions & facilities
Service was no good and charged for parking..No tissue paper .no extra rag for cleaning
Stayed 3 nights in Nov 2018
Response from Basil on 28 Nov 2018
Dear Anonymous , Next time when you stay in any accommodation place always let the staff know that you need something, we cant fix things for you after you leave. Warm regards Basil

10/10 Excellent

Anne, Dubbo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious plus large fridge and an oven and a gas cooktop. The gas hot plates took forever to catch properly.
Stayed 4 nights in Oct 2018
Response from Basil on 28 Oct 2018
Thank you for your review. Glad you had a good stay with us.

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Amer on 24 Oct 2018
Hi Anand, Thank you for your review. We are happy that you had a good stay with us. We would always be happy to have you stay with us again.

10/10 Excellent

Gil, Palmerston North, NZ

Liked: Cleanliness, staff & service, property conditions & facilities
This property is near to the bus route and shopping center. I will never stay anywhere else when I visit sydney.
Stayed 5 nights in Sep 2018
Response from Basil on 13 Oct 2018
Happy to hear that you enjoyed your stay with us. See you next time.

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice clean and reasonably priced, parking tricky
Dated but reasonably clean. Lots of rules taped to cupboards and appliances. Parking is cheap but not easy to park into spaces as they are very tight
Stayed 3 nights in Jul 2018
Response from Basil on 1 Aug 2018
Hi Neil, Thank you for your review.

8/10 Good

Jason, Parkes

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of room fairly quiet
Beds were quite firm Location is good close to shops 3min drive Fairly queit location
Stayed 3 nights in Jul 2018
Response from Basil on 22 Jul 2018
Hi Jason, Glad you enjoyed your stay with us. Regards Basil

8/10 Good

Viv, Perth WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable accommodation.
Good location, close to shops restaurants etc. Clean, comfortable apartment. Supposedly being upgraded in near future, but it ticked all our boxes. Margrae, the property manager was excellent.
Stayed 3 nights in Apr 2018
Response from Norm on 1 May 2018
Thank you for your review Viv. Glad to hear you enjoyed your stay with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value excellent location
Handy to Sydney Motorsport park . Just a 15 min drive. Great value for 2 br appartment.
Stayed 3 nights in Mar 2018
Response from Basil on 12 Mar 2018
Thank you for staying with us and glad that you had a good stay. Happy to hear that our apartments suited your needs.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Basil on 27 Feb 2018
Thank you for your rating. Regards Basil

4/10 Poor

Balaji, Melbourne

Disliked: Property conditions & facilities, room comfort
No aircon in both the bedrooms
Very disappointing no aircon in both the bedrooms it was very hard to sleep at night during hot summer the apartment had aircon only in the living area it was not powerful enough for the entire apart.location was perfect for all shopping and dining .
Stayed 3 nights in Feb 2018
Response from Basil on 1 Mar 2018
Hi Balaji, Thank you for your response , however can you please advise the name for your booking and your date of stay as I can not find a booking under the name of Balaji. We do have bedroom fans in all our apartments also. Warm regards Basil

6/10 Okay

Verified traveller

Close to public transport, shops and retail
House was ok. however the Air con didnt work. not the best place to stay when you have kids. its ok if you have adults and looking for something cheaper.
Stayed 4 nights in Jan 2018
Response from Manager on 21 Jan 2018
Hi Anonymous, Thank you for your review. Please in the feature please bring any issues you have to the manager while you are in houss, that way we can try to make your stay as confortable as posible. Also I have no idea which apartment you stayed in. Thank you for staying with us Basil

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice apartment with enough room for family if 4. Our stay was during some rather hot weather and the single air conditioning unit could not cope well but everything else made our stay comfortable.
Stayed 4 nights in Jan 2018
Response from Basil on 19 Jan 2018
Thank you for your kind review. Glad you had a good stay with us, apart from the hot weather. Hope to see you back again

8/10 Good

F, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable apartment, had all the basics required and was well located with shops close by and undercover parking on site. Had to pay extra for wifi and it took some organising to collect the keys from the manager, as she is not always at that location. Would definitely stay there again though.
Stayed 7 nights in Jan 2018
Response from Basil on 13 Jan 2018
Thank you for your review. Happy to have you stay with us again.

8/10 Good

Horn, Singapore

Liked: Cleanliness, staff & service, room comfort
Very big and spacious property for 10-15 people
Overall the property was wonderful to house 10 of us. Unfortunately it was summer, and a room without air conditioner was tough, exhaust fan not working in dryer room. This place would be a lot more wonderful in Winter definitely. Walking to the train station is quite a bit of walking, but food and supermarket were nearly just around the corner.
Stayed 10 nights in Dec 2017
Response from Basil on 10 Jan 2018
Thank you for your comments. It was a pleasure having you stay with us. Sorry to hear that some of the small lights we not working, you should of mentioned this to the manager during your stay and it would of been fixed for you. As far as the fan in the laundry room not working, the motor is not in the room so you don't hear it running. Regards