Minibar, free WiFi, bed sheets
Check availability

Reviews of Illinois Hotel

3 out of 5
Illinois Hotel
15 Parramatta Rd, Five Dock, NSW

Reviews

6.8
Rating 10 - Excellent. 21 out of 75 reviews" "
Rating 8 - Good. 19 out of 75 reviews" "
Rating 6 - Okay. 14 out of 75 reviews" "
Rating 4 - Poor. 10 out of 75 reviews" "
Rating 2 - Terrible. 11 out of 75 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trenton

Stayed 2 nights in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very good place to stay. Bus stop right outside to the city and/or a train station. Heaps of parking. I am sure my air conditioner was not working room always hotter than the hallway but I just used the fan function and it was fine for the time spent in there
Stayed 1 night in Feb 2024

8/10 Good

Premarajah

Travelled with partner
Liked: Property conditions & facilities
Ok
Stayed 1 night in Feb 2024

8/10 Good

Clive

Liked: Cleanliness
On the whole value for money Only thing was no coffee sachets in the room There is coffee down the road but just was going to have a quick one in the room Otherwise all good
Stayed 1 night in Feb 2024

8/10 Good

Jye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was in great condition, Fresh, clean sheets and towels Great stay
Stayed 1 night in Jan 2024

6/10 Okay

Carmel

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dirty windows. Bed linen clean but dirty doonas and not in a cover. 1 bed had no mattress protector. No mirror. Very limited menu for food.
Stayed 1 night in Jan 2024

6/10 Okay

Tiana

Liked: Staff & service
Stayed 3 nights in Dec 2023

4/10 Poor

Majdi

Disliked: Cleanliness, property conditions & facilities, room comfort
A Rough Night in Five Dock
The hotel felt like stepping into a dimly lit Twilight Zone episode. It was late and check in at the bar felt...offbeat, to say the least. But hey, I was tired and ready for some rest. Unfortunately, what awaited me upstairs was anything but restful. The room? Tiny. Think shoebox with a bed crammed in. And the lack of windows? Claustrophobic doesn't even begin to describe it. But the worst part? The air. Imagine a thick cloud of stale cigarette smoke infused with dust mites doing the can-can. My allergies went nuclear, and sleep became a distant dream. Every cough and shuffle from the paper thin walls became my unwelcome lullaby. Morning brought bleary eyes and a burning desire to escape. Thankfully, the manager acknowledged the subpar experience and offered a partial refund, which I graciously accepted. However, a word of caution for future travelers: this is a shared bathroom hotel. Privacy is definitely not on the menu here. Positives: Partial refund offered by the manager. Negatives: Tiny, windowless room, cigarette smoke smell, dust mites, shared bathrooms, noisy walls. Verdict: Avoid unless shared bathrooms and claustrophobic conditions are your jam.
Stayed 4 nights in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
The staff were friendly and very helpful with giving me information on transportation to the event I was going to. Nice little pub
Stayed 1 night in Dec 2023

10/10 Excellent

WEI-FEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Tsolmontuya

6/10 Okay

Anna

Stayed 6 nights in Nov 2023

10/10 Excellent

Yuanzheng

Stayed 1 night in Nov 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little room! Clean and comfortable. Really likes stay here and will.do so again. Two little suggestions... Please add teaspoons to make a cuppa and also a small mirror would be useful.
Stayed 2 nights in Nov 2023

4/10 Poor

Natasha

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff were wonderful. The rooms were reasonably clean, bed comfy but the pillows were lumpy and so old it felt dirty sleeping on them. The coffee cups were dirty, needed to hand wash before use but no sink in room so used boiling water and tipped into another dirty coffee cup. Fridge was broken. Window didn’t close properly, so no the noise from the road was constant. The shared bathrooms were renovated but no bench space only a free standing sink, and one hook, so no where to put clothes and toiletries etc. Floors were soaked, no bath mats and very dirty. Toilets were also very dirty and smelly. Such a shame as the bar area was lovely and the staff very welcoming and accomodating.
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
Great location
Stayed 1 night in Nov 2023

2/10 Terrible

Ruth

Disliked: Property conditions & facilities
There was nothing to be liked, was for 6 nights there, no housekeeping came to my room! Had to chase them for milk and coffee. The bin overflow. No sink nor bath towel rail in the room had to put the towels over a upholstery chair, how hygiene is that for a week? Very noise windows faces Parramatta Route!!!
Stayed 6 nights in Oct 2023

6/10 Okay

Kelly

Travelled with partner
Liked: Staff & service, property conditions & facilities
The Hotel was decent although our room was separated from the shower and toilet, the staff were wonderful although when we experienced an unusual incident with the local firemen at 1am the second night we were there, we were woken up and was informed that our room specifically was apparently on fire and our smoke alarm was going off but there was no fire and our smoke alarm wasn't making any noise, when I informed the staff they investigated the incident immediately, as a burn survivor that incident triggered my ptsd. The lady I spoke to was extremely professional, polite and was friendly. The bus stop was directly outside of the hotel which we liked.
Stayed 6 nights in Nov 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and having a bar/food was great
Stayed 1 night in Nov 2023

6/10 Okay

Jill

Room was clean and had quite reasonable rates. It was close to an event we were attending. Step along corridor needs a safety strip to alert people
Stayed 1 night in Nov 2023

10/10 Excellent

Graeme

Stayed 3 nights in Nov 2023

6/10 Okay

Ian

Liked: Cleanliness
Stayed 1 night in Nov 2023

6/10 Okay

Caleb

Travelled with family
Liked: Cleanliness, amenities
Our stay at the Illinois Hotel was overall a pleasant stay! Beds were comfy and bathroom facilities were excellent. William behind the bar was an absolute legend! As for the areas of improvement: • The fridge in our room (3) was not functional and didnt close properly. • The hotel manager was quite abrupt with his attitude towards us, and as we are new to the area it wasnt ideal. But overall he gave us all the information we needed to know. Thanks for the fun!
Stayed 1 night in Nov 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Nov 2023

8/10 Good

Leann

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
No kitchen to purchase food from downstairs
Stayed 1 night in Oct 2023

2/10 Terrible

Sahil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was good value for money. Clean room and convienent amenities. Staff very helpful.
Stayed 1 night in Nov 2023

8/10 Good

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Richard

Liked: Cleanliness, staff & service
There was no mention on wotif that the bathroom was a shared bathroom. Everything else was good
Stayed 1 night in Oct 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean, bed acceptable noise not to bad considering the location, you get what you paid for.
Stayed 1 night in Oct 2023

10/10 Excellent

Greg

Business traveller
Liked: Cleanliness, amenities
Good spot tidy and clean
Stayed 1 night in Oct 2023

6/10 Okay

juan

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Clean tidy quiet
Stayed 1 night in Oct 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly as advertised
Stayed 5 nights in Oct 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place 2Go,.
Thanks good place
Stayed 1 night in Oct 2023

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t see or speak to anyone. Just the way I like it
Stayed 2 nights in Sep 2023

2/10 Terrible

Leanne

Disliked: Cleanliness, amenities, property conditions & facilities
First room stunk like vomit and red wine. I asked for another room and the next one I pulled back the covers no top sheet and ?faeces and body fluids on quilt coming into direct contact with guest. . All rooms like this. No extra linen on site. Shared bathroom had nowhere to put your belongings off the floor. Staff were lovely and apologetic- refunded
Stayed 1 night in Sep 2023

4/10 Poor

Jody

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv and blinds were both broken in some sort of way. the bar staff was rude to me when i came in and asked about the hotel. There was pieces of rubbish in the room from the previous people
Stayed 1 night in Sep 2023

2/10 Terrible

Itzy

Stayed 5 nights in Aug 2023

8/10 Good

Kevin

Stayed 1 night in Jul 2023

8/10 Good

Dianne

Travelled with family
Liked: Staff & service, property conditions & facilities
Staff pleasant. We only used the hotel to sleep basically - beds were comfortable. Room lacked any hanging space and mirror and only had one chair. Also a small bench for clothes would be helpful in shower room as though shower was efficient - much water splashed onto the floor and onto one’s clothes. The small wall hook wasn’t adequate. We would return however as good value.
Stayed 3 nights in Jul 2023

10/10 Excellent

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the room and affordable price
Stayed 2 nights in May 2023

8/10 Good

Michael

Stayed 1 night in Apr 2023

2/10 Terrible

Alex

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The absolute worst long-stay accommodation ever, by far. I was in Sydney for 5 weeks producing an event during World Pride (that was very successful). But made the mistake of staying at Illinois aka Ill-Annoy Hotel the whole time. Room and shared bathrooms (except obviously dirty shower tiles) are ok but that's where it ends. I got scabies from the bedding for the first time in my life with terrible symptoms emerging after about 4 weeks (just like the textbooks say). Traffic noise is terrible from Great Western Highway with no effort to seal the windows etc. Combined with constant seemingly deliberate and harrowing slamming (literally every couple of minutes) of other room doors/hallway doors/bathroom doors all through the night almost every night. Meaning you have to use really good earlplugs to get any kind of sleep. The shared toilets had run out of toilet paper at least half the times I wished to use them. In the whole 5 weeks no staff ever made contact with me. Never. Not to see if I needed clean towels or bedding or anything. So I resorted to driving my laundry including their scabies-sheets to a laundromat in Dulwich Hill. I feel the two young male cleaners of culturally diverse backgrounds figured out I am a gay man and took to intentionally excessively busying themselves with very loud vacuum cleaners etc every morning right outside my door (instead of doing their jobs properly). As well as what I feel were other harassing homophobic tactics... (see Google for more)
Stayed 28 nights in Jan 2023

2/10 Terrible

Sean

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny, stinky and loud. Thought I was in war torn Africa
Stayed 1 night in Mar 2023

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gary the Manager is extremely helpful and the rest of the staff are very courteous and professional. Good place to stay. Nice and clean. Thank you, H
Stayed 12 nights in Feb 2023

4/10 Poor

Antony

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
What a terrible place to stay . Room was dirty, bed linen was dirty, bathroom was dirty with other people’s wet dirty towels laying on floor . Never stay again
Stayed 1 night in Feb 2023

6/10 Okay

Brock

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2023

6/10 Okay

Geoffrey

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
For $100 for the room it was good value
Stayed 1 night in Feb 2023

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean cheap property
Stayed 2 nights in Jan 2023