Iron/ironing board, free WiFi
Check availability

Reviews of Heathcote Hotel

3.5 out of 5
Heathcote Hotel
Cnr Veno Street & The Princes, Heathcote, NSW

Reviews

8.0

Very good

Rating 10 - Excellent. 31 out of 104 reviews" "
Rating 8 - Good. 45 out of 104 reviews" "
Rating 6 - Okay. 22 out of 104 reviews" "
Rating 4 - Poor. 5 out of 104 reviews" "
Rating 2 - Terrible. 1 out of 104 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

MARK

Stayed 18 nights in Nov 2023

6/10 Okay

STEPHANIE

Travelled with family
Liked: Staff & service, amenities
The rooms were adequate, The beds were adequate. Tv is very small. Kitchen amenities were adequate (frozen milk in the fridge). Parking was great. Staff were unprepared. (Asked for payment, when payment had already made. Took over half and hour to get key and sign a piece of paper.)
Stayed 1 night in Apr 2022

6/10 Okay

Julie

Business traveller
Liked: Cleanliness, staff & service
Business travel
Ok for a quick overnight stay for business . Would stay again
Stayed 1 night in Nov 2021

6/10 Okay

David

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was only an overnight stay, but the meals were great and the staff were friendly.
Stayed 1 night in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was quiet and comfortable. Being near the Hotel was handy for meals.
Stayed 3 nights in Apr 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
The living quarters were quite small and very basic with a tv that small I had to take a picture for people to believe me. Probably well over priced for the standard of room. However I must say that the standard of meals at the hotel were absolutely excellent and would recommend the meals to anyone visiting.
Stayed 2 nights in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The bathroom had been renewed and was bright and functional - tiled floor to ceiling with new fixtures and wonderful shower. If the room and motel frontage had as much attention it would be a wonderful place to stay. Overall clean and comfortable. Would visit again.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The cobwebs under the side table and the fact that the cocktails stopped at 9.30pm
Stayed 1 night in Feb 2021

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The room was better than I expected. Everything you needed for an overnight. Beds comfy, room warm, fridge and tea and coffee making facs provided. Only thing is that there are bright lights outside on the walkway that are on till 2am at night. There is a glass panel on top of the door and the vertical blinds were missing a strip, so the light came through into the room. It was hard to sleep. There was little traffic noise, not enough to notice.
Stayed 1 night in Jun 2020

6/10 Okay

Verified traveller

Liked: Cleanliness
The property served my purpose for a quick one night stay, as the room was adequate and bed was comfortable. The TV was probably the smallest I have ever seen in a hotel room anywhere, made it hard to see at times.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities
• The room (Number 7) stunk of damp. So badly in fact, I had to open the door and windows and sit outside for a while until it was breathable. However, every few hours the stench returned. • Apparently, the room had been cleaned just before my arrival. There were coffee cup rings on the bedside tables, still sticky. And a half dead cockroach lying in the shower. • My stay was Saturday, Monday, Tuesday, Wednesday. On Tuesday, the room wasn’t cleaned or replenished. After mentioning this to staff, the room was cleaned Wednesday, but no replenishment of the (tiny) shampoo and conditioner bottles. Both empty ones were left from the 2 days before. However, there was a new dead cockroach lying on it’s back in the shower. • I never got the TV in the room to work. I did mention this to staff at the bar but nothing was ever done. • I never got the Internet to work. Your welcome book in the room listed you ‘free’ wi-fi network as: BigPond627580 and password 2B8978892E. There was no such network. On asking at the bar, I was told that, in fact, the networks was: hhotel and the password heathcote1. This actually worked for the first evening, then it too disappeared and never returned. I half-heartedly mentioned this to bar staff, nothing was ever done. I ended up using my mobile phone as a hotspot while staying at the hotel, thus incurring even more expense. The dining room is a glimpse into insanity, Children run wild and screaming even into over 18 areas.
Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
The bed was comfortable, but the bedside clock-radio wouldn’t tune and the alarm went off at midnight. Then the radio started crackling. I had to turn it off at the wall. The promised wifi had the instructions in the folder, but the wifi listed in it wasn’t visible on my phone. The only wifi that showed up was HHaccomodation but the login code in the folder was wrong. Vertical blind missing one drop.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
It was a bed to stay in. Could of been cleaner. Needs new blinds.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Tidy, clean, noisy good quick stay.
Clean comfortable room inside and good heatpump/blankets nice and warm. Big gap under door which we blocked up to avoid a draft. Can hear neighbours but not noise from pub so loud other visitors can wake you up. Outside looks run down but much nicer inside. Service for checking in took ages as at the bar and busy but lovely staff. Only a very quick stay for us and location was great close to family.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short
Very good clean and even though you are at hotel it was not nosy and great meals and great little coffee shop out front great meals
Stayed 1 night in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good basic accommodation which represents value for money
Stayed 2 nights in Dec 2017

6/10 Okay

Charles, San Jose California

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good Overall
I found the process of actually checking in to be very confusing the hotel check-in is inside the bistro and it is not clearly a hotel lobby The room is somewhat old but was not in bad shape it is easy to burn one self because the hot water comes too Quickly whenn the water is turned on It is difficult to get the shower to be the right temperature This hotel does not allow cooking in the rooms And there is no microwave or toaster Overall a comparable value for the money to other Australian hotels that we stayed at
Stayed 1 night in Jan 2018

6/10 Okay

Bill, nowra

Liked: Cleanliness, staff & service
Hotel on highway and rail line
Couldn’t sleep well due to outside lights on, no blockout curtains only thin verticals. Nothing above the door to reduce light. Need better insulation to dampen the light and noise. Good bistro and pub
Stayed 1 night in Dec 2017

6/10 Okay

Katie, birmingham

Disliked: Cleanliness, property conditions & facilities
We just needed a bed for the night
There was a threadbare thrown on the bed, they should have just thrown it. The toilet was not cleaned properly and there were hairs on the bathroom floor. At the end of the day we just needed a bed for the night and we had that and a shower so met our needs.
Stayed 1 night in Nov 2017

8/10 Good

mahony, melb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking distance to shops n train!
Room is clean, simple n well equipped. Close to shops n train is useful! Great place to stay n staff in pub alongside are helpful but it is a sports bar so if you don't like screens n races n pokies go out somewhere for recreation.
Stayed 2 nights in Jul 2017

8/10 Good

Jennifer, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is convenient to family in Helensburgh. The staff were friendly and efficient.
Stayed 1 night in Jun 2017

6/10 Okay

J, australia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Walls thin, need I say more
Not a good sleep, but a good meal and friendly staff Lighting poor and only one chair for two people.

8/10 Good

Mrs D

Liked: Cleanliness, staff & service, room comfort
Good stay but the pillows and bedding stunk of cigarettes

6/10 Okay

Verified traveller

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Nice but a little overpriced
Friendly staff and was very quiet given the proximity of the princes highwa The only complaint- and a major one that is easily fixed- the blinds were broken which meant no privacy and light pouring in the next morning

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Value for Money
Spent a week in a very welcoming and accommodating hotel. Staff very friendly, Room simple but you get what you pay for. I would highly recommend. Very close to everywhere. Thank You Heathcote.

10/10 Excellent

Graeme, NSW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and cheap
It was a pleasant stay would stay here again. Stayed mid week so I don't know if the noise from the pub would be too loud when a band is playing. It was very quiet when I stayed.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Overall I had a good stay. There was supposed to be free WIFI, but it was disappointing that there was no WIFI. The room was nice and comfortable.

8/10 Good

Chris, New England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable + clean
Our room suited us perfectly for our stay. It was comfortable and clean. The bathroom was large and modern. The only issue was we were woken at an unsociable hour by some loud drunk people staying in the room next door which was due to thoughtless people not the Hotel

8/10 Good

barbara, VALLEY VIEW SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Travellers
This Motel is all about our convenience, close to family,close to transport,enjoyable food, and children friendly. we are grandparents and don't have our own transport and this motel offers all the facilities we need to enjoy our family and our stay in Sydney.

10/10 Excellent

Christine, South Coast

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to trains and shops.
My 12 year old Daughter and I stayed for 2 nights while doing a Sydney "tourist" Trip. From the minute we arrived we were welcomed wholeheartedly and offered handy hints. The hotel is so close to transport and the hotel staff were more than happy to let us know surrounding attractions and train times. The rooms were great and if you think you are going to hear noise from the Hotel, you won't. We stayed on NRL grand final weekend and we didn't hear a thing. If you are looking for a cheaper alternative to the overpriced city hotels this is a great venue, only 40 mins on train to the city, easier than driving and cheaper. Cannot say enough good things about our stay and the wonderful treatment we received :)

6/10 Okay

Verified traveller

Liked: Staff & service
hard work
I asked for wheelchair access and was told that it is a ground floor unit but there were steps so it was very difficult for us. Someone yelling outside the room at 2am Sun morning,the staff were helpful and sympathetic.

8/10 Good

Nas, Wollongong

Liked: Cleanliness, staff & service
A place to stay half way from South Coast
Booked in for a night only. Was quiet on a Sunday night and left on Monday morning.

8/10 Good

Mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located close to trains and shops
Room very clean although not very private as entrance is located in front of Hotel car park and rooms are all joining. Very easy to get too and Staff very Friendly and food in bistro reasonably priced - not your average pub food, but tasty. Overall a 4 and I would stay there again

10/10 Excellent

Noelene, Australia - WA - Regional WA

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home, Cant say enough great!; Value: Great deal; Service: Phenomenal; Cleanliness: Immaculate; Heathcote station nearby, easy to get to the airport, close to family and all us West Australians could stay there together. The other

10/10 Excellent

B, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Everything you need in a ; Value: Affordable; Service: Courteous; Cleanliness: Spotless; Easy to get to where we needed to go, offers good services. Security deposit returned promptly.

10/10 Excellent

Lixiang, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
$50 deposit is required with credit card. Cash is ok but will not be refunded until 8:30am

10/10 Excellent

Michael, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Value: Great deal; Service: Go the extra mile;

10/10 Excellent

Ted, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Fantastic; Service: Remarkable; Cleanliness: Spotless; pizza

10/10 Excellent

Melanie, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Affordable; Service: Outstanding; Cleanliness: Spotless; Excellent choice for clean, good-value, basic accommodation with excellent on-site amenities in Shire area.

10/10 Excellent

michelle, Australia - NSW - Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: outstanding; Value: amazing; Service: outstanding; Cleanliness: beautiful; great meal

8/10 Good

Christine, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nice ; Value: Economical; Service: Friendly; Cleanliness: Pleasant;

10/10 Excellent

Melissa, Australia - ACT - Canberra

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Modern; Value: Bargain; Service: Professional, Good, Courteous; Cleanliness: Immaculate;

8/10 Good

dave, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service
Facilities: Modest; Value: Reasonable, OK by Sydney standards; Service: Courteous; Cleanliness: Spotless; OK for our needs. Room for night without having to go out for meal and drinks.

10/10 Excellent

Amanda, Australia - NSW - Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, loose shower head; Value: A steal; Service: Outstanding, helpful staff; Cleanliness: Immaculate; 10 minutes from Sutherland Entertainment Centre. The meals in the Bistro were amazing and yet so busy the chefs did so well to put out such great food

8/10 Good

Dallas, Australia - NSW - Newcastle

Liked: Staff & service, property conditions & facilities
Facilities: Above average; Value: Moderate; Service: Go the extra mile; Cleanliness: Tidy, Room not cleaned 1 night;

8/10 Good

David, Australia - NSW - Regional NSW

Facilities: Basic, Unpretentious, Beds worn need replacing; Value: Economical; Service: Basic; Cleanliness: Tidy; Windows rattled and need to be jammed with toilet paper to make quite.