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Reviews of My Place @ Surat Hotel

2.5 out of 5
My Place @ Surat Hotel
247/5 Namuang Road, Talad, Surat Thani, Surat Thani

Reviews

8.6

Excellent

Rating 10 - Excellent. 110 out of 256 reviews" "
Rating 8 - Good. 111 out of 256 reviews" "
Rating 6 - Okay. 28 out of 256 reviews" "
Rating 4 - Poor. 6 out of 256 reviews" "
Rating 2 - Terrible. 1 out of 256 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful. The room was well worth the cost we payed for it. Many eating options in the area. It’s also very close to the night market.
Stayed 1 night in Mar 2024

4/10 Poor

Murphy

Travelled with group
Disliked: Cleanliness
Dirty, uncomfortable, washroom facilities awful
Stayed 1 night in Feb 2024

10/10 Excellent

Eugene, Coppell

Liked: Staff & service, amenities, property conditions & facilities
I always stay here when visiting Surat Thani. Easy walk to both the night market and the river front. Also, the bus station is 5 min walk (Phantip Travel). I like this option for travel to Krabi because no need to go to train station, which is 25 min ride away and 150 baht or so. Be sure to do Phantip Travel booking online, as they dont sell tickets at the office location. Bottom line, this hotel is a great choice when bouncing through town for either Krabi/Phuket etc, or Samui. Wifi works fine. Restaurant options within a minute walk.
Stayed 1 night in Jan 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service
Central location, very friendly staff. Bed hard
Stayed 1 night in Dec 2023

10/10 Excellent

Aoi

Liked: Staff & service, property conditions & facilities
Thanks for the good service
Stayed 5 nights in Sep 2023

10/10 Excellent

Myldwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really pleasant staying there. I would definitely stay there again if I am in the area.
Stayed 13 nights in Jul 2023

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable, clean & quiet which was exactly what we needed!
Stayed 1 night in Feb 2023

10/10 Excellent

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Jevons

Travelled with group
Liked: Cleanliness, staff & service
Nice and helpful staff. Very convenient location to walk in town for eating at the night market and riverfront walking. They can help book ferry tickets for you. They give me a postcard with my name on it. A little surprise. Not many hotels are doing this nowadays. It is an old hotel and not updated. There is no hot water pot, no coffee in the room, no elevator. You have to go downstairs to get hot water for your coffee and instant noodle.
Stayed 1 night in Nov 2021

8/10 Good

Kok Hway

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Praba, Kuala Lumpur

Travelled with family and small children
Disliked: Amenities
It was a short stay before going to the airport. The room was big but not enough amenities. Fork spoon are not available. Some of the staffs can’t understand, I requested for a change of bedsheet and they shook head only. Nearby night market is good with all local foods and the popular padthai shop.
Stayed 1 night in Sep 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Miss informed
Overall the hotel was good, only issue was, I emailed in advance to ask if they had a smoking area in the hotel for my partner. I was told there was so we booked with them. Upon arrival he was told there was none and he had to go out on to the street when ever he wanted a smoke. To some this would not be a problem, but if you are told in advance there was an area within the hotel then there should be. Nothing worse then entering a building and there are people outside it smoking (I am not a smoker) where you have to walk through them. Hotel should of been more honest and say they are a smoke free hotel and we would of booked somewhere else, simple.
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
The rooms were clean but smelled very bad. One was very musty and the other smelled of cigarettes very badly. Other than that I can't complain about value for money. Clearly a basic decent 2 star Asian hotel with receptionists eating lunch behind the counter and another member of staff sleeping on a sofa in reception.
Stayed 1 night in Aug 2019

10/10 Excellent

Bret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spent one night here before heading to Koh Samui... Wish we would have booked another night just to tour around more. Hotel is great, right next door to the night market and floating market if you have time. Book your onward tickets here they are cheaper than anywhere we found. The staff is amazing even made a custom card for us when we checked out. Will definitely stay here again.
Stayed 1 night in Jul 2019

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent value place with an adorable lobby and assistance in booking any transportation. Very helpful staff. Close to night market and open streets.
Stayed 2 nights in Jul 2019

10/10 Excellent

Skye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quick stay
This was a great quick stop before continuing on to the koh Samui islands. Cute travel themed lobby. Staff was friendly and quick and they offered tickets to the islands and a pick up from the hotel. Location close to a 7/11 as well.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
great
Stayed 2 nights in Jan 2019

10/10 Excellent

Glen, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended, clean, quiet.
Very clean rooms. Quiet and comfortable. I highly recommend this Hotel. Great value.
Stayed 1 night in Jan 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to land, right next to a cute market.
Stayed 1 night in Jan 2019

8/10 Good

Anddrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff
Very friendly and helpful staff, who helped us with our onward bookings. Room Was a bit dated but was good for two nights we stayed. Close to a night market and a few good places to eat.
Stayed 2 nights in Feb 2018

8/10 Good

mick, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Nice place to stay. Great price for the room. Not much to do.
Stayed 1 night in Dec 2017

8/10 Good

Jordin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2017

8/10 Good

rose, australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean and centrally located
Enjoyed our stay Happy that it was very clean. Staff were pleasant and helpful
Stayed 3 nights in Sep 2017

8/10 Good

Pat, Travelling from KL, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location!
- Great welcoming - One stop service, tour, airport transfer, other transports - Room is clean, comfort - Good location - Reasonable price for the budget hotel
Stayed 1 night in Jul 2017

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be happy to return
This was the most welcoming of hotels. The management went the extra little bit that adds miles in comparison to others and their service was always with a smile.
Stayed 1 night in Jun 2017

8/10 Good

Chatchai, P.

Liked: Cleanliness, staff & service, room comfort
Good location, good staffs and good rooms
Hotel is located in Surat Thani downtown with private car park and short walk to night market. There are many convenience store nearby the hotel. Room is big clean and comfortable. Staffs are very friendly, helpful, and polite. If you are traveling with elders, you have to make sure that they're healthy because no elevator to service. In the whole picture, I really love this hotel because good location, good staffs, and good room.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Lynette

Liked: Cleanliness, property conditions & facilities, room comfort
Nothing around there
I wouldn't stay in surat thani anyway but if you have to I would recommend this hotel. There was a woman on the reception who spoke english. But on the other day there were two men who didn't understand 1 word in english and thia was quite hard because I needed a transfer

10/10 Excellent

Juan Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there for just one night, but the staff was very helpful and the location is very convenient, the night market is just round the corner. You can hire on reception the transfer to the airport and the bus stops right in front of the hotel at the time agreed. Wi-Fi es great and all in all a good place to stay.

8/10 Good

Vipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stopover to Ko Samui
Great stop over before taking the ferry to Ko Samui. Staff was very helpful. Arranged our transfer and ferry tickets

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!!
Awesome place. Superb location metres away from food market. Beautiful staff. Spotless. Will definitely come back!!

6/10 Okay

Verified traveller

Find for one night
Clean and basic, fine for a one night stopover, near a night market which was good for food, and not far from the ferry terminal.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in every way. It did not have a lift. So, if you can do stairs not for you.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good, central hotel
You are close to everything at this hotel. The night market is a block away. We got our dinner there each evening. Delicious fresh food.

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, spacious room with great staff
Really clean hotel, spacious room and good WiFi. The staff were really welcoming and very friendly. They have a restaurant next door which serves nice and very reasonably priced food. The location was good - very central in Surat Thani. We only stayed overnight, to get a boat the next day, so didn't get to explore to far.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Connor

Disliked: Cleanliness, staff & service, room comfort
Convenient for transfer for 1 night
OK for one night. We were a little disappointed with the service from staff (we booked the hotel based on the previous guests comments about how friendly the staff were). We found staff were not particularly friendly and we felt awkward when approaching the reception desk to ask for directions. That said the the staff were not rude at all. The locals don't appear used to European tourists and were intrigued/ curious...be prepared to have the locals stare at you frequently - they were all perfectly friendly however.

10/10 Excellent

Lyn, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities
Spacious room and clean. Best value in town
We were surprised when we entered the room. Big and clean. Staff were very helpful and polite too. Location wise it is near to family and the night market. Glad that we chose My Place!

10/10 Excellent

Avi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and friendly
We needed to stay night for ferry and My place was good answer for this reason, cheap, clean and friendly front desk. Water preasure at the shower must be better.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap Airport Shuttle
I was staying overnight in transit. There was a welcome board with my name on it. The hotel was clean and next door to a night food market and two roads from an internet café, both of which I needed. There was a hotel map showing both. I was cross with myself as I saw there is an airport shuttle for 150THB and I had already booked a 400THB tuc-tuc.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, and convenient
Basic but very clean. Great wifi. Friendly and helpful staff.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Place, hotel at Surat Thani
we check in on 3 July . Stay for a night before our transit to Koh Samui. Nice hotel and the staff are very helpful. Highly recommend to those who want to stay at Surat Thani before transit to Koh Samui. Good location. 5 minutes walk to night market with variety of local food .

10/10 Excellent

Seth, Gilbert Az

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personal touches
The staff was so friendly and they really made you feel special on a personal level.

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Extremely friendly staff! Very personal hotel- my name was written on a board to welcome me and they gave me a hand written postcard thanking me for my stay after I left. Room had towels in swan shapes and bed was very comfortable. No elevator, but staff helps you with your luggage. We stayed there Because our flight into Surat Thani airport landed after the last ferry to ko samui. Hotel sold bus+ferry tickets to get to ko samui- it cost 20 THB more than the regular price but they take you to The bus which is great. Really great hotel! Very pleased!!

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value
We only stayed one night but we felt very welcome here. For the price this hotel was very good and they organised our bus trip to the airport. If you need to stop over I would recommend this hotel.