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Reviews of K Park Grand Hotel

3 out of 5
K Park Grand Hotel
99/99 Karnjanawitee Road, T. Bangkung, A. Muang, Surat Thani, Surat Thani Province

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 56 reviews" "
Rating 8 - Good. 23 out of 56 reviews" "
Rating 6 - Okay. 10 out of 56 reviews" "
Rating 4 - Poor. 6 out of 56 reviews" "
Rating 2 - Terrible. 6 out of 56 reviews" "

7.8/10

Cleanliness

7.0/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

James

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2023

8/10 Good

ne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jan 2023
Response from ฝ่ายต้องรับโรงแรม on 4 Feb 2023
Thank you. Hope you will come back to use our hotel again.

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2022
Response from Marketing Team on 3 Aug 2022
Dear RICHARD, Thank you for staying with us last month and for your review. This is so valuable to us. We hope to welcome you again here at K Park Grand Hotel, Suratthani. Thank you, Khub Khun Ka.

6/10 Okay

Linda

Travelled with group
Liked: Cleanliness, property conditions & facilities
I recommend you book directly with the hotel.
Because we booked through hotels.com the hotel did not seem to know we were arriving. They had several guest keys ready to be picked up but not ours. It took longer than normal to check in and they gave us the wrong room then called us to move. They were very apologetic and lovely to deal with. Next time I will book directly with the hotel.
Stayed 1 night in Apr 2021
Response from Cat on 18 Apr 2021
Thank you very much for your feedback.

6/10 Okay

tay

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Mar 2020
Response from MarketingTeam on 23 Mar 2020
สวัสดีค่ะ คุณ Tay ทางโรงแรมเคพาร์ค สุราษฎร์ธานี ขอขอบพระคุณ คุณลูกค้าเป็นอย่างยิ่งที่ได้เลือกใช้บริการห้องพักกับทางเรา และเสียสละเวลามารีวิวให้กับทางเราเพื่อให้ทางเรานำไปปรับปรุงแก้ไขเพื่อประสิทธิภาพในการบริการที่ดีขึ้นของโรงแรมของเรา ทางเราต้องขออภัยหากทำสิ่งใดให้คุณลูกค้าไม่พึงพอใจเช่น การเช็คอินที่ล่าช้า ทางเราต้องขออภัยเป็นอย่างยิ่งเนื่องจากวันเดียวกันนั้นมีการเข้าพักของลูกค้าที่มีการสอบตำรวจในตัวจังหวัดสุราษฎร์ธานี และมีงานประชุม 2 กลุ่มในวันนั้น ทางเราจึงมีความล่าช้าในการเช็คอิน ทำให้คุณลูกค้าคอยนานเกินไปทางเราได้ดำเนินการไปยังฝ่ายที่เกี่ยวข้องแก้ไขปัญหาแล้ว หากมีครั้งต่อไปทางเราเชื่อมั่นว่าจะไม่เกิดเหตุการณ์แบบเดิมอีก และทางเราหวังว่าครั้งต่อไปทางเราจะแก้ไขในส่วนที่ผิดพลาดในครั้งนี้ค่ะ ขอขอบพระคุณเป็นอย่างสูงค่ะ #MarketingTeam

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Great place to stop off if location is convenient
Really nice hotel, though slightly dated, and very empty. Great value and the staff were super helpful and really kind. Location is out of the way but good if you want to get to the ferry port in the morning.
Stayed 1 night in Feb 2019
Response from ฺฺFront on 26 Mar 2019
Thank you. Hope you will come back to use our hotel again.

8/10 Good

Tanapong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from ยาน์ on 12 Apr 2018
ทางโรงแรมขอขอบพระคุณลูกค้าเป็นอย่างยิ่งที่ช่วยสละเวลาตอบกลับรีวิว ทางโรงแรมสัญญาที่จะปรับปรุงและพัฒนาการให้บริการให้ดียิ่งๆขึ้นไป The hotel would like to thank you very much for taking the time to respond to your feedback. The hotel promises to improve and develop the service even better.

6/10 Okay

James R

Liked: Cleanliness
Very hard bed, but other than that, good place to stay and reasonable.
Stayed 1 night in Mar 2018
Response from ํYa on 31 Mar 2018
The hotel would like to thank you very much for taking the time to respond to your feedback. The hotel promises to improve and develop the service even better.

8/10 Good

Rahami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The very calm and comfort hotel.
The overall envirement of hotel very calm. The room was very comfort and clean but hotel management not provided the complimentary tea n coffee in room. We stay at superior room which located at level 2 and need to walk-up. The staff are very nice and good services.
Stayed 1 night in Nov 2017
We look forward to serving you again. If customers come here again. And the hotel is very pleased to bring this review to improve the service better.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
VERY OLD FASHIONED
THE HOTEL WAS OLD FASHIONED THE LOOKED OLD THE BATHROOM WAS OLD THE BED WAS HARD THE PILOW STANK IT WAS A BAD HOTEL BREAKFAST WAS SO BAD I WOULD NEVER GO THERE AGAIN AND WOULD TELL MY FRIEDS NOT TO GO .
Response from MarketingTeam on 8 Feb 2020
Dear Anonymous K Park Grand Hotel, Suratthani is pleased to welcome customers. We always check that our rooms, service and food are of the best quality to make you the most satisfied. Thank you for using the service.

8/10 Good

Macarena, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay.
Room was huge and quiet! Breakfast buffet was ok.. spaghetti carbonara was good but the Pad Thai terrible. Staff really friendly and try to help as much as they understand!! They help me to book my ferry to Koh Samui. Thanks guys!!
Response from MarketingTeam on 8 Feb 2020
Dear Macarena K Park Grand Hotel, Suratthani is pleased to welcome customers. We always check that our rooms, service and food are of the best quality to make you the most satisfied. Thank you for using the service.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best value I've ever had on a hotel
very low prices. nice hotel, breakfast included and had a lot of choices. thought prices were a misprint given quality. about $30 usd for room and two full breakfast buffets. unbelievable value.
Response from MarketingTeam on 8 Feb 2020
Dear Donald K Park Grand Hotel, Surat Thani, thank you to our customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. With respect #MarketingTeam

4/10 Poor

John, Cairns

Disliked: Property conditions & facilities, room comfort
Utterly disappointing and uncomfortable
Very tired travellers arrived after long long train ride and we were very disappointed. Room was stark and bed like a slab of concrete. Bare minimum of everything and worn out furniture. We were the only Westerners at breakfast which was busy and eggs stone cold. Would never stay there again!
Response from MarketingTeam on 8 Feb 2020
Dear Anonymous K Park Grand Hotel Surat Thani apologizes for the error. Now the hotel has developed and improved the system. The rooms have been developed and improved. Our staff have trained everyone before work to improve work efficiency. During this period, the hotel offers a room rate of 900 baht, including breakfast if not including 690 baht, to return profits to customers who want to stay during this period. If your customers have airplanes to Surat Thani, they can use the service, we will have the opportunity to prove. Hope we will serve customers again at the next opportunity. Thank you very much. Regards

8/10 Good

Chana, Bangkok

Liked: Staff & service, room comfort
Good hotel, a bit out of the town center.
Reasonable price. Spacious room, quite old but being renovated. I used to stay here 15 years ago. It was another name.
Response from MarketingTeam on 8 Feb 2020
Dear Chana K Park Grand Hotel, Surat Thani, thank you to our customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. Best regards

6/10 Okay

patrick, Washington DC

Layover hotel
Cheap hotel for a quick layover.
Response from MarketingTeam on 8 Feb 2020
Dear Donald K Park Grand Hotel, Surat Thani, thank you to our customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. Best regards

2/10 Terrible

May yoke

Disliked: Staff & service, property conditions & facilities, room comfort
Response from MarketingTeam on 8 Feb 2020
Dear Anonymous K Park Grand Hotel Surat Thani apologizes for the error. Now the hotel has developed and improved the system. The rooms have been developed and improved. Our staff have trained everyone before work to improve work efficiency. During this period, the hotel offers a room rate of 900 baht, including breakfast if not including 690 baht, to return profits to customers who want to stay during this period. If your customers have airplanes to Surat Thani, they can use the service, we will have the opportunity to prove. Hope we will serve customers again at the next opportunity. Thank you very much. Regards

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in Surat Thani
Very clean, everything was perfect. I was waiting for a flight the day after, transiting in Surat Thani.
Response from MarketingTeam on 10 Feb 2020
Dear Anonymous K Park Grand Hotel, Surat Thani, thank you customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. Best regards

4/10 Poor

Danni, Copenhagen

Disliked: Staff & service, property conditions & facilities
O.K at this price
Stay at K park 3 nights not much to say okay for the buck, but then it's said!!! Not a real hotel with service but then at this price your not paying for it, location is 10min drive by tuktuk to "town" No English, and could find a hotel with the same standard room no service right in town for half price.
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Surat Thani We have to thank the customers. That choose to stay with us We apologize for the inconvenience caused by the staff's services. However, we have brought the feedback to the relevant department to comply with the regulations. We have changed the system to be better. Hope that we will serve you again in With regards

10/10 Excellent

SM Phua, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value For Money
Very nice for a stop-over stay from Koh Samui. Good breakfast. For the evening, there is nothing much around the hotel so can visit Big C for food and shopping. Try not to get a tuk-tuk from hotel but walk across the road to get tuk-tuk. It is only 20 baht each to Big C. Hotel provide comfortable transport to airport at 500 baht. Very reasonable.
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Surat Thani We would like to thank our customers very much for choosing our hotel as a place to rest. We are grateful to this compliment that motivated our employees to work. We will keep this good and will develop even better. Hope that we will be able to serve customers again in the future. Best regards

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Surat Thani, thank you to our customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. Best regards

8/10 Good

Ale, Amsterdam

Liked: Cleanliness, staff & service, room comfort
Good hotel, great breakfast!
Stayed 3 nights and was a perfect home base after being away all day. Clean and good rooms. Price is good. Staff very nice!
Response from MarketingTeam on 10 Feb 2020
Dear Ale K Park Grand Hotel, Suratthani It is a pleasure to welcome customers. We will bring this compliment to use in the work to encourage the employees to continue working.Best regards

6/10 Okay

keenly

Liked: Staff & service
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Suratthani It is a pleasure to welcome customers. We will bring this compliment to use in the work to encourage the employees to continue working.

8/10 Good

Katie3383, Chicago, IL

Liked: Staff & service
We stayed one night before taking the ferry to Koh Tao. The hotel was fine, overall nothing spectacular stood out. They were helpful to book our bus/boat tickets to the islands and everything for our transfer was handled smoothly. Breakfast was ok and it was nice that they made eggs freshly in front of you, but there were not a lot of options. Overall a fine place to stay, but nothing close in the neighborhood to see or do.
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Surat Thani Thanks to the customers who have chosen us as our holiday destination. We are pleased that you, customers, watch us. We will apply this and improve it for the best service. We hope to serve you again in the future. Best regards

8/10 Good

Eric Mak, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and Tidy
Stayed there for one night after our trip to Koh Phangan before our flight on the next morning. It has a pleasing and grand outlook. Certainly the lobby looks good and the room doesn't disappoints us. Clean, neat and tidy. Had a pleasing stay there, enough comfort for us to rest well for the following day's trip. Breakfast wasn't with lots of choices but it will do, and one drawback is that the room doesn't provide a kettle for us to boil some water. Had to ask for room service to send us some hot water.
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Surat Thani Thank you so much to our customers for choosing our hotel as your holiday destination. Thank you for your appreciation for the service and location of the hotel. We have received this praise as an encouragement for the employees in order to improve the service even further. Hope you customers come to Surat Thani again will choose our hotel first. And we will not let you down Best regards

4/10 Poor

WB Smith, AUSTRALIA

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Only If You Have To
The staff have no idea at all at what is going on in the hotel.The desk staff dont knowm the email address, or how to get it.The staff cant find reservations.Porter doesnt know what hes doing, checking us in or out No english spoken at all. Never Again
Response from MarketingTeam on 10 Feb 2020
Dear customer We apologize for the inconvenience that time. Right now, we have been working to improve the hotel and the trainers that we have already trained will be able to provide you with better customer services, of course. Hope you visiting Suratthani will choose us as your best accommodation again time

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hotel
Was close to where I had to get the bus to the port for transfer to Samui. Clean big room. Complementary breakfast. Food was excellent.
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel Surat Thani would like to thank all customers for choosing our hotel as your holiday destination. Thank you for your appreciation for the service and location of the hotel. We are honored to encourage our staff to improve our service. Hope that customers coming to Suratthani will choose our hotel first. And we will not let you down

8/10 Good

Jarinya

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

8/10 Good

Frederik

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Giuseppe

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura enorme e di elevato livello , abbiamo ottenuto un prezzo davvero basso ma credo perché i questi giorni stavano facendo manutenzione agli impianti sportivi e piscina e quindi non utilizzabili , comunque sono rimasto molto soddisfatto era tutto eccellente
Stayed 2 nights in Nov 2023

2/10 Terrible

Emil

Stayed 1 night in Dec 2022
Response from ฝ่ายต้อนรับโรงแรม on 4 Feb 2023
Dear Emil ,Thank you for staying with us last month and for your review. This is so valuable to us. We hope to welcome you again here at K Park Grand Hotel, Suratthani. Thank you, Khub Khun Ka

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
พนังงานให้การต้อนรับเป็นอย่างดี... พนังงานดูแลเอาใจใส่ลูกค้า
Stayed 2 nights in Apr 2021
Response from Cat on 18 Apr 2021
Thank you very much for your feedback.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ห้องพักปรับปรุงใหม่ สะอาดสบายมาก พนักงานบริการดี ที่จอดรถสะดวก อยู่ติดถนนใหญ่ ใจกลางเมือง
Stayed 1 night in Feb 2021
Response from Marketing Team on 7 Feb 2021
ทางโรงแรมเคพาร์ค สุราษฎร์ธานี ขอขอบพระคุณสำหรับข้อคิดเห็นของท่านเป็นอย่างสูงค่ะ ทางเราน้อมรับและจะพัฒนาการบริการของเราให้ดียิ่งขึ้นไป ขอขอบพระคุณที่เลือกใช้บริการของเรา หวังเป็นอย่างยิ่งที่จะได้มีโอกาสดูแลท่านอีก ขอขอบพระคุณค่ะ

6/10 Okay

Morten Haaheim

Liked: Cleanliness, staff & service, room comfort
Out of town and out of shape.
Stayed 1 night in Dec 2019
Response from สุภาพร on 25 Jan 2020
ทางโรงแรมขอขอบพระคุณลูกค้าสำหรับคำติชม ทั้งนี้ทางโรงแรมจะปรับปรุงด้านการบริการให้ดียิ่งขึ้นค่ะ

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
ภายในห้องไม่มี อุปกรณ์ อำนวยความ สะดวก เช่น กาต้มน้ำร้อน กาแฟสบู่มีให้แค่คนเดียว ห้องน้ำใช้กับไม่ดี
Stayed 1 night in Aug 2019
Response from สุภาพร on 23 Jan 2020
ทางโรงแรมขอขอบพระคุณลูกค้าสำหรับคำติชม ทั้งนี้ทางโรงแรมจะปรับปรุงด้านการบริการให้ดียิ่งขึ้นค่ะ

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from สุภาพร on 25 Jan 2020
ทางโรงแรมขอขอบพระคุณลูกค้าสำหรับคำติชม ทั้งนี้ทางโรงแรมจะปรับปรุงด้านการบริการให้ดียิ่งขึ้นค่ะ

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ความสะอาดและพนักงานให้การต้อนรับที่ดีบรรยากาศหน้าพักผ่อน
Stayed 2 nights in May 2019
Response from aum on 5 Jul 2019
ทางโรงแรมขอขอบพระคุณลูกค้าสำหรับคำติชม ทั้งนี้ทางโรงแรมจะปรับปรุงด้านการบริการให้ดียิ่งขึ้นค่ะ

2/10 Terrible

Nichisa

Disliked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2018
Response from ยาน์ on 1 Aug 2018
ทางโรงแรมขอบพระคุณลูกค้าเป็นอย่างยิ่งสำหรับการรีวิวในครั้งนี้ และพร้อมที่จะนำความคิดเห็นและข้อเสนอแนะของลูกค้านำไปพัฒนาระบบการให้บริการที่ดียิ่งๆขึ้นไป

10/10 Excellent

Light GOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
สะดวกรวดเร็ว
แสงส่องสว่างในห้องไม่เพียงพอสำหรับการอ่านหนังสือ นอกนั้ันโดยรวมถือว่าโอเคร
Stayed 1 night in Feb 2018
Response from ยาน์ on 7 Mar 2018
ทางโรงแรมขอบพระคุณเป็นอย่างยิ่งสำหรับคำติชมในครั้งนี้ ทางเราสัญญาว่าจะพัฒนาและปรับปรุงการให้บริการให้ดียิ่งๆขึ้นไป

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
朝食付でお得な感じがしました。寂しいエリアにあるのが気になったくらいです。
Stayed 1 night in Jan 2018
Response from ์ืYa on 16 Jan 2018
The hotel is highly appreciated for its reviews. We look forward to welcoming you in the future.

4/10 Poor

yoshi, 日本

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
悪い。
フロントとの態度がよくない。シャワーのお湯の出が悪い。全体のサービスが悪い。二度と滞在はしたくない。
Stayed 2 nights in Dec 2017
Response from Ya on 14 Jan 2018
The hotel is highly appreciated for its reviews. We look forward to welcoming you in the future.And We are pleased to continue to improve our services.

8/10 Good

Nk, Bkk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรม เค ปาร์ค
รร นี้ ทำเลไปมาสะดวกอยู่ริมถนน เงียบสงบ ห้องพักสะอาด มีอุปกรณ์ครบครัน มีอาหารเช้าด้วย ราคาเหมาะสม หาก คุณไปสุราษฎร์ น่าจะเป็นทางเลือกแรก มีห้องสัมมนาอบรมขนาดใหญ่
Response from MarketingTeam on 8 Feb 2020
เรียน คุณ NK โรงแรม เคพาร์ค สุราษฎร์ธานี มีความยินดีที่ได้ต้อนรับคุณลูกค้า ขอบพระคุณคุณลูกค้าที่ได้เสียสละเวลามารีวิวให้ทางเรา ทางเราได้นำคำชมของคุณลูกค้ามาเป็นแรงบันดาลใจให้กับพนักงานมีกำลังใจในการทำงานต่อไป หวังว่าต่อไปทางเราจะได้รับให้บริการคุณลูกค้าอีก ขอบพระคุณที่ใช้บริการกับทางเรา MarketingTeam

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venlig personale og meget behjælpelige
Response from MarketingTeam on 8 Feb 2020
Dear Donald K Park Grand Hotel, Surat Thani, thank you to our customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. With respect #MarketingTeam

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good abcdefghijklmnopqrstuvwxyz no need to explain
Response from MarketingTeam on 8 Feb 2020
Dear Anonymous K Park Grand Hotel, Surat Thani, thank you to our customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. With respect

4/10 Poor

Taning, NST

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad hotel
I had an opportunity to stay tho hotel only one night with my friend. When we arrived to the check in counter. Nobody greeted us until I began my conversation that we were going to check in. The staff just looked at us and request my passport. They didn't know I booked trough Expedia and it seemed didn't have my booking. So, I presented the voucher to them but they asked me when I booked it. I have stayed many 3 stars hotel and all of them I booked through Expedia. They have known exactly who I am to check in when i present my passport and booking voucher but here is the first time I met. When the check in processing finish, no room direction. We had to find the room by no any direction.The room is quite old and dirty. I found many hair in the bed. I found a lot of dust in the room. All facilities are old. I don't want to complaints but I have to compare to other 3 stars hotel that I have stayed before. This hotel is lower than 3 stars hotel.
Response from MarketingTeam on 8 Feb 2020
Dear Taning K Park Grand Hotel Surat Thani apologizes for the error. Now the hotel has developed and improved the system. The rooms have been developed and improved. Our staff have trained everyone before work to improve work efficiency. During this period, the hotel offers a room rate of 900 baht, including breakfast if not including 690 baht, to return profits to customers who want to stay during this period. If your customers have airplanes to Surat Thani, they can use the service, we will have the opportunity to prove. Hope we will serve customers again at the next opportunity. Thank you very much. Regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from MarketingTeam on 8 Feb 2020
Dear Anonymous K Park Grand Hotel, Surat Thani, thank you to our customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. With respect

8/10 Good

YOSHIHITO, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
綺麗で便利なホテルです
期待していませんでしたが、ロビーも広々としていて、部屋も綺麗でWi-Fiがとても快適でした。 ホテルの食事はお勧めできません。外に行けば、安くて美味しいローカル料理が食べられますので、朝も夜も是非外に行ってください。
Response from MarketingTeam on 8 Feb 2020
Dear Anonymous K Park Grand Hotel Surat Thani apologizes for the error. Now the hotel has developed and improved the system. The rooms have been developed and improved. Our staff have trained everyone before work to improve work efficiency. During this period, the hotel offers a room rate of 900 baht, including breakfast if not including 690 baht, to return profits to customers who want to stay during this period. If your customers have airplanes to Surat Thani, they can use the service, we will have the opportunity to prove. Hope we will serve customers again at the next opportunity. Thank you very much. Regards

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Kort opphold påvente til Koh Tao
Overnatting på vei fra Bangkok til Koh Tao. Helt ålreit hotell, litt taxi tur så var vi "i sentrum".
Response from MarketingTeam on 10 Feb 2020
Dear Anonymous K Park Grand Hotel, Surat Thani, thank you customers for taking the time to review us. We will bring this to develop and inspire employees to have morale in service to other customers. Right now, we have many promotions. About room rates Customer comes to Surat Thani Hope that we will provide good service like this again. Best regards

8/10 Good

Supranee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Suratthani It is a pleasure to welcome customers. We will bring this compliment to use in the work to encourage the employees to continue working.Best regards

8/10 Good

Nacho P., Barcelona

Liked: Cleanliness
Estupendo hotel algo desangelado
Apto para la típica noche de paso hacia o desde Ko Samui
Response from MarketingTeam on 10 Feb 2020
K Park Grand Hotel, Surat Thani Thanks to the customers who have chosen us as our holiday destination. We are pleased that you, customers, watch us. We will apply this and improve it for the best service. We hope to serve you again in the future.

6/10 Okay

Lidia, Barcelona

Disliked: Property conditions & facilities
Hotel für eine Nacht
Das Hotel diente nur zur Übernachtung zur Weiterreise nach Koh Samui. Frühstück war schlecht Hotelumgebung ist trostlos Sehr abgelegen vom Flughafen
Response from MarketingTeam on 10 Feb 2020
Dear Lidia We apologize for the inconvenience that time. Right now, we have been working to improve the hotel and the trainers that we have already trained will be able to serve customers better than before. The surrounding areas of the hotel have also been re-opened, such as 7-11 Frames, Mille Marsh, 24 hour customer service. Hope you come to Surat Thani to choose us as your best accommodation again. Best regrads