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Reviews of Park Inn by Radisson Surat

3.5 out of 5
Park Inn by Radisson Surat
Adajan, Pal, Beside Sumer 370, Surat, Gujarat

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 0 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 3 out of 19 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nimisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for the city . Clean and safe area. Would recommend. Bit pricey in food
Stayed 3 nights in Jan 2024
Response from Gunanidhi on 11 Feb 2024
Dear Ms. Nimisha,Greetings !Thank you for choosing to stay at Park Inn by Radisson Surat and writing your wonderful review on this platform. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.All of us here look forward to welcome you back on your next visit.Warm Regards,Park Inn by Radisson Team

8/10 Good

Subhdra

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
One of the better hotels in Surat but standards could be higher. Shower wall was leaking and after showering the room smelt musty. Towels could be fresher smelling. Cleaning in bathroom needs improving, especially corners of shower floor and bathroom floor. There was a curtain blind in the shower for privacy, this would be better placed outside the shower on the other side of the glass wall, which would keep it cleaner. The staff were brilliant, especially Lucky.
Stayed 2 nights in Jan 2024
Response from Gunanidhi on 11 Feb 2024
Dear Ms. Subhdra,Greetings!Thank you for choosing to stay at Park Inn by Radisson Surat and writing your valuable review. It is from feedback like yours that we learn and grow. Please accept my apologies for the set of inconveniences faced. This is certainly not as per our standards, and we have taken corrective measures and training for the erring individuals. I hope you will give us another opportunity to be of service so that we may change your opinion. Thank you for phrasing our team members which keep them motivated and we will share this with our team.We assure you with best of the service and attention at all times and look forward to having another chance to serve you.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was great.
Stayed 1 night in Jan 2024
Response from Gunanidhi on 11 Feb 2024
Dear Guest,Greetings !!Thank you for choosing to stay at Park Inn by Radisson Surat and writing your wonderful review on this platform. We are happy to learn from your feedback that your visit to our hotel was pleasant and comfortable and that the facilities provided to you were to your satisfaction. As far as Reception & cafe size is concern, it was decided as per the park inn brand standard.Your generous indication of our performance will be a source of inspiration to our staff and this encourages us to achieve even higher standards of service.We look forward to the pleasure of your continued visits and assure you of our best attention at all times.Warm Regards,Park Inn by Radisson Team

2/10 Terrible

SIDDHARTH

Travelled with family
Disliked: Cleanliness, property conditions & facilities
It didn't value the money you spent to stay there. It is like a 2 star motel.

10/10 Excellent

Satish

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Gunanidhi on 27 Nov 2023
Dear Satish,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Fiona

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surat stay
The hotel was ideal for my requirements. The staff were friendly and welcoming and the location was ideal. I would stay at this hotel again.
Stayed 3 nights in Oct 2023
Response from Gunanidhi on 27 Nov 2023
Dear Ms. Fiona,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Lawrence

Stayed 16 nights in Mar 2023
Response from Gunanidhi Sahoo on 31 Jul 2023
Dear Mr. Lawrence,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

8/10 Good

Andy

Stayed 3 nights in Mar 2023
Response from Gunanidhi on 19 Mar 2023
Dear Mr. Andy,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavor. We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Rajesh

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and clean, the staff were very nice in particular - Tikki our server in the dining area she was amazing
Stayed 1 night in Feb 2023
Response from Gunanidhi on 19 Mar 2023
Dear Mr. Rajesh,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavor. We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Khozema

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surat
It was very pleasant stay at the hotel, the location is good for moving around, breakfast was good but if they could add at least one non veg dish to the menu then it could be excellent, overall we enjoyed the stay, pillow choices would be appreciated if they could add for my next visit
Stayed 3 nights in Feb 2023
Response from Gunanidhi Sahoo on 3 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Gunanidhi SahooFront Office Managergunanidhi.sahoo@parkinn.com

8/10 Good

Abhay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
COMFY & COSY
Response from Gunanidhi Sahoo on 3 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Gunanidhi SahooFront Office Managergunanidhi.sahoo@parkinn.com

8/10 Good

Ajay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Gunanidhi Sahoo on 14 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Apra

Liked: Cleanliness
Response from Gunanidhi Sahoo on 14 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

janak

Liked: Staff & service, amenities, property conditions & facilities
nice
Stayed 1 night in Aug 2022
Response from Gunanidhi Sahoo on 14 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Mahendra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service, excellent food with many varieties, excellent room for good comfort.
Stayed 1 night in Aug 2022
Response from Gunanidhi Sahoo on 14 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

10/10 Excellent

Arvinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2022
Response from Gunanidhi Sahoo on 14 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Team park inn by Radisson, Surat

8/10 Good

jason

Liked: Cleanliness, property conditions & facilities, room comfort
Assurez vous d’inscrire le bon nombre de personne.
Merveilleux séjour de quelques jours à Surat. Lorsque nous avons réservé via hôtels.com nous avons accidentellement indiqué 1 adulte. Lors de notre check out l’hôtel nous a facturé 1500 rupess +Tx de plus par nuit car nous étions 2. Arnaque totale! Un point très négatif qui gâche l’ensemble de l’expérience. C’est malheureux
Stayed 3 nights in Feb 2023
Response from Gunanidhi Sahoo on 3 Mar 2023
Dear Guest,Greetings !Thank you for taking out time to share the valuable feedback of your stay at our Hotel and We are delighted to learn that you had a memorable stay with us and created some wonderful memories, which is our endeavour.We look forward to have many more moments like these at park inn by Radisson Surat as it is an honour for us to be of service to you always.Warm Regards,Gunanidhi SahooFront Office Managergunanidhi.sahoo@parkinn.com