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Reviews of Hotel Orange International

3.5 out of 5
Hotel Orange International
Railway Station Main Road, Next to Mohan Mithai, Surat

Reviews

8.2

Very good

Rating 10 - Excellent. 11 out of 21 reviews" "
Rating 8 - Good. 3 out of 21 reviews" "
Rating 6 - Okay. 6 out of 21 reviews" "
Rating 4 - Poor. 0 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Rashmikant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they are not allowing late check out (3 hrs) even though they have room availbility.
Stayed 1 night in Apr 2024

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Clean new property. Great if you need to get to the train station quickly.
Stayed 2 nights in Feb 2024

6/10 Okay

Aasia

Travelled with family
Liked: Staff & service, room comfort
Rooms are nice but no daylight! Breakfast is also good. Staff are courteous and helpful
Stayed 2 nights in Jan 2024

10/10 Excellent

Chaitali

Stayed 3 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Very neat and clean. Extremely hospitable staff. Great food!
Stayed 1 night in Dec 2023

2/10 Terrible

Rajesh

Stayed 1 night in Apr 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Very friendly. Very eager to help.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Very helpful at the reception. They did my train bookings
Stayed 3 nights in Dec 2019

8/10 Good

AKA, Kolkata

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is fine just few amenities are missing..and the pictures of room n bathroom are not true for each class of room
Stayed 2 nights in Dec 2019

10/10 Excellent

Ashvinkumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Can't stay in there for long.
Hotel service was good. Cleanliness was great. The food was lacking and it made my wife very sick. The location is unfortunate but it is in the middle of Surat which can't be helped. The Hotel staff outside that help you with the doors keep saluting you as if you're some official which is kind of uncomfortable.
Stayed 4 nights in May 2019
Response from Nizam Pirani. on 13 Aug 2019
Dear Sir, Mr.saceshkar , Greetings from The Hotel Orange International, I would like to take this opportunity to thank you for taking the time to write a review on Expedia on your First time experience at The Hotel Orange International. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! Your compliments, delight us and it gives us great pleasure to share it with my team.Hope your next trip is just around the corner. Your feedback is greatly encouraging and will motivate our team to do even better. We greatly value your patronage and look forward to welcoming you back to The Hotel Orange International Soon. With best regards, Nizam Pirani.

10/10 Excellent

Peter, New Zealand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great staff are really polite and respectful who make us welcomed
Stayed 1 night in Mar 2019
Response from Nizam on 31 Mar 2019
Dear Sir, Mr, Peter. Greetings from The Hotel Orange International, I would like to take this opportunity to thank you for taking the time to write a review on Expedia on your experience at The Hotel Orange International. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for your positive comments. Your compliments, delight us and it gives us great pleasure to share it with my team. Your feedback is greatly encouraging and will motivate our team to do even better. We greatly value your patronage and look forward to welcoming you back to The Hotel Orange International Soon. With best regards, Nizam Pirani, General Manager.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful and courteous. Level of cleanliness was very good. Didn't like the wet bathroom. Would prefer shower cubicle or even a shower tray so floor didn't get wet and slippery.
Stayed 7 nights in Feb 2019
Response from Nizam Pirani on 2 Mar 2019
Dear Sir, Greetings from The Hotel Orange International, I would like to take this opportunity to thank you for taking the time to write a review on Expedia on your First time experience at The Hotel Orange International. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. My team is very delighted to hear from you, Your compliments, delight us and it gives us great pleasure to share it with my team. Your feedback is greatly encouraging,We greatly value your patronage and look forward to welcoming you back to The Hotel Orange International Soon. With best regards, Nizam Pirani.

8/10 Good

senthil raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business class hotel
It's in pretty busy location Infront of railway station.though lots of noise might disturb it gets subsides as u get room away from road side.restaurant pretty decent but small place though.good collection in buffet breakfast.tender cocunut water is highlight which normally woundnt find even in star hotels.rooms is okay but a bit more moving space would have been appreciated.ovrall okay for business stay.would recommend though.
Stayed 1 night in Jan 2019
Response from Nizam Pirani, on 16 Feb 2019
Dear Sir, Greetings from The Hotel Orange International, I would like to take this opportunity to thank you for taking the time to write a review on Tripadvisor on your First time experience at The Hotel Orange International. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with in near future, My Reception team is very delighted to hear from you,And Ajay who helped you with train and baggages is happy as well. Your compliments, delight us and it gives us great pleasure to share it with my team. Your feedback is greatly encouraging,We greatly value your patronage and look forward to welcoming you back to The Hotel Orange International Soon. With best regards,

6/10 Okay

Verified traveller

Disliked: Staff & service
All fine
In general was ok, it is a Muslim faith themed hotel. Which is fine, but if you prefer not to have that it’s good to know before you book.
Stayed 1 night in Dec 2017
Response from Nizam Pirani. on 16 Feb 2019
Dear Mam, Greetings from The Hotel Orange International, I would like to take this opportunity to thank you for taking the time to write a review on Tripadvisor on your First time experience at The Hotel Orange International. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with in near future, My Reception team is very delighted to hear from you, Your compliments, delight us and it gives us great pleasure to share it with my team. Your feedback is greatly encouraging,We greatly value your patronage and look forward to welcoming you back to The Hotel Orange International Soon. With best regards,

10/10 Excellent

yogesh, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to station
Very nice and clean hotel close to train station and shopping centre. Will recommend to other travelers.
Response from Nizam Pirani on 16 Feb 2019
Greetings from The Hotel Orange International, I would like to take this opportunity to thank you for taking the time to write a review on Tripadvisor on your First time experience at The Hotel Orange International. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with in near future,Your compliments, delight us and it gives us great pleasure to share it with my team. Your feedback is greatly encouraging,We greatly value your patronage and look forward to welcoming you back to. The Hotel Orange International, Team Orange.

10/10 Excellent

Uwais

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Proficient service and lovely rooms
Had a very pleasant stay here. The rooms were big and spacious (superior suite) and value for money. The staff were very friendly and dealt with any queries appropriately. I loved the breakfast which was included with the stay, the food and service for sure was great. It's not everyday you get masala dosa for breakfast. In addition , the staff were very polite and well mannered. I was extremely happy when they exchanged my money for me eventhough it wasn't part of their service. I would definitely recommend this hotel for anyone visiting Surat.
Response from Nizam Pirani on 16 Feb 2019
Dear Sir, Greetings from The Hotel Orange International, I would like to take this opportunity to thank you for taking the time to write a review on Tripadvisor on your First time experience at The Hotel Orange International. It is our sincere endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with. Your compliments, delight us and it gives us great pleasure to share it with my team. Your feedback is greatly encouraging and will motivate our team to do even better.Your Review will always be our motivation. We greatly value your patronage and look forward to welcoming you back to The Hotel Orange International Soon. With best regards,

10/10 Excellent

Verified traveller

Stayed 2 nights in Nov 2019