Superior hotels from RM308

"The general manager is super stuck up and rude. Had our day switched becuase we booked the wrong dates by accident. Went to check in around noon asking what time the check in is and they said to come back and check in at 3 and everything was good with the switching of the dates. Came back at 3 to check in and general manager named Christina had added extra fees after saying everything was okay. We paid the pet deposit, and an extra fee for the difference in pricing and finally got checked in around 6 pm. She was super rude, and not friendly or welcoming at all. Asked some other lady staying at the hotel for the time the pool closes and she replied 10 pm. When I had asked her she told me 9 pm which is a lie. Also lied to us by not mentioning any extra fees earlier in the day. The hotsprings was nice, but we were clearly upset as well and Christina didn’t offer us any sort of compensation for our delay on the room, and seemed like she was trying anything she could to not have us there we felt very unwelcomed. Never going back to stay there ever again. "

"Very friendly and the mountains were gorgous!"

"Convenient location, close to I 90. I didn’t find it to be noisy like some of the other reviews. Room had good TV channel options and a comfortable full size bed with a full fridge and newer sink. However, The carpet felt damp and dirty and there wasn’t a sink or mirror in the bathroom. The door jam and many other things on the property were in disrepair so I probably won’t return. "

"Staff is very very nice and understanding we stayed from March 7th-13th (well originally thts what we was supposed to stay) we then had to ask them for another 2 nights due to a winter storm and they was cool with it! I highly recommend staying at the Dew Duck if you are traveling to Montana! 😁"