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Reviews of Hampton Inn Superior Duluth

2.5 out of 5
Hampton Inn Superior Duluth
66 E 2nd St, Superior, WI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 711 reviews" "
Rating 8 - Good. 180 out of 711 reviews" "
Rating 6 - Okay. 33 out of 711 reviews" "
Rating 4 - Poor. 29 out of 711 reviews" "
Rating 2 - Terrible. 7 out of 711 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marnie

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matthew on 30 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Matthew on 22 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Matthew on 22 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Matthew on 14 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Steven

Stayed 1 night in Apr 2024

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the Hampton in superior wi, was clean and staff friendly and very helpful. the breakfast was amazing. I will definately stay again.
Stayed 2 nights in Apr 2024
Response from Matthew on 9 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Jodi, Wykoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Matthew on 9 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be what looked like dog hair on the couch/bench in our room. Otherwise very nice!
Stayed 1 night in Apr 2024
Response from Matthew on 7 Apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

8/10 Good

Cindie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, adequate breakfast
Stayed 1 night in Mar 2024
Response from Matthew on 7 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Jo-Anne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and has everything you need for a short stay. When we arrived, there was nobody at the front desk. We had to wait a long time (people were ahead of us and had also waited a long time), in fact, I had to knock on the laundry room and office doors as I could hear someone in the locked rooms. A few minutes after knocking, somebody finally came out to help us. This happened the last time we stayed there as well. Perhaps the front desk person could have a walkie talkie and guests could call them, if they are forced to be away from the desk? The sign said they were helping a guest, but they were not. They were in a back room.
Stayed 1 night in Mar 2024
Response from Matthew on 7 Apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and customer service!
Stayed 1 night in Mar 2024
Response from Matthew on 7 Apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place just wish our neighbors would have been quiet kids running in the halls knocking on doors had nothing to so with the business itself just other people not watching their kids 🙄
Stayed 1 night in Mar 2024
Response from Matthew on 7 Apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 Excellent

Julie, Dassel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Liked the continental breakfast buffet. Friendly staff. Great price and had nice pool.
Stayed 1 night in Mar 2024
Response from Matthew on 12 Mar 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Matthew on 18 Feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean property , welcoming staff , fairly quiet considering that two youth hockey teams were staying
Stayed 2 nights in Feb 2024
Response from Matthew on 12 Feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Jessica

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Matthew on 26 Jan 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 Terrible

Renee

Stayed 2 nights in Jan 2024
Response from Matthew on 21 Jan 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 Excellent

Theresa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matthew on 31 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 elevator was working, it was very noisy that night with doors slamming and foot stomping, but the room was clean and nice. Thanks.
Stayed 1 night in Dec 2023
Response from Matthew on 31 Dec 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff we encountered were awesome but in particular the breakfast staff were extremely helpful. Our room was clean and comfortable. This was our first stay here but definitely not our last, we will be back. I recommend this hotel. We also noticed there were hockey teams staying there who were welcomed with banners above their doors, what a wonderful way to celebrate kids and their teams!
Stayed 1 night in Dec 2023
Response from Matthew on 20 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Denise

Stayed 1 night in Dec 2023
Response from Matthew on 7 Jan 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Stephen

Stayed 1 night in Dec 2023
Response from Matthew on 20 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Poor

Megan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Matthew on 20 Dec 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 Excellent

Shyla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Matthew on 20 Dec 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Matthew on 13 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Laura, Plymouth

Liked: Cleanliness, staff & service, property conditions & facilities
The Debster at the front desk was friendly and kind. Hotel is fresh, new, and clean.
Stayed 1 night in Oct 2023
Response from Matthew on 3 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Timothy

Stayed 1 night in Oct 2023
Response from Matthew on 19 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Yvette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wayyyyy over priced. Location is good. Typical Hampton Inn. Great staff.
Stayed 2 nights in Oct 2023
Response from Matthew on 23 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 Excellent

Kimberley

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Matthew on 20 Oct 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Darryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing!
Stayed 4 nights in Oct 2023
Response from Matthew on 18 Oct 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Very nice. Breakfast was not good.
Stayed 2 nights in Oct 2023
Response from Matthew on 18 Oct 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
New and clean, nice staff
Stayed 1 night in Oct 2023
Response from Matthew on 18 Oct 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel & staff. I have stayed there twice...will continue to stay there in the future.
Stayed 1 night in Oct 2023
Response from Matthew on 18 Oct 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Poor

Caryl

Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Matthew on 18 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 Excellent

dream

Stayed 1 night in Oct 2023
Response from Matthew on 3 Nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Matthew on 10 Oct 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 Poor

GURDEV

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was next to kitchen and laundry area.at 6AM very noisy could not fall sleep.
Stayed 1 night in Sep 2023
Response from Matthew on 1 Oct 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & new hotel
this is one of the cleanest hotels I've ever stayed in, the furnishings were clean and modern but yet simple. The food in the morning was decent and the location was easy to access Duluth. and the staff was great, service was perfect
Stayed 1 night in Sep 2023
Response from Matthew on 29 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Matthew on 25 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Kathleen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in Sep 2023
Response from Matthew on 23 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Joan

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Darren

Stayed 1 night in Aug 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Extremely clean. Decent breakfast. Free water. Clean bathroom with great lighting. Air/heat worked. Pet friendly. However, located in a dumpy area.
Stayed 2 nights in Aug 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The Hampton in Superior is a relatively new property. This was my first stay. I will come back.
Stayed 4 nights in Aug 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and comfortable
Would definitely stay again. Close to walking trail and dining
Stayed 1 night in Jul 2023
Response from Matthew on 17 Sept 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the hotel to your liking. We really appreciate the high scores and nice comments. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Danae

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023