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Reviews of Monaco

4.5 out of 5
Monaco
12 Otranto Avenue, Caloundra, QLD

Reviews

9.4

Exceptional

Rating 10 - Excellent. 546 out of 728 reviews" "
Rating 8 - Good. 150 out of 728 reviews" "
Rating 6 - Okay. 20 out of 728 reviews" "
Rating 4 - Poor. 7 out of 728 reviews" "
Rating 2 - Terrible. 5 out of 728 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. General facilities are professionally kept and serviced. Two small details impacted our visit. Sofa in-room is tiny and uncomfortable, and the only living room seating. Queen-sized bed was also very uncomfortable to sleep on. Otherwise kitchen was well-equipped, washer/dryer worked great and shower/bathroom was lovely.
Stayed 2 nights in Apr 2024
Response from monaco on 13 Apr 2024
Hi Lisa, we are pleased you enjoyed our location and facilities. We appreciate your feedback and have brought these issues to management's attention.

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, close to everything. Really enjoyed ourselves. Thank you
Stayed 3 nights in Apr 2024
Response from MONACO on 11 Apr 2024
Thank you for your review. We pleased you enjoyed your stay and our location. Monaco Caloundra.

10/10 Excellent

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our room with a view. Only issue was the room not up to standard with the rest of the appartment.
Stayed 3 nights in Mar 2024
Response from MONACO on 20 Mar 2024
Thank you for your feedback Vicki. We are delighted you enjoyed the view and our location and have noted your comments. We look forward to welcoming you back! :)

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Very well maintained. Friendly staff. Close to everything. Excellent sized rooms. Really enjoyed our stay here.
Stayed 5 nights in Jan 2024
Response from monaco on 28 Feb 2024
Thank you for the wonderful feedback Glenn, we are so glad you enjoyed your stay. We look forward to having you visit again in the future. Warm Regards, Monaco

6/10 Okay

Mazen

Liked: Property conditions & facilities
Disliked: Staff & service
I don’t like the room because we book see view And we have the room .bld in front us block the view ,
Stayed 2 nights in Jan 2024
Response from monaco on 28 Feb 2024
Thank you for the feedback Mazen, We have noted your comments to management. Please come and stay again and request a higher floor. Warm Regards, Monaco

10/10 Excellent

Jason

Stayed 5 nights in Jan 2024
Response from Monaco on 1 Mar 2024
Hi Jason, Thank you for taking the time to leave a review. We look forward to seeing you again when you are in Caloundra.

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a one bedroom partial view and it was very spacious and clean. The bed was comfortable and the foxtel and free wifi was a bonus!! We had a view looking over the breakfree pool and water ways passage. We were walking distance to all the restaurants and boardwalk. Will definitely stay again!!
Stayed 5 nights in Jan 2024
Response from monaco on 28 Feb 2024
Thank you for the wonderful feedback Dianna, we are so glad you enjoyed your stay. We look forward to having you visit again in the future. Warm Regards, Monaco

8/10 Good

Lee

Travelled with family
Liked: Property conditions & facilities, room comfort
Excellent location.
Excellent location. The apartment was well appointed but honestly needed a better clean in terms of dusting and vacuuming (found clumps of dust in places where there should have been a thorough dusting and vacuum canister needed emptying, clocks on electronics were all out etc and I changed them ). We were expecting a service clean during our stay as we were there 8 x nights and understood that this would occur part way through but all we received were clean towels on Day 3. We just about ran out of toilet paper. View was good although just at a level (Level 5) where it is full water view but looking out over the roof of building in front with aircon. I would stay here again but would hope the room was more thoroughly cleaned.
Stayed 8 nights in Dec 2023
Response from monaco on 28 Feb 2024
Thank you for the feedback Lee, we are so glad you enjoyed our location. We have noted your comments and have rectified the issues you identified. We do offer a full service to guests staying 8 nights and unsure why this did not happen. The amenities packs for the kitchen and bathroom are starter packs to get you through the first couple of days. Please come and stay again and let us give you the experience you deserve. Warm Regards, Monaco

10/10 Excellent

Jahanfar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall, it was all satisfactory
Stayed 7 nights in Dec 2023

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how quiet, beautiful and clean the apartment was. Fantastic view also. Loved our stay.
Stayed 3 nights in Dec 2023

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Terttu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lost a windscreen parking backwards as the storage cage was high and didnt show on screen ...
Stayed 5 nights in Dec 2023

10/10 Excellent

BERIS

Liked: Cleanliness, staff & service, property conditions & facilities
Good and quiet position . Rooms clean and beautiful view .
Stayed 2 nights in Dec 2023

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in excellent location. We had water view and the views are amazing from watching the waves roll in to watching the cargo ships cruise on past. The backdrop of the Glasshouse mountains was picturesque. So close to everything.
Stayed 2 nights in Nov 2023
Response from monaco on 30 Nov 2023
Hi Eddie Thank you for your review, we appreciate your feed back. We are glad you enjoyed our location and the amazing views. We look forward to hosting your stay again. Kind regards Monaco

10/10 Excellent

Tim

Liked: Cleanliness, property conditions & facilities
Great views
Stayed 3 nights in Nov 2023
Response from Monaco Caloundra on 1 Dec 2023
Thank you for your review!

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Monaco Caloundra
I would highly recommend staying here. great location, clean facilities, friendly staff, pool area is clean and pool was beautiful. Would definitely stay here again.
Stayed 4 nights in Nov 2023
Response from Monaco on 20 Nov 2023
Hi Melinda,Thank you for taking the time to leave a review we appreciate all feedback. We are so pleased you enjoyed your stay with us and were able to enjoy our amenities. We look forward to seeing you again soon. Warm Regards Monaco

10/10 Excellent

Clare

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is fantastic and always changing with the tides. It stretches from the sea to the Glasshouse Mountains across Pumicestone Passage. Monaco is our pick of all the apartments in Caloundra.
Stayed 3 nights in Nov 2023
Response from MONACO on 10 Nov 2023
Thank you so much for taking the time to write a review for us Clare. We are delighted your enjoyed your stay and the amazing view. We look forward to welcoming you back! :)

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, room comfort
We always enjoy our stay at Monaco
Stayed 4 nights in Oct 2023
Response from MONACO on 3 Nov 2023
Thank you for your review and look forward to hosting your stay again soon.

8/10 Good

Kristina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Located centrally and provide easy access to everything nearby. Parking is very convenient and staff at reception were wonderful.
Stayed 4 nights in Sep 2023
Response from monaco on 19 Oct 2023
Thank you so much for taking the time to write a review. We are delighted your enjoyed your stay and the central location. We look forward to welcoming you back! :)

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Monaco on 25 Oct 2023
Thank you for your feedback, we appreciate it.Monaco

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from monaco on 19 Oct 2023
We are delighted your enjoyed your stay and look forward to welcoming you back!

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the cleanliness on our arrival at the apartment and the attention given by the management to address our queries.
Stayed 3 nights in Oct 2023
Response from MONACO on 11 Oct 2023
Thank you so much for taking the time to write a review for us Brian. We are delighted your enjoyed your stay and our attention to detail. We look forward to welcoming you back! :)

6/10 Okay

Michael

The aircon in room 303 makes a lot of noise. It just blowing air not cool air which disturbed our sleep.
Stayed 2 nights in Oct 2023
Response from Monaco Team on 10 Oct 2023
Good Afternoon Michael, Thank you so much for your feedback. We look forward to welcoming you back to Monaco Caloundra.

8/10 Good

Eli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property for kids with plenty of different heated pools and easy access to the beach
Stayed 3 nights in Sep 2023
Response from Monaco on 28 Oct 2023
Thank you for your review. It's great to have options of pools and the beach so close. Please come and stay again. Monaco

10/10 Excellent

Geraldine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous view from our room. We would happily stay there again.
Stayed 4 nights in Sep 2023
Response from monaco on 28 Sept 2023
Hi Geraldine, Thank you for your review, we appreciate your feed back. We are glad you enjoyed our location and fabulous views. We look forward to hosting your stay again. Kind regards Monaco

10/10 Excellent

Adrianus

Liked: Cleanliness, staff & service, property conditions & facilities
A excellent place.
Stayed 3 nights in Sep 2023
Response from monaco on 20 Sept 2023
Hi AdrianusThank you for your review. We are glad you enjoyed your stay.Monaco

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was great, staff were fantastic.
Stayed 3 nights in Aug 2023
Response from MONACO on 28 Aug 2023
Thank you for taking your time to write us a review. We are so glad that you loved your stay and we are looking forward to seeing you again next time you are in Caloundra.

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, will definitely stay again
Stayed 3 nights in Aug 2023
Response from MONACO on 28 Aug 2023
Thank you for taking your time to write us a review. We are so glad that you loved your stay and we are looking forward to seeing you again next time you are in Caloundra.

10/10 Excellent

Christine

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The Monaco was beautiful! The apartment was fantastic, clean with an amazing view. The gym, pool and spa were awesome and the kids loved the games room. Such a short stroll to assorted restaurants and the waterfront made it absolutely perfect.
Stayed 2 nights in Aug 2023
Response from MONACO on 26 Aug 2023
Thank you for taking your time to write us a review. We are so glad that you loved your stay and we are looking forward to seeing you again next time you are in Caloundra. Kind Regards Monaco Resort

10/10 Excellent

Bradley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning place to stay and beautiful location will be back again soon
Response from Monaco on 15 Aug 2023
Thank you for taking your time to write us a review. We are glad you enjoyed your stay her at Monaco and look forward to seeing you next time you are in Caloundra.

10/10 Excellent

Mal

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay.
Stayed 2 nights in Jul 2023
Response from Monaco on 31 Jul 2023
Thank you for taking your time to write us a review. We are so glad that you loved your stay and we are looking forward to seeing you again next time you are in Caloundra. Kind Regards Monaco Resort

10/10 Excellent

Leeanne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the location.
Stayed 4 nights in Jul 2023
Response from Monaco on 7 Jul 2023
Hi Leeanne,Thank you for taking the time to leave a review, we appreciate it. We are pleased to hear you enjoyed your stay.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Insane view from massive balcony and huge living
Absolutely incredible!! We booked a penthouse for a family trip with 3 adult kids. Huge apartment with an insane view from the ocean and over Bribie Island and out yo the Glass House Mountains. Already looking to book our next trip away. Totally worth the upgrade to the penthouse.
Stayed 2 nights in Jun 2023
Response from Monaco on 7 Jul 2023
Hi Karen, Thank you for taking the time to leave a review. We are so pleased you and your family enjoyed your stay and took advantage of the amazing views we have to offer. We look forward to seeing you again soon.

10/10 Excellent

Will

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Monaco on 10 Jul 2023
Thanks for your review Will, we look forward to seeing you again when you are next in Caloundra.

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion, Monaco is one of the best properties at Caloundra. The rooms are 5 star and the views are AMAZING! Cam
Stayed 2 nights in Jun 2023
Response from Monaco Resort on 2 Jul 2023
Hi Cameron, Thank you so much for taking the time to leave a review. We are so pleased you enjoyed your stay with us, we also think the Monaco has amazing views. We look forward to seeing you again when you are next in Caloundra.

10/10 Excellent

Bronwyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay in a 1 bedroom water view room absolutely stunning scenery from our room. Location is ideal as we walked to so many of the things we wanted to go and do. Restaurants close by were all delicious. Didn't see that much of staff as we didn't need any assistant really but they were available when needed. The room was very clean with lovely towels and extra pillows if you like 👍 Thanks for a great stay
Stayed 3 nights in Jun 2023
Response from Monaco Resort on 2 Jul 2023
Hi Bronwyn, Thank you for your feedback we always appreciate it. Our central location is so close to the water as well as some delicious restaurants that we are so pleased you took advantage of some of them while you were here. We look forward to seeing you again when you are next in Caloundra.

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The room was very comfortable and the view over the ocean and Pumicestone Passage was wonderful. Contactless check-in was quick and easy. It is close to restaurants and to walk on the boardwalk or beach. My only negative comment would be the venetian blinds in the bedroom need replacing, probably with a blackout curtain as the curtains in the living area do not prevent light in the living area. We will be back.
Stayed 2 nights in Jun 2023
Response from Monaco on 26 Jun 2023
Hi Kathleen, Thank you for taking the time to leave a review. We are so pleased you enjoyed your stay. Our location and views are fabulous. We appreciate your thoughts and will pass on your comments to the relevant departments. We look forward to seeing you again when you are next in Caloundra.

10/10 Excellent

Narelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and great size - easily accessed and close to shops and restaurants Brilliant
Stayed 3 nights in Jun 2023
Response from Monaco on 26 Jun 2023
Hi Narelle, Thank you for taking the time to leave a review. We are so pleased you enjoyed your stay. Our view and location are fabulous. We hope we see you again when you are next in Caloundra.

8/10 Good

Aileen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unit was great. Easy check in
Stayed 2 nights in Jun 2023
Response from MONACO on 24 Jun 2023
Hi Alieen, Thank your for your review as we appreciate the feedback. Please come and stay again soon. Warm regards, Monaco

10/10 Excellent

david

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is excellent. Location facility view all perfect
Stayed 2 nights in Jun 2023
Response from MONACO on 7 Jun 2023
Hi David, Thank you for your review, we appreciate all feedback. We are so pleased you enjoyed your stay and agree our location is fabulous. We look forward to seeing you again when you are next in Caloundra. Kind regards Monaco

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable. well equipped, great views. close to Caloundra boardwalk, local cafes & shops
Stayed 2 nights in Jun 2023
Response from Monaco on 4 Jun 2023
Hi Richard, Thank you for taking the time to leave a review, we appreciate all our guests feedback. We look forward to seeing you again when you are next in Caloundra.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the third time I have stayed and never been disappointed. The property is perfect position quiet easy walk to shops and beach . The balcony and view is amazing I would highly recommend staying at the Monaco.
Stayed 2 nights in May 2023
Response from MONACO on 31 May 2023
Hi Elizabeth, Thank you for your review. We are so pleased you enjoyed your stay and agree our location is fabulous. We look forward to seeing you again when you are next in Caloundra. Kind regards Monaco

2/10 Terrible

Tina

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Very disappointing. Furniture in the unit in very poor condition and dirty. We had to use bed sheets to cover the couch so we can sit on it. We wont be back
Stayed 2 nights in May 2023
Response from MONACO on 26 May 2023
HiThank you for your feedback and bringingWe have noted your response to the furniture and will have them scheduled for a clean. Warm regards Monaco

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views and very neat and tidy
Stayed 3 nights in May 2023
Response from Monaco on 20 May 2023
Hi NatalieThank you for your feedback. We would love to host you again.Monaco

10/10 Excellent

Neil

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love staying at the Monaco this was our second time here.The rooms are modern,clean,very spacious and the views are spectacular.It is close to everything you can walk everywhere.
Stayed 6 nights in Apr 2023
Response from Monaco on 26 Apr 2023
Hi, Thank you for choosing to stay at Monaco again and for leaving a review. We are so pleased you enjoyed your stay with us. The location and views are fabulous aren't they. We look forward to seeing you again when you are next in Caloundra. Kind regards Monaco

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2023
Response from Monaco on 7 May 2023
Thank you Fiona, we are so pleased you enjoyed your stay. We look forward to seeing you again when you are next in Caloundra. Kind regards Monaco

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great stay
Stayed 2 nights in Mar 2023
Response from Monaco on 5 Mar 2023
Hi Ronald,Thank you for taking the time to leave a review, we are so pleased you enjoyed your stay. We look forward to seeing you again when you are next in Caloundra.

10/10 Excellent

Marissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Lovely comfortable stay. Great location with an awesome view
Stayed 2 nights in Feb 2023
Response from Monaco on 20 Feb 2023
Hi Marissa, Thank you for taking the time to leave a review, we appreciate it. We also love hearing you enjoyed your stay with us. The view and location are second to none. We look forward to seeing you again when you are next in Caloundra.

8/10 Good

keilay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is lovely hotel to stay in and I love coming here for a holiday.
Stayed 4 nights in Feb 2023
Response from Monaco on 14 Feb 2023
Hi KeilayThank you for taking the time to leave a review, we appreciate all feedback. We are so pleased to hear you enjoyed your stay and we look forward to seeing you again when you are next in Caloundra.

8/10 Good

Sarahjane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Feb 2023
Response from Moanco on 12 Feb 2023
Hi Sarahjane,Thank you for staying with us, we are pleased to hear you enjoyed your stay and agree we are in a fabulous location. We look forward to seeing you again soon.