Sunderland hotels from RM270

"Everything was fine. "

"Rooms were half cleaned. We checked in and 15 minutes later we checked out due to bed bugs in the bed and what appeared to be dried semen on the sheets. Hotel staff were very friendly. When I went to check out she finished my sentence and knew the reason we were leaving. "

"I was disappointed with their breakfast. We also had to pay for parking. Staff was nice. "

"The room was clean, bed comfortable. "

"All good "

"The room was clean but the property conditions could be better. The pool needs a deep cleaning. The building is old but they try to maintain it. I would stay again, though. Just probably wouldn’t go to the pool. It wasn’t dirty just old."

"This is a nice property where I have stayed before but I will not stay again until they get a secured internet. An unsecured internet is unacceptable in this day and age."

"Yes"

"The answer here goes back to the management staff and the owner. The owner believes, that a room should not be cleaned every day, not one is made, garbage is not removed from the room, wet towels are left on the floor, your room is not refreshed unless you stay there for five days. You should not dare to ask the cleaning staff for assistance as they will jump down your throat. The front desk has a major attitude. The exhaust fan in the bathroom was broken and was continuously running for 24 hours, their answer is well that’s like happening in every room. That is unacceptable. The owner does not take responsibility for broken items. As for coffee in the room, you probably will end up with botulism. They don’t use a normal coffee system, which is clean thoroughly, with each and every visitor. Mine, was full of scaled, water and dirty. When I asked the front desk, for a clean cup of hot water. I was refuse. I arrived early as I drove up and I asked if I would be able to get into my room one hour earlier as I was exhausted and I am disabled. I was told no. There were no rooms clean. That was another lie. The room was cleaned and a very nice gentleman at the front desk very tall and African-American asked me why I was sitting there an amazingly he got me into the room."