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Reviews of Motel 6 Camp Springs, DC - South Camp Springs

2 out of 5
Motel 6 Camp Springs, DC - South Camp Springs
5701 Allentown Rd, Suitland, MD

Reviews

5.0
Rating 10 - Excellent. 112 out of 849 reviews" "
Rating 8 - Good. 107 out of 849 reviews" "
Rating 6 - Okay. 158 out of 849 reviews" "
Rating 4 - Poor. 126 out of 849 reviews" "
Rating 2 - Terrible. 346 out of 849 reviews" "

4.8/10

Cleanliness

5.6/10

Staff & service

4.8/10

Amenities

4.8/10

Property conditions & facilities

5.2/10

Eco-friendliness

Reviews

2/10 Terrible

Jinesha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Monte, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

LaShay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Apr 2024

6/10 Okay

DeVell

T did not like the fact that they did not clean the room
Stayed 4 nights in May 2024
Response from Brand Experience Team on 20 May 2024
Hi DeVellThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

2/10 Terrible

Chris

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At checkin the girl behind the bulletproof glass was rude and made it clear i was interrupting her chicken dinner. The "lobby" was dirty and smelled of pot! The room was basic at best, no microwave, no refrigerator, no charging outlets. The TV randomly turns off and restarts. The mattress was in no way attached to the bedframe and would slide all over. The sheets had burn holes and stains. Outside: noisy! Some stupid kid was bouncing a basketball back and forth by my room for hours. In the parking lot some guy was repairing his car, like serious repairs! Leaving early as I'm never going to sleep here!!!
Stayed 1 night in May 2024
Response from Brand Experience Team on 14 May 2024
Hi Chris, On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Natalie #Team6

6/10 Okay

Nate

Travelled with partner
Disliked: Amenities
Not okay
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 Terrible

Nonso

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms Stinks. I Mistakenly Booked A Smoking Room. I'm Highly Allergic To Odors and Asked for A Non Smoking Room The Receptionist Refused. I Was Given Another Room Which Stunk More than the First Room. My Nose Was Stuffed Up Within 3mins of Being in the room My Eyes Watering. I was Sick Sick. I Went Back to the Receptionist and Was Told Nothing Can Be Done. Highly Unsatisfied!
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Jean Merlyn

The bed no clean is very bad , i pay my money for sleep , I’m not free, I leave the rooms now I need my money back, the room is very bad.
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Jean Merlyn,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

2/10 Terrible

Lakia

Travelled with family, Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The fact that the cops were there all weekend for various reasons.
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Lakia,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 Terrible

Lesley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 25 Apr 2024
Hi Lesley,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities
I love everything about it.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Gina, Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

Danesha

Travelled with partner
Disliked: Property conditions & facilities
The hotel room was dirty holes in the bed bathroom door at the bottom mess up it smell like all cigarettes I understand it’s a motel but damn can y’all at least make the room like something y’all would want to sleep in like that just terrible for 100$ never again would I come back I been to nicer motels 6 then this one this was the worst one I ever been to I hated it
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Danesha,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Jarrett

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Response from Brand Experience Team on 9 Apr 2024
Hi Jarrett,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Bakarr

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Fix the tv and some rooms heaters don’t work
Stayed 4 nights in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Bakarr, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 Terrible

Andrew

Disliked: Staff & service, property conditions & facilities
Sign in the window: clerk will be back soon. 15 minutes later….
Stayed 1 night in Mar 2024

8/10 Good

Jazmine

Stayed 1 night in Jan 2024

2/10 Terrible

Patricia

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
smoking room they shouldn't have been the way they were cigarette hole burns in the blankets roaches behind the refrigerator the microwave had no plate in it for to rotate The two managers were nice
Stayed 3 nights in Dec 2023
Response from Brand Experience Team on 6 Feb 2024
Hi Patricia,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

Omotolani

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

ILIYAH

Disliked: Cleanliness, amenities
Stay was okay, but roaches in sleeping rooms
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Iliyah,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Ikaim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

2/10 Terrible

Mara

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Gerald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They could have updated the whole room even the beds an frames with new linen. Showers and the shower head new to be fully new as well

2/10 Terrible

Isiah

Liked: Staff & service
Disliked: Property conditions & facilities
Toilet, ain’t work …….heat aint work
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 7 Dec 2023
Hi IsiahThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 Excellent

Wanda

Stayed 3 nights in Nov 2023

6/10 Okay

Wanda

Stayed 2 nights in Nov 2023

4/10 Poor

James

Stayed 3 nights in Nov 2023

2/10 Terrible

Yamil

Disliked: Staff & service, property conditions & facilities
It was dirty, no pillows, no towels and smell disgusting smell of cigarettes
Stayed 4 nights in Nov 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Yamil,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Nakeeta

Travelled with family
Liked: Staff & service
Stayed 3 nights in Nov 2023

2/10 Terrible

Mozelle

Stayed 1 night in Nov 2023

6/10 Okay

Roger

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Total Rehab Candidate
I discovered two dead bugs on the floor near the sink/vanity. The TV had no remote. I tried to call but the phone was dead. I had to go back to the office to get another. The wall and ceiling coating was bubbling in the bathroom. The parking lot is not trailer friendly! I took up three spaces....luckily, it was not busy.
Stayed 1 night in Oct 2023
Response from Brand Experience Team on 13 Nov 2023
Hi Roger,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Poor

Ereck

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Tiffany

Stayed 1 night in Oct 2023

2/10 Terrible

Terrence

Stayed 2 nights in Oct 2023

8/10 Good

Dennis

Liked: Staff & service
Stayed 2 nights in Oct 2023

10/10 Excellent

treshawn

Stayed 1 night in Oct 2023

10/10 Excellent

Jerimy

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve been in and out for about three weeks
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Place was a dump poorly maintained
Stayed 4 nights in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Carrie, Scranton

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Cops were there until the early morning hours. Other people staying there were screaming, and the cops were not doing anything to quiet them or arrest them. The woman at the front desk was the only great thing about this hotel. The rooms were filthy and I will never stay here again.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

4/10 Poor

Shawne

Liked: Staff & service
Disliked: Property conditions & facilities
Everything was perfect outside the fact that my room smelled like a old ash tray there burns in the blanket and the sheets the sheets had stains and the bed was not made right the area with the laundry machine and ice machine smelled like mildew other then that everything else was great
Stayed 1 night in Oct 2023
Response from Nancy Y. on 17 Oct 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Ryan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service, cigarette burns in sheets, dirty towels delivered as clean, phone in room did not work, key card repeatedly went out. Rude staffers act like they’re doing you a favor doing their job. Disgusting experience top to bottom
Stayed 4 nights in Sep 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Ryan,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 Terrible

Christopher

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Carla

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not receive any linen after turning in dirty linen only one wash cloth for 2 people no one came to change the bedding during the few days stayed
Stayed 2 nights in Aug 2023
Response from Brand Experience Team on 29 Sept 2023
Hi Carla,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

8/10 Good

Charlotte

Property is convenient to travelers
Stayed 1 night in Sep 2023
Response from Nancy Y. on 26 Sept 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2023

10/10 Excellent

Carlos

Stayed 3 nights in Sep 2023

8/10 Good

Cekeithia

Travelled with pets
Liked: Amenities
The young lady at the front desk is absolutely adorable. Check in was fast and painless.
Stayed 2 nights in Sep 2023
Response from Brand Experience Team on 18 Sept 2023
Hi Cekeithia,We appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 Terrible

hannah

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty towels poor staff
Stayed 1 night in Aug 2023
Response from Brand Experience Team on 28 Aug 2023
Hi Michael,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6