Gunung Sugumo Yama

Good service with sincerity and warmth and an overall comfortable stay at this lovely hotel. Every day during my 7-day stay at this hotel, and after a hectic day-out, I looked forward to coming back to the Zen atmosphere of the hotel. The room is on the small side (glad I booked the Superior Double room) but this is not unusual for Tokyo hotels. Extra big king-size bed and additional pillow appreciated. I also appreciated the shower in bathtub with good water pressure and a good range of toiletries. The shampoo and liquid body wash have a wonderful and calming feel and scent. Hotel even provided pyjamas for guests to use during their stay. Location-wise, the hotel isn’t in the most central of Tokyo areas. Selecting this feature is deliberate - the beauty of the hotel is that it is located slightly outside the busy Tokyo areas in a quiet neighbourhood, providing respite after one's senses have been assaulted in the busy areas of Tokyo. It is however an easy 5 to 8 minutes' walk to the nearest subway and JR station and also to restaurants in the neighbourhood and in and around the Tokyo Dome area. The hotel has thoughtfully provided 3 massage chairs in a room at the 3rd floor which, if one is lucky with timing, are available for guests to use.

Lovely, cozy interior! The room was very quiet and peaceful! The washer/dryer in the room was super convenient and the hotel was very close to the Ueno Station. Staff were super friendly and kind.

Our stay at Hotel Chinzanso Tokyo was such a beautiful way to end our trip to Japan! The staff were warm, welcoming, and attentive, and the thoughtful details made us feel truly cared for. Our room was spotless, comfortable, and a lovely place to unwind. The magnificent gardens and beautiful pool made the hotel feel like a peaceful retreat in the middle of Tokyo. After busy days exploring the city, it was wonderful to return to such a relaxing setting. Give yourself time to enjoy the hotel, pool, and gardens—they’re all part of what makes this place so special. We left with beautiful memories and would happily return!