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Reviews of Couvent du Franciscain

3 out of 5
Couvent du Franciscain
18 Rue du Faubourg de Pierre, Strasbourg, Bas-rhin

Reviews

8.4

Very good

Rating 10 - Excellent. 185 out of 483 reviews" "
Rating 8 - Good. 217 out of 483 reviews" "
Rating 6 - Okay. 65 out of 483 reviews" "
Rating 4 - Poor. 9 out of 483 reviews" "
Rating 2 - Terrible. 7 out of 483 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacques

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were very pleased with our stay. The room was as expected. We especially enjoyed the breakfast.
Stayed 1 night in May 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast was satisfying, staff very helpful!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Matt

Stayed 1 night in Dec 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option for reasonably priced hotel!
Great spot! Decent price and location.
Stayed 1 night in Oct 2023

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very well located and quiet.
Stayed 2 nights in Oct 2023

8/10 Good

kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities
Modest to small size room just outside the Strasbourg City center. 15 minute direct walk to the Cathedral. Plenty of Brasseries around the immediate area with some good dinner offers. Biggest issue, as with many older hotels, the AC did not work well during 32C days. Not did it work well during 27C days. But the cooler nights made it quite nice to just open the window. The morning breakfast is a bit basic, but the breads and croissants were amazing. Worth adding to your bill to get a jump on your day. And... the chocolate shop is next door! I will stay again.
Stayed 4 nights in Sep 2023
Response from Elena on 21 Sept 2023
Hello,We thank you for your positive feedback about your stay in our establishment and for the mention of the pasteries in breakfast, the localisation and the personal. We are sorry to hear about the AC, normally they should be modern and more accomodating. We will check it to be sure it works at its best. We are delighted to see that you had overall a good experience as this is what we are devoted to offer.We look forward to see you again in our place.Kind regards,Elena

8/10 Good

Ashley

Stayed 4 nights in Aug 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place. Accessible to everything. Clean, comfortable, and a stylish rooms. Manager and staff were extremely helpful and friendly.
Stayed 1 night in Sep 2023
Response from Elena on 28 Sept 2023
Hello,Many thanks for your positive feedback about your experience in our establishment. We thank you for your comment about our rooms and the staff, the comfort is our teams priority. We look forward to see you again in our hotel.Kind regards,Elena

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the hotel receptionist was very friendly and helpful. Our 16 year old son's luggage did not arrive from the airlines so we had to shop for clothes for him in the area and the man at the reception was helpful in giving us good information on places in the area for our son's style of clothing.
Stayed 2 nights in Aug 2023

8/10 Good

Kathleen, Wenatchee

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This was a quaint out-of-way hotel, but it was a bit hard to find. It’s very close to the Old City and super convenient for walking. The staff was particularly helpful. Breakfast was quite good.
Stayed 1 night in Aug 2023

8/10 Good

Julie, Santa Clarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
First, we were placed in a room with a portable air-conditioning, it was a little disappointing. But after our request, we were immediately transferred to a normal room. The property is in a quiet location. It is about a 15-minute walk from the Cathedral, restaurant and shops. We didn't try the breakfast as we wanted to explore the area. The location is also a Tram ride away from the Strasbourg Central Train station. The room was clean and the bed was comfortable.
Stayed 4 nights in Jul 2023

10/10 Excellent

Mal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, secure parking around the corner, staff were very helpful and friendly, room was comfortable and clean.
Stayed 1 night in Jun 2023

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great little hotel in a perfect position for easily exploring Strasbourg. Staff very helpful and friendly and breakfast continental breakfast had plenty of choice
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Wonderful time
Stayed 2 nights in Apr 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service
Room was small but nice. No fridge or microwave but had a safe. Staff was exceptionally helpful.
Stayed 1 night in Apr 2023

10/10 Excellent

Taavi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Stacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros and cons
Pros: about 10 min. Walk to shopping and dinning. About 10 to 15 min Drive to train station. Nice updated decor in rooms and entire hotel. Comfortable lobby. Elevator. Entire hotel very clean. Next door to Monoprix. Hot water with good bathroom and shower. 3 person room had unique layout with a door separating the beds. 2 out of 3 beds comfortable. Slightly better than usual European breakfast. Helpful staff. Cons: very few restaurants nearby ( 10 min. Walk away), floors very creaky and noisy, unable to moderate heat in room, windows did open though that allowed street noise, 1 very uncomfortable bed. Would we stay again? Possibly. We would only stay on top floor at back of hotel. We would consider another hotel that was closer to more restaurants though if the price was comparable and the hotel was as nicely kept up as Couvent.
Stayed 4 nights in Dec 2022

10/10 Excellent

Steven

Stayed 1 night in Dec 2022

10/10 Excellent

Terrence, Punta Gorda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, modern, good breakfast, clean. Staff was very friendly.

10/10 Excellent

Chris

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean and supplied with all needed amenities. Staff is extremely friendly and will try to help with any requests. Treated guests as if they were family. Nice large kitchen/gathering area is available for snaking or meeting with others. Breakfast provided to accommodate a vegan lifestyle.
Stayed 1 night in Dec 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Jemimah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice accommodating and very friendly helpful at the same time
Stayed 2 nights in Nov 2022

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel located about a 15 minute walk from Strasbourg cathedral. Very good breakfast buffet with varied choices. Careful. Front entrance of the hotel is not located directly on the street, but in an alley.
Stayed 3 nights in Aug 2022

10/10 Excellent

Mary

Stayed 1 night in Jun 2022

10/10 Excellent

Mihai, Waco

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located to restaurants and sites.
Stayed 7 nights in May 2022

10/10 Excellent

Andrew

Stayed 5 nights in May 2022

8/10 Good

RACHAEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Call for parking
The information on Hotels.com is incorrect. If you would like to self-park at the property you have to request it ahead of time. Do not rely on the fact that it says parking is available. Call the hotel and reserve it. Hotels.com should update their information. Also, breakfast is not worth it, a couple pieces of cheese, so cold meat and a piece of bread. Lots of cafes in walking distance that give you a better variety. Otherwise it was a great property and excellent location.
Stayed 2 nights in Mar 2022

10/10 Excellent

Sally-Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay at Couvent du Franciscain
We stayed here during the Christmas market. Hotel is at a great location. Easy to walk to the old town area and close to public transit. Parking is available, but it’s best to drop off bags first since the garage is a block away from the hotel. Staff was great and very helpful. Room was a little on the small side, but was updated. Our room did get a little stuffy, but cracking the window helped with that. Breakfast was a normal European continental breakfast, and it was very nice. Would recommend staying at this hotel.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Jacob

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Mohd Helme

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money. Near the shopping and gastro establishment. Parking are available but limited.
Stayed 1 night in Oct 2021

10/10 Excellent

thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value for money
nice place, abridge away from the city center Good staff, liked the help to have the app install so we could park in the street for much a lower price than night car park Very quiet, very clean, good qircon, good linen, slept very well. very good value for money
Stayed 1 night in Aug 2021

10/10 Excellent

T.W.G.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
More than a hotel room...
The room was clean and the bed was very comfortable but the BEST is the open lounge area with a kitchenette and a most interesting collection of books to discover (in English). After travelling for a few days and negotiating deconfinement rules, it was superb to relax on the sofa and read about French history.
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Small hotel with nice lobby a few steps away from the center, around 10 minutes from the main station. Staff was kind (did not all speak English) and breakfast was good. No shampoo or toiletries in the room, only soap.
Stayed 1 night in Mar 2020

6/10 Okay

Joe

Travelled with family
Liked: Cleanliness, staff & service
The breakfast cafe is cute. Staffs are friendly. Our room was a little dark and the heat made the room extremely hot but the staff was able to fix it for us by turning it off. We still had to leave the window open a bit to allow air in.
Stayed 3 nights in Dec 2019
Response from Lisa. on 29 Feb 2020
hello Joe, Thank you for your excellent comment and we are delighted that you enjoyed our hotel as well as the staff who are there 24 hours a day to make your stay unforgettable! See you soon in Strabourg!

6/10 Okay

Jehole

Travelled with group
Disliked: Staff & service, room comfort
Not too good
The internet works only at the lobby,
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dope
Friendly front desk. Clean room. Good water pressure. Good location.
Stayed 1 night in Oct 2019
Response from Gautier on 19 Oct 2019
Thank you very much for this great review :) Best regards,

10/10 Excellent

Ingrid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and cozy hotel!
This hotel has a perfect location, close the the center of Strasbourg. It's also very close to all the shopping area, including a mall. The place is clean and cozy, good breakfast and friendly staff. A great value for the comfort and location.
Stayed 2 nights in Sep 2019
Response from Gautier on 19 Oct 2019
Dear Ingrid, Thank you very much for this wonderful message, we hope to see you again very soon :) Best regards,

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well located,helpful staff,parking space,supermarket right next
Stayed 3 nights in Sep 2019
Response from Gautier on 19 Oct 2019
Dear Guest, Thank you for your great note, Best regards,

6/10 Okay

nicoletta

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel in quiet area, near town center
The pros: - easy check in - comfortable bed - nice communal sitting area near hotel lobby - small hotel with out a bar/restaurant but they sell beverages and snacks - the hotel is located approximately 10 minutes walking to the centrum - there is a grocery store almost next door to the hotel The cons: - hotel parking is limited and street parking metered (If you arrive on a Sunday or a holiday, you can park for free in the metered spots - on other days paid street parking runs from 9 am - 7 pm) - the breakfast was average (considering you are in France, the croissants/baguet were lackluster) - although there is an elevator, some rooms are only accessible by stairs (as was ours) - our room had a slanted ceiling making the use of the desk impossible. This wasn't important for us but if you are planning on working in the room, something to ask about
Stayed 1 night in Aug 2019

8/10 Good

Jeff, San Diego USA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient to the attractions. Getting there by car was a nightmare. Parking costs 11 euros. Counter space in bathroom was small.
Stayed 1 night in Jul 2019

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient located hotel in Strasbourg
We had a nice stay at Le Couvent des Franciscain! It was quite easy to find by car, and they have parking places available behind the corner. It’s also very easy to walk from there to the pedestrian city center! The room was spacious and super clean. You can also have a nice breakfast there to start your day.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean, comfortable, convenient
Very friendly, welcoming staff, spacious room, excellent breakfast, walkable location--we enjoyed our stay very much.
Stayed 1 night in Oct 2018

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018