Hotel Mesra Haiwan Kesayangan di Stevensville

"The breakfast is always really well done. This is our second week stay here, the staff is helpful and friendly. We will stay here again next time we visit family."

"The room was very clean and the staff was friendly. I was disappointed with the breakfast, there was nothing that was hot except for what went in the toaster."

"The entire hotel was very outdated. Definitely needs major renovations. Our room had large cobwebs in the corners, leaky bathroom sink, bedsheets had stains, entire perimeter of the room at the baseboards looked like it hadn’t been swept in a long time. We had our AC set at 60 degrees Fahrenheit for our entire stay to keep it running even though it never got that cold. The room fridge would not get cold. We were not provided enough towels for our number of guests (4) and when we asked the front...

"I arrived late in the evening after driving all day long. I had booked this hotel prior to arriving. When I arrived the lobby door was locked and no one answered the doorbell or phone. I had to scramble late at night after driving all day, exhausted and try finding another hotel. Not happy about that at all!!!!"

"We stay for two days and I expect that the staff will clean and arrange our beddings but she or he didn’t do it. They clean a little bit of our bathroom but the sink you can see the dirty that they didn’t clean. I hope the management will check the room specially the sink because need to be clean."

"Convenient location.. clean, friendly staff"

"Beds very uncomfortable no coffee maker no microwave. Could use taller stool in bathroom just terrible. Would not stay there again"