Hotel Mesra Haiwan Kesayangan di Sterling

"Although we had to cancel our reservation, everyone we spoke with on the telephone was professional, understanding, and kind."

"The rooms looked totally barren. Bed was ok but not great. I ran the shower water for 10 minutes and it went from ice cold luke warm. They wanted a $100 cash deposit when I checked in. I’ve never seen that ever. It was refunded on check out. Location is next to a shut down sports bar"

"Staff so polite and helpful 🙂"

"Staff- sleeping during of operation. We have to ring numerous time all the while he is passed out at the back of high counter. Cleaning lady mention is he sleeping again. So must be a regular occurrence Maintenance- suspicious cc transactions. Why check in is pain ful by asking information again. Id’s cards are handed already then why do you need to fill up the form again? Room- running water with sewage smell, faucet , tub . Wait for couple of minutes before the water can go down the drain....

"Yes"