4/10 Poor
Darrah
Travelled with partner
15 May 2024
Disliked: Cleanliness, staff & service, amenities
We prepared to get into the bed when we noticed several nasty looking stains on the sheets. Additionally, there were multiple holes in the bedding. My husband called the front desk and asked them to replace the bedding, and they said they’d send someone. 2 hours later, I had to call again to check the ETA and the lady at the front desk said she “was busy”, but would try to put in a request. We left for dinner, came back several hours later, and the sheets still hadn’t been changed. The lady at the front desk said she would send security up. Not sure if security changes sheets, but that was her solution. After 30 minutes, we still had no one come to the room. Finally, she asked if we just wanted a new room. What a horrible experience, and we’ll for sure never be back.
Darrah
Stayed 1 night in May 2024